PetFinder

I was excited about meeting Tommy and Gina in West Newbury at 11 am friday as set up by Dee, the foster mom. She texted she was on time and i headed to her home. She then texted she was on her way too my home with the pair of German Shepards i adored and would love forever as with all my rescues. Well at 10:55 she texted that she decided it was not a good match? When asked what happened in 10 minutes that changed what was so close to happening? I got no response despite voice message and texts asking for an explanation. Totally ignored me after leaving me hanging like that. I will never use pet finder again. Too bad as there are so many needy dogs, not many willing to adopt a pair but that was exactly how ive raised many dogs over 48 years. I own fenced in acreage in Mass and Florida where i winter. All my rescues lived long and happy? Spoiled lives with much love. Its a shame some folks like Dee have no people skills. Rude and heartless to do such a thing after all the effort and time put in.

If I could give 0 stars, I would. I run a responsible, reputable 501(c)(3) rescue out of South and Central Texas. Dogs are dying daily on the streets and in overcapacity animal control facilities. The Petfinder "quality" team decided to disable our account because " When you became a Petfinder member, you agreed to our Terms of Service and Code of Conduct, which state that your organization may be removed from Petfinder at Petfinder's sole discretion without advance notice. We have determined your organization is no longer eligible for Petfinder membership." That means they don't have a reason for disabling our account other than someone on the "quality" team felt like disabling it. I have attempted to escalate this matter up to a supervisor within the quality team and have not received any response back. Our rescue is currently experiencing what we believe to be unjust treatment by a member of the Petfinder quality team. The lack of transparency—both in terms of the decision-maker's identity and the reasoning behind their actions—is deeply concerning and makes it impossible for us to address or resolve the issue effectively. Our rescue depends on Petfinder to be able to adopt out our dogs so that we can continue saving more dogs from overcapacity animal control facilities that euthanize on a regular basis in South and Central Texas. By locking our account and banning us from utilizing Petfinder to post our dogs for adoption, that leaves us in a position where we are forced to close intake and not take in any more dogs into the rescue. Ultimately, that means the recent actions taken by the quality team are having immediate and life-threatening consequences resulting in outcomes that jeopardize the lives of dogs in animal control facilities at risk of euthanasia that my rescue otherwise had the capability, capacity, and resources to save. I am extremely disappointed and deeply disheartened by how this situation has unfolded. The current lack of communication and accountability from Petfinder is not only unacceptable on a professional level, but it directly conflicts with the collaborative spirit needed to support animal welfare. This situation deserves open, fair communication so that my rescue can get back to doing what matters most — saving dogs' lives. We're doing everything we can to advocate for the dogs in our care and for the dogs waiting to be rescued from animal control facilities that will lose their lives due to this decision made by the "quality" team, but without clear communication or a path forward, we're stuck—and dogs' lives are at risk. I have respectfully requested that someone in a leadership position within the Petfinder organization reach out to me directly so we can work toward a resolution in a constructive and professional manner, but all of my attempts to get a mere response from the 5+ emails I've sent regarding this matter have been ignored.

I can't access the website and the app shows zero search results. My girlfriend was able to get on the website at the same time it was working for me, but she sent out three requests for info and hasn't received a single response. It appears that even if their UI was consistently functional, it doesnt matter because of the lack of engagement.

I couldnt enter the requested information into the website because it would not let me ex out of the cookie notice, very annoying and should've been fix d a long time ago with how long petfinder has been around

I've applied for several dogs that said AVAILABLE on Pet Finder with no response at all! My husband and I own our home and have a nice big yard. We've owned pets for over 20 years and can easily get our Veterinary's recommendation. We are in our mid forties… not too old to own a dog so hopefully it's not that! We're also financially stable so it's not that. What is going on with pet finder? This website needs serious updating! I hope another site comes along for the benefit of all the pets that are looking for a good home!

I would not recommend Petfinder for anyone looking to adopt an animal. Dominica, the one you can deal with in the Chicago area is very condescending. If you do use Petfinder, ask for someone else but based on the reviews online you should look elsewhere.

PetFinder does serve a purpose. You need to understand that they are only the middle man between you and a shelter/rescue. I finally found a pet through them, but only was able to adopt once I send applications to the rescues direct. Even then my first attempt was horrible. Even MULTIPLE applications resulted zero responses. The pet is still available on the rescue site today. After over 2 weeks later we tried for another dog with another rescue, again thru PetFinder. I had a response within 24 hours. Vet check was already done, home visit took place a couple of days later, meet and greet the pet again after only a couple of days. We had the exact issue with a company called AdoptaPet. Some Rescues/Shelters are simply much better than others. Don't blame PetFinder.

I tried to adopt 2 kittens and give them a home with my 2 other cats. What information they want is ridiculous and they take forever to answer you and are expensive. I went to the shelter and adopted 2 kittens and they are not siblings and act like they are though they boys and I have girls at home now over 3 months later everybody getting along well. I will never use pet finder again and I will not recommend it. A good friend tried to adopt a kitten and they never got back to her. Horrible service.

We have 4 adopted cats and 3 others over the last 20 years. My husband & I are both retired and want to give a dog a good home. There apoption fees are insane. They are not the best way to adopt. Go to your local shelter, these people are a step above a puppy mill!

"The greatness of a nation and its moral progress can be judged by the way its animals are treated."

And Petfinder has proven again and again that they and the rescue groups sponsored there are in it for the money and money earned from advertisers.

I've sent inquiries in reference to several dogs and to several groups not a one ever replied

Years ago got my first dog off Petfinder from a rescue. 2nd dog from animal control and now looking for a 3rd. I'm picky so when I find one that seems to be a good fit I reach out. I've only found 2 dogs on Petfinder and sent out inquires- both times nothing! Silence! Sent a follow up email- nothing! A special happy moment should NOT be ruined because rescues won't get back to you. I'm very frustrated!

I had just lost two of my beloved dogs only three months apart! I originally was looking for companion for my surviving dog but when I suddenly lost him was trying to adopt a bonded pair of dogs. The different agencies required a donation before they would consider my application. I checked with my vet and not one had even bothered to check my references. Honestly! We adopted our son 24 years ago and it was a much easier process even with FBI checks. What a bunch of bunk! Do not recommend you waste your time because they don't reply!

I tried to adopt a loving pet! They told me NO because I didn't live in the area! These pups need a home and they said "NO" Isn't this what adoption means… I've been a pup parent for years. Until recently I lost my baby…. The dog that they had reminded me of him… AND THEY SAID "NO"… broke my heart…and they sent me a email in the middle of the night to tell me "No"

I have learn that if you try to adopt a pet they have no address or phone number. Some rescue like pyrpawsand furry tails and friends are scam.they lead you on never come through