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OASAP has a rating of 2.3 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OASAP most frequently mention customer service, poor quality and credit card. OASAP ranks 1956th among Women's Clothing sites.
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We bought a sweater for my mother. Because of the winter season, when we are buying that sweater. We don't have any offer on it. Then my sister searched for the coupons it is available in saveplus store. We are happy now to use this coupon.
I ordered a coat for $50 on 3rd feb and till 18feb still it is not shipped. I dont know if it will arrive ever. Their chat was offline, they didn't respond to my email, no phone number to contact them. I wish i had read the reviews first. Regret wasting my money.
Bought two outfits. It took 3 weeks for them to arrive. They are terrible quality and do not fit. The small is too big and the medium is too small. It was IMPOSSIBLE to return and get a refund. No one ever responded to my many emails. There is no phone number to contact customer service. And the online chat for customer service is always offline. I feel like such a fool for wasting $50. I will always check websites before purchasing from them in the future.
I bought a dress on this site and when it arrived, it was NOTHING like what the picture showed. It wasn't the same material and it was very poorly made. Very poor quality. I attempted quite a few times to return it. At first there was no response. But once I emailed them that I was disputing this charge with my credit card, then I got a response. At first they wanted to refund me $5 of the $20 that I spent on the dress. They said that I didn't have to return it. When I said no, they upped it to $9. They said that their website said that that is all they'd refund on an order. I emailed back with a copy of the refund policy on their website that states they will give FULL refunds. I continued to say that I wanted a full refund and to give me the return address. They then said that if I returned it, I could get a full refund but didn't send me an address to send it to after multiple requests. My credit card company must have contacted them, because I finally got an email saying that they refunded me the full amount of my order and I don't have to send the dress back. The dress is going to Goodwill where someone may be able to use it as a cheap apron.
Do NOT order from this website. The quality of their items is NOT good, sizes off too. They say they allow refunds but offer no address to return packages. They do NOT respond to emails. Dispute your charge with your credit card company and get this website removed from the Internet. Yes report to Better Business Bureau. They are destroying other Chinese business goodwill abroad.
I purchased 2 blouses on-line, which I decided to return due to poor quality@ $40.00. I returned with packing slip, copy of receipts, reference # and paid shipping to return. I emailed them to request credit which they said they would credit, ONLY if I have a tracking # and received in proper condition. Ten emails later, I'm still not getting anywhere. They take your money AND their merchandise back & THE END. I reported to better business bureau and continue to post comments. The problem is they are based out of CHINA which should have told me from the beginning it would be a SCAM and bad experience! Listen to yourself next time..
I have ordered a dress which is on the website on 2 different places with 2 different prices. There was no indication that this dress was out of stock. They took my money fast enough, but right after they took my money they sent me an email it was out of stock. They also said they will not get it in stock again. It is still on their website as available. They now are forcing me to get something else on their website and I hate everything else! They are lying to you and not to be trusted!
Bought an item delivery attempted late (after we had gone on holidays) even thought we paid express shipment. Then spend 2 weeks trying to get courier contact details to arrange alternative delivery. Finally got onto courier company and arranged for delivery. Delivery did not happen, and on querying why find out sender had requested parcel be "destroyed" so now asking for someone to contact us for a full refund. Doubt it will ever happen. Don't buy from this website every!
I bought a shirt which was described as blended cotton. All the reviews commented on "lovely linen". The shirt arrived without any internal labels regarding the fabric, washing instructions, etc. It was extremely poorly made and the fabric felt like plastic. The shirt was $18 and they offered me either a full refund if I sent it back "tracked" to China or $2 refund and keeping the shirt. Progressively the refund went up to $7. A total joke. Thankfully I had paid for it via PayPal so I registered a complaint with PayPal and got a full refund. In future, before I order from a website, I will always check out reviews.
Absolute waste of time started this one month ago and its not here for Christmas really? Go to Amazon two days prime!
Bought a top for my friends Christmas present that she had pinned on her Pinterest and it looks nothing like the picture. Very poor quality, 1 sleave is longer than the other and size was totally wrong. The item looked like something out of a sweatshop with poor stitching and no tags or care tag. One star is too many for this item that I wouldnt even sell at a yard sale!
It is impossible to get someone to respond. I need information on when an item will be here but they just will not respond.
I wish I had read the reviews of oasap.com before buying anything! I bought a piece of cloth portrayed as a woolen winter cape-coat and I chose the appropriate size (according to the size chart on the product page). What came was a total disaster - very small (by the size chart, I should have "drowned" in the "coat"... well if they measured from top of the hoodie... then maybe it's close, BUT WHO MEASURES LIKE THAT?), poor quality, not near woolen material and it was the thickness of a summer hoodie! And the holes for hands were the size of my tigh plus a part of my hip - so huge! I sent it back - paid 25 USD for shipping and there's no reply what-so-ever to my "requesting full refund", "still waiting for the refund" etc. e-mail avalanche since they received my returned item (and - yes - I know they have received it, by the information on parcel tracking site!). TOTAL SCAM!
I Ordered an outfit and needed it quickly. I paid for express shipping. The outfit got here after my event and now I am not able to return it. I tried to get Pay Pal to get involved and they wouldn't do ANYTHING. I am beyond mad! DO NOT ORDER FROM THIS COMPANY!
I need to return the product that I ordered. They said not to mail the products back without a return form filled out and emailed. Filled it out and emailed it 4 times and NEVER heard back from them. Tried to get PAYPAL to step in, but they would not. This company is a COMPLETE SCAM and they have $135 of my money... stay away!
Please this company is a scam stay away from it do not order it' truley arip off ive reported them fro fraud
Worse customer service I have ever dealt with. The only way I got a reply after several attempts was after I wrote a bad review. All I want is a refund, it has been almost 2 months and all I get is " its on the way." No thank you. Don't know how they're still in business, absolutely shameful. Im a single mother and I work hard for my money. SCAM SCAM SCAM
If I could give 0 stars I would. This is by far the biggest joke of a company I have ever witnessed. Unfortunately I ordered my clothes before reading any reviews. I spent about $200 and the website told me it would be shipped in 5 business days because I bought the express shipping. After 6 weeks went by, I tried contacting the company several times to inquire about the order. I finally received the clothes today and they are AWFUL! They are nothing like advertised and made of the world's cheapest materials. There is no way anyone in their right mind could wear these clothes in public. One shirt is just a see through handkerchief with a string on it. I actually had a lot of good laughs trying these clothes on which is the ONLY positive thing I can say about this experience. It makes me sick to know this company is out there scamming a bunch of people. STAY AWAY!
This company is a RIP OFF! Unless your looking for CHEAP made, irregular sizing and don't plan to return anything then buy away! I ordered a top in size XL, it came and the XL is more like a med-large. I have many XL's and this is NOT an XL. My daughter wears a med. And she barely got it on. After MANY emails back and forth to this company, I was told I could get $3.00 back or return the item. It will cost me $22.00 to send it back to China. Why would I pay $22.00 for something that cost $14.00? And then to offer me $3.00! Seriously! STAY AWAY FROM THIS COMPANY!
I'm a regular buyer of things over the internet, and aside from one or two minor issues I have never had a problem... until now! I only wish I had found this site before ordering. Every single piece of clothing, four items, is damaged and they refuse to take them back unless I pay for postage to China. Order took a month and now this. BE SMART AND STAY AWAY FROM THIS COMPANY OR YOU WILL REGRET IT!
Answer: Don't waste your time and money. Avoid this company.
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