MyPointsReviews 1,057

I redeemed ******* points on 12.04.2024, it has been 2 mos no ual miles received. No response from my 20 messages. If you have efficient solution, please advise

MyPoints used to have a very user-friendly method to "earn money" for providing opinions about various products. Then without warning, the method of redemption was changed to REQUIREMENT TO USE A SPECIFIC BRAND-TYPE OF CELL PHONE to obtain a "VERIFICATION CODE". This code then MUST BE ENTERED IN TO THE MyPOINTS PROGRAM REDEMPTION SCREEN to release ANY money or ANY OTHER REWARDS that was "earned" by the Survey-Taker. NOT EVEN EMAIL VERIFICATION LIKE SO MANY OTHER PROGRAMS USE WITHOUT PROLEMS! So much for having a "fun side gig" that provided a little extra money to be able to use for something fun that a person might not normally buy. THE POINT -- MyPOINTS NOW EXPECTS PEOPLE TO PROVIDE OPINIONS FOR FREE, AND THOSE WHO EXPECTED SOME TYPE OF MONETARY ACKNOWLEDGEMENT OF THEIR EFFORTS ARE BEING BLOCKED. Only if you own a cell phone that appears to have affiliation with AT&T (some users have posted inability to access the "verification code" site via other brands of cell phones).

They dupe people out of crediting their account for surveys taken. They take too long to resolve survey tickets and gripes. They falsely close ticket without actually resolving them. When you show concrete evidence of prejudice disqualification surveys and technical difficulties accessing a survey, Mypoints refuses to credit. It gets worse when you complain the Better Business Bureau. You're a mark from then on.

Loved it years ago but the last few years the desktop extension is getting us no points and you can't get any customer service. Tried to use their form but can't ask a "General" question without giving all info for one activity and could not find a way to upload a "JPG" of my receipt so got nowhere. There are several good rebate programs without the MyPoints hassle. We'll probably delete the extension & not bother any more.

It's become harder and harder to score points, especially when the links in their e-mail redirects you to the MyPoints site instead of the vendor. They don't bother to respond to questions, either. I've activated MyPoints for some purchases only to never receive confirmation/points. Swagbucks messed them up royally, so much so that I find myself using Rakuten more than MyPoints.

Been trying to contact customer service bc my gift cards are showing invalid. Gave all my personal information and got nothing for it! Also Amazon cards only work on amazon produced products. So most products aren't eligible for the gift card anyway.

I have been a member for years. Now that I want to redeem my points I can't. It tells me it has to verify my identity and asks for my phone number. I enter it and it tells me it is in use by another member even though my profile has my correct number. I have filled out several on line tickets for help but only get canned email responses and no resolution. I'm done. They can have the points and my in box will get cleaned up.

The magic receipts section of this site doesn't work well. Just this week I have had 4 receipts refused even though I had purchased the items needed. Example: strawberries my receipt showed 3 packs of fresh strawberries the site denied this receipt. Fetch works quicker for uploading than my points I am frustrated.

My account had been hacked and I reached out to customer service who did not respond at all. I was still waiting on a response from customer service when TrustPilot sent me a survey. I expressed my dissatisfaction. The next morning I attempted to logon to continue to check for customer service updates and they deactivated my account entirely without even emailing me. All my points are gone now. What a scam

Mypoints has gotten worse and worse. It's gotten so they rarely credit tickets anymore. They let them sit for weeks or even a month and then close them and tell you that you can submit it again if you want. Their surveys constantly give errors, and when you do complete one, it rarely credits. Then good luck getting your points by submitting a ticket. They only allow you to submit one ticket at a time. You have to wait til they credit or close that one until you can submit another one. If you submit more than one ticket at a time, they'll close them all without crediting them. It takes hours to earn a few cents at their website. There was a time when this site was worth the time you spent on it, but not anymore. It's way more trouble than it's worth. It pretty much zaps the life out of you now. The folks they have reading the tickets seem to have very little language comprehension. They owe me well over 10,000 points and I will never see them. It's not worth it, folks.

HOW CONVENIENT: you can just close someone's account when it suits you and never pay them for their hard work!

That is why people who spend hours, days, weeks working for you and your partners do not get rewarded for their efforts.

Disgusting!

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

It takes far too much time to follow up on EVERY promotion. The points awarded are insufficient for all the legwork. Mypoints just doesn't give the points until follow up is done. Frequently I'll complete a survey but then am redirected to the survey page with "Not every survey can be a winner, but here's five points for trying Survey #". If surveys offer bonus points, they will not be awarded. Each time I've followed up on survey issues, I've been given points but it is too much work for too little. After not receiving points for completing purchase-based promotions, I just don't bother buying anything through Mypoints anymore. I'll go elsewhere to earn serious points. This is just a way to kill time while waiting for something. In over eight years I still haven't accomplished that many points.

Over the last 15 years that ive been a member, it has become increasingly more and more difficult to earn points. I have struggled through the monthly goals so much so that ive given up on even trying. Same goes for the surveys. I give my best answers and 70% of the time i am kicked from a survey that ive spent a considerable amount of time answering. Im tired of trying. Watching videos of the same boring junk everyday over and over for months, even years in the daily scoop.ive mentioned it quite a few times now how dissatisfied i am with the process. Not doing it any more. I have much better things to do than waste my time busting my a** for less than an extra 850 points monthly.
I do quite a bit of shopping online, so thats how i manage to earn my points these days. I at least havent been punished for shopping. Yet...

I've been a member of MyPoints since 2007. It has improved greatly over the years. I'm very happy with the whole set up. It has saved me quite a bit of money in many ways. I always get the points from shopping or anything else I do on the site. I never have an issue in using any gift cards whether it's a physical gift card or an e-card. I either use the e-card and purchase online or print the e-card out and take it to the store in which it can be used. I love the Daily 5 and the Monthly Goals where you can earn bonus points. Yes, sometimes it gets tedious not being able to qualify for surveys, but I'm not one to give up easily so I keep trying. I also get 5 points for trying a certain number of them so it's all good to me.

Having used MyPoints weekly, using coupons, taking surveys, daily polls, and all the numerous other ways, I earned enough points to redeem for gift cards. It can be quite a grind to get there, but I was able to, after well over a year, redeem points for multiple Amazon gift cards and with that, I purchased a flat-pack beehive that I assembled and put in flow-hive frames. My secret for success is to keep track of surveys - the dead links, the ones gleaning information, and making sure to take screen shots for entering support tickets; these get resolved in a few days typically. I also use the coupons quite a bit. Lastly, when making any purchases online, I make sure to click through the site first for deals and whatnot before making the purchase. Familiarize yourself, understand the contract and license agreement as with any, and pay close attention as you would to the surveys you can take. Best of luck, I know I will continue.