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MyLife
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MyLifeReviews 427

1.6
mylife.com

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MyLife Reviews Summary

The company's reputation is significantly marred by customer complaints regarding unauthorized charges, inaccurate information, and a perceived lack of transparency. Many users express frustration over subscription practices and the difficulty in canceling services, often leading to unexpected financial losses. Concerns about data privacy and the reliability of the information provided are prevalent, with numerous reports of outdated or erroneous records. While a few customers found initial engagement promising, the overwhelming sentiment reflects dissatisfaction with customer support and a belief that the service operates unethically, prompting warnings against using the platform.

This summary is generated by AI, based on text from customer reviews

service
48
value
51
shipping
22
returns
31
quality
47

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Ohio
1 review
0 helpful votes
Follow Timothy J.
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Several people who have had their SIM card hacked within their phone and smart tv's has seen their stolen personal information on this.site.and then see their income tweeted job titles exaggerated truth mixes with lies on this site. Its no wonder why peoples credit card number gets stolen and little to no information found for the person that their seeking info on. Dnt pay these people anything and bc they are trying to make money off of their scamming stalking people and hoping that the victims will pay them to take the fake/ mixed with wee bit truth. I have nothing to gain reporting they s nor to loose. Keep yr money and beware that all these crooks need from you is attention to their site. Sure looks legit sure sure it does. That's part of their charm. Ava n don't be fooled and bc even my information after my SIM card was hijacked ended up on this sit.

Date of experience: March 13, 2024
New York
2 reviews
2 helpful votes
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I signed up and gave them a CC # which they said was declined by the bank. I called the bank and they denied ever having been billed or having denied any such thing. So I closed my CC and requested a new #. Since then i have received emails and phone calls from the vendors who had bill renewals charged on my CC account asking for an updated new CC #. My account with MyLife was phished and my information stolen by or sold to scammers. Don't sign up for this, you will be sorry.

Date of experience: February 20, 2024
Oregon
1 review
1 helpful vote
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This site looks like it's targeting people to scam them for money to get public records accessible for free. They also have some sort of reputation score which sounds like the Chinese Communist party's fascist social 'credit' scoring BS. Reject any organization with this kind of un-American behavior.

Date of experience: January 26, 2024
District of Columbia
1 review
1 helpful vote
Follow Linda D.
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After years of being on the Free Service I thought it would be best to Correct all the Wrong Information supposedly found by My Life. I was just trying to put my card info.in to pay the $12.95 a month payment program wen I received that my card on PayPal was just charged $145.00 by a company called Reunion.com.Needless to say I didn't even finish putting my Original PayPal Card info.in n went right to my PayPal Account. I mean it was like...2 min.after I clicked on the Pay w PayPal they charged my PayPal. But guess wat...I had n have all my Cards Locked.! Fortunately! But this company Reunion.com is a subsidiary website for My Life.com. N I will be Reporting both Sites for Theft. If it's possible, because that's wat they tried to do to me. But also it's late in month n I'm Broke...lol...lol But it Still Sucks.! Shoot I had to close out my Bank Account because my bank...got tired of my reporting I did not make that transaction n I did not give them my info. They accauly took my debit card away. People steal you're info. So Easily Now...it's Scary. And my 2 ins.company EFT...they kept sending them in Be4 My SSCheck was Deposited. N I was paying $50 extra a month to the bank for that. N the companies...I'm ready to send them my Bank Statements Proving they Costed Me Extra Money I really don't have almost Every Month. The Bank...oh that's You're Problems Mrs. Dunn. Excuse me...my husband passed n I think it's you're job to Help Me.! Ohhh Nooo. Bye Bye UKnow Wat. Anyway yeah MyLife.com has co-conspirator at Reunion.com.

Date of experience: January 23, 2024
Michigan
1 review
3 helpful votes
Follow C L.
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And any other present or future companies they own or control. The provisions bar MyLife and Tinsley from misrepresenting consumers' legal backgrounds and expressly prohibit them from stating directly or by implication that a traffic citation is a criminal or arrest record. The order also bans MyLife and Tinsley from using a negative-option automatic renewal feature in their current and future business activities. The order includes 20-year compliance and reporting requirements.

The order also includes a $33.9 million total judgment against MyLife and Tinsley, representing the entire amount of consumer redress sought by the government and found appropriate by the court on summary judgment. Tinsley will personally pay $5 million of this sum, with MyLife liable for the remainder. The amount MyLife will pay will be suspended to $16 million, with the suspension to be lifted, if the court finds that either defendant materially misrepresented their financial status or if MyLife fails to make its required payments.

The case was handled by attorneys in the Civil Division's Consumer Protection Branch, including Senior Litigation Counsel Patrick Runkle and Claude Scott, Trial Attorneys Zachary Dietert, Rachel Baron and Zachary Cowan, and Assistant Director Lisa Hsiao, in conjunction with Andrea Arias, Jamie Elliott Hine, Whitney Moore and Robert Schoshinski at the FTC Division of Privacy and Identity Protection.

Updated December 16,2021
Topic
CONSUMER PROTECTION

Date of experience: December 12, 2023
North Carolina
1 review
2 helpful votes
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Total scam site
November 29, 2023

After using the automated output procedures on this scam site I received at least 20 email stating my info had been shared with some unknown organization. You can call this scam site and email are not answered. Total scamers who have already been fined by the DOJ

Date of experience: November 29, 2023
New Hampshire
1 review
6 helpful votes
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But low and behold I get a fraud alert within 5 minutes stating that they tried to charge my card an additional $155.xx. Irritated to the max with these thieving companies they had all kinds of info wrong on me couldn't change anything on my profile so I just spent nearly $10 for zilch then have them turn around to try and scam me out of more. Don't run into me on the street I'll get my $10 back trust me. Sick of the brazen thieves in society who never worked for a living who think it's okay to take what is not theirs. Scum and God is watching them all so in the end He will set them all straight!

Date of experience: August 27, 2023
Texas
1 review
2 helpful votes
Follow Darcy C.
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This company should be put out of business and have a class action suit filed against them. I signed up for a trial offer just to see what info was available on me and found it had my current address as an address I haven't been at for over 30+ years just for starters. For a company that supplies info that gives a reputation score that could be used as a basis for employment, housing, loans, volunteer services should not exist anywhere at any time. The info provided is unreliable and could be damaging to good and honest people. I was billed for $179 and $156 and it's impossible to reach the company at any phone numbers or email. There should be laws against this type of "service" and the info they provide. I urge others to not even bother with a trial offer because you will be hit with outrageous charges with little recourse to get your money back. Let's put this company out of business and start a class action lawsuit. I only gave a one star because it's not possible to give them anything less.

Date of experience: June 27, 2023
California
1 review
2 helpful votes
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From Mac Dictionary: unsolicited | ˌənsəˈlisədəd |
Adjective
Not asked for; given or done voluntarily: unsolicited junk mail.
DERIVATIVES
Unsolicitedly adverb

Unsolicited Thesaurus (Mac Dictionary)
Adjective
He did not take easily to unsolicited advice: uninvited, unsought, unasked for, unrequested, undemanded, uncalled for, not required, unprompted, unbidden, unwelcome, gratuitous, volunteered, voluntary, spontaneous. ANTONYMS requested, invited

Date of experience: June 26, 2023
North Carolina
2 reviews
4 helpful votes
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Do NOT give these people your money! The website is FULL of inaccurate information and you dont have to worry about it because a potential employer CANNOT use this bogus website to make a determination. Just look up how many times theyve been sued and what their ratings are

Date of experience: June 24, 2023
Florida
3 reviews
6 helpful votes
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Untrustworthy
June 20, 2023

Not sure why anyone would be foolish enough to put money into it. Not sure what everyone else sees but when I see my profile it shows that it's among the best. Granted I have a clean record but that doesn't mean my reputation is as great as they make it look. Apparently changes were made not long ago because at one point anybody could go in there and just edit people's profiles and some of them were outrageously done in error out of spite. I wouldn't trust this site anymore than my worst enemy.

Date of experience: June 20, 2023
Texas
1 review
3 helpful votes
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Total Rip OFF!
June 12, 2023

I purchased 1 single report...on myself to see how accurate it was. For the $9.95 fee they didn't show me anything but my name and age. It kept popping up a window trying to scam me out of $159.99, the info it did show was SUPER dated and terribly inaccurate. Seriously, this site should be shut down for scamming people.

Date of experience: June 12, 2023
New York
1 review
3 helpful votes
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For $4.98 I asked MyLife to find a missing cousin. All I got back was data re: myself. Then MyLife added on an additional $155.40 charge for a service I NEVER ordered. I was unable to reach a live person at MyLiofe by phone. I only got a recorded message telling me to Email.My credit card company is disputing the charge. This has been a horrible experience.

Date of experience: May 30, 2023
California
1 review
1 helpful vote
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MyLife SCAM!
February 14, 2023

MyLife has worked the system to avoid contact with members who wish to cancel membership. They DO NOT answer their phone. They give a recording to contact them by email, which you do, however; they NEVER RESPOND! They continue to withdraw your money each month. DEFINITELY A SCAM!

Date of experience: February 14, 2023
Canada
1 review
2 helpful votes
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Money Hungry Pricks
January 29, 2023

Strings you on while "looking for documents" for 5 minutes than makes you enter your personal info. ONLY after this do they hit you with the "premium subscription" horse$#*! we've all come to know and loathe. Don't waste your time with this trash website and the scummy people who "run" it.

Date of experience: January 29, 2023
Illinois
1 review
2 helpful votes
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Fraudulent.
January 21, 2023

My credit rating & online reviews about perfect. Yet MyLife published false data on the web for me, incorrect birth birth year & making it appear that I was perpetually transient. Then began sending me emails to repair the damage that they caused & was picked up by other venues.

So I paid for a premium subscription & reputation repair subscription. I've sent them documentation (scans of all records, ID's, diplomate statuses & certifications (in psychiatric social work, substance abuse counseling & pastoral counseling. Sent them scans of perfect BBB reports & much more, including all official academic transcripts.

They will not act to change. When one calls, it is not uncommon to have a wait time in excess of 3 hours. When one does get through, agents appear to be outsourced overseas, incapable of or unwilling to listen to your concerns & will disconnect you after a few minutes.

I've sent 22 emails to them, with attachments & a means to easily document my assertions. Further, they refuse to cancel my premium & restoration service.

I've spent more than 400 hours trying to rectify problems they created.

Obviously, this is bizarre & criminal.

Date of experience: January 20, 2023
Illinois
1 review
0 helpful votes
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Worst teacher!
January 15, 2023

She's not a human being. Stay away from her for your own good.
Any excuse she gives is worthless.
I am too kind to compare her to anything.

Date of experience: January 15, 2023
North Dakota
3 reviews
2 helpful votes
Follow Kevin Y.
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On 22 December 2022 I searched MyLife website for free information and was inadvertently charged an annual subscription to this service. The email identifying your charges automatically goes into your spam folder so you have to search for it. If you don't have charge alerts on your account, it can easily take your money for an extremely overpriced service. Who in their right mind would pay $12.95 a month for this "People Search and Background Check Report" membership? There are many other online services that provide a more reasonable service for the precise data you are searching for. When you attempt to contact this company, it identifies that this "so called" premium service can be cancelled at any time by calling a phone number, which directs you to send an email to *******@mylife.com. This is definitely a company that is receiving recurring complaints about unauthorized charges. Do not attempt to access or create an account with this company.

Date of experience: December 23, 2022
Pennsylvania
1 review
1 helpful vote
Follow Alma N.
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A scam
November 22, 2022

This website wants you to pay to look yourself up and often has inaccurate information on you. I honestly don't trust them. They said I know 6 people who I have never met in my life plus they keep threatening me with a bad reputation score despite the fact I have a clean record all around; no unpaid debts, no criminal record, no tickets and a decent credit score. I would never use this website since apparently Mcafee has a hand in this site and that company has a troublesome reputation to say the least. I really think this website needs to be shutdown for financial extortion, slander and privacy violations.

Date of experience: November 22, 2022
Illinois
4 reviews
4 helpful votes
Follow Gustave W.
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My I found out on my life there was 2 things on my record which are false I asked customer service to delete my files because your selling false reports they charged me a permium price package of $44.85 I'm not a subscriber.

Date of experience: November 14, 2022

From the business

Background Report, Get contact info & detailed background reports on anyone today at MyLife; Search others now or check & edit your own background report


mylife.com
Founded in 2002
Los Angeles, CA, United States