MeMD

Have used um before and giving good rating. Wow things have changed. I had Jenny M for past visits from our place in Florida and she was great. Well we are at our place in Maine do to covid and had Shelly Turk nurse practitioner that was horrendous from start to finish, rude, unprofessional, lack of knowledge could go on and on. Had to call back 4 times to pharmacy and company just to get things right very stressful, VERY UNHAPPY. Web Md and others here we come. Peace Jeff

Very clearly have strep throat, possibly bronchitis. I work from home and my insurance has this option. Figured it'd be nice to use this to get treated so I didn't have to leave the house feeling as bad as I do. Instead of a video chat I got called on the phone and it lasted maybe a minute. Was told they can't do a strep swab (obviously) over the phone and so all they can do was put in a cough medicine prescription for me. Said no thanks. Still had to pay $70 dollars to not even speak with someone over video and hang up the second I said no to the cough medicine as I already have DayQuil. Please let me be your mistake so you don't have to experience it. 0/10 completely useless.

I called in to speak with a Doc. He told me to keep doing what I'm doing, Mucinex for sinus infection. Said I don't need antibiotics unless its still there for 10 days. I paid $25 to be told to do what im already doing? Then after it gets extremely worse from chest to head for 7 days, I call back to tell them and Im told I can only call and speak with a Doctor every 7 days. I will never use this service again. My spouse uses Teledoc, has the same sickness as I do, they prescribe her antibiotics and something else. She happens to be healing quicker than me. But I need to keep doing what I'm doing? I'm not a typical review person, but I couldn't let this be unknown to others that may get sick and use this "convenient and helpful service"

I have a high fever and flu symptoms. I took a Covid test and it was negative. I reached out for an appointment and got Dr. Matt Shores. He didn't prescribe me any anti-viral medicine like Tamiflu. He said he can't. They also coded my Chief complaint as a cold. I do not have a cold. It feels like the flu!

I asked for a note excusing me from work, and he wrote an excuse note for 1 day. The lady in customer care is very nice and polite, (hence 2 stars instead of 1,) and unfortunately, I can not say the same for the doctor.

The other doctor they had before was amazing. He's no longer there. My appointment was at 10pm, and now it's 12:40am, and still no excuse note for work! Just awful! Please save your money and time and go somewhere else.

Mucinex is advertised as something that loosens and brings up congestion but my experience it does the exact opposite.
Mucinex makes the mucus thicker and creates a weird sensation that almost makes you feel like you're choking it makes you feel worse

I get a couple of sinus infections each year. After a couple of weeks of symptoms getting worse, I thought I would give this a try. Never again! The provider I talked to was rude and dismissive. I was told to take Zyrtec. I explained that when I get a sinus infection it always takes antibiotics to get rid of it. He argued with me and said I didn't need antibiotics, and that I could get another opinion. After I paid an additional $67, another provider told me an anti-inflammatory is all I need. Really? I paid $140 for nothing, and I still have to go to urgent care tomorrow!

This is an awful service! I scheduled an appointment and had a mediocre meeting. Called for a follow up and the doctor never showed up to the appointment. She couldn't reschedule for 2 weeks. Rebooked for that appointment and she canceled the day before the appointment. Then was leaving the country and wasn't available for 10 more days. Every time I call to schedule a new doctor, I spend over an hour on the phone or am promise a call back within 48 hours. Which has never happened 3 calls later. This is the worst run business I have ever seen!

Called one night and had a friendly, initial first call. Their rep told me a doctor would call me in less than 30 minutes. It was closer to over an hour. The "doctor" was rude, condescending and interrogated me over every symptom. After a half hour of him telling me I should see a real doctor with NO help in giving a slight diagnosis (or prescription), I felt like I had completely wasted my time. Service is very flawed. I can't recommend to anyone after this.

I wouldve given this awful website zero stars, if that were an option, but alas, Ive gotta give it something. So, first off, it took an hour for the doctor to call me, and second, all he did was tell me to drink some water and get some sleep. But the whole reason I was calling is because Ive got a swollen throat with white spots all over it, which sounds like strep throat, but Ive also got sores in my mouth, and according to this doctor, strep throat doesnt cause sores, so it cant be strep throat. Ive also got a major heache, fever, and chills, but none of those matter. Basically, it was a COMPLETE waste of time and money, and Im still very bitter about this experience.

The woman I talked to turned out NOT to be a doctor, but a nurse practitioner. I paid to talk to a doctor, so I was a little upset by this. The site administrator would not tell me if the person I'd just talked to was a doctor (they said that someone would call me back)... I found out by doing my own web search. I thought about disputing the charge, but I later decided to let it go. The N. P. did give me some useful advice --- I was told to look for an integrative medicine specialist, as this type of doctor is more likely to be open to alternative treatments. I will not use this site again, however.

I tried to use MeMD this morning. Went through the signup process, paid and was called right away by customer service to confirm information. I was told a Doctor would be in touch within 15-20 minutes. No one contacted me. The visit was for my nine year old that was sick, woke up with a fever and crying that his ears hurt. I called customer service again and was told they were finding a doctor and they would be in touch within 15-20 minutes again. This continued for an hour and a half, still no contact from a doctor. I went to a different online doctor site and a doctor called within 15 minutes without all the hassle. I called MeMD and cancelled my "appointment" with my husbands phone while talking to the doctor on my phone. HORRIBLE SERVICE TO BE 24/7 online care. I will NEVER EVER CONTACT THEM AGAIN! DO NOT DO BUSINESS WITH THEM! Especially, if your child is sick and in pain!

IVE USED TELEDOC AND HEATHIEST YOU WITH PREVIOUS INSURANCE AND IVE NEVER BEEN REFUSED A RX! ESPECIALLY WHEN IVE BEEN IN BED WITH A SINUS INFECTION AND CHILLS FOR 3 DAYS! Dr. NAEEM SILAT SAID CALL BACK IN 5-10 DAYS AND ARGUED WITH ME ON THE PHONE!?!? WHAT KIND OF BUSINESS PRACTICES ALLOW A MEDICAL
PROVIDER TO ARGUE WITH THE PATIENT? DONT WASTE YOUR TIME OR YOUR MONEY, USE ANOTHER SERVICE! PS PLEASE CALL BACK IMMEDIATELY IF YOU ARE NOT SATISFIED AND DEMAND A REFUND, I DID AND WOULD NOT TAKE "NO" FOR AN ANSWER, NEITHER SHOULD YOU.

We didn't do this for convenience we did it because we have no money. My wife has sores on her hip and feet and hands and has already been diagnosed and given an antibiotic before and it cleared all of it up. Since we have no money we were trying to get a prescription filled but the doctor said we need to go see a specialist, we don't have money to go see a specialist That's why we were on here. If you couldn't help us you shouldn't have taken our money especially right here at Christmas. My wife still has no relief and we have no money to buy the kids Christmas presents. Thank you so much for ripping us off

Everything was great until they made an error and treated me like a robot. I spoke with a doctor and told him about the rash over my entire body. He prescribed me a cream, I told him I need a large amount as I am 6'2,200 pounds, when I got to the pharmacy I got two small tubes.

Used them for the day and a half they lasted. I go back to MeMD to speak to a doctor and hopefully get more of the cream that was working and THEY REFUSED TO ALLOW ME TO SEE A DOCTOR. I'm not even sure if that is legal. When I pushed back the women on the line kept repeating the same choreographed response. I am not a robot, I am a person in need. She then hung up the phone on me... honestly, she just hung up on me.

I sat in my office astonished and also in enormous pain from the rash and the cuts I gave myself from scratching too hard the night prior when I woke up at 2am from my rash.

I got a call 5 min later from another person who wanted to "follow up" from the previous call. I told her the last women hung up on me, she said "the line got disconnected" She was then dismissive, rude, condescending.

I can't believe this just happened to me.