Yahoo Mail

I have used Yahoo mail for many many years, this latest change (update) is stupid. After reading "unread" email I hit the back button like always and the email disappears, it's gone to points unknown. When the app opens it takes you to priority mail, Why? Stupid is stupid! Yahoo mail has become an inconvenient app to use for a basic function. Thinking about changing my primary email app, will most likely jump ship this week.

I am so sick of Yahoo's blackmail ransom asking me to pay for premium support rather than have a 1 hour delay. I am in the process of moving every linked service from yahoo as Yahoo is blocking all of those services that require the email 2FA which I can't reach unless I pay Yahoo for services to restore it. This is extortion, plain and simple. I cannot provide proof of purchase for this review because I am NOT paying Yahoo's ransom to make my account available.

Guys try to transit to other e mails as soon as possible. Yahoo will lock you out of your account even if you know your password and pretend to send you OTP s on your registered number which you ll never receive. Then they will ask you for money to help you recover it. STAY AWAY!

Customer service sent me links and codes that wouldn't even work. I had all of my information but they wouldn't help me because their links wouldn't go thru and when asked to speak to a supervisor they wouldn't

Ok, so I haven't used this POS email in 2 years, for obvious reasons. I need a verification code in this email, and I don't have my old phone #. I call support and they can unlock my account, ONLY if I subscribe to their premium technical support?!?!?!?!?! You can't unlock my account unless I pay when I need ONE F****** email and I'm deleting the account? This company, software and platform is utter TRASH.

No wonder you're rated 96th on the email list, and probably much worse in customer service. F*** Yahoo!

What's the use of a mail app/website that can't even receive an email. I am waiting for my facebook confirmation email and I waited for 10 minutes. I kept refreshing my mail, and surprise! Nothing. Thank you, Yahoo. Just shut it down, please. You're old. Rest.

Yahoo Mail used to be great. I have had my account for over 20 years, but this company and their e-mail service has gone downhill so much I am seriously considering switching to Gmail. There is not one day go by where I don't get at least five spam e-mails wanting me to take a survey or claim a gift card. It doesn't matter how many times I send the messages to the Spam folder, I get more anyways. The "unsubscribe" link at the bottom of the message doesn't work, it just takes you to their website.

I have a feeling they turned down spam filtering on their basic accounts so people will be forced to sign up for Yahoo Mail Plus, which is a premium subscription that costs about $20/month. Luckily I am too smart to fall for their corporate games. I will not pay a premium subscription so I can fatten someone's golden parachute! Nice try, Yahoo!

Certainly not worth 1 star. System continues locking me out when I'm sure all is well AMY at the premier rate recovery team is beyond useless. Second worst employee after her manager who had obviously been promoted way way beyond his abilities.

Too bad I can't give Yahoo a rating of zero stars.
I see a lot of Yahoo reviewers just like me, we've had Yahoo mail for over 20 years, since back when they were good. Now they are doing everything they can to make people with free email accounts either pay up or leave. That is why Yahoo email breaks in a different way every other week, it's just part of the plan. My account has become nearly useless in the last 6 months.

I've been a Yahoo subscriber for almost 20 years, I was happy until they went to the dark side.
Among the worst customer service you'll EVER experience.
Very intrusive advertising.
Yahoo no longer has email as its primary purpose, it's more like a bulletin board of cluttered garbage.
Spam protection is very poor.
Looking for decent, free email? I've found a few out there, I'm going to gmail because I want simple, uncluttered, safe email with good quality service.
BooHoo yahoo - Good riddance!

I just got my annual bill for Yahoo Mail Pro (frankly, I had forgotten that I even had it set to automatically renew). The price jumped $15, and I got no notice prior to the charge. Once charged, the support person said, "Yahoo Mail Pro is an automated service that renews automatically at the end of its paid term. Unfortunately, based on Yahoo terms and conditions there is no refund. I'm very sorry I won't be able to issue you any refund."

I have plenty of subscriptions that automatically renew. I generally get notification before my credit card (in this case PayPal account) gets charged. I definitely get notification before prices change. What's up with this?

I just got locked out of one of my accounts because Yahoo thought it would be a good idea to randomly ask their users with their mandatory security questions if they think that "it's not you" who's signing in your email. I forgot the answer to the security question, so I can't access my account anymore. Now, I'm furious with the stupidity induced by the dumb***** who work at Yahoo.

Oh, and one of my accounts were compromised according to Yahoo's automated system emails when I opened it. According to the automated messages, it was sending russian emails to russian websites.

And when you sign in, they keep asking you for information like your mobile number or some random crap involving account security. Well, they're just doing those so you will think that they're secure and they work with effort on that field, but it's not and they fall flat on their faces instead.

So scandalous. Long story short, I have the password and cell phone for second authorization, I was waiting on the second authorization code to be sent to my phone but it never did. I called customer service they pretty much blackmail me by saying "yeah we can help you out right now and get you into your account but pay us first... sign up for premium service. I feel robbed and kicked while I was down. Everyone is broke, but Yahoo is thriving. I'm still locked out w dire emails to respond to

I've been using Yahoo mail for free for years. Decades. But since the inception of Yahoo+, they have been pulling back features and pushing users to start paying for the extra benefits of the Plus service even though most of those features were previously in their free service. And just to make sure that you are suitably enticed...in one day my SPAM folder went from 10-15 emails a day to over 80-100. Something happened. I contacted Yahoo and they dismissed it as the nature of the beast. BUT, if I switched to Yahoo+... Yeah, you know how it went from there. So, no thanks Yahoo. And now I'm out to find a better solution.