I've never had an issue where I had to call customer service so that could be another story...but overall...I'm happy. (in 320 reviews)
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I have been a member of Living Social a while and I have probably purchased the least from this site in comparison to others selling the same type of products.
Choice of deals is not so vast or outstanding and therefore do not check it out daily as I do others.
Returns/Refunds have been dealt with promptly and efficiently via their website without my having to contact agents directly, so they have my four stars as I dont really have a reason to complain other than lack of deals to choose from.
ok but there watch sail said get a great bla bla bla top dollar watch just 19.99 and get one 2 or 5 x the price ya right could have goon to jailer row and got a better watch off a huckster since that is what i got some sale prices are all right but must watch ha ha . and the shipping is so slow it must come from china on a row boat
Buyer beware on the quality of products brought off Living Social. I really would like to give the concept 5*s, but the application is lacking. Whenever I've bought clothing, no matter what their sizing charts say per the specific item, it's always strange in some way. For instance, I bought a bunch of pants and the in and outer seam and waist and hip measurements were spot on BUT the length from waist to crotch was so laughably small it was like there was no crotch to the pants. The fitments were in spec, but there was a clear failure in manufacturing that allowed these to slip by on only the slimmest of graces. The return policy is good on non-physical items (like food and entertainment), but varies from item to item. Buyer beware, I would read amazon reviews on products prior to purchase. Mid to low grade products at mid range prices.
Excellent for finding discounts on local adventures and excursions. Bad for finding items that need to fit.
just found out that pure clinic in manchester has gone into administration! i was advised by the dental council to contact living social for a refund even though i bought the offer for 6 month smiles back in july. living social were fantastic, within 10 minutes my refund was in my paypal account, though i am stuck with a brace in my mouth and will have to pay a lot more to get proper treatment. 10/10 for living social!
I absolutely love LivingSocial. I have bought several things from their website, including gifts, vacations, and items for personal use, and will continue to do so. One thing that I love is the fact that you can easily cancel your orders if you haven't used a voucher yet.
There was an incident back in 2013 where I bought a voucher for a two-night stay at a bed and breakfast and it ended up being a horrible experience. I had already used my voucher so I knew I couldn't get a refund but after I complained to customer service, they were quick to get back to me and were nice enough to give me a $75 credit on their site. I had no trouble dealing with customer service either!
I have used Livingsocial before and had no problems but when there is a problem such as with my last purchase, they are impossible to contact to sort it out. I was on hold for 40 minutes and still no answer. Email the help address and you are told to call the no answer number! Still without my goods and they have taken my money.
Very poor customer services. They only get one star because there is no no star option.
Avoid this company. I will in future.
Instead of giving gift cards I buy off of Living Social. Not only can you support local businesses but it lets you explore new restaurants and services by getting your friends and relatives to check them out and report back to you.
I booked a hotel a few months ago with Living Social and something came up I had to change the date. First I called the Hotel and they said they could not touch the reservation. That in itself is crazy. The hotel I was going to stay at could not adjust my reservation to another night because I booked through Living Social. So I called Living Social and waited exactly 30 minutes on hold until I got someone on the phone. I asked what my options were if I could get a refund or change my date. I actually needed to nights on another date. They said I could NOT get a refund and I could NOT change the date. I lost $148.83. EXTREMELY UNHAPPY WITH THIS OUTCOME AND WILL NEVER USE LIVING SOCIAL AGAIN..
Tip for consumers: Beware you have no control over hotel bookings.Ask Kimberly about LivingSocial
Ordered a throw for my parents for Christmas with their grandchildren on it and got it LATE with someone else's children on it?!?!?!? What am I suppose to do with that, nothing but run around when you try for a refund. I will never order from that site AGAIN!!!!
Tip for consumers: DONTAsk Samantha about LivingSocial
My biggest issue is with the location parameters. In my area (which is by no means rural), I can only choose from maybe 3 or 4 general locations (one being a city about 30 minutes away that I don't want to look in).
Second, a lot of the activities are more of the same and nothing really jumps at me. I don't really care about restaurant discounts nor painting classes. However, there is some good stuff like things for kids and services that could come in handy so it's not totally useless. My boyfriend and I have a coupon for $25 off and we may never use it. The one thing that looked interesting we didn't do because the actual online reviews for the event were total crap (and mentioned LivingSocial by name).
Ordered two packs of Calvin Klien boxers as Xmas presents on the 7 Dec2015 and have still not received them even though it charged me £3.99 per pack for p&p and not per order as it should have been. Order has now been updated to show it has been dispatched on the 23rd Dec 2015. what good is this? Unable to get through to Customer service as over 40 min wait time as it is experiencing high volumes of calls. Hardley suprising really.
I ordered a selfie stick for a Christmas gift, I could have bought one anywhere & paid less!! My husband opened it Christmas morning & it didn't work after replacing the battery it turned on but the stick is so flimsy it will not hold up the phone verically. When I checked the LS website on returning defective products I found that I should have opened & tried it within 14 days or I cannot return anything! Most stores give you more time to return a Christmas gift & even more for a defective item this is ridiculous & I will not be ordering from them again.
I ordered a Clinique set as a Christmas gift on 11th December. Never again!! Not been delivered and when I emailed them they came back with a phone no. When you call they say they are experiencing a high volume of calls and that the wait time is up to 45 mins.
Just tried emailing a services email address they give out in their recorded phone message, but I don't hold out much hope of getting either my goods or the money back.
I'm going to stick with Wowcher in future - never had any problems with them!
I like Living Social almost as much as Groupon but they are not as large as Groupon so they do not get as many deals. Their customer service is good and if you want to get your money back all you need to do is contact them and they will help you.
I ordered an item on this website a month ago. The date for delivery was by the 9th of December. Of course, it wasn't delivered. I tried to email them and ask what is happening with my order and the response I got was an automatic reply saying that I need to call them. I called but I couldn't get through to them obviously. The only way I was able to get to them was through PayPal, opening a dispute as I paid through PayPal. They told me it won't be delivered later than the 17th of December. I waited and of course nothing happened. I tried to cancel the order and get a refund but I was told to wait for the delivery, then return the item and then call customer service for a refund. Now I am waiting for PayPal to get through to them and get my refund.
They're awful! Stay away from them or if you do find something on their website that you really want to have, pay through PayPal to at least have a back-up plan if they fail you which I see it happens to a lot of people.
Livingsocial has the special with "Matt Danny" in Arcadia, CA. I purchased two vouchers and paid $17. When I went to Matt Danny to redeem the voucher, the owner insult me with "If you can not read, do not buy the voucher". So I went home without redeem the voucher. I called Livingsocial to get the refund, the customer service only refund $7. I will never deal with livingsocial again.
PLEASE, Stay away.... I paid over $700.00 for my furniture to be damaged and taken... I called the next day to complain about the move and was told the manager do not talk to customers... They did not put all of my furniture in my storage and I did not find out until later... When I called the company to advise, I was told, "We have your furniture"... WHY was it there, was my question to them... Was told they have a warehouse full of furniture... Hmmmmmm!!! Customer service is awful and the owner does not want to take responsibility for there mistakes...The bottom line, please do not let this AD lead you into a nightmare... Also check them out on BETTER BUSINESS BUREAU... I wish I had!!. SEEKING LEGAL ADVISE for damage and taken furniture...
I bought four item from living social its been a month now and i have not received anything at all, i have tried to call numerous times but in vain the callers have been trained to annoy customers and they arent helpful at all, i am still waiting and no sign of my goods and it seems like i wouldnt recieve it.
My advise to you all to avoid buying from them at all cost pay extra and get it from somewhere else
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