I've never had an issue where I had to call customer service so that could be another story...but overall...I'm happy. (in 308 reviews)
▼ Sort by: recent
I order my wedding dress size 16W, the dimensions stated on the website were my exact size. When it came in it was in a plastic bag not a protective box as they guarantee. The whole dress was in a bag the size of a large Fed ex envelope. I couldn't believe that they stuffed a wedding dress in that bag. It was very wrinkled. I tried the dress on 4 weeks before the wedding. It was so not a 16W. I couldn't even begin to try it on. The fit was horrible. I reported to them the wrong size. They wanted it shipped back to China at my expense and then I would get a new one. AT what size???? I was forced to cancel the wedding and sell it on craigslist. Thank God it could be tailored for a much smaller woman!
SO tidebuy not only didn't give a sh xx about giving the customer the right dress , the inside lining was made from a bed sheet instead of quality materials. The dress was over $200.The picture on the website was stunning. The quality and fit was abhorrible.DONT WASTE YOUR TIME ON TIDEBUY, or any of the other Chinese sites. It sounds too good to be true.It is. They grab whatever is on the shelf. NO size on the item, They get paid in full. You cant use it. That is very expensive toilet paper! THEY ARE A SCAM> See my review on Rosewholesale. I got burned by them also. A happy deal, Ivan, Mookie,all are these scam artists.STAY AWAY FROM THEM.You will not save money, you will loose money!
I have made two purchases on Living Social, both for services. With neither purchase was I able to get the merchant to perform the service.....one would not even return phone calls after 5 tries and voice mails.
BEWARE OF REFUND: Living Social gives their "Deal Bucks" only, with are worthless for their worthless deals.
Bought pro house cleaning for 80 dollars. I called they scheduled for 2 months away then pro house cleaning didnt show up. I called and they hung up on me when I told them they were a no show. Now pro cleaning wont return my calls and sends me straight to voice mail. I've left 10 messages! Scam scam scam
Have ordered a few times, once the business was out of business and it took several weeks to get a refund. Then restaurant . Com was a scam and the refunded the money again after a couple weeks. Just seems like the don't have the bus worked out our are taking less than reputable companies.
Living Social has no customer care service and if you don't comply 100% with their inflexible rules they have no problem telling you off. I received an £80 gift voucher for afternoon tea at a prestigious London Hotel. I misplaced the gift voucher and once I found it, it had expired. I explained this to Sarah at Livingsocial who could not have been more uncaring and unhelpful. She was quick to point out in her dictatorial way that 'it is no one else's responsibility but your own!' Sarah was apparently very comfortable with the knowledge that they happily took £80 from my friend without delivering any service for the money. They could very easily extend the voucher for one day in order to ensure that I can spend the voucher but simply refused to this and very interestingly pointed out that they have no facility to do this. In other words, they make their profit from an unrelenting policy of not helping their clients whose gift vouchers expire regardless if it is one day or one year. Furthermore, Sarah told me in her abrasive way, that I was not her client and therefore not entitled to any further explanation. This is certainly an interesting way of looking at clients. To me Livingsocial has three clients:
1. The person who pays them for their gift voucher - they have every expectation that this will be delivered
2. The person who receives the gift voucher and the service their friend has paid for - In this instance, this is me but Sarah didn't seem to understand this
3. The hotel who will be providing the end service and in this case The London Marriott Hotel in Park Lane.
What is clear from my conversation with Sarah, is that not one of these 3 clients are important to Livingsocial.
Good luck Livingsocial in establishing a client friendly and ethical company. With a policy that clearly doesn't treat customers fairly and customer service staff like Sarah, you certainty need all the help you can get!
I find LivingSocial as a hit-and-miss site; most of the time nothing there interests me.
However when something does the deal is usually incredible! Not only is it a great price but it works smoothly and successfully! I have got vouchers/ orders through them (/ third party) a few times and I have not yet been dissatisfied with the product or service.
I've gotten some good deals on salon treatments and yoga but that's about it. I remember the good 'ol days when there were some trips I wanted to book but I never got a chance to. Hope I can catch one of those again. Overall, I check Living Social just in case there's something I might like, but I don't expect to be wow'ed
I bought driving lessons for my son at Christmas. When he went to use them, the local driving school they were for did not exist! Nearest one about 4 hours drive away. Tried for refund by email, but they just said to phone. UK to USA phone call would have cost more than the price of the voucher. Do not touch this lot ever. Only wish I could give 0 stars here.
I bought a voucher for a haircut and highlights with expiry date of 6.05.15.I phoned hairdressers on 1.05 and booked for 6.05 with the voucher. When I arrived, the voucher was not accepted electronically. Somebody else with the same problems phoned and received refund from LS. When I phoned they refused refund. Customer services were as rule and unprofessional as they could possibly be. They refused to give me another phone number, e-mail address or post address, so there was no way for me to write a complaint or challenge their decision. When I said that I wanted to talk to the manager they put me on hold and never came back (paid phone calls). I bought many vouchers from LS over last about 5 years and never expected that I would be treated in such rude and disrespectful manner!
I reviewed the email regarding trip to China and no where was it stated that the cost is in US Dollars. I purchased the deal costing $2980.00 USD. My visa was charged $3529, realizing that the deal is in US dollars, I cancelled the deal and my visa was refunded $3258.00 I spoke to Living Social and they said they are a US company so all prices are in US dollars unless otherwise stated. This information is nowhere on there website or in the detailed fine print but still I am out $271.00 and Living Social is suggesting that I should go to my bank and have them refund me the difference. If you are a NON US consumer please be very careful when purchasing through living Social as you can get hosed out of your funds
I tried this site, twice, yes I know, the first time I got a voucher, I did nto read the fine print and pretty much lost out on my money. The second time, I made sure to read the restrictions AND follow them, but vendor didnt honor the voucher, and the living social site wouldnt refund the cost of the voucher. If you have money to burn, this is for you, if you work hard for you money like everyone else, run, run away now.
You need to read all fine print before you say you will participate in the offer, as there is often some type of catch that is not to your liking. In November I ordered a shower speaker for my daughter for $16 for Christmas. I did this on my iphone while I was on the go. Then I forgot about and when I realized I never got it I thought I must not have completed the order properly on my iphone (like never hitting submit, or send when you are moving about). Come to find out I did pay for it but it was a voucher deal apparently. You get a voucher and you have a certain amount of time to redeem your item (60 days here) and if you don't that seems to be that...in Help when I click on get a refund, it brings me to vouchers, which just tells me I'm expired. So personal. They can email me their marketing materials constantly but no reminders or vouchers via email. Yes, I made an error in reading the details instead doing it on the fly. But bottom line, I paid for something, I should have the something.
I purchased some Ballet Flats on Ebay from them before reading the very bad reviews. I chose the patent black ones from the four choices. I did not receive patent..I received reg black. I wrote them and I was told that I did choose reg...I told the woman or man that I chose patent and my invoice says so and that I would take a pic of what I order. I was ignored after this. Also she asked me to send a pic of the flats which I did. Still no response. Wow! Buyer Beware. I'm very lucky as I used my Living Social Visa to purchase. After I explained to Living Social that I did not get what I purchased...MY credit card company reimbursed me...NOT them.
Addendum: I must update and say that after I wrote this review..this company did the right thing and sent me what I really ordered. They corrected themselves..so this is the way to go. Thanks MobStub.
I bought a few things from these guys. Just make sure you use them. Definitely appauled that Groupon has a better ranking then them. I've heard more complaints about Groupon then Living Social. Anyway, just use it right away. I prefer going to sites that offer a coupons for free that are exactly like the deals from living social. I'm not too much on the bandwagon for living socials, but I don't dislike them. Just be careful cause you never when you're going to get screw up the... ya know.
I orders a voucher from this company... Following instructions for my order... its was a personalised hand stand from PRINT MY PHOTO. I allow the delivery time of ten days... order hasn't arrived try to resolve this with the company myself with no joy now over a month later.. still not product... still not refund. DO NOT TRUST THE COMPANIES THEY REPRESENT
9 Questions & Answers
13 Coupons for LivingSocial
Related Articles and Tips
Have you ever wondered how daily deals sites worked? Hailed as a great success this new, niche retail market is helping people...
Why wouldn't you want to stretch your buck while shopping for your favorite brands online? Shopping on a traditional...
Long gone are the days when travel required sitting down with your local travel agent months before your trip. Today, simply...