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LinkedInReviews 502

1.9
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LinkedIn Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. On the positive side, some users appreciate its role in professional networking and career advancement, highlighting the platform's user-friendly interface and valuable resources for job seekers. However, significant concerns persist regarding account security, complicated verification processes, and customer support responsiveness. Many users report difficulties in account recovery, excessive spam, and a lack of effective communication from the company. Overall, while the platform offers potential benefits for networking and job searching, users frequently express frustration with its operational inefficiencies and perceived lack of support.

This summary is generated by AI, based on text from customer reviews

service
132
value
134
quality
130
Egypt
1 review
0 helpful votes
Follow Omar E.
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I've been a loyal LinkedIn user for years. My account (Ref #*******‑*******) that with the URL: linkedin.com/omar-embarak was permanently restricted after uploading my government-issued ID and clarifying name mismatch. LinkedIn support closed my case without explanation. Despite providing all requested documents, I still have no access. Hoping LinkedIn will review this decision.

Date of experience: June 17, 2025
Ukraine
1 review
1 helpful vote
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I had my LinkedIn account restricted unexpectedly, despite always using the platform professionally and following all rules. Suddenly I lost access without a clear explanation. I submitted my government-issued ID for verification as requested, but the process has been frustratingly slow and unclear. The support team keeps directing me to an online form that constantly throws errors and won't let me submit my appeal. I'm also shocked that my second account got blocked as well, which feels unfair since I never tried to violate any policies. Overall, the lack of clear communication and difficulties with support have been very disappointing and unprofessional

Date of experience: June 20, 2025
Saudi Arabia
12 reviews
2 helpful votes
Follow Abdullateef A.
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LinkedIn's AI identity verification system is a complete failure. I submitted my valid Saudi e-passport (issued in 2025 with NFC and clear photo), followed all steps perfectly, and still got rejected multiple times. Their system doesn't recognize official government IDs from Gulf countries, and they treat users from our region as if we don't exist. No human support, no email replies, and no solution at all. Absolutely discriminatory and frustrating. This is not a global platform—it's an exclusive one for specific regions only. Shameful and unprofessional.

+3
Date of experience: June 19, 2025
Florida
2 reviews
0 helpful votes
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Finally deactivated my account as it served no purpose other than recommending me scam job postings and AI generated "user" posts of sub-part motivational trash.

Date of experience: May 28, 2025
Michigan
1 review
0 helpful votes
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LinkedIn's recent verification process has raised significant concerns about user data security and privacy. The platform now requires users to verify their identity by submitting a 3D image of their face and a government-issued ID, which is then shared with third-party vendors.

This not only compromises users' sensitive biometric data but also enables these vendors to sell and exploit this information for their own gain.

This egregious disregard for user privacy is a compelling reason to reconsider using the platform altogether.

Date of experience: February 16, 2025
Canada
1 review
0 helpful votes
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Practice what you preach
February 13, 2025

This is straight off of LinkedIn company website from their "Culture and Values" page. "We believe talent is equally distributed but opportunity is not, and we realize our responsibility both on our platform and in our company to create a more equitable and inclusive world of work."

However, there are many job posting that do not have pay range information - including jobs in BC. This is illegal. https://www2.gov.bc.ca/gov/content/gender-equity/pay-transparency-in-bc "The Pay Transparency Act became law on May 11,2023, and B.C. "

You can do better LinkedIn. Either take those statements out of your values, or hold yourself to them.

Date of experience: February 13, 2025
Thailand
4 reviews
3 helpful votes
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I truly have never dealt with such an incompetent set of fools in my life and I'm 64, and travelled all over the world and lived in 9 countries...
The idiots at LinkedIn bring a whole new meaning to the word incompetent...
I live in Thailand and the Government has banned the use of NFC in mobiles...
So I cannot do my personal verification through persona (App is hopeless). I have been communicating with "customer support" for 5 days now and we are still no closer...
I have been a member for 8 years...

Date of experience: January 30, 2025
Colorado
1 review
0 helpful votes
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I had a LinkedIn account that I relied on during my job search after leaving my previous position. I had built a professional network of over 100 contacts, including HR professionals and recruiters. Unfortunately, my account was hacked, and I lost access to all my contacts because the hacker used my email.

I attempted to resolve the situation by contacting LinkedIn several times to retrieve my account. I provided the requested documentation, including a picture of my state ID, but did not receive a response. I highlighted that the email they sent for password recovery was linked to a different account, but this didn't lead to any assistance.

This experience has been frustrating, as I viewed LinkedIn as an essential tool for career development. However, I found their customer service lacking, with no direct line for support. Based on this experience, I believe there may be significant flaws in how they assist users, and I've since turned to Indeed for my job search needs.

Date of experience: January 12, 2025
New York
6 reviews
4 helpful votes
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Your account has been temporarily restricted as a precaution
Why did this happen?
We take proactive steps to secure your account when we detect potential unauthorized access. Signs that your account may have been compromised include account access from unfamiliar locations or devices, or unusual activities such as multiple attempts to change passwords or critical settings.

What can you do next?
To help you keep your account safe and regain access, we'll first need to confirm you're the valid account owner. Please submit a government-issued ID to start the process.

When I clicked on "Verify Your Identity" I got

Use a mobile device to verify your identity
Follow the directions below to begin the government ID verification process on a mobile device.

Directions:
Open the camera app on a mobile device
Scan the QR code to the left
Follow the steps on your mobile device

I DON'T HAVE A MOBILE DEVICE. Nor is there any way to contact customer support without logging in.

Update; I was able to get my account back after sending an affidavit of identity. As I had the affidavit, I thought I might as well get my profile verified. When I clicked on the link to do so, I was again told to scan a QR code with a smartphone. It is difficult for me to imagine a more useless and unprofessional web site that does not use URLs like normal web sites do, but I suppose that is how LinkedIn chooses to do things.

Also, LinkedIn somehow manages to use upward of 1 gigabyte of RAM on my computer (I have only 4) in Chrome. (Maybe another browser would work better but I haven't tried). Also, please see the Better Business Bureau's opinion of LinkedIn. It is not good.

Date of experience: December 23, 24
Maryland
2 reviews
0 helpful votes
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Wasteful harassment
November 8, 2024

Harassment, plain and simple. They will never honor your requests to unsubscribe from their endless spam or even delete your own account. Not worth it, to deal with mostly fake job offerings.

Date of experience: November 8, 2024
Germany
19 reviews
4 helpful votes
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If one wants the verified status on one's profile, one has to verify oneself via the identity card... It would be logical if, after verification, there was no talk about a passport, which is seemingly something completely different! But even during the verification process there is still talk of an identity card! The verification process is handled by the third-party service provider "Persona"!

I should probably also mention that the CHEAPEST premium plan costs 29.49! EUR per month! The highest 122,92! EUR if one is a recruiter and wants to find job candidates

Date of experience: November 2, 2024
Switzerland
2 reviews
0 helpful votes
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Treated like a criminal
October 28, 2024

I am a uk legal cannabis patient with a current prescription. I posted about uk legal cannabis and how it helps me, I was then told that my comment was illegal basically and made to felt lol a criminal. My prescription is prescribed by an NHS pain doctor privately he works both for the nhs and privately and it's 100% legal
This is discrimination on grounds of disability

Date of experience: October 28, 2024
GB
1 review
0 helpful votes
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I've been a LinkedIn user for quite some time and have spent years building my connections. Recently, my account was hacked, and when I reached out to LinkedIn for help, they responded by sending a password reset link. Unfortunately, this reset link was sent directly to the hacker. I then received several emails, one notifying me that my password had been reset, followed by another saying that my two-step verification had been changed, and finally, one stating that my name had been altered. LinkedIn, owned by Microsoft, essentially handed my account over to the hacker.

If you are a business or someone seeking work, I would caution against using LinkedIn, as their support is extremely poor, and it seems easier for hackers to gain access to accounts than for legitimate users to recover them.

Date of experience: October 5, 2024
Pennsylvania
31 reviews
153 helpful votes
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Complicated Crockery!
September 5, 2024

All I want is to shut down my LinkedIn account, but they make it too complicated to do so! I contact support, but they want my email address?! How about I call my attorney Frederico Antonucci?! Huh?! I call up the best damn attorneys from Brooklyn!

Date of experience: September 5, 2024
Massachusetts
27 reviews
19 helpful votes
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AVOID THESE SPAMMERS! I was looking for info and gave my email. It is NON-STOP SPAM, and they have MILLIONS of check-boxes you need to check to stop ALL THE SPAM. No ONE BOX to stop it all. And you can't even CLOSE the account until you verify it. The WORST SPammers EVER! Your best bet is to add them to a spam filter rather than play their game!

Date of experience: August 6, 2024
Florida
4 reviews
4 helpful votes
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1-month free trial
June 8, 2024

If they need your credit card number then it's not a 1-month free trial. I wanted to view something on the site, but they don't let you view anything unless you're a paying member. You can sign up for a 1-month free trial, but when you click that option, they want your credit card number. Scam.

Date of experience: June 8, 2024
Pakistan
1 review
0 helpful votes
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This is an excellent app for getting jobs online and also an excellent platform for getting online work and jobs the best feature is that this is an excellent platform to promote your business online

Date of experience: June 4, 2024
Bangladesh
2 reviews
0 helpful votes
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Thanks to Linkdin, I was able to network with industry leaders.
Linkdin's job search filters are very precise and helpful.
I love the professional community Linkdin has built.

Date of experience: May 31, 2024
Bangladesh
2 reviews
0 helpful votes
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Linkdin connects job seekers with top employers seamlessly.
I appreciate the personalized job recommendations on Linkdin.
Linkdin's job alerts helped me stay ahead in my job search.

Date of experience: May 31, 2024
Bangladesh
2 reviews
0 helpful votes
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Linkdin has completely transformed my job search experience. Highly recommend!
The user interface of Linkdin is so intuitive and easy to navigate. Love it!

Date of experience: May 19, 2024

About the Business

500 million+ members | Manage your professional identity. Build and engage with your professional network. Access knowledge, insights and opportunities.


linkedin.com
Founded in 2003
+46