LightInTheBox reviews

Always been the best experience & recommended the website to loads of friends who became as addicted as I am.

Quick safe service nice quality.

Lightin The Box is as good as walking into a shop and picking up the items yourself they are exactly what it says on the tin BRILLIENT.

Good communication, excellent ( and cheap ) products. I am more than pleased. I would definitely recommend anyone to visit LightInTheBox. A+

the web site is great, categories are easy to find, great products and as a customer i have a great experience...

Excellent! I love their clothes and the prices!!

Not happy with a few parts of my order and cannot find how to submit a ticket to customer care . Really would not recommend this company . It's fine if order is ok but when u try complain about an order it is impossible !!

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Link to this review

LightInTheBox F. [LightInTheBox Rep] Hi,

We are very sorry for the inconvenience. Any questions concerning your order please log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html.

Sincerely,
Lightinthebox

11/19/14

Great very fast and on time!

I purchases a few items from the site for my wedding, the items were shipped and received long before the estimated date and though I had make an error with some of the personalized items, the customer service and quick delivery really wowed me. Thank you light in the box! will definitely recommend.

really good you kept me informed of my purchase the whole time.
really great product too.

I have ordered this blue gown http://www.lightinthebox.com/a-line-princess-strapsn-a-tea-length-stretch-satin-coktail-dress-635894_p635894.html and a blue bag http://www.lightinthebox.com/Gorgeous-Shining-Satin-Shell-With-Applique-Evening-Bag-Handbag-Purse-Clutch-0438-6975E23-_p119997.html that matches well the blue gown. The deliver was as fast as the site promised, it's just I got delay in accepting the package due to the custom process. The bag and the gown arrived in good condition although at first I thought the package was a bit small for those bag and gown. The gown and the bag just look as beautiful as in the picture in the site. I recommend this.

Amazing! Great value! Exciting and interesting items to purchase. Item sizing is very accurate, so have always received items that fit well. I would recommend 'Light In The Box' to all and sundry

The dress came promptly. The fit was as described. The material and flow was lovely. I would recommend buying from this site with confidence

One of last purchase in this shop - two styluses.Good ones, just only for resistive screens. In whole - good shop with kind support.

Several times already ordered from the webshop, I always got the ordered package on time.

Always been the best experience & recommended the website to loads of friends who became as addicted as I am. The only issues will be customs clearance but when you think about the amount of savings, light in the box is worth it.

Really great

A VERY GOOD COOPERATION

Good very efficient n friendly customer line

I can not express how happy I am with this dress. I ordered it in black and it is absolutely stunning. The pic does not even do the dress justice. This company never fail's me!! The material is awesome as usual and its exactly what I thought I was getting.

lightinthebox is the best place to shop online. they are reliable no need to be worried of loosing your money ,if you are not setisfy with your porchas. i have been buying from here and am realy realy happy with thier service.
if you need good company here you go try lightinthebox with patience and you will always be happy with them.just you need to be hornest costomer for them and everything will be fine for you and them as well. the good thing is they axcept return and refund you or they can refound you without retuning the product.

Me gusta conprar en lightinthevox por que hay muchas cosas a muy buen precio. Puedo confiar en ellos todo llega en el tiempo mas corto posible y tienen muy buen costumer service.

Great item, service, price! I will shop again!

Very good experience.

i really like this bb cream. it looks natual and its very light on the skin. It doesnt really cover up that well but it feels more like a morsturaiser. overall im very pleased and its a very cute bottle.



Reply Edit

One of my top buys ever, material is soft and sturdy (threading), the red tulle on bottom is soft and flows with the cut of the dress. It fits great and I can’t wait to wear it!

Cheap prices and good quality clothing and handbags though you need to make sure you order the right size as it is Korean size so is very small compared to Australian sizes.

Outstanding delivery in specified timeframe. Quality of merchandise is topnotch. Very pleased with my purchase and the variety on the website.

very good service and easy to work with you

Very nice products , excellent costumer service

estoy muy contenta con este website ellos si cumplen lo que prometen, la mercancía es increíble, es de primera calidad, yo lo recomiendo al 100 por ciento.

I absolutely love Lightinthebox! They are cheap, have great products, easy checkout, and fast shipping.

All the product was very very good keep rock lightinthebox..........

I just luv this website and I shop here all the time. It's the best site ever and I will continue to use this site an I will tell my friends about this site so that they Xn use it too.

Excellent.

non consiglio di prendere pantaloni, le misure sono troppo diverse, più piccoli del dovuto, ma facendo l'abitudine e l'occhio è un ottimo sito. Buoni prezzi, buona qualità. E celeri nella risposta.

The dress fits perfectly and I love it. It was delivered on time.

I learned about Light in the box in 2012 when we were looking for a specific figure skating dress for the National showcase and we were already running out of time. We found the exact one on the website, had a live chat-consultation with a kind customer service agent (no matter the late hour) and ordered it. The dress was delivered just in time for the competition. Since then my teenage daughters joined me in using the site for their small gift purchases and other skating dresses.
We like Light in the box for the variety of products it offers, for the great prices, prompt delivery and the very good customer service. The site expanded a lot and added more technical categories, home decor, etc. Now my husband made his first purchase on your site. You got the whole family!
Isn't it the best compliment for you to have men browsing first Light in the box before they go to Amazon? Or teenagers looking for their prom dress there, too? Yes, we already chose our prom dream dress,it is from Light in the box.
We are happy with our purchases and we are spreading the word.
Thank you.
Vera V.

i liked so much everything what I get,i order more!!!!!

I have bought 3 bridesmaid dresses which are all beautiful and of the highest quality. Veil was as described. Customer service was great. I actually added this item to my original order a few days later with no problems

Customer satisfaction seems to be the companies main priority found all staff helpful and always resolved any queries in a timely manner.

This site has great prices, the clothing was lovely and fit great . I've already made my Christmas order.

I was very pleased with the service and the beautiful pink dress I received for my grand daughter

The dress fit great and was here really fast after ordering it. Was exactly what I expected when it got here and no surprises.

Very good expirience with the store and with very friendly sellers

LightInThe Box is have interest.

I love light in the box , there customer service is 110% excellent

Cheap and cheerful

Great experience, love the dress and fabric!

Smooth transaction, fast shipping.