Overview
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Out of all the legal vendors, I find that LawDepot gives clean to the point and much needed estate documents (some fillers, but the necessary main docs needed for a simple estate). Also the Customer Service is very knowledgeable. The price for the years are great! I am on retirement income and cannot afford attorneys each time I need to update my basic will and other legal docs. Thank you LawDepot, lets see how this relationship works. If good as it seems, I have already referred one person to you.
This site has made it so easy to help my immigrant mother understand and solidify her next stage of her life and beyond as to what legacy she leaves behind. Thank you for facilitating our families Estate.
Hello Virginia,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Fast, easy to use, and reasonably priced. I had all my information added, documents selected, and the plan paid for all in less than 30 minutes.
Hello Carol,
Thank you so much. We’re thrilled to hear the process was quick and easy for you — making things seamless and affordable is exactly what we aim for.
Regards,
Divine
Customer Support
Excellent. Forms are easy to find and complete. It is so important to have legal documents valid when required.
Hello Ray,
Thank you for your kind words! We're thrilled to hear the forms were easy to navigate and helped provide the peace of mind you deserve.
Regards,
Divine
Customer Support
Quick and easy. Law Depot is a user friendly program that allowed me to update my personal documents quickly and efficiently. Now I have some peace of mind.
Hello Charlotte,
Thank you so much for taking the time to share your experience! We're thrilled to hear that updating your personal documents was quick and stress-free, and that it gave you peace of mind—that's exactly what we aim for. We truly appreciate your kind words and your trust in our services.
Regards,
Divine
Customer Support
Law Depot has handled our leases with ease for 20 years. They were recommended to us by our Real Estate Attorney.
Hello Natalie,
Thank you so much for your continued trust over the past 20 years. It’s been a pleasure helping you manage your leases with ease, and we truly appreciate your Real Estate Attorney’s recommendation.
Regards,
Divine
Customer Support
So far, good! I've been surfacing 'Law Depot' for awhile now I like how it's design for beginner.
Hello Kimberly,
Thank you for your heartfelt feedback! We're honoured by your trust and delighted to know our service feels approachable — we genuinely appreciate you choosing us to assist in this important area.
Regards,
Divine
Customer Support
Thank you. I hope I remember my password so I can print it from my desktop. I created the codicil on my Chromebook. The process was easy. Question, Does my current will need to be notarized again? Or does the codicil take care of that? Thank you, Christopher Barson *******714
Hello Gloria,
We appreciate the review. If you have questions, please contact Customer Support. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Easy to use and very helpful for creating legal lawful documents. Speaking of documents, law depot has a massive library of documents to choose from.
They offer fair and competitive prices for the services they offer. They do not try to take advantage of their customers.
Hello Jay,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
My experience was great with lawdepot Thank you for helping me with this living trust and taking your time. I don't know what I would've done without you. Thank you for your service.
Hello Tyler,
Thank you so much for your kind words. It’s truly rewarding to know we could support you with your living trust, and we’re here anytime you need assistance in the future. Your encouragement means a lot to us!
Regards,
Divine
Customer Support
Because this is confusing, I paid for something I didn't need. Like the quick claim deed. The other types of deeds wasn't exposed until I paid 41.00 for something I can't use. But other than that it was good.
Hello Margaret,
We apologize for the confusion. Our website is built as a do-it-yourself platform to give customers the flexibility and control to choose what best suits their needs. We do our best to keep everything clear and transparent—from our Terms of Use to the details provided during the process—so you can feel confident in your decisions. Since everything is user-driven, customers are responsible for the choices and purchases made through their account. If you need clarification regarding your account, please feel free to contact Customer Support.
Regards,
Divine
Customer Support
Easy to navigate and walked me through the whole process. Glad I'll be able to go back and edit out what I do not need in the document.
Hello Dave,
Thank you for your thoughtful feedback. We’re thrilled to hear the process was smooth and that the ability to adjust your document adds value for you.
Regards,
Divine
Customer Support
So far so good. Haven't done a document prior to this. Thanks for the clear directions.
Hello Rob,
Thank you so much for your kind words and feedback! We're thrilled the directions were clear and progress is going smoothly.
Regards,
Divine
Customer Support
WISH I COULD SAVE CONTRACTS AND JUST EDIT WHEN SAME TENANTS BUT FOR NEW YEARLY LEASE FOR DIFFERENT PROPERTIES INSTEAD OF CONSTANTLY HAVING TO START FROM SAME DOCUMENT FOR ALL
Hello James,
Thank you for your feedback! We understand how helpful it would be to easily update lease agreements for the same tenants across different properties or lease terms.
The good news is, you don’t have to start from scratch each time. You can duplicate the original contract and then edit only the details that have changed by revisiting the questionnaire. Most of the original information—like tenant names and general terms—will stay in place, so you’ll only need to update things like the property address, rent amount, or lease dates.
This should help save time and make renewals or similar leases much more efficient.
If you’d like help walking through the steps to duplicate and edit, we’re happy to assist!
Regards,
Divine
Customer Support
Thanks to God and you it was easy for me a not computer person thanks
Hello Ben,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
I found this easy to understand and helpful. Being able to make changes when necessary is a big benefit.
Hello Barbara,
Thank you for sharing your experience! I'm glad to hear you found the process straightforward and that the ability to make changes was a valuable feature for you. Listening to clients like you and providing clarity is what we strive for every day.
Regards,
Divine
Customer Support
I had all I needed in a rental agreement within minutes! Completed and ready for signatures within 10 minutes!
Hello Bob,
Thank you so much for sharing your experience. We’re thrilled to hear that preparing your rental agreement was quick and hassle-free—making things easy is precisely what we aim for.
Regards,
Divine
Customer Support
Easy to navigate website
Options for various types of affidavits and good instructions while filling out
Hello Austin,
We’re thrilled to hear you found our website easy to navigate and appreciated the clear instructions for filling out affidavits. Your satisfaction means a lot to us.
Regards,
Divine
Customer Support
The whole process is simple with explanation that helps client to easily follow the procedure.
Hello Gerald,
Thank you for your thoughtful feedback. We’re delighted to hear that the explanations provided made the process clear and straightforward for you — it's truly rewarding to know our efforts helped ease your experience. We appreciate your trust.
Regards,
Divine
Customer Support
This is a fast and Easy process which makes for a fast and easy experience.
Hello Anthony,
Thank you for your kind words. We're glad to hear the process was simple and efficient for you.
Regards,
Divine
Customer Support
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jacqueline,
Thank you so much for your kind words and thoughtful referral! We're honoured to help support your legal needs in a clear and affordable way.
Regards,
Divine
Customer Support