Your customer service will be remembered as we do more legal affairs in the future and will pay for them! (in 3 reviews)
Janet Metz did an excellent job of providing fast and accurate service. (in 3 reviews)
▼ Sort by: recent
I searched for FREE forms. lawdepot stated that it had free forms and said I could fill out the forms on line and print. Which I did. at the end of the process I was told I had to choose which free/or license before I printed the form. There no place to choose free except a large box the said choose here (or something to that nature) there was no place for free, only 3 different fees. I just wanted my forms so I choose the $19.95 fee.
I got a response from lawdepot.com. They stated that I should call a phone # for help. I called and basically it was a waste of time. The lady assured me that it was my ignorance the I got charged. In other words, you better take the time to read the very fine print and have a lawyer's degree. BEST THING YET. LEAVE THEM ALONE, there are better places out there. Yes, my loss, I read the copy I got, it had errors. SO, I went some where else and got what I needed for FREE
I found out why my bank charged a n extra fee, "overseas purchase" they are not an American Company ...... another good reason to stay away!!!!!
My experience today with the customer care tech was off the charts. She answered all of my questions in detail and didn't have a problem answering multiple senario questions that I had. She was very patient and calm. Her name is Mrs. Madzingo.
Sorry I didn''t know what most meant. PLEASE CANCEL the subscription.
Tried incorporating my business using law depot services. They gave me misleading information over the phone. Then eventually when I mentioned that information over the email they said it is not true, and they denied the fact that they spoke with me via phone.
I accepted their bad customer support and I was trying to continue business with them. The incorporator ended up sending a full refund and closing down my ticket without me asking to. Basically they're telling me "Here's your money back, we don't want to help you"
I called to get help in printing out the basic lease form I had filled out. I was annoyed because my first call to the help line was not answered and I thought I had been "taken." However, my second call went through and forwarded to Kori and she was wonderful. She never showed any impatience with me and was professional in every way. This I appreciated very much. She was just what the doctor ordered!?!
The person helping was very professional and respectful when I couldn't get a free copy of a health directive to print properly. She offered to e-mail me two different alternatives to try. The pdf worked. Your customer service will be remembered as we do more legal affairs in the future and will pay for them!
Dear CEO or Office Executive Manager
Receive my compliments for the great services that your employee (Esther Madzingo-" Esie") has been providing to me today during a phone conversation via the relay Operator.
She does not deserve just a (5), but she deserves a 10/10 100% for today task. Thank you. Give her a raise. Can you do that? It won't hurt you.
5/22/15; 6:31PM ET-USA
5 Questions & Answers
About LawDepot.com (from the business)
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.