Visited Laptopscreen.com to order a replacement screen to fix a friends computer. Ordering was easy and fast. Screen arrived well packaged and on time. For $65 I was able to repair a laptop they were told should just be replaced!

Laptop replacement screen arrived promptly and in good condition. Installed on laptop without a problem. However, when screen came on, there was a stubborn bright blue pixel right in the middle. Very irritating. How can I get rid of this?

anyone please help me i order screen from laptopscreen.com now they dont have any reply i am waiting still nothing after they deducted 104 dollar on my credit card no one now is replying about my order please anyone help me the money is not mine its from my friend he just ask me to buy it for him

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Ellis B. [Laptopscreen Rep] Customer ordered at 6am on Sunday morning. Customer made a mistake in the shipping address and was trying to contact us to make a correction.
Our business hours are 6am to 6pm Monday to Friday, Pacific Standard Time.
The customer's address correction was made first thing in the morning on Monday.

Parcel was shipped to the correct address:
http://wwwapps.ups.com/WebTracking/track?HTMLVersion=5.0&trackNums=1Z49W2Y90495945445&track.x=Track

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

1 week ago

I was able to find the exact screen I needed. Once ordered, it arrive in 4 days although the estimate was 7 days. A friend installed my laptop screen in less than 15 minutes. It works perfectly.

I am very pleased with my laptop screen purchase. It was an exact fit and this screen has a better picture than the screen that came with my laptop. The make of my laptop screen is from LG which I have always had good luck with. The shipping was very fast too. Laptopscreen.com also gives you a 3 year warranty while Dell Computers only gives a 1 year warranty. Best of all, it was $130 less than what Dell Computers wanted for their screens. I also like the video they have to show exactly how to change out the screen of your specific make and model laptop. I am so glad I found Laptopscreen.com.

This is an excellent website for replacement laptop screens. It also provided me with excellent hands on videos on how to change the screen. I received the screen within three days of ordering it.
Peter W., Ontario

Great experience. Product was packaged well and very fast shipping. Will definitely use them again if the need arises. Thanks.

The product we ordered came promptly and in one piece, there was a possibility it could get broken in transit. I would shop this website again.

I found this site on a google search and i was surprised (pleasantly) how easily you can purchase a laptop screen. Then I found on youtube how you can substitute by your self your broken laptop screen and everything was very easy. As it arrived (less than 1 week from Canada to Italy), I could mount the new screen immediately so in about 1 hour my laptop was just as new. In conclusion I am very satisfied by the way every thing worked out. Greetings!

It got home in a good time and the screen fit very well in the laptop. I am thinking about buying another screen.

Great experience - finding the right screen was very easy with the search feature, was able to purchase with PayPal, and even better my shipping was upgraded to 2-day (not sure if it was intentional or an oversight, but much appreciated nonetheless). Screen arrived promptly with no signs of damage, and worked perfectly with my laptop. I highly recommend this site. Thanks for great product and service!

Great Experience. Ordered on a Friday, received the screen on the next Monday. Which is impressive as it was the week before Christmas. Prices were reasonable, the monitor worked perfectly and order was processed quickly. They will see my business again

Got my new screen after cracking my old one... I like it better than the original - because I went matte!

I purchased a new laptop screen. Ordering was very easy. It arrived sooner than expected and once installed works beautifully!! Very happy with the company and willuse them again if needed in the future.

Easy, efficient, exceeded my expectations. my Gateway laptop monitor met its demise against a coffee table, but for about $80 Laptopscreen.com saved me buying a new computer. Installation was childishly easy.

dell 1567 laotop screen had lines on it, found this website, great service order was easy to do, easy to find replacement lcd, delivered quickly, well packaged in a static bag, 4 screws removed bezel, 4 screws removed lcd, clicked ribbon into place i now have a new line free screen. extended the life of my laptop for $60.

My screen arrived damaged and had a big black dot, which is appearently not covered by warranty's fine prints. Scott from Laptopscreens.com was not helpful at all, very blunt and cold in his replies to my inquires. He couldn't care less about his customers. At the very minimum, Scott could have at least expressed some sympathy, or perhaps offer me to buy another screen at a discount. Instead, they were delighted to point fingers and blame me for the damaged screen. Very little committment to customer satisfication.

In the end, I bought another screen at full price just to complete this project and move on. I should of just bought a new tablet in the first place... It was a very frustrating experience communicating with them.

As you see from the replies to these comments, Laptopscreens.com also does not respond well to feedback and always blames the customer for everything. They often try to portray the customer's experience as "unbelievable".

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Ellis B. [Laptopscreen Rep] LaptopScreen.com does not use fine print.
Our warranty covers against all manufacturer's defects for duration of 3 years.
Shipping damage is also covered, however physical damage after some use is not.
Customer repurchased another item at a discount, which is automatically applied to all subsequent purchases on our site.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

12/12/13

I am so glad I found this site! I had been told that it would cost me another laptop just to replace the screen. Luckily, I was able to purchase a screen here for a little of nothing and it arrived in about a week. I will be recommending this site to others.

We needed to replace our laptop screen and found a replacement on laptopscreen.com. The price was the most reasonable we could find and the installation videos were excellent. The shipment arrived quickly and was followed up by several emails to ensure our satisfaction. Great to know there is a reasonable option rather than a total system replacement.

I ordered a screen for my Acer Aspire laptop after the factory screen was cracked during an international flight. Laptopscreen.com made it easy to find the screens that would fit my laptop and even gave me a choice of replacing the glossy original screen with a matte finish which I really like. The replacement came quickly and was manufactured by LG Electronics - a good brand.

Ordered on a Friday...had them on my desk Monday morning! Very well packaged and awesome price! Extremely happy!

The screen shipped quickly (2 days to the GTA). With the help of an online video provided by a laptopscreen.com customer, I was able to successfully replace my MacBook Pro 17" matte screen in approx. 1.5 hours. I love the new screen, as my old one had defects that were getting worse (darkened corners and bottom edge).

Stumbled across this site when my son broke his screen on two month old laptop purchased for college. we did not relish the thought of purchasing a new laptop and reloading all of the software (and music!). The ordering process was overly simple, the product was received very quickly, AND with the you-tube links on how to change out the screen, I had it done in no time. The whole thing went so well that I ordered another screen for another laptop that otherwise has lots of usefulness left.

It was easier than I thought!.
I saved over 300 dollars on a service that I could do.!

Excellent.

I saved 120 bucks and spent about 10 minutes replacing my daughters laptop screen. Videos were extremely helpful, the shipping was fast, and the communication was excellent.

I ordered a screen in Feb/13........wrong one! Sent it back for them to order the proper one, gave them all the details, even sent the old screen to them so they could look at it closer to make sure, still no screen and emailed a number of times to get in contact with them and have not yet received a reply!!!! If this is how they do business, cheap or not, at least let me know they can't get a new one or let me know the status!!!!!

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Ellis B. [Laptopscreen Rep] The above experience about contacting our support is completely unbelievable.
LaptopScreen.com support requests are replied to with-in 20 minutes during business hours and
after-hours support ensures that all requests are addressed in a timely fashion.
Our on-line chat at the toll-free line are available 12 hours a day, from 9 am to 9pm Central Time
E-mail is NOT a contact method, e-mailing 'do_not_reply@laptopscreen.com' will not get a reply.

Support dept. www.LaptopScreen.com/support/
On-Line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

9/23/13

I was fixing my laptop from a recent drop and ordered a new screen from laptopscreens.com. I don't know if my experience is the usual experience, but the screen I received is not anywhere near as good as the original. For some reason, with solid blues, the screen flickers, but is pretty good for everything else. The contrast is also not as good. The screen suffices, though. If you don't care about getting an OUTSTANDING screen back, then I'd go with them.

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Ellis B. [Laptopscreen Rep] LaptopScreen.com guarantees a working replacement or your money back.
The effects described are typically the result of a loose video cable connection, or a break in the video cable.
It is best to replug the video cable at the LCD and at the motherboard.
In the unlikely event of the issue persisting, contact support for immediate assistance.

Support dept. www.LaptopScreen.com/support/
On-Line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

9/23/13

The quickest $100.00 I have ever wasted!!! I guess these people decided my money doesn't warrant a great product or good customer service. No reply to service tickets. Poor phone skills. Cheap LCD quality. I'll take my chances with eBay from this point forward. Good luck to all of you who continue to deal with this company.

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Ellis B. [Laptopscreen Rep] No record of "Wendle F." is present in our system, this person may be mistaking the store, or is a malicious reviewer.
Please PM me the e-mail or order number and this "situation" will get personally addressed.

LaptopScreen.com guarantees a working replacement or your money back. Wasting a $100 with us is an impossibility.
Our support tickets are replied to with-in 20 minutes or less.
Our LCD quality is beyond or on-par with that of everybody else in the world, as we stock
only the most reputable manufacturer brands such as Samsung, LG, Sharp, etc.

9/18/13

These guys helped me choose the right replacement screen for my laptop, which I could not have done without there expert help. The screen was priced right, a bargain compared to other sites I looked into, they got it to me fast, and works great. If that doesn't tell you enough about how good they are, I don't know what else I can say.

I ordered my replacement screen for my HP DV2550SE. Everything was as described. Woprked out perfect. Price was affordable. Thx!

It gives you the option to fill in credit card details, but you can't use them for payment ......... what do they do with this info ........ :S
It gives info about cheap int. shipping info; Priority 5-14 days: Canada Post Tracked Packet International - $26.20
But when you check out it is not there, just US$50,- and up options.
So a little dodgy website I would say

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Ellis B. [Laptopscreen Rep] Albert, credit cards are accepted from certain (low-fraud) countries only. Entering credit card details in your profile is optional and is only useful for repeat buyers. We protect credit card holders information religiously - on-line fraud is the enemy.
International shipping is dependent on distance the parcel is going - we are on the west coast of North America.
Please do your research into our reviews, tutorials, community involvement before calling us dodgy.

9/3/13

I am still waiting for my order. Tracking number shows it was delivered but I never got it. I'm still waiting to find out what they are going to do about it. Right now I am not very happy. Just send me my screen please. It was suppose to be insured so I'm not sure why I haven't been sent another.

The screen arrived just 3 days after I ordered it. The videos posted on Youtube were excellent. I have absolutely no IT experience and managed to repair my own laptop in less than an hour. Saved me over $200 and I am a happy customer!

Conveniently priced with all the information I needed to replace my laptop screen on my own. The product was exactly what I needed, carefully shipped, and on time. Can't really ask for more than that.

easy, cheap and quality, I love this place I can always find the screen that I need at a good price, plus my clients are always happy with the quality and fast service that they offer us

I ordered a laptop screen for my Toshiba computer. It arrived in just two days. The screen was perfect and I installed it per the instructions shown on their website which were very good.

I saved over $200.00 repairing the screen myself!

The screen search identified the correct screen for my asus 53 mod laptop. Although there wasn't an exact matching video for the screen replacement it gave me the confidence to complete the replacement. Although I found cheaper prices on ebay the 3 year warranty and support videos and screen identification made this an easy purchase decision for me. I will use them again and feel comfortable recommending their services.

Website was explicit and easy to navigate. I was not really sure I could replace it myself, so I took it to my "go to" computer place. The screen was packed with much care and arrived promptly.

Great website and shipping. So glad I found this site to replace my son's broken laptop screen.

Easy to replace.

Being a novice computer guy, this website is terrific. Found what I needed coupled with a video for my computer model made my screen repair easy.

"Laptopscreen.com was recommended to me when I needed a screen fast. I found out they were local (within 55 miles to my house), so I thought I had found the perfect solution to my problem. Boy was I wrong! I made the order on May 27th early enough in the day to expect it to arrive the next day or maybe even the day after. When it didn't show up on either day I gave them a call. The kid on the phone kept talking over me while I was explaining (which was pissing me off even more) and after looking at it tells me that it will take at least 5 working days to get to me, cause that was just how it was. I am hoping it does finally show up. Due to poor customer service and horrible shipping practices I would never recommend this place to anyone."

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Ellis B. [Laptopscreen Rep] Just for the record, we don't actually employ kids.
USPS lost a truck worth of packages this week (thanks),
First time they did it (and probably the last)
More bad reviews will come to us because of that incident,
please kindly direct them against USPS.com

5/31/13

The best online purchase in long time. It was the right product, at the right price, fast delivery, works properly, and was 10 min install. Would recommend the company to anyone.

I have been very satisfied with the screen. The delivery date was earlier than expected. The price is reasonable and can't say enough about the delivery. The tutorial video was great and made this project flow smoothly...I highly recommend them.

Quickly found my replacement laptop screen on their website and I watched a short video on how to replace it. Looked easy enough so I ordered the screen. It arrived a day earlier than I expected it and I installed it within 20 minutes.

Better price than competitors, and super fast shipping... BUT the screen already has dead lines flickering occasionally :- / It's only been 1 month.

Votes (1)  •  Respond as company  •  Link to this review

Ellis B. [Laptopscreen Rep] Hi there!
That is usually a sign of the video connector not being in all the way.
But if the screen is indeed at fault, please remember that you have another 35 months to return for exchange, under our 3 year warranty.
Visit LaptopScreen.com/support/ to get started.

5/16/13

I had to replace my laptop screen and didn't want to pay a lot to get it done. I am not a technology person, and had never done this before. Ordering at laptopscreen.com was easy and it came much quicker than I thought it would. I would absolutely recommend this site to anyone.

Great screens and even better service (screens always seem to surprise me by arriving earlier than expected). So far I've replaced screens for three different makes and model laptops without any problems. Best internet business I've dealt with so far.

There are pros and cons to this company. The pros are definitely the videos. My screen, successfully installed, has no hot spots or missing pixels. I did business with this site because of the videos, and they did help. I was fortunate to have a working computer beside my broken one, but if you can arrange to have that, you will definitely be able to save money. However, my experience was not perfect. When your screen arrives, it has a wire coming from that screen, which I should mention was ordered specifically based on my computer's brand and model number. This wire plugs in to your computer. After I had attached my computer to the frame, the wire was not long enough to reach to the little plug on my computer. When I contacted the company, they did indeed offer a replacement - after all the work was done except for the plug. You pack it up and send it back. Or, you could solder a wire extension onto the wire that was too short - AND THERE WAS A VIDEO ON HOW TO DO THAT!!! Apparently it happens all the time! I suspect this company carries only a few different screens, and if it doesn't fit your particular model number, you have to solder. It was only short by a half inch, but that was as good as a mile. So, if you are good with soldering, this company is great; if not, it might be a hassle. Once the screen was installed, the dim and brighten controls no longer worked. The company blamed that on an old driver, but it was not out of date. That supports my theory that the screen was not my specific one. The company did offer to send me a replacement wire (I cut the one off my old screen), and I said yes, to see what they would send. They actually sent an empty envelope! But, it was at least express mail. Weird.

Still don't know if the item will solve my problem but 100€ against the 680€ declared by the official service centre will absolutely worth to try. Also I order it on April 26 and it arrived on May 2. I couldn't expect more! Thank you very much!