Kizoa Reviews
yanai.guedj@pixvisio.com
3-5 rue Marcel Pagnol, ZI le Clos Auchin, 91800, Boussy-Saint-Antoine, FR
31 Reviews for Kizoa.com
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you people who have negative experiences are probably drunk. i purchased it on line for 49 American dollars, added 4 of my songs to a slide show along with 85 pictures, emailed it &burned it on to a DVD. It is phenominal!! Unfortunately, it was a memorial for a child. Can't wait to start a new one, this time I won't feel guilty for having so much fun!!! Read the help answers. They are very easy to understand.
I need a play by play or instructions how to use this, I try to put it on facebook and it will not work for me.
I liked the features of this site and signed up for a free account. I put 1.5 hours in creating a slideshow and when done they said I have used some premium features, hence I have to upgrade my membership to a premium one. I was really frustrated at that time as I was planning to surprise someone with that video. It was like a sheer wastage of time and it actually spoiled my plan. My point is they should have mentioned the premium features so that the user thinks twice before using them. But from the very first you are alluring people to create videos/slideshows for free and suddenly after wasting their time, you come and tell that they need to upgrade their account. This is cheating! And you cannot run a cheating business for long. I will not use this site and will ask everyone to think before using kizoa. It's hopeless.
Horrible website and system.. Terrible customer service and not worth a dime to purchase the software. DONT WASTE YOUR TIME or MONEY!!! I have used many other FREE slideshow makers that have way more features/functions... BLAPPPPP!!!!
I've been struggling with Kizoa for 2 months and can't burn a dvd...I write them and they suggest this and that but I think it doesn't work because it's a french program that does not work in the USA....want a refund!!!! And they should be reported to the BBB.
I use this site alot to make organize my pics into slideshows and I think that even though you don't get everything with the free version, you do still get tons of options. Everytime I have sent them an email wth a question they always help me out. Overall i think they're pretty good and i'll keep using it!
Definitely not recommended. I wrote my comments in response to someone else's post but also wanted to make sure to help bring their rating down. I was unable to use the slideshow I created after spending hours on it. It tools them 3 days to get back to me and by then it was too late. Of course they also refused to refund my money. Stay away!
I am trying to get the collage I created to download so I can print it....I can't! Wish I had found this website before I paid my $$$.
Don't bother... Aweful customer service, their website features are not worth the money. I am blown away at how unprofessional they were in telling me why I couldn't get a refund. Stay away...
I read the website description and gave the trail version a try. It worked pretty well and I went ahead and bought the full version. As I was getting into production I began to find flaws.
* You cannot control the speed of text scrolls
* You cannot insert video
* You cannot set slide times for indivdual slides
I contacted KIZOA and requested a refund. As a wedding photography I need video input. They said "No refund". If your just loading up your family photos it's fine...if your trying to do semi-pro or professional productions, stay away!
SCAMMERS! FRAUD!!!!
when i was done with the setting up my free version, it uploads the photos and deletes them from your hard drive. Then you find out that to save it you need to pay for membership. I didnt want to do that, emailed the Kizoa people, they told me to download my images back I had to have a premium account. WTF!!!!!!!!
Here is a copy of the email conversation with these people.
__________________________
Good Day.
I uploaded photos online to create a slideshow but I noticed that now they are missing from my original folder on my computer. How can I retrieve them back?
Thanks,
_______________________________
Hello,
Thank you for your email.
You can always save your photos back onto your computer by going to the MY IMAGES tab and selecting a photo and then clicking on the DOWNLOAD button to save to your computer.
Please do not hesitate to contact us if you have any further questions.
Best regards,
The Kizoa Team
______________________________________
I tired that but it tells me I have to upgrade my account just to download them back.
Thanks,
_____________________________________
Hello,
Thank you for your email.
You should be able to save your photos to your computer so long as you have not selected the LARGE format. You can select either the standard or miniature format to save to your computer.
Please do not hesitate to contact us if you have any further questions.
Best regards,
The Kizoa Team
Fraud, fraud fraud...that's what this company is all about. Even when pay them in full they still #$% you.
I used them for the first time last fall and everything went well. Just created a new slideshow and it won't let me do anything because it says I have premium content -- I checked each slide and they all say "free" and kazoa won't email me back what's premium in the slideshow so I can take it out. Yes, a scam!
I have never lost any of the hundreds of photographs that I have uploaded into their free slideshows.
I never had any issues at all with this site. Never lost one single image. I only upgraded to premium because I wanted to be able to burn DVD's, but prior toat, I used the free version for years without issues.
Okay, that should say "but prior to that"! :)
I have used Kizoa now for 2 weeks.
It is a very simple, straight forward site and application to use.
I had problems signing up with the promotion code applicable for the 2 year membership. I contacted the kizoa support and received feedback with another promotion code within less then 24 hours.
I had no problem signing up or paying. Mind you though I used paypal.
I love the fact I can store all my photos.
I had some issues with uploading music. However, this was more a problem on my side, which I was able to correct.
I had contacted kizoa support numerous times with questions. They always got back to me within 24 hours, which is really great!!
Love the Application. I would recommend it to anyone starting out with photography. It certainly is worth every penny.
I have gotten many many compliments regarding the slideshows I have created so far.
We love Kizoa.
Bettina
Bettina, you probably work for Kizoa!! and you are going to burn in hell for being a liar!!
I found our Kizoa experience to be fantastic. I understood up front that in order to burn my slideshow to a DVD that I would have to pay for the Premium subscription and I found a Promotional code that was 50% off for a 2 year subscription. We used the site to create a 20 minute slide show for the end of our son's school year that was shown at the end of the year party. Everyone loved the video and each child got to take a DVD home. The site made it easy to upload photos and music. We took full advantage of the wide range of transitions and graphics included with the premium subscription. I would recommend this site to anyone.
Hi, Can you share the promo code? Thanks!
The coupon code is "ILIKE"
http://www.retailmenot.com/view/kizoa.com
I do believe that some of you people are overreacting. The program may either have some flaws like any other software. Price and service is competitive, membership is convenient. I have used KIZOA for almost 1 year now. Only complaint i have is related to error messages when using FACEBOOK. Other than that SLIDESHOWS setup with this application are great and run smoothly.
You can review some of my slideshows here:
http://thex2010.blogspot.com/2011/12/turn-volume-up-and-hover-your-mouse.html
or
http://latinimage.blogspot.com/2011/12/my-portfolio.html
Cordially,
AL
LATIN IMAGE Photography
Buyer Beware, the company is operating out of a barn somewhere in France, laughing all the way to the bank. They are deceptive in their charging for their membership, not disclosing that they are a foreign company, and their pricing is in Euros. The fraud dept of my bank questioned the charge that was suppose to be 39.90 and ended up 57.20, the 39.90 was euros. They do not respond to their emails, never provided any receipt for their membership. I don't care where they are hiding I want my 57,.27 back, my bank slipped and paid the creeps. I am shocked at how much money this creeps are collecting!!!! There options of a free slideshow is a lie, there is no choice than what they attempt to collect and it appears that it is different for every buyer. They have scammed the wrong blogger, I will not stop until I get my money back!!
Hello, I have to report that when my bank contacted me from their fraud department and told me that I had a international charge, I acted too quickly. I would have felt better if the Kozia site would have had a contact # to call, and honestly I have made a mistake. Kozia did contact me via email, and has fixed my problem. They are a up front and concerned Company, that had bugs in their system that they were not aware of at the time of my order. I am very sorry that I have become so paranoid in today's business world that I have such a lack of patience and trust. I was so concerned because the currency difference could have cost so much money in over draw fees if the bank had not caught this charge. I have said and always will say that the slideshow product was very user friendly and very good. I tried it once, the company is aware that the free trial option and the 2 pricing levels were not working correctly. Please accept my heartfelt apolology.
No one blames you for being overprotective! It's a good thing!
Thanks for the information. I'll check with my bank too. I fell for the "Free" site and ended up paying for a full 2 year subscription. I made several videos with family pictures and after three months they dissappeared from my account. I e-maled them several times and the asked me to do a couple of things that didn't work to retrieve my videos. After a few weeks of thses backa nd forth nonsense I asked for my money back and they refused to return my money. They are nothing but a FRAUD!!!
No apologies here. They have not fix my problem. I lost my videos and they have done NOTHING to work with me. I do not trust this site whatsoever! I will not make anymore videos because they are not reliable and I will NEVER recommended to anyone!
I had actually emailed these people with a question about how much this costs and they said that you can change the currency to whatever you want. I guess you forgot to look at that when you payed.
the price of other editing software that is the same as theirs is much more expensive and you get that for 2 years. dry your eyes mate get the best out of it at £1.50 a month come on.
When I made my slideshow (after purchasing the 2 year agreement) I wanted to add more than one song...I asked how to add it so it would start where I wanted in the slideshow- and when they e-mailed me back they said that I shouldn't be too particular and there isn't really a way to do it unless you listen to the slideshow from the beginning- and figure out where the second song started...not great customer service- when I burned it to DVD it skips and takes forever to load- I would love my money back!!!!!
what did customer service say about it? 2 year agreement, oh no...so you can't cancel it?
I had the exact same issue, but with no indication of what the issue was that required the 2 year agreement. This was discovered free creating the entire slide slow and trying to save it in order to play it at the eent that was minutes away the slide slide wouldn't play and I had no time to try and figure out what the issue was. I ended up having to just play a slideshow from a compur directory at my husband's birthday sorry that night. I contacted customer service indicating that I wanted a refund since I s unable to play my slideshow and they responded telling me that the problem was that I had used more than one song and I couldn't get a refund. What apiece of crap,it should not have let me include multiple songs if what I had purhased didn't support it. I saw no indication when our chasing that I wouldn't be able to use multiple songs or I would not have purhased. I wish ihad taken the time to search for these reviews before purchasin in the first place. Now I'm concerned about the euro comment. Sounds like I need to put a block on this charge on my credit card!
I can't get over losing my videos and getting trapped into buying a full 2 year membership only to have my videos deleted by them and refusing to give me my money back.
I agree with all the above reports of this website. I am so mad at myself for not doing enough research on this site before I started fiddling around with a slideshow creation. They do get you with paying to download or burning a dvd for additional money. I refuse to pay 50.00 for one slideshow. I spent 2 days creating a special military tribute to our troops and it turned out fantastic. But then I starting encountering problems with uploading more pictures and the response I rcvd from someone in from Kizoa was not helpful and I still cannot upload pics.
probably good you found out about this before you spent even more money....50 bucks for a slideshow, that is pricey in these times
Nothing but misleading consumer fraud!
The site is attractive and works pretty well. To be able to add all the effects and transitions you do have to pay for the two year deal, so it really depends on how much your going to use it in that time. I've used it a couple of times, and it's done good, but just had problems with one I just put together for someone. Had problems with uploading some of my own music, and a couple of hiccups in the music transitions, but over all I would recommend the program. There is no immediate response from customer support, they got back to me once, still waiting on a fix to problem.
Strongly disagree
Sorry, didn't read the whole comment. I too have lots of problems with this so called "company" they lost my videos, didn't fix the problem and refused to refund my money...can't get over it..
I started playing on Kizoa but realized quickly that all was not free. They should make it more know what is free and what is not. A good website can quickly become deceptive to many. Companies should realize that this is not good policy and they are doing more harme then good. My experience has been good up to now. I just am having a problem uploading my own music. Don't know if it is something at my end or theirs. I have e-mailed them recently so haven't heard anything yet.
Anna S.
They won't fix your problem..I heard they are not in the us. I'm still waiting for someone to fix mine..it's been about 9 months...Good luck..we need to look up reviews before we buy anything this days...too many scam artists around.
They are in France. It's in their registration and TOU.
I came across this website and think it is an awesome slideshow maker, but I am battling for 4 days now to buy the two year premium version. i am from SA and simply can't make the payment on line. I sent numerous e-mails to Kazoa but no one can tell me what my promotional code is so i could go ahead and have fun with the program. So I am very dissapointed with this, but sure I could stumble another site that is more helpfull to me. To the ones that could buy and enjoy the program i envy you.
Do not get a two year program, all together do not waste your money, this program has alot of faults including the fact that if you don't like the program they will not give you your money back, also it has nothing that you can not do with windows life movie maker or windows or windows movie maker 2.6 and this programs are better and free, the mayor fault of this program is that you sent the slide show to people via email and they can not copy the code to put the slide on their blogs!! because the program don't allow it!! do not waste your money!!
The Kizoa website states that slideshows can be downloaded as a video to post on YouTube if you purchase the 2-year membership for $49.99. However, their website does not inform you that the only video format they offer is AVI (which creates huge file sizes). The download time is extremely long. When I tried posting the AVI video to YouTube, it didn't upload (also it was about 65 MB). When I emailed Kizoa about this, they did not respond.
Later, I discovered that I could create a slideshow video using Windows Movie Maker, which comes free with Windows XP. Windows Movie Maker doesn't have animated effects like snowfall, etc, but it does have video effects, video transitions, titles and credits (text), and you can import pictures, other videos to combine, audio and music. When you save the file, it allows you to save as a Movie File, which will save as WMV (much smaller file size).
The WMV file easily uploads to YouTube. Windows Movie Maker is not difficult to use, and it's free. If the text doesn't fit on the picture, you can create a PowerPoint slide with the picture as a background, add text, save as JPEG, and import it to Windows Movie Maker.
I do regret paying $49.99 for the 2-year Kizoa membership, especially since they did not respond to my email, which is poor customer service (also, their advertisement about video downloading is misleading). Their website does not have a phone number or address (they are located in France). Later, I discovered that I could use RealPlayer (free) to convert the AVI file to WMV, which reduced the file size and I was then able to upload it to YouTube.
UPDATE:
I misread YouTube: I believe I had seen "2MB" max video size, but when I looked again, it said "2GB". Also, Kizoa does offer to save the video as MPEG as well. I do like the slideshow creation features of Kizoa. I will still be using it to create animated effects, photo enhancements, and sound effects. I will be using it in conjunction with other programs, such as Paint.NET (free) and Windows Movie Maker (free). Kizoa later did respond to me via YouTube (they replied to a comment I made on their channel).
Did they get back to you after you posted this review?
I found this site online when looking for a way to create a Memorial Dvd for my Dad. The programs I have would only copy to cd. Can someone give me some info about this site? Is Kizoa actually free to use, are there any hidden costs? I'm not sure whether to trust the site wthout further info.
Hi I just purchased this program..... pretty inpressed until my own music didnt go on my slideshow I followed there directions but it still doesn't work!!! Does anyone have any ideals please tell!
Thank you!
Does anyone know where to get the effects they use? I have a good program to make slideshows but would like their special effects!
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