I reached out to JibJab's customer service team to cancel an account and process a refund. (in 42 reviews)
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Took me almost an hour to figure out, through their disorganized instructions and clicking links to get my credit card to work in getting started with my new account. Finally it worked, but was a loooong hassle to GET STARTED. After that it worked fine, but 1 hour???
love jib jab. my only complaint (if I'm being pedantic) is that I really would like to have a larger choice of dance videos that I can put friends' faces on. I used just about all the good ones at least once last year, so need some new choices to avoid sending the same card(s) again this year :)
The last card I made was copied to my husband and he never got it. It's too late now, but I showed him the email address I had put for him, and it was correct. I also never heard from the recipient of the one I sent in March. I I think she would have thanked me or mentioned it if she had received it.
Chose my photo, set it up, and nothing.
I was experimenting with a video and it said it was $1.56. It asked if I wanted to pay through Anazon. I said yes and it charged me $18.00.
Sent a singing dancing ecard to my stepdad for his birthday. Everyone thought it was hilarious, and even his workplace have used it on their LinkedIn page. Will be making the most of my subscription and everyone I know will be getting a JibJab ecard on their birthday!
I enjoyed playing. I only made one so far!
I truly got a huge laugh (along with the recipient & my children).
The only downfall is that you have to pay $18 upfront for the services. I would be a lot happier if you were able to charge a small amount for a card, but besides that it was great.
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