• JD.com

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Overview

JD.com has a rating of 2.3 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. JD.com ranks 525th among Discount Shopping sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
See all photos
How would you rate JD.com?
Top Positive Review

“Guarantee original brand”

Zulfikar P.
3/2/21

This site sells original brand item that they will guarantee the originality of the item, if you found your item not original then you can refund

Top Critical Review

“Never received”

Robin W.
5/18/20

I don't even want to give one star! I ordered from them April 10th and my Item has been delayed in LA for over 3 weeks now. I have contacted the seller multiple times with no response. Cant cancel the order, I sent a message saying i feel like this is a scam but i would like a refund. Worth a try. I DO NOT RECOMMEND buying anything from here unless you like to waste money.

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user robinw292
1 review
1 helpful vote
May 18th, 2020

I don't even want to give one star! I ordered from them April 10th and my Item has been delayed in LA for over 3 weeks now. I have contacted the seller multiple times with no response. Cant cancel the order, I sent a message saying i feel like this is a scam but i would like a refund. Worth a try. I DO NOT RECOMMEND buying anything from here unless you like to waste money.

Thumbnail of user robertam319
1 review
0 helpful votes
September 22nd, 2022

I ordered a brush, package got delayed, well received the package, no brush. They're telling I took to long to report it. So I'm $#*! outta luck

Tip for consumers:
I've read other reviews, if I had read them ahead of the order. I would never have ordered from this company, bad bad customer relations

Products used:
Never received product

Service
Value
Shipping
Returns
Quality
Thumbnail of user zulfikarp
4 reviews
1 helpful vote
March 2nd, 2021

This site sells original brand item that they will guarantee the originality of the item, if you found your item not original then you can refund

Tip for consumers:
Dont worry this site is legit

Products used:
Shirt, dress, shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user vladimirk54
2 reviews
0 helpful votes
October 1st, 2019

хороший товар! быстрая отправка! быстрая доставка! товар хорошо упакован! рекомендую к покупке! хорошая цена!

Thumbnail of user sarbanic
1 review
4 helpful votes
May 1st, 2017

Beware of fraud company like Mahaveer packers and movers Of Nagpur. Horrible experience with them. They not only cheated us but also damaged our lot of things during transportation from Nagpur to Kolkata.

Thumbnail of user lanh9
1 review
8 helpful votes
February 27th, 2014

A friend of mine who lives in China helps me buy things on JD.com. They have a huge selection of products that you can't find in the US and the prices can be good too. The downside is most of the site is not in English so you need to learn Chinese or have someone help you like I did. But I would use some caution since you are buying overseas.

Thumbnail of user moksimam
2 reviews
6 helpful votes
October 12th, 2015

I advice to avoid him. He sells items that he doesn’t have. Bad Communication.

Thumbnail of user harrys46
1 review
5 helpful votes
August 29th, 2014

I received a check for over $2200 for surveys. Is this company ligitimate?

Thumbnail of user veenitkumarr
3 reviews
19 helpful votes
June 26th, 2020

Lot of influence by theirs paid members to us so i not a recommendation to anyone else.
That is just Example of membership channel who only help those business who give them money for it so not a worthy at all for customers

Thumbnail of user smittyt
3 reviews
5 helpful votes
July 7th, 2016

Few goods and they are not novelties. Some of the goods inadequately inflated prices. 2 weeks the store has decided to issue a refund for the undelivered goods. Although I sent them a video unboxing.

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About the business

This is the official Twitter account of https://t.co/ZdJLUy076I (Nasdaq: JD), China's largest retailer and a Fortune Global 500 Company. Tencent & Wal-Mart are partners.

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