JBikes.net

Received my bike and accessories in good condition and faster than I've expected. Easy to put together and the bike is a very comfortable ride! I'm ready for this Labor Day weekend. I highly recommend J Bikes!

I was shopping for 4 cruiser bikes and came across J Bikes. They answered all of my questions prior to I placed the order for store pickup. I had them assemble the bikes and put on some accessories. They were very knowledgeable and professional staffs as they claimed they are. Unlike other reviewer had a whole different story to tell, my overall purchase with them was an excellent experience. Visit their stores and see for yourself. I would recommend them!

I bought my first beach cruiser and had it assembled at the LA Puente store. The bike looked great and couldn; t believe I got the bike I wanted flr such a great price. The customer service was excellent too. The chin guard didn't fit and he owner. Johnny did a lot of work and kept in touch with me until we got the right part. I would recommend JBikes to anyone. Great prices and great service. I know I will be going back there for all my bicycle needs,
Thanks again Johnny!
Richard S from Fullerton

I ordered a bike online from this company, could never get a hold of anyone on the phone as their lines do not work, they did not include my apartment number in the shipment and tried to charge me extra money for them to change the address as they put stipulations on the delivery that only they could call. I fortunately got fed ex to deliver by explaining what the company was doing. They also warned me that if I didnt pay the extra money they would charge my car for return shipping. Worst internet purchase I ever made, I will always read reviews in the future as this company has many bad ones. Thank god for FedEx or I would of never received my bike.

I looked for a bike for my daughter at 7 different stores and could not find what I was looking for. Pink 24 inch 7 speed bike sounds easy but I counldn`t find one around me at all. I went on line and when I went to Jbikes there it was within minuets I found the absolute perfect bike. I ordered it on Sunday and it was on the way here Monday.It arrived in perfect shape and the quality of the bike was way better than what I was looking at for close to the same price. I live in SC so I could never go to the store but I will be doing business with them in the future for sure.

I ordered a bike yesterday from Jbikes but had questions about my purchase I was never able to get In contact with the seller the phones didn't work and I emailed and didn't get a reply. I had to get paypal involved and the seller canceled my order right away and refunded me. I know they felt that this was good customer service but I would have much rather received a call or email from the selling to address my questions. Very disappointed to NOT be receiving my bike, Signed bikeless

When assembling the bike the wrong chain cover was in the box and no screw. Customer service on the phone and in the store were awful. I had to drive 40 minutes ways to excahnge the chain cover im here and the have the wrong piece again. And the lady at the store was giving me a bad attitude. I wouldent give it any stars but for the review it needs at least one. First and last time ever shopping at this place. Im going to see if i can get my money back some how?

Ordered 2 cruisers from this site and had them for will call. Once got to jbikes shop, they already had them assembled and ready. Staffs there are friendly. Helped me carefully loaded the bikes onto my truck. Sales was smooth, clean, and quick. At first, i had hold back buying from this place since for quite some bad reviews. But since they had been here for the past few years, they probably know what they are doing... And as a result, I got 2 cruisers for my 2 daughters at a good price and friendly service.

This is the second time we bought from jbikes. They had expanded to a larger showroom in the same business center. One good thing about these "mom & pop" stores is that the staffs are friendly and with a remarkable memory. Stacey, was the girl who helped us couple years ago, still remembers us and even remember what we bought from last time. Unlike the big chain store, you pick, you pay, and off you go. Stacey was very thoughtful and suggested what should we buy for our 10 year old daughter from our budget. At the end our daughter was happy with her new bike, and we were happy for what we paid for.

JBikes is a good company to do business with, john is a real person to talk to about any problem, he will follow up. I have purchased two bikes from them and plan to purchase another very soon.

J Bikes was very friendly and good customer service. Bought this for a 7 year old boy. It came all the way to Tennessee and was in perfect shape. It was well packaged. Assembly was easy and the fit and finish is excellent. The paint job is awesome. It is a cool looking bike, much like the Schwinn Stingrays of the 60's but better quality. The springer front is the best feature. And you cannot beat the price. I just wish they made an adult size.

I ordered some accessories for my bike online.
They sent me a fedex tracker #. Said things were shipped. Waited... and waited. Checked my fedex tracker... still hadn't been shipped, even though they said they shipped it. Then they told me one of my items was not in stock and to chose another.
So I did. I got suspicious when my stuff didn't arrive soon after sent. I started to read reviews. Should have done that in the first place. Luckily I paid with paypal. I filled out a grievance and the money was returned immediately.

Well the story is that I've been wanting to buy a bike for myself a while ago and I've been searching and doing my homework, making sure that that my hard earn dollar is well spent. So after a week of searching and reviewing, I've stumbled to this site call jbikes The reason that I've decided to purchase from them is that they answered my emails and even had a live operator to answer my calls. You see I don't like purchasing items online w/o being about to speak to a live operator. So that's my experience w/ Jbikes.net

This was the worst online shopping experience I have ever had. I received the wrong item and found it almost impossible to reach someone on the phone. Their voicemailbox was always full, and my requests to speak with a manager were ignored. After a couple of attempts, my emails were also ignored.

I sent back the wrong bike that they shipped to me, but was told that the bike I had actually ordered was no longer in stock -- even though I repeatedly sent emails requesting that the correct bike be sent to me or even held until they received the first bike.

I eventually had to file a claim with Paypal and received a refund after JBikes had my money for over 5 weeks. If I had not used Paypal to pay for the bike, I strongly feel that all I would have right now is a Fed Ex tracking number and a lot of aggravation.

There are lots of other places to order a beach cruiser. I strongly suggest that you avoid JBikes.net.