website thubmnail of Jacco Fashion

Jacco Fashion

How would you rate Jacco Fashion?
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New York
1 review
3 helpful votes
Follow Schecky S.
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I'm out 300 bucks
August 22, 2014

I'm out 300 bucks. Jacco Fashion has some very nice items and for low prices, I'll admit. However, if you need anything beyond merely making an order, you will be sorely disappointed. Making an exchange or a return is impossible in my experience. Just getting an email response about what address to send a return to can take months. Many months ago I shipped an order back for exchange (with RMA numbers), with no response, and they won't respond to my previous 6 emails since mid July.

What recourse do I have? They're in China!

Date of experience: July 26, 2014
Ohio
7 reviews
24 helpful votes
Follow Darv C.
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I ordered a fashionable black jacket from this site and the total was $42 since shipping to the US from China is expensive! It took almost a month before I received the item but it is a pretty cool jacket =) That's all I am buying from them though because I just can't afford the shipping costs lol

Date of experience: August 5, 2011
New York
59 reviews
169 helpful votes
Follow Robert B.
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Jaccofashion is the website for Jacco Fashion in Hong Kong. Jacco Fashion sells Korean fashion clothes for women and they have small collection of mens urban clothing. Not only do they sell retail, they offer a dropshiping program for some of their items. They ship internationally and support small orders. No minimum order is required. This site is easy to use, and has good privacy options. The site has good support with, mailing, email contact, Skype, and phone support. This site has no popups and tested clean and safe from malware. Norton Safe Web found no issues with this site. Sucuri SiteCheck reported Verified Clean, Not Blacklisted. Google Malware Diagnostic Tool reported this site as safe. Ratings and Stats were as listed at time of this review.

Date of experience: June 19, 2013
California
1 review
2 helpful votes
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Almost 2 months and I have not received merchandise. Used paypal debit card... jokes on me... Don't do it... Customer Service will not respond.

Date of experience: January 14, 2014