IziDresses has a rating of 1.73 stars from 534 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IziDresses most frequently mention customer service, return policy, and credit card problems. IziDresses ranks 334th among Wedding Dresses sites.
Do not order from here. Ordered wedding gown it's got a bodes for Amazon. Not at all like photo. I took measurements, it would have to be totally redone at huge expense and not be the same. I'm donating it. Tried to get a credit to just order a regular dress but told I could get 10 percemt off. Forget that. I'm in high end fashion business 35 years, this wasn't acceptable.
They sent a dress that wasn't finished then offered me $5 to go get it finished. I had to go out and buy another dress for my daughter the day before her dance. I sent them pictures of the dress and they said they would then give me $10 to fix and I could resale it online. Are you kidding me? They're a scam and should be shut down!
They sent a dress that wasn't finished then offered me $5 to go get it finished. I had to go out and buy another dress for my daughter the day before her dance. I sent them pictures of the dress and they said they would then give me $10 to fix and I could resale it online. Are you kidding me? They're a scam and should be shut down!
Ordered a long dress for prom, pic looked great, ordered it and they sent the wrong size. There 24 hour customer care site doesn't work, no return or information in the shipment; and the packaging is from Malaysia, with a value of $40.00 claimed on label... hmm paid $158.00 for a $40.00 dress that if I could return it they keep half of that for "restocking fees" I call BS on this company! Stay away from them!
Do NOT buy from them! I would just like to caution anyone seeking prom or formal wear from IZIdresssale.
I am dealing with, wrong dress sent, not as ordered, poor quality, did not fit, arrived day of prom and now they will not let me return it. I was overcharged an unexplained $46.00 and the best they have done so far is to offer a refund of $69.99 on receipt of dress but have given me no refund address. They charged me $213.98 total. BUYER BEWARE. One added note. I paid extra for expedited shipping of 3-6 days, ordered on the 8th of April. Received on the 28th of April, 20 days.
Guys this company is a mess. They having a laugh about all of us who brought stuff from them. Piss takers! Doggy people and the manager is a stupid prick. The reason they won't do refunds is because they are not legal, they argue with the customers. I am talking out of my own experience
Don't even ever open their website
Slugs
No rating applied
I was very pleased with my purchase. The dress arrived exactly as described color and size before the agreed deadline. Throughout the process kept communication with the seller who was very attentive. Lacked clarity regarding shipping. But we communicated so well, he answered all my questions, therefore i am very pleased with the dress. I advice to buy here very much! Big thank you!
I did not read the reviews and order a dress for my granddaughter's wedding. First, they do not have the dress made so it takes more than 30 days to deliver. I did not take my own measurements because I usually fit the same size. The dress did not fit and their refund policy depends on the reason for the return, they will only refund the 50% and one has to pay the shipping back to Hong Kong.
The confection of the dress was incredible good, right color, no complaints on this. So if you are sure of your measurements, they work really well.
I ordered a mother of the bride dress and just got it today. It came carefully packaged, arrived just like together picture, and it fit well. It looks great and the quality seems great. Not sure what happened with the other reviewers but it was NOT a scam!
Such a lovely dress! I was a little skeptical but after selecting to pay a little extra and sending my exact measurements, I'm extremely satisfied. Fits perfectly! Only took about a week or so to arrive. This dress is very light weight, but still a great quality. It is long, What a great value. Great dress. Very flattering cut. And extremely well priced.
The dress I ordered, was not to my measurements. I had ordered my Wedding dress in plenty of time I thought.
1 first mistake
2. Dress were not my measurements.
3. The dress arrived the day before my wedding.
4 had to go to My nearest store a buy a dress off the rack.
5. No return address instructions were in the bag with the dress.
6.The reply was for me to take the dress to a resale shop and try to sell it.
I will burn it before I will take it to a resale shop.
They are a company I will never recommend to anyone and I will never purchases anything else.
Don't, don't, don't ever order from them and tell all your friends not to order from them.
They keep your money and you get a pill of stuff you can't use.
This dress is incredibly amazing and beautiful! I wore it to a cocktail/ ball uni event and the amount of people that commented on it and said how gorgeous it was made me feel like a princess. I had to have it taken in as it was too big (I really should have done the custom measurements) but it was cheap and so worth it! The colour I ordered was ivory but seems to be more of a white.
I ordered a dress and received it Memorial day tried it on, the dress fit ok but the jacket that came with it was 2 sizes too small, plus it didn't even have a size listed inside of jacket, there were no information that came with it. Just the dress. Then I knew this company was not legit. I sent an email and have not received any reply. I should of read the fine print but the dresses on the website appear to look so nice but I should of realize it was only a picture. I want my money back or they need to send me a larger jacket.
I ordered 4 dresses for my bridemates. I m very pleased with the dresses. They look exactly like the picture. The quality is amazing. I was very skeptical ordering things online, but turned out more than i expected.
However, they need to state clearer on arrival time. Arrival time means the time the customer receives the product (tailor time + delivery time).
I will definitely order fr this webside again. Except next time i will be sure to add 10-14 more days from the time they stated "the earliest arrival time is..."
T/T
Quality of my dress was awful. 3" longer on one sleeve and one side. Missing rhinestones and broken thread in another area so lost several. Customer service sucked and because I had already had a seamstress fix it and didn't have photos I was $#*! out of luck basically, per customer service. Lesson learned.
I could not return two dresses that took over six weeks to arrive from China? They came too late for the wedding they were ordered for. It costs more than the dresses cost to send them back and they will only refund me $50 on a $288 purchase, plus postage of $250. I stopped payment with my credit card company, but I don't know if they will take care of it? I do NOT recommend this company to anyone!
This was delivered today and I tried it.It very beautiful and elegant. I wasn't sure how the top would fit since some said it was large on the top. I took the advice of one of the reviewers that said if you are smaller on top to go one size down and that's what I did. I'm 5'5" 125lbs and 36B. The size 6 was the right size. Fit perfect! The colours in this range are just beautiful. Love the sequin bodice.
I would not order from this company, their coomunication with a customer are terrible. As for returning an item they are even worse. I ordered a dress for our sons wedding and the dress did not come to true size, it fell off my shoulders that I could turn it around to unzip it, the jacket was tight not the correct size nor material. Now they are trying to tell me to sell it to someone else on my own, total scam company
The size they sent me was too big yet they claimed i just picked the wrong size and they wouldnt give me and refund and told me to just sell it to a consignment shop. Not knowing this place is just a scam i order the same dress in a smaller size and i cant even log into my account on the website to see when its going to get here. Do not order from this site there is terrible service and theyre just trying to get your money.
I was nervous to buy my wedding dress off this site due to the many complaints, but for the price, I took the gamble, as $140 is amazingly cheap for a wedding dress and not too much to waste if it needs altering. I ordered what looked like a stunning dress with heaps of diamanté detail. What arrived is not really the same detail, but is kind of a knock off version. Having said that it looks great anyway. For one day no one will care if I have less diamantés. I found the service really timely and sure it's not the same dress as the picture, but it's a good enough copy. I recommend ordering but just be aware it won't be other same quality. What can you expect for $100? :)
Tip for consumers:
Expect a copy of less quality and you won't be disappointed.
The dress I ordered was so cheap looking! Scratchy material and fit terrible! Now I cant get my money back! DONT ORDER! Its a nightmare!
This veil is a fantastic price and can be worn as is.The comb is clear plastic and stays in place well. I have thick hair so it might be a little more difficult to stay in if someone has very thin fine hair.
Read reviews after ordering my dress, too late to cancel. Dress cannot be worn. The only word I can find to describe it is odd. It is a very odd dress, not like the photo of what I was supposed to get. They have not responded to my email. I guess I will be turning it into a Halloween costume somehow. $170.00 Halloween costume. Yikes.
If you are planning a wedding and trying to be a little thrifty, this is a great buy. I bought this for my wedding, thinking I'd probably not like it or it would look cheap, but I didn't have many other options. Boy, was I wrong. This veil looked and felt nice. It matched my ivory dress perfectly and it didn't cost $125.00!
When i first bought my dress, i had no clue what kind of things were being said about the site. After reading reviews about a week later, i went in to full panic mode knowing i could not get a refund and would not have time to find another dress.
I should've waited it out instead of buying another dress. The one i got from this company came, and i was pleasantly surprised. It wasn't EXACTLY like the picture, but that is to be expected because designer dresses are extremely difficult to replicate.
Anyway, the dress I ordered came within the time advertised, in the right color and size. The only complaint i had was a small spot on the very bottom (being hemmed off anyway) and i had to cut off some strings from the beading. But other than that, the dress was fine. So if you're looking for cheap dresses and are willing to take a risk, go for it.
Terrible experience! First of all, I was nervous when the package arrived with a return address in China. When I opened, I was so disappointed. The material was drab and flat in color. It was poorly made with big stitches in the bottom hem. The darts at the chest were uneven--one side higher than the other and the neckline crooked. Now it looks like I'll only get 50 percent of my money back plus pay shipping. Foolish mistake on my part!
Waste of Money! And time! Cant contact anyone! They ignore you! STAY AWAY! Its not a real website they scam