14 Reviews for Izidress.com
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I ORDERED A SIMPLE LACE SHEATH DRESS AND WHAT I GOT WAS A DRESS THAT WAS NOT EVEN PICTURED. IT WAS SO HEAVY AND CHEAP THAT I COULD NOT EVEN SELL IT LIKE THEY SAID I SHOULD. I PAID $67 TO RETURN IT AND NOW THEY WILL ONLY REFUND HALF OF THE DRESS AND NO SHIPPING COST EVEN THOUGH THEY SENT ME THE WRONG DRESS. WHAT A SCAM!!! YOU HAVE BEEN WARNED.
I read the reviews after I ordered my dress and was very alarmed. I could not reach anyone by phone and it took forever to hear from someone. Finally, an email was received. Lack of communication is because they are in China. I finally received my dress and it is absolutely beautiful, it is exactly like the picture. I would use them again, but I would make sure to order very early.
I WOULD NEVER BUY ANYTHING FROM THIS COMPANY, THE PRODUCT IS CHEAP, YOU CAN'T TALK TO ANYONE TO RETURN THE ORDER. SOMETHING NEED TO BE DONE. PLEASE I ADVISE ANYONE IN THIER RIGHT MIND, NOT TO BE FOOLED BY THE PICTURES. THESE ARE THE WORST I HAVE EVER SEEN. THIS IS WHY THEY ARE SO CHEAP.
I also ordered from this website, without checking reviews. I have not received the dresses I ordered and was promised that I should receive them within 4-5-days of my conversation, and that I would receive refund if I did not receive them by the projected date. My son's wedding is just days away. They have you when you make the order. How can you charge a restocking fee for something that presumeably is not in stock, it has to be made??????? I will definitely not use this website again and will not recommend it to anyone. I will have to now go out and buy a last minute dress that I probably won't be really satisfied with..
WISH I WOULD OF GOOGLED THE REVIEWS FIRST. first shipping cost more than $23 for 3-5 days and it takes more than 16 days to ship out because according to them they have to make it because they do not sell from stock. on top of that to contact customer support it takes an hour or so for online chat. Horrible. this is my very first review I've ever done and this is only because of how upset I am.
I ordered 2 dresses. I gave my exact measurements. The dresses came 2 weeks after order. Both are fantastic and fit perfectly. They are well made, material is fantastic, lined, boned with bra cups, so no need to wear a bra underneath. I will definitely order again and tell all my friends. I dont know why all the bad reviews...
Brides, this company is horrible!!! If I had read reviews first, or atleast realized they were in China, I never would have made the mistake of ordering from them.
We ordered 3 bridesmaids dresses in three sizes and none of them fit the girls! The sizing is way off and the construction of the dress wouldn't allow the girls to raise their arms.
Their exchange policy is very bad (they only offer a 50% refund) but in the situation where the dresses were made incorrectly I thought for sure they would exchange. When I contacted them to exchange (I actually needed 6 dresses so I was also going to order more) they told me they wouldn't take back for a full exchange, they would only give us a 50% credit.
This was a costly mistake for us...please heed my warning and use another company!
These people are blatant frauds. I ordered a gown using the sizing guide they publish on site. Dress received, at least 4 inches to narrow around midriff. Contact customer service (using the term loosely). They asked for pictures of me in the dress (showing the tag still attached), front and back then pictures of me measuring myself. They received the pictures only to respond with an offer of $15.00 partial refund because the dress is of no use to them. You can't make this stuff up. Total frauds and I can't imagine they will be able to keep this up very long. STAY AWAY! my comment wouldn't post unless I gave a Star rating. Trust me it took everything I had to give them one. Needs to have a negative star rating.
I also ordered a dress for my sons wedding. Very Poor workmanship. I also measured myself and it fit in a category of size 14 I'm a 12 in regular clothes. When I got the dress I couldn't even get my arms in the sleeves or even zip it up. I learned my lesson not to buy over seas again. I also have no dress for my sons wedding in a week and out 175.00
I purchased a dress from izidress.com. A day after I purchased the dress, I looked up reviews about their website, saw that they were all negative, panicked, and tried talking with customer service to cancel my order. They told me that my dress was in the process of being made and was almost finished and that they could not cancel my order, and that if I canceled my order, then I would only get a quarter of what I paid, back. They were very rude. So, curious, a few days later, I chatted customer service about the dress and they told me that they were waiting for the dress to be made and were gathering the materials in the warehouse. I assume I was being lied to somewhere along the way. Upon receiving the dress,the package was torn and damaged on one end. However, when I got the dress out of the package, it was not damaged, and it was inside out to ensure that nothing would be ruined on the outside of the dress or fall off. The dress looked beautiful in the picture, and I saw in the policy that the dresses looked "5% different" than they did in the actual picture. I received my dress in the mail not too long ago, and even though it was beautiful, it looked cheaply made and the color was extremely off. There were rhinestones falling off in the back of the dress and It looked nothing like the picture, but like a cheap knock off. I was still happy with the appearance of the dress, so I wore it to the event. The material on the dress was not sewn right and looked bunched up on the back when I laced it up. The customer service was horrible and they were extremely rude to me. Even though I was and wasn't satisfied with my purchase, I will never purchase a dress from this website again. It is good if you are looking for a dress that you want for cheap, but the website is definitely too good to be true. It looks almost as if they steal pictures of the dresses off of the designer website and then put their logo over the pictures and say they will make the dress for you, just like the picture, but for much cheaper. I will stick to the designer websites and stores. Make sure you order the dress a couple sizes bigger, too. I am normally a US size 8 and I had to order a US size 12 in order for it to fit correctly. From now on, the dress will sit in my closet, and will most likely never be worn again. It was a waste of time and money. Buyer beware.
Where should i start. .. I saw how affordable the dresses were on this site..so i took avantage of it, and purchaced two dresses for my daughter sweet 16! after two weeks had passed i put in my order number and it went from processing to NONE on top of that, my log in was no longger working. so i looked up the reviews on this site..and my heart dropped i got so scared..i strated arguing with them thu live chat.." how come you guys never pick up" then i told her , i know the dresses are being made in china, i don't care where it comes from, " but please make sure it comes, and that the dresses look just like the picture!..she promised me it would arrive this week..i have to admite i wrote a bad review on them a few days ago.cause i had ordered june 1 & the dresses should have been here..BUT GEUSS WHAT!!!!!! my daughter calls me today at work, the dresses came and they look and feel wonderful, just like the picture.and i did receive a tracking number two days ago and the dreeses came today! free shipping and all.it's made in china it takes time to make these dresses, they're very afordable too. it was worth every penny and the wait..overall i came off with two nice dresses for a great price!
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DO NOT ORDER FROM this site! I ordered my daughters "dream" prom dress from this site and it has YET to arrive!! I was given a "latest arrival" date and it is still not here and the date has long passed. I have been on their "chat line" because they won't answer the phone, and I have been told by 4 different operators that they will get back with me on the status of the order and I have not heard from one of them. I finally chatted with one that told me it would ship this week and my status on my order would change from "processing" to "shipped" as soon as it had. My status still says "processing" and if I try to track the order instead of saying processing for the status it says "none". I would not ever order from them again and honestly doubt I will ever receive this dress!
This site offeres designer dresses at reduced prices. I ordered a dress for my son's wedding. When it arrived, it was stuffed in a shoebox size box. The dress was a gown stuffed in that little box. The workmanship was awful and the dress was not like the one pictured on the website. Trying to obtain assistance from customer service was a nightmare and I basically had to threaten them with telling everyone I know on the internet how awful their service and product was before they would offer a refund. After advising me of a restocking fee and the fact that the dress had to be returned via a carrier that could provide a tracking number, the expense of returning the dress, made the prospect unacceptable. Do not order anything from this website! Their prices are cheap and that is because the quality and service you will receive is cheap!