A charge was incurred on my credit card and Customer Agent Kevin Ko was very prompt and courteous in assisting me. (in 17 reviews)
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Excellent customer service to not only cancel my subscription without hassle, but also to reimburse me for the most recent charge, as I have obtained a new job starting 1/6/2016, and the charge to my Amex for your service was on 1/22/2016. I'm very grateful for the refund, and the customer service rep was courteous, friendly and very helpful. Thanks for your service!
The person I spoke with, Kevin, was helpful, kind, and, responsive. He handled my cancellation professionally and to my liking. I really like the service, but I got a job - he is keeping my basic membership so I can continue reading materials you send out. Keep up the great work! Thank you for all you do.
Good to relate the theory to a practical situation at hand in the case study and then reviewing the overall satisfaction of customers visiting the banking website. I enthusiastically look forward to participating more in research studies in the near future.
The time was well spent with questions concerning protection of confidential information. The interviewer asked very good questions that were spot on the issue. She developed subsequent questions that brought the true problem and consequences to light.
It was a pleasure speaking with and participating on the review team for Ivy Exec. We spoke about monitor screen protectors and the frequency of use in my office and company. The review process was seamless and scheduled easily, accordingly to my availability. I look forward to more opportunities to work with Ivy Exec.
Their survey method is a good experience. They call you at a set time and you talk with a person answering their questions. This survey process is much easier and convenient than most.
I highly recommend participating.
Tip for consumers: Highly recommendedAsk Anthony about IvyExec
Selected auto renew by mistake, but adjustment was taken care of instantly.
knowledgeable. effective. efficient.
Upon reviewing my bank account transactions after not doing so for 6 months (a relatively dormant account - or so I thought), I saw that I was still being charged for the job search program. But, I had not used the job search for months. I called and was helped by a very nice service representative. Although he was not able to refund all the charges for the months I had not used the service, he did the best he could do by refunding 3 months of fees and was understanding and pathetic about my distress at having not checked my account regularly and letting this happen.
Ivy Exec has been a useful resource, with information about careers and opportunities. I recently participated in a survey with them, and I was impressed with the thoroughness of it. The questions were meaningful, and there was a follow-up call from an actual person! This definitely lends credibility to their output. When I had a question about the process, they were responsive and answered my questions.
taken care of on line no issues, thanks
I had a nice experience working with the folks at Ivy. They were courteous and professional throughout the interview process. The only thing that would have made it better would have been some followup after the actual interview.
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