I have used indeed many times and I love that it helps me keep track of jobs that I have posted to already. (in 48 reviews)
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We have received many applicants for each position. Some are qualified and some not so qualified but overall; good applicants. Still interviewing; no hire yet. The user friendliness of this site and the assistance if calling in have been excellent.
While indeed did supply several applicants they often supplied out of area applicants sometimes even ones that were out-of-state it became annoying .
It's better to go through a few qualified applicants then hundreds of disqualified or unavailable because of distance applicants .....
This was our first experience with Indeed. It was easy to post our job announcement, and we paid a modest $5/day to boost it. We also advertised in the local paper and on craigslist, but over 85% of our applicants came from Indeed -- and at less than half the cost of the paper. It was easy to download the resumes, I just wish you could download the cover letter and references, too, into one cohesive document. And a word to the applicants -- take the time to upload your own formatted resume. The ones that are generated by Indeed's software all look alike. You want to stand apart from the crowd!
I very much enjoyed my experience with Indeed in regard to our search for a Customer Service Rep. Most of the candidates met the criteria we asked for which allowed us to narrow our candidate base and not waste either parties time and effort.
I know it goes by the job posting and the pay levels projected, but I was a little frustrated not knowing how, and why, charges were being billed? The way the "Daily Billing / Max" that I set didn't seem to be followed and even though someone tried to explain how the charges were calculated per view, per day... It was very random feeling. I got people applying but just a couple that met what I said was a must have (i.e. 3 years experience) but still get charged. Overall, might use again but really would like to know how the jobs are being shred when I'm paying.
They have a business model where they tell you the job post is free. Then without any warning they disable your account. I had to call them to figure out what was happening, they told me I had to send them information to verify my business, I did that, and still the account is disabled a month later. I created new accounts and those were also disabled.
My overall experience with Indeed has been absolutely wonderful! I have had a huge selection of qualified candidates apply for my job postings. All resumes' are formatted in an easy to read way and it is very easy to manage the candidates and the posting.
if you want to UNSUBSCRIBE from this irritating padding of a site then be prepared to give it a little time. Goodwill is nonexistent in a relationship that demands your attention and your inbox space long after you require their services. Indeed.co.uk do not allow you to unsubscribe from emails and to delete an account takes the patience of NOT ME. After many many many fruitless avenues on the site I finally got the message 'Hey dummy! we ain't letting you do that.'" So I created a rule in my email client (hotmail) to delete their mail
The Good: helpful standardized form and pretty good volume of qualified seekers.
The Bad: lack of direct access to candidates for time-sensitive assignments
To Solve: shorten response time by introducing a countdown feature that will resend or alert candidates when they have ignored emails for more than ___ days.
Does anyone like missing an opportunity by just hours or one day?
Hi we have 2 ads going with alot of responses it seems almost 100 people. Out of 100 there has been less than 10 applicants who called us back after trying to make appointments. We just dont get why these people are applying but wont return our calls-dosent make sense. Anyway we know people see the ad but the people applying some are from out of state and others strange to be applying for these types of jobs. We are a little concerned being charged for these applicants but those people dont call back to make appointments. thanks Joe
The site is tricky to navigate and isn't laid out very well.
Also, almost every candidate had the same CV layout and after speaking to some candidates it was obvious that they weren't aware that the website sent the information in this way. To employers this takes away the personal touch that you would normally get from the individual's CV and it also missed off some relevant information.
We´ve created three accounts on Indeed- the second one since our first account got got disabled with no clue as to why. All three times our companies accounts have been disabled without a Word - or even worse, from a customer service Point of view, a response to our inquiry - from indeed. I was recommended from a partner to use this website for recruiting - as it supposedly was worth the higher cost - but since I can´t even get information on basic things, I´m glad I never got as far as to pay for their services. Our companies will stick to Ziprecruiter. And Indeed, you definitely need to take a close look at your customer service department. Something´s wrong with the leadership there.
Tip for consumers: I would definitely use ZipRecruiter and Monster instead. They´ve got GREAT customer service, which is imperative for business owners.Ask Ulrika about Indeed
Our companies account got disabled without even a warning and there is no way to figure out why as they have not gotten back to us.
We used indeed for years and got great results - recently they cut all our free job advert postings (which their customer service and website said free posting is still available, however for some reason there selecting long term customers and cutting them off in an attempt to get them to go to PPC) We tried their PPC and this does not work. Far less candidates, much worse quality, at an extortionate pricing. Avoid at all costs. PPC is great, but in this instance, it is a terrible marketing model to use in the recruitment industry.
If you are a employer, BEWARE!! i set a daily limit of $15 per day for my ad, but was charged as much as $35 per day ($142 total), only got 3 candidates, none of which where nearly qualified. TOTAL WASTE OF TIME AND MONEY!! I ran the same ad on Craigslist, and got multiple qualified applicants. Thought INDEED would produce better results, disappointed and will never use them again.
UPDATE!!! Indeed contacted me and we right away, and they were very helpful, and we reached a settlement that I am Happy with!!
Our company a first time Indeed user. Everything was going well, we received a lot of response from our posting. Right up until Indeed linked a company page to our job posting. I did not request the company page, they did it on their own. Problem is, they linked a company with our same name but from another state. Evidently this company did not treat its employees well and had terrible reviews. I have already lost 3 potential interviewees thanks to the page because applicants look at the large print, but not the small city and state given. Indeed should check their information for each company before linking pages together, Also, Indeed should check to see that companies who post jobs are even interested in having the additional page.
I posted ads for free on their site and they disabled my account because I don't have a corporate e-mail. So I made a corporate e-mail and spent some good money to do so. I did everything that was asked and they disabled my account because my ads were free. I called and asked why my account was disabled and they had no valid reason. They called me an MLM company (which my company is not as I told them) and when I explained that I wasn't, they told me they disabled my account to "protect my business". Completely discriminated against me because I'm not a huge organization paying them big money for job postings.
Today I was contacted by a job called IBI Group Inc. They are trying to give me an "online interview" which I have never heard of but I gave my name and things like that but once she asked if I had a bank account I told her I had just recently closed it due to me being out of work for 2months now. She told me to go and open it back up then contact her back I asked her if she was going to need my information (which I was not going to give) but she said no just so I can receive direct deposit. I have a prepaid card that can do direct deposit which I told her but she said I could not use. Is this a scam, Indeed can you please tell me about this job.
I posted bunch of free ads. The job status shows open, and it shows publicly viewable, but when i search on indeed, it doesn't show up. When contacted, they didn't have a good answer, except their so called 1800's quality team won't allow me to post my ads, for no valid reason. They said i can only post paid jobs, which i agreed to, because everyday the jobs are delayed i will be losing an opportunity. Even the paid jobs don't show in the search. They are scam artistic who employ different rule for different companies. They have allowed so many other companies to post free jobs on their site, and many of them use fake company names, but they put so much restriction on valid legal companies. I provided all the documentation they asked for, still waiting....
Received a text message wanting an interview on yahoo messenger, the company was" Lipa Pharmaceuticals" for strictly on line job, she got my information through indeed and everything was fake, i did research and for some reason i did not believe it. text the company a very ugly message.I though indeed was a good site for people that really need to work to survive and be good citizens, I really believe in indeed because i found my previous job in indeed site,,,,,,
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