Just a follow-up on my last review. The unlock didn't happen. I feel that I have been given the run around. It has been since April and my phone is still not unlocked. I think they have known from the beginning that they were not going to be able to unlock my phone, and they should have just said that instead of making me wait for almost 3 months. They don't keep in touch. If I don't message them, then I don't hear from them at all. This is unacceptable given the fact that I have paid a lot of money for this service. They should keep their customers up to date about what is going on. Now, I have to wait for the cancellation, and it has been seven days now. I had to message them again in order to get some information for my refund. I am so disappointed with how they have handled my account. I would not recommend their services... ever!
Zisis, in Customer Support was very helpful in helping me to get the information I needed. In addition I found the turn around to be quick, information provided to be relevant and, not to forget, the price to be very affordable. I would use this site again. Thank you Zisis!
You are always welcome to our "home"! Thanx Betsy for your great comment!
Do not hesitate to use their product. And from a service standpoint, they responded to all my emails within minutes. Walked me through everything. As you all know, this is not the Norm internationally especially!
Thanx Glenn! We want to keep the customer satisfaction above all and I am really happy that we could achieve that with you! :D
I have nothing but good things to say about this company. They were so helpful and I'm very thankful I discovered their services. I highly recommend them to anyone looking to check the status of a phone. Thanks for the great service!
Thanx Chad. Not only you are a Very Happy customer, but we are also very happy as well that we made you happy. A lot happiness right? :P
I always worry about dealing with these kind of sites as they usually try to scam you or shake you down for money. Not the case with IMEI-Index! Zisis was extremely courteous, professional and accommodating. What more could you ask for? I highly recommend these guys.
Hey Paul. Thank you for your kind words, which help us to keep our services and support at the highest level! Don't forget, that whenever you have any questions, you can always drops us an e-mail!
After ordering the report, I had a bunch of questions about how to tell if the phone is legit (it was an iphone 6 i was about to buy off craigslist), and they answered all of my questions via 3-4 back and forth emails. Definitely went above and beyond!
We are always happy to help however we can. We do not only provide a full IMEI Check Report, but we want to explain all the information that is included there (As you kindly already said!). For any questions, feel free to send us an e-mail!
This was an easy process to check my cell phone. The report was almost instant. Payment was a breeze. Highly recommend using this service. They even made a followup to make sure I understood and got what I wanted.
Thanx Robert! Customer Satisfaction is our ultimate goal!
I'm greatful I found this website IMEI Index... Its like the customer rep is always there... really do you guys do anything else besides support customers? It's A++++++++ and excellently aligned to really do the job. Had all the data that was necessary to get my phone unlocked as quickly as possible. Would recommend as I'm a first time user and was too pleased I had to write a review( something I hardly do) lol
Thanx Shavel for your great review!
Had numerious issues unlocking my phone. Purchase this service and the team was right behind emailing me making sure all went well... Will difinatelly recommend this company in the future.
Excellent Job Guys. Thanks a Mill!
Hey Sandra! Thanx for your great comment! We are very glad that we helped you and you stayed satisfied by our services! Anytime you might need our help, do not hesitate to e-mail us!
Serious service! They can tell you all informations about your iPhone. If you intend to unlocked it, you need to make sure your phone is note in the blacklist and this service provides you that. Really, really helpful!
Thanx Luana for your great review! I am happy that we helped you!
I got my report quickly and even got an upgrade for free because it wasn't as quick as they would have liked (although it was within the estimated time)! When I had a question regarding it, they were quick to answer all of my questions. I highly recommend IMEI-Index.com!
No Problem Tamara! Thanx for your awesome review!
I have used this company to check on a couple phones I bought in China and the service and results were excellent. The price was good and I would recommend the company to anyone that is looking for information regarding their phones.
I really enjoyed the service and level of interaction.
The service was timely, the site had all the information I looked for and if I had any questions about the products staff were available to help with critical information.
Five star rating - very pleased
Thank you Linda!
Initially I had been unhappy with the service provided as I did not receive what I had ordered. I contacted IMEI-Index and received a response from Zisis. Zisis was great resolved my problem in no time. Seems like the information I requested probably went to my junk mail folder so I presumed I had received nothing. Zisis fixed it quickly and provided me with everything I need. I am fully satisfied with the service
Hey Teresa! Thank you for your great comment and I am really happy that you stayed satisfied from our services! You can always contact us if you have more questions, we are always available!
I sent in an enquiry regarding my order for an IPhone 5s unlock from Sprint, and Zisis responded promptly, courteously. I was informed that Sprint unlock takes a few days.
So far, I like dealing with this company. They are reliable and professional.
I think the best test of customer service is when something goes wrong... And due to some server issues there was a delay. Zisis offered some of the best customer service I've ever personally experienced and I'm a very happy customer :) Will definitely use this service again and recommend it to friends :)
Hey Ravyn. I want to thank you that you recognized my hard work to keep you satisfied. We are doing our best, and these kind of testimonials are exactly what we need in order to keep our Customer support at the highest level. Thanks again!
It may look like a simple iPhone IMEI Check service, but their staff is amazing. Not only did they guide me through the whole process and informed me which service I needed (based on what I told them), but they also provided me awesome support after my order. They even provided me feedback for the IMEI Unlock company I wanted to use. Their response time is about 3 minutes, and they provide you a full PDF report, so you can go back and check it anytime you want. Stayed 100% satisfied and they support Paypal too.
No bull, no gimics, you get what you pay for and then some. The report is worth every penny and the reps provide outstanding customer service to the customers. I will be sending my family and friends thier way! Thanks again.
HLH13RN
Thanx Heather for your review. It means a lot to us, especially since you do not often leave reviews! I am very happy that we helped you!
Not only they provided me within 1 minute the full report for my iPhone 5s, but Zisis was also in the Live Chat to explain line by line the whole report! You are great!
No problem Nadia. Happy I could help you!
When my local CDMA provider "kind of" indicated that my iPhone 6 is unlocked, I needed to confirm for sure since I'm traveling to the far east soon where only SIM cards are used. Appreciate the detailed information provided. The report was timely too! I highly recommend this service and appreciate the detailed information provided.
Hey Randy. It is always great to hear such great reviews from our customers!
Overview
IMEI-Index has a rating of 4.7 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IMEI-Index most frequently mention and customer service. IMEI-Index ranks 83rd among Unlocked Phones sites.
We are a group of web professionals who have been in the mobile industry for more than 10 years.
Our goal is to provide our users accurate and up to date information about their iPhones with our iPhone IMEI Check Report.
After many years of involvement in the iPhone world, we found out that things are very confusing for a new user.
It is very difficult to determine exactly the issue of an iPhone and it is a very common thing for an iPhone to have multiple issues, not just one.
This is why we started this service, so you learn all the information of your iPhone.
We are specializing on finding:
1) SIM-Lock Status of an iPhone
2) Network Identification
3) Blacklist Status (Lost, Stolen or pending contact payments)
4) IMEI Replacement (If IMEI/Serial numbers have been replaced)
5) iCloud Lock and Find My iPhone Status
6) Hardware and Technical information about iPhone
7) Warranty Status, Service and Telephone Coverage
Do you have a question? Just contact us and we usually reply within 24 hours.
Business History
During our many years of experience dealing with iPhones, we understood that the main problem of the people we were helping, had a Locked, Blacklisted or iCloud Locked iPhone.
This gave us the idea to use our expertise and knowledge, and help people to avoid purchasing a "Bad" iPhone, and also to help them to identify that is wrong with that iPhone and how to fix it.
IMEI-Index's iPhone IMEI Check service, is able to provide a complete history of an iPhone, which also includes our suggestions for fixing any issues it might have.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gayle. Can you please provide me your IMEI number and Transaction ID to locate your order? Was there a problem with your IMEI Check report?