IGEReviews 42

Look, these guys aren't necessarily a scam when it comes to the guild itself, but with the time. I ended up getting my gold just now, so I can't complain too much, but it stated in the email that it'd be delivered within 48 hours, whereas I received it 5 days afterwards. I'm happy, I thought I got scammed, but it could be better. I guess it all depends on what realm you're on. If you're patient, buy from these guys but I'm sure there's better.

My most revent email to IGE:

I have now written 3 emails (amongst many, many more) which have not been responded to in respect to the order I placed with IGE on the 27th of February (17 days ago). I have still not received delivery and despite numerous requests for a refund, have not received that either.

I have said on several occassions that it is not acceptable business practices to sell a product that you not only do not have, but also clearly do not have the means to produce. There is no other business on the planet that would be able to get away with such dubious and unethical practices - and of course people are going to be very angry if you steal from them. It should be said, in the last 17 days, I have farmed the amount of gold myself that I had purchased from IGE - so it is beyond pathetic that the business isn't able to do the same.

I expect an immediate response to this email and immediate resolution to this matter, whether that be to fill the order, or to issue a refund.

----

They stopped even bother responding with their pathetic excuses and run around answers. This business is a complete and utter SHAM.

I've been a customer of IGE.com for more a couple years, and until now have had no problems. But now? Buyer beware! On February 16,2014 I placed an order for 5K platinum, at a cost of $49.99. Luckily I went through PayPal, because three days later, I'm still waiting. I got no response from several emails. Also, the website looks like it has Live Chat, but IT HAS NO LIVE CHAT. I tried every means to get a Live Chat window, but it never happened. So I opened a Dispute with PayPal, and almost immediately, guess what? I get an email from Louise in IGE's customer service department apologizing for their slow service, and begging me to give them one more opportunity to make it right. Same exact words as others here who have had problems with IGE. So I reply that I want what I paid for. Simple. She replies back that I need to close my dispute with PayPal first. Again, BUYER BEWARE. If you close your open dispute, YOU WILL NOT BE ABLE TO OPEN IT AGAIN. You've been warned. Luckily, I did not close the dispute, and instead sent her another email stating the reasons why, and telling her in no uncertain terms that because IGE ALREADY HAS MY MONEY, there is no reason to close the dispute until I get my plat. Simple. Straightforward. Fair. I'm still awaiting a response. Don't think I'll get one, though. Now I'm left waiting a few more days until I can escalate my dispute to a claim. You better believe that I will, too. I'm out $50, with nothing to show for it. I'm just glad PayPal stands by its customers. So, once again for the hard-of-hearing: DO NOT USE IGE.COM! YOU WILL BE SORRY!

I give IGE a minus 5 stars. I suggest you stay away from this site. In the past, it may have delivered, but after 8 days - No delivery what else might I recommend?

They have the following on their website.
"Contact us Now You can reach us at any time of day. Just click on the Live Help button below and you will be connected to our support department.
"
Do not beleive it. You can not reach them now. This is not a live chat link. It looks like it is designed to make one believe it is real-time.

I have sent several E-mails. While some did get a response, They seem to be a canned response. When I asked specific questions like how do I cancel an order, I get a response, We would like to apologize for the unreasonable delay in fulfilling your order.

They never answer my specific questions.

I'm in the process of submitting a complaint with PayPal about IGE.com.

In my opinion, STAY AWAY FROM IGE.COM
February 2014.

I paid $47.49 a week ago through Paypal. Just like most of the other reviewers have said, I get the run around and false apologies that I am the next one in line to receive delivery, but I never get anything.

I have filed a complaint with Paypal to get my money back and I will file with the court system as needed. I also intend to contact the Better Business Bureau to file a complaint.

Stay away from the rip off outfit. They'll take your money and you'll get nothing but excuses and empty promises. These people are thieves, plain and simple.

I bought 20 dollars in world of warcraft gold. It has been 2 weeks and they didnt deliver. I got emails from them saying they are working on it. They said 48 hours. I am glad i did a test for 20 vs the 200. I went to another supplier 6k and they sent it in less than 24 hours. I still am mad that i am out 20 dollars and my time talking to them.
DOnt buy. My guess it that they either wait until they get a few orders on that server because it cost 15 a month to play and my order was 20. Or they didnt have any in the "bank" and no one to farm it.
Just avoid, simple.

I was told the usual delivery time was between 1 and 48 hours. When I had been waiting for 72 hours I sent them an e-mail and I got this answer:

"I would like to start by saying how sorry I am for the unacceptable delay in delivering the currency. I don't want to raise false expectations by giving a precise delivery timeframe, which is what the competition usually does. Your business is important to us. Please give us one more opportunity to meet our commitment to you. I've also pushed it to the top queue so that when supply becomes available, it goes to your order first."

It's been another 24 hours and I'm still waiting...

Thought I would balance out some of the bad reviews with a more recent one. If you are looking for gold in under 24 hours, try somewhere else. They do take 48 hours + to deliver but they do eventually get it to you. I ordered 22k for WoW and was expecting it within a few hours. Was dissapointed that it took longer, but they did respond to my emails within around 12 hours each time. In their emails they explained it will take 24-48 hours. Was dissapointed again when they sent it about 12 hours late BUT at least I got it.
Its not a scam, but they are a bit slow.

Live chat gold was in stock, Placed order for 39.99. Got confirmation letter Sunday, December 29,2013 11:21 AM. We are now approaching the 48 hr mark not one copper one silver or one gold. Not one word for the delay, Sent email awaiting response. Token gold amount would have kept me quiet. Glad I did not pay the 100.00 I was thinking about. Tem I was after is now gone from AH and Might not ever appear again

IGE a response would be nice, You took the money and are drawing interest on it.
Live Chat is a bunch of Miss informers, will not call them liars as I am customer Service and am Told stuff to tell clients and I am pretty sure it's wrong.

2 stars for now. Will update when it comes in or I cancel

I ordered 3.350mil gil from them, $99.00. They confirmed payment within a a couple hours, but nvr delivered. I have over 7 emails from them saying we are very sorry for the long wait, we will deliver as soon as we have collected the currency for you. It's been over 9 days and nothing. I asked twice for a refund and the second time they said my money was being refunded. 2 days now and still no refund. What use to be a good site is now just a scam. Stay away.