Very helpful right from first contact. Clear communication and personnel have done what they said they would do, including calling back when promised.
The service was comprehensive and I was kept informed of progress throughout the process via regular phone calls. I am pleased with the technical support the team have provided.
I am pleased to have the security to protect my computer from spyware and worse. It was an unexpected fee but I see the benefit of it. It was competently and in a courteous manner.
The technician Cyrus was so calm, competent and thorough. Within 10 minutes he had fixed all my problems and even made more storage for me and other suggestions of things I needed or didn't need on my computer. It was miraculous and such a gift! I would use ifixo over and over and recommend them to anyone who has any technical difficulties WHATSOEVER. Nothing is too small or insignificant that you should feel you can't ask for help and get it fixed. I feel so safe now and with a faster running, cleaner and PROTECTED COMPUTER. THANK YOU CYRUS!
Computer was worked on and upon return to me it seems to be working fine. Repair was quick and tech was very professional. Thank you
I feel that they do take very good care of my system and also keep in touch with me on any concerns. Today a job well done.
Over a period of time, my Desktop Computer's response had become extremely sluggish. Other problems had developed as well and my Browser was crashing every now and then. Tried all the tricks known to me, including reinstalling the Browser, but there was hardly any improvement. A Google search then came up with this company called iFixo; also searched for ifixo reviews and found mixed ratings about them but I needed an affordable solution. I was worried initially because I had heard about fake Tech Support companies trying to scam unsuspecting people. When their Technician asked for remote access to my computer, I was even more skeptical, but took a chance. The Technician was very patient with me throughout the half an hour or so that we interacted. He showed me the root cause of my problems and guaranteed to solve them on a permanent basis, at a Fee, of course. They have two Plans, the first is a One Time Fix and the second has an Annual Subscription for remote support added in. As of now, I've taken the One Time Fix, with a Seven Day Free Support included. They call it the INSTA! But they're so good and attentive to my needs that I plan to migrate to the One Year Support before this Seven Day Support runs out! My Computer is performing like new now!
But the thing is many company provides good service at first but consistency matters. So I will test them again and will give a 5star if all goes like first time.
A few days back I received an anonymous call from a company that I had never heard of before – iFixotech support– enquiring about the health of my Laptop. I actually was having problems with it, opening the wide variety of Media Files that I had collected over a period of time. Plus, my Laptop was really really slow and was getting an alarming number of Pop-ups …. Very disturbing. The technician asked to be connected to my Laptop via some remote access tool that he wanted me to download. Didn't want to agree to that at first, but I did get convinced and gave him access. He listened to all my problems and pointed out a few more issues on my Laptop that I wasn't even aware of! Apparently my Anti-Virus had expired too! To cut a long story short, I watched this technician work on my Laptop for over an hour and now my Laptop is a pleasure to operate! The Technician even called back the next day to install some more codecs that I needed. Naturally, I have signed up with them for a One Year Remote Tech Support! Certainly worth it because that Annual Subscription costs just a little bit more than what my local technician charges for one Fix! And, no, they are not one of those Scam Companies that you hear about so often!
So I am giving a 5 star to iFixo ratings.
Cyrus answered and worked on my computer until all was fine. It is now working well for my purposes Thank you.
Andy was extremely helpful the service was fantastic he worked tirelessly to fix all or my computer issues
Tec gave me an explanation of everything that was done and what will automatically be done instead of being manual.
Very good session. Cyrus did outstanding job fixing my problems. Would recommend him and ifixo to anybody.
They are very helpful with people who do not know anything about computer. I thank you for your help.
Very good experience. Ifixo helped me with a couple of issues.
Very happy with iFixo sorting out my computer. They were very helpful extremely polite.
I was helped very much by Cyrus who was so kind and patient and very much
Appreciated.
Better so far very being just a novice its been helpful
Overview
iFixo has a rating of 4.8 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. iFixo ranks 137th among Computer Repair sites.
- Visit Website
- Ridgewood, NJ, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members