There are some ads before shows, but they're not bad. (in 35 reviews)
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If I am paying of the service, I do not expect to have to also sit throw commercials. Either I'm sponsoring the programming and get it commercial free, or advertisers are sponsoring the programming and I get it with commercials at no cost. Hulu is double-dipping, and it's unpleasant.
Got the 1 month free, The typical come-on i.e. NOTHING IS FOR FREE. couldn't access Hulu after the month BUT WAS CHARGED! Called, asked for the refund and to check that I CANCELLED THE SUBSCRIPTION. Refused to give me the month that I did not use. Asked for supervisor, put on hold for 25 minutes, hung up after I remembered that American Express will dispute the charge. Sure enough...GOT CREDIT immediately from AE! AGAIN...NOTHING IS FREE...I kept thinking of the many people that do not check/reconcile their statements and would not catch the error.
So, now you have no cable.... you have Hulu... your favorite TV show is on, your excited to watch it.... you get on the couch, all ready... and Hulu won't work !! it won't stay on, it keep kicking you out. you try it over and over and over, but nothing, the service keeps kicking you out. You contact Customer Service, they give you some lip service about your connection... however, Netflix and Amazon Prim still work, just fine - if only they had current TV shows, I would not have to deal with Hulu. my service hardly EVER WORKS - if I'm lucky to get through a complete show without the service going out, it's rare ! this service is NOT worth cutting your cable off for, because it works so sparsley.
I love Hulu. the only thing that I have a problem with well two things are bill Carey more than one season but then they cut part of the season off and you can't go back and rewatch it also if you going to only supply half of season then don't supply the last half and leave the first half gone. I prefer it supply the whole season rather than anything at all personally. but if I have to choose I'd rather watch the first half of the season at least then I know whats going on. other than that I love the line up!
So since I didn't buy the add free hulu it's absolutely horrible freezes on movies and I can't watch any episodes at all because when a marine add comes on it freezes the last second before starting family guy or any show for that matter absolutely ridiculous I want my money back
I like being able to watch the shows I want to Watch without having to pay for cable or satellite. However, as a paying customer of Hulu I have experienced several problems. Sometimes when I watch Hulu and it comes back from commercial it will have the audio but no video. Additionally, sometimes it won't play the episode for a very long, time there's just a ridiculous loading period in which I am worried that it won't work at all. These problems happen often enough that I felt the need to write a review about it. I considered that it might just be my Internet that is the problem, but I also have Netflix and I do not experience the same problems with that. I sincerely hope that these bugs can be fixed.
I'm a second time user of Hulu bcuz it reloads every few minutes nonstop. I signed up for Hulu a few yrs ago which then I was having this problem also so I gotten rid of it. It took me 1 hr or longer just to watch a 30 min show. So now I decided to reactivate it again to see if this still happens and still not happy with this. I know it's not the Internet connection bcuz this doesn't happen with Netflix. So...again I'm deactivating this cuz I'm not paying 7.99 for something that I'm not going to watch....if there's something you want to watch on Hulu that's not on Netflix wait til it gets on there or find a different way!!! Not worth it!
Tip for consumers: Not worth it!Ask Christine about Hulu
I went ahead and try Hulu "free trial" becauss I've been hearing good comments about it. From what I know is the free trial was suppose to last up to 30 days. 1 week later, we were already charged. Then it also indicated the next payment that will be billed. Ain't free trial suppose to last up to 30 days? I cancelled my subscription due to the issue. Can't keep their words like Netflix.
We've been trying Hulu for a little while now, and I think it's ridiculous that we pay for commercials. On top of that, the playback is awful. I know it's not our internet service because everything else works just fine. Hulu needs to get it together because their competition is crushing them. I will no longer be a part of this service.
Of all the pay to watch services hulu is the worst. Why would you pay for a service that then makes you watch commercial after commercial. Literally every few minutes you have to watch the same commercials over and over. Do yourself a favor stick with Netflix or Amazon Prime where you don't have to deal with stuff like that.
For what they charge a month, the consumer should never see "Playback Failure The selected video could not be played. Sorry for the inconvenience"
This is 2015 and the state of the art in streaming ought to be running at a higher caliber. There is no acceptable excuse for poor performance. ShowTime and Commercial Free services that bump up the cost but not the capacity to stream effectively is specious.
You pay $8.00 a month and they still make you watch commercials!! What's the point when you have on demand? Netflix doesn't make you watch commercials. Hulu is greedy. If it wasn't for commercials it wouldn't be bad.
I kept getting billed, for two months in a row, after cancelling Hulu on their website. It even showed me as cancelled when I tried to log in. I tried looking up my account using the credit card number , which the Hulu site allows you to do,and it said no active account was associated with that credit card number. In spite of the fact they continued to bill that credit card! I had a hard time finding out how to dispute the charges, because the website makes it hard to find that info. I finally did, and they have a link to request a phone call from them. I did that and a rep called me back immediately. She was nice and promised to cancel the billimg and give me a two month refund. I will have to keep checking my statement to make sure that happens.
I been a Hulu subscriber for over five years and I have never had an issue with connecting to the Hulu service in the past.
But recently, I connected to Hulu and received a message which not only made no technical sense but made me angry. Perhaps some of you who use this service also received a similar message and I strongly recommend you 'go public' about it when you do so Hulu can stop jerking us around.
The message I have been receiving from Hulu tells me that unless I drop my 'anonymous' VPN connection based on my " non-US IP address", I cannot access Hulu. Their FAQ on this issue explains the use of a VPN prevents them from 'protecting' their stream content from being accessed from outside the US.
This explanation is not just laughable, it's an insult to your intelligence for the following reasons. First, I use a US based VPN service to connect to Hulu. I am a US subscriber, using a CC issued by a US bank to pay for my service. My identity and that of my VPN provider is both known to Hulu.
Second, when a subscriber establishes an account with Hulu they have to authorized their account using a CC issued by a bank who can easily provide them the 'identity' and geographic location (your cc billing address) of the account holder.
Third, Hulu issues identity and access credentials to each subscriber that must be provided every time the service is accessed. So there is no ANONYMITY in connecting for Hulu when you sign in to their services and Hulu logs in only the verified subscriber. Further, your address information provided to them by their payment processor comes to them from their billing every month.
Those three obvious facts make any representation by Hulu that using a VPN to connect to their service is 'anonymous' not only false but completely nonsensical.
What makes this message from Hulu an insult to anyone's intelligence is the real reason Hulu wants a subscriber to not use a VPN. It has nothing whatsoever to do with the connection being anonymous. Unlike Amazon Prime streaming, Hulu sells ads with their service and their ad cards and pricing is based upon their being able to 'geolocate' and identify the subscriber using the IP address.
So forgetting entirely this 'fiction' about the anonymity of the VPN being the problem, what Hulu is actually doing by refusing to allow a US subscriber to access their content violating that subscriber's privacy.
Hulu's 'VPN policy' is simply to make false and ridiculous claims about a VPN connection preventing them from limiting the streaming of content to the US by a subscriber anonymous so they can make more ad revenues.
What Hulu won't tell you they use your IP address to 'geolocate' you and then to sell you as a geographic viewer audience to an advertiser. This explains why you keep getting ads for products you aren't interested in despite your telling them the ad doesn't apply to you. If you are in some geographically defined region, then you get the ad regardless of your stated preferences.
Also using a VPN is not about being anonymous, it's about privacy and security. You sign it to Hulu, so how can they claim they don't know who you are or that you reside in the US?
If you want to watch Hulu from a public WiFi hotspot, first connecting to your VPN prevents the hotspot provider from knowing your username, password or what service or content you are connecting to. It also ensures no nerd with a laptop nearby isn't poaching your credentials and using them to use your Hulu account from their Wifi hotspot.
So in effect, Hulu's 'no VPN' policy want to force you to deny you your privacy and forde you to potentially compromise your Hulu account and share your service with anyone thru whom you make your Internet connection.
Next, there is nothing, absolutely nothing Hulu can do to prevent a non-US person from using a US-based VPN to connect to Hulu. Hulu has no legal right, and is prevented from doing so in several states, by using your IP address to "locate" you. It's called 'cyber stalking'. You provided Hulu a US billing address to use to authorize their payment by credit/.debit card and the bank verified you as a a US based subscriber. If Hulu wants to 'protect' content from being accessed by someone outside the US, they don't have to rely on your IP address to do that.
So Hulu's stated reason to restrict streaming content to US subscribers is pure BS. Therefore Hulu's claim their VPN policy is for 'content restriction' is a good sounding reason, but not the real one. A bright 'foreign' person could highjack the wireless modem and Internet connection of a US subscriber, and then use it to connect to Hulu.
No user profiles/lists. Just a queue and history for everyone. Gets tedious. I used it for 1 month and it had nothing else to offer. OLD OLD OLD movies. Commercials. Can now pause & return, but it two people watch the show, you are always losing your place in the series or in each show.
MIGHT AS WELL GET NETFLIX! I HATE THAT MY SON AND I CAN NOT WATCH SOMETHING AT THE SAME TIME ON DIFFERENT DEVICES YOU ARE ONLY ALLOWED TO STREAM ON ONE DEVICE AT A TIME AND WAS TOLD BY CUSTOMER SERVICE MY ONLY SOLUTION IS TO CREATE ANOTHER ACCOUNT TO PAY ANOTHER DAMN BILL HELL NO! THEY ARE F'N CRAZY! I AM A BIT UPSET & DON'T WANT TO JUST SAY WHAT I HATE I LIKE HULU BETTER BUT IF THEY CAN JUST FIX THAT I MIGHT SAY IT DESERVE 5 STARS IN MY OPINION OTHER THEN THAT I LOVE THAT WE CAN WATCH OUR FAVORITE T.V SHOWS ANYWHERE AT ANYTIME FOR A GREAT PRICE.
Hulu lets you watch series for free, so you get hooked on them. Then halfway through the season, usually the second season - so you're really, truly, deeply hooked, they make you buy the subscription to watch the rest of the season. Now, excuse me while I pay this male escort, snort some coke and watch Hulu.
I love Hulu, it gives you a lot of different shows/series/movies etc. to choose from and to watch BUT commercials are killing me! Repeating all the time same stuff over and over and over again. Not to mention frequency. Sometimes I think I'd rather stick with the TV programm.
As good as Netfllix is, Hulu, which once at least decent, is useless. They skip seasons, episodes, have commercials, and heaven help you, if you give them your credit card info. Horrible, horrible site, customer service people, if you can Ever get one, is rude, incompetent, and, not interested in helping you with any concern you have.
Vudu is MUCH better. Stay away from Hulu.
Without a doubt, worst company I've dealt with. Terrible quality. Continuously buffers. Video plays for 30 seconds and the goes into "buffering" stage for up to 2 mins. Very frustrating, people tend to watch tv to kick back, relax, and unwind...the buffering just pisses me off, not relaxing at all. So I decided to write Hulu, I even recorded a video of the excessive buffering, Hulu (Fabiola R.) wrote back apologizing for AD LENGTH and explained the business model and why ads are included?! I never even mentioned the word "ad" I typically don't leave negative reviews because I feel it is only fair to address the company director lay instead of publically calling them out, However, there is nothing more frustrating than spending the time to directly address a company with an email (not nearly as long as this review lol) and they can't even spend a minute to read it. It is embarrassing. I then responded to Fabiola R by saying I didn't complain about the ads and you didn't read my email, then asked her to call me to set up cancellation of my service. She says "sorry we don't make outbound calls". I couldn't believe this, she didn't even respond to anything else I said. I also can't stand when companies say they can't make outbound calls. Seriously? Has anyone ever been in an office that has no phone anywhere? You just don't care! Your too busy buffering. No surprise that no one from Hulu has responded to this review page. Do not get Hulu! Even the free 7 days is a joke. DONT DO IT!!!
Don't waste your time with HULU!!!! You will regret it. the customer service is the worst as there is no phone number for you to call in. You are FORCED to provide your phone number in and they then will call you back. Like Dude, really?!?!? Also, the service is horrible. It is consistently buffering and you are constantly getting error codes, which means that you CAN NOT watch the show that you are paying for. It took me over a week to get through ONE episode of a show because it kept buffering and locking up. Very frustrating as this is a service that you are paying for. Take my advice and STAY AWAY FROM HULU!!!
Constant clock error code, restarting my DVR because it freezes up after every episodes. Commercial etc. No more $7.99 out of my pocket. I will stick to Netflix, since got no cables, maybe when Empire episode 2 starts Sep.2015 since I'm in be by 8pm. Bye! !!
I am about ready to throw a shoe through the tv. Trying to watch a series on Hulu today and every episode I have to restart because Hulu can't figure out how to achieve proper downloads. The last episode I never even got to finish. After the episode restarted from the beginning 5 times I had to give up. Hulu wants to blame it on your tv or internet provider but it is truly a Hulu problem. My internet service is downloading at 50mps and Hulu requires 1-3mps. I also have no problem with Netflix or Amazon. Hulu has a great selection, if they could only figure out how to let us watch it.
I have Samsung smart TVs, and Samsung blue rays, the 5006 error code comes up. I did each of the troubleshooting steps, unfortunately multiple times. I am disappointed and frustrated in having to troubleshoot multiple times. I find it unreasonable for us to be the ones to troubleshoot multiple times. The app should update itself for the more updated tvs. There is no reason to have to pay for the app if it doesn't work.
When it is not buffering, Hulu is fine. I can live with commericals, but wish they were more varied in content. My confusion lies in attemtping to watch Season 2 of Blacklist only to find out that there are only 5 episodes that are on Hulu and they are the last 5 of the season..? In conclusion buffering needs to be addressed on Hulus end - up date the equipment, add what you need to - to address this problem. And if their are only 5 episodes of a season ..why bother even adding it?? This forces me online to watch it that way on the laptop.
I'm so sick of the constant loading every 10 seconds it would stop and load i canceled hulu and they have me a free month, it gets so frustrating sitting watching a good show and bam it stops and loads for about 1 minute then back to the show for 10 seconds and stops to load again, then they have the same movies over and over it takes forever to get a different movie, it's more frustrating then it's worth, and it's no wonder i believe Comcast has a piece of hulu and they suck too !!!!
First hulu is free, awesome! Then I have to pay 8 bucks to see my favorite shows, ok I have eight bucks. But I have been watching Mr.Robot from day one and now all of a sudden I have to link my hulu up to a tv provider I don't have because I watch my tv on hulu! So idiotic. The whole point of hulu is defeated. If I can watch my TV shows with hulu plus, $#*! the company. I don't have a tv provider and I am not going to pay eight bucks or hulu and even more for an tv provider. If I had eighty bucks to spend on cable why would I bother paying eight for hulu.
i just joined hulu couple of weeks ago and every times I will watch the past season of the game there is a stupid commercial . when the video goes on commercial it stop and take 30 min to start playing sometimes it tell bull$#*!tt that the video is unavailable playing it on my internet when I have perfectly good internet service I emailed them about that problem and no one responded right back to me .
DONT WASTE UR FREAKING MONEY ON THIS BULLSHIITT SERVICE.
I have actually banned products due to the mass spamming of repeating product advertisements on Hulu. Besides the excessively redundant ads played my major complaints with Hulu are thier starting mid season incomplete seasons, faulty playback issues despite strong network signals, lack of higher quality variety ( a lot of reality smutt tv) and limited networks, lacking current tv, local and global news sources, and absolutely appalling user interface ( do you ever ask where's my favorites, or that last show I was just watching?) , and again inundated with repeated ads that are causing repulsion to products pushed. Positives: Ads are of a decent quality, there is some variety and quality shows that showcase complete seasons, about half of the reality shows are nature based and human challenges, The Daily Show with Jon Stewart updated weekly with some other current shows, pleasant surprises finding shows in listings that wouldn't normally be searched for. Biggest improvements could come in interface accessibility, new complete content, and diversification of ads.
This is my second request. First one on Hulu Plus apps installer. Please fix!!!!!!! It crashes after 2 seconds of play. If everyone cancel I wonder how fast would the problem be fixed. There are over 300 reviews with the same basic issue. It's not a wifi connection. At this point the rating should be negative 100000000+ just saying!
Sometime they allow more than one stram and sometimes they dont i regular cut the fustration and do like Netflix whick i pay an extra 4 bucks for mutilple stream. I got 4 tv at home and it sucks i cant watch it on more than one tv like netflix. I dont mind the ads they are few
Hulu is awful and crashes every 5 seconds. It takes forever to buffer and even the ads don't play 90% of the time. If I'm watching a 42 minute show and get ads as long as 135 seconds like 4 times throughout the show, what am I paying for? This website is absolute $#*! and I've tried being patient with their stupid website for months. I am so over it, Hulu is awful.
I'm patient and I don't mind ADS, but come on the same ADS over, and over, and over, and over. Then if it's not loading the ads, then it's just loading from LAGGING. So annoying!!!! The other complaint, although it has the most recent episode available it doesn't have the complete season available, nor are most past seasons available. Example season 3 might be available with episodes 17-23. However seasons 1&2 aren't available along with episodes 1-16....see my point!!!!
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