Overview
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
For the reading and grammar portion, it's alright if you really like haveing red and blue and yellow lines under everything. Constant nagging to buy their premium and better versions! It also kept getting all my math questions wrong. I honestly think it overrated...
Having an old version of windows and having to draft a document I tried Grammarly with great difficulty either from inexperience or required paid upgrades
Hi John,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can assist you.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
I had one quick question about a comma that I turned to grammerly for, after a Google search for specific help. I really don't need the service. Thank you, though.
I have put the settings on don't not receive but I still am.
Hi there,
We're sorry to hear about this issue. We care deeply about the satisfaction of our users, and we want to look into the issue you reported.
We've created a support ticket with the email address provided here. Our support team will reach out to you via email to help resolve this.
Thanks again,
Grammarly Support team
So far good 👍 Thank you 😊 I already described my experience, thank you I don't want to repeat myself or write any more, please finish this or just forget it, thank you again.
In my point of view, I have been using this for long time for my office requirements.
Very help full.
So easy to use i definitely recommend to new users
It's a great product. It saved me from writing many embarrassing letters.
I don't have any use for Gramerly and would like to cancel my subscription, as soon as possible please! Can't afford!
Hi Janet,
We're sorry to hear about the unexpected charge. Please submit a ticket at http://gram.ly/3zJAHbw so that we can look into this for you.
In the meantime, allow us to clarify: Grammarly subscriptions automatically renew until they are canceled, and subscriptions that aren't canceled before the start of a new billing cycle will be charged for a new subscription period.
We apologize for any confusion caused and hope that this explanation clarifies things.
We look forward to hearing from you,
Grammarly Support team
At first, Grammarly was an amazing tool. I regularly used the Generative AI feature and at one point, I even wanted to get Premium(Now Premium is called Pro). But then the dangers of (1: my precious data being stolen and kept in Grammarly's database and Cloud, (2: Grammarly's AI using MY precious writing and stories to train their models. They even have a feature to turn it off, but how do I know that will really work? They say an extensive monologue to "trust them" and "we won't sell your data, ever", but how does the user know if this is correct? The more they put of this "trust us" stuff on their website, the more fishy it looks. Call me crazy, but that's just my opinion.
I am really wanting to use this on my new computer so I have to learn how to get it there. After I try it on my new computer, I will make the eval for you and I also want to see the cost to have it.
Hi,
Thanks for sharing!
For detailed information about our product offerings, please check this section of our knowledge base: https://gram.ly/HSKb
We would also like to clarify that Grammarly offers a free and fully functional writing assistant that users can download and use without providing any form of payment.
Separately, we offer Grammarly Pro, which grants you additional tools on top of Grammarly Free, including advanced suggestions like clarity rewrites and tone suggestions, plagiarism detection, and an increased prompt limit for Grammarly's generative AI. Here's some information about our pricing plans: https://gram.ly/cbbHTyV
Feel free to contact us directly by filling out this form if you have any questions: http://gram.ly/3zJAHbw
Best Regards,
Grammarly Support team
It's good, but it's sometimes annoying. When I try to write stuttering characters or redundant sentences (ex. "She's clearly nervous") it always removes the "clearly", but in general it's really useful.
Hi Leo,
Thanks for sharing your feedback with us! We strive to give our users a great experience, and it's our users' feedback that allows us to continuously evolve.
Please know we've forwarded your request to our product team so that they can take it into account when making future development plans. In the meantime, you can dismiss any suggestion by clicking the trash can on the suggestion card.
Thanks again,
Grammarly Support team
I use Grammarly daily to check my writing in the online courses I take as part of my continuing education project. Though it's not compatible (I think for obvious reasons) with Microsoft Editor, I still use Grammarly as my go-to English grammar checker.
The app assists in making concise phrases with a direct understanding of the meaning.
It's helped me cut down on words when processing emails to colleges' and with spelling.
Grammerly has been very helpful as a student. I use it all the time to help write papers and emails! I would recommend Grammarly to any student.
I love it when Grammarly automatically pops up to offer suggestions on my writing. This has been a real game-changer for me.
I love this feature, it is wonderful to use and the clean-up and clarification of my language is appreciated and welcomed. I've gotten pretty slipshod lately. Thank you.
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Hi Harvey,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
Please know that you're always welcome to contact us directly at gram. Ly/3zJAHbw so that our support team can investigate any issue you've experienced. We'd appreciate it if you could provide as many details as possible, as this will enable us to investigate the issue better.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team