This company is a total scam. They do not tell you about hidden service and delivery fees until AFTER your credit card has been charged. All sales are final so you are screwed. Customer service is a joke - will not cancel sale and give you money back. All these good reviews on here are more than probably posted by the company. Do not believe them. I

They are awful. We bought tickets on the site and then got the tickets through ticket king. They gave us different seats and said that they were an upgrade they were anything but. DO NOT USE GOOD SEATS OR TICKET KING out of MN

THIS SITE IS NOT LEGIT. They processed the wrong order. I purchased 4 tickets for $368. They charged my card $700.80. I have left 3 messages with them with no response. I called their sales line and they basically called me a liar and told me they hear that story every day and I am no different. I now have to dispute the transaction to get my money back through my bank.

DO NOT USE THIS COMPANY!! Their prices are double what you can pay ordering directly from the venue and they won't cancel or refund your order or make any accommodations for that. JUST DON'T USE THEM!!

Service very professional, tickets prices reasonable, overall great service would definately use again!"

I ordered 4 tickets for the Nutcracker in Columbus, Ohio, for December 20th. The tickets were to have been waiting for me at will-call.

They were not.

My bank and I are currently trying to get my $270.84.

Customer service was fantastic. Women I spoke to on the phone was extremely helpful

Goodseattickets.com really knows how to treat its customers with respect. I will use it and again. Thanks.

DON'T buy tickets from this site until you have checked Ticketmaster prices. Ticketmaster's price for the same seats (actually one row forward) would have been $150.00 CHEAPER.
Do your research. Very frustrating experience. Company doesn't provide an opportunity to review or rate your experience after purchasing from them either...no surprise there.

Easy, Convenient, Professional, friendly and very efficient service.

I was extremely please with the service I received. I will use again, and I would recommend this company.

Do not use this site. Their prices are double what you can pay ordering directly from the venue and they won't cancel or refund your order or make any accommodations for that. Just don't use them.

Be very wary about ordering tickets from “Good Seats” and Song Entertainment P3. From my experience, “Good Seats” should change their company name to “Worst Seats.” I made the mistake of using their service to order tickets for “War Horse” playing in Vancouver at the end of September at the Queen Elizabeth Theatre. On their seating map for the Queen E, I selected a section identified as “B”—at the left side of the main floor orchestra area, and proceeded from there through their checkout system. The initial price ($85.00 per ticket) was amplified to $115.00 per ticket to cover handling and couriering. When I received the tickets, the seats I got were actually in the very back row of the upper balcony—the worst seats in the house! On my tickets it does indicate “B”—that letter standing for balcony on the actual Queen E seating map. I reviewed the discrepancy in seating maps and what had happened with what seems to be a subsidiary company—Song Entertainment P3, which actually issued the tickets—and they refused to acknowledge their error. Sounds like fraud to me. I tried to upgrade the tickets at Ticketmaster, but they said that wouldn’t be possible. As a result, I—and my friends—are stuck with terrible seating for an evening we were so looking forward to.

This site is a scam!!!! Do not use. The price they quoted is not what was charged. No one will answer the phone to discuss and naturally all sales are final. Stay Away.

DO NOT USE THIS WEBSITE!!!!!

Use a reputable one, like Stubhub. These people will steal your card information, which makes the bank cancel your card and issue a new one. Additionally, they sell your information to other agencies WHO WILL NOT STOP HASSLING YOU!

Hi-Five to goodseattickets.com. They nailed in all five areas I care for: great website, service, pricing, delivery and customer service

Votes (0)  •  Respond as company  •  Link to this review

Admin A. [Good Seat Tickets Rep] Thank you

7/30/13

We called at the last moment trying to find seats that were together and the lady from Goodseattickets.com customer care helped us out and we will use this service again.

Votes (0)  •  Respond as company  •  Link to this review

Admin A. [Good Seat Tickets Rep] Thanks Lucy for sharing your experience :)

5/14/13

I was impressed by the quickness at which the tickets were delivered to my home. The response to e-mails were also timely and pleasant. I would recommended going through Good Seat Tickets for fast, easy, and reliable service.

Votes (0)  •  Respond as company  •  Link to this review

Admin A. [Good Seat Tickets Rep] Thanks Brinda for sharing your experience :)

5/14/13

This was the second time I used Good Seat Tickets to purchase tickets for a show. The seats were fantastic and the price couldn't be beat. The e-mail delivery option is key to purchasing the tickets at a great price. It was so easy to order the tickets. I will recommend Good Seat Tickets to family and friends.

I was extremely satisfied with my experience with Good Seat Tickets! I will definitely recommend Good Seat Tickets to friends for their ticket needs. I plan to use the Good Seat Tickets service in the future!

We purchased tickets for a Bon Jovi concert. Tickets arrived within days of the purchase. We received an email just prior to the event with links to helpful information. Very good experience overall.

Ticket delivery was extremely quick, communication was very open, and the prices were more than fair. Had a great buying experience from Good Seat Tickets.

GoodSeatTickets.com is the easiest, fastest and efficient ticket sellers that I have come across. Customer reps were very clear, fast and friendly.

Nice experience. Good seats and on-time delivery. Will use them again!

Goodseattickets.com provides the best service for buying online tickets. If you want to get tickets for any events, good seat tickets is the way to go!

I bought basketball tickets through goodseattickets.com guys and everything went smoothly. What you need to understand is that they are a reseller site which means that the tickets you buy might be more than face value. They were cheaper than the other sites I checked for my tickets.

I have purchased tickets from a lot of other websites but GoodSeatTickets.com rocks. You can tell they really care. They delivered my tickets really fast. The customer support is what sets them apart from their competitors.

I buy tickets for corporates and clients usually these are very big orders, last minute orders, last minute changes in orders and even delivery points. GoodSeatTickets.com has always done an excellent job in processing big orders in the last minute not to mention their friendly and helpful customer reps who never disappointed me. I have known and used GoodSeatTickets for almost 2 years now never had a bad experience. Use these folks and see for yourself.

I recently used Good Seat Tickets to purchase tickets for the Wicked show in NYC. I am completely satisfied with the results. The ordering process worked smoothly for me and my tickets were shipped promptly. When I received my tickets, they were exactly what I ordered. I will definitely be using them again for future ticket purchases.

This was my first experience buying tickets to a sporting event online.  I visited many web sites and read a lot of customer reviews. The web site was relatively simple to use. Bottom line - Great experience - Good Seat Tickets will be my first stop for tickets in future.