GamesBite Reviews Summary
The company's reputation is sharply divided, with a notable number of customers expressing dissatisfaction primarily due to poor customer service, delayed deliveries, and issues with refunds. Many reviews highlight experiences of unauthorized charges and unresponsive support, leading to sentiments of distrust. Conversely, some customers praise the competitive pricing and prompt delivery of digital products, indicating that when transactions proceed smoothly, satisfaction can be high. Overall, while there are positive experiences related to pricing and product availability, the overwhelming concerns about customer service and reliability suggest a significant need for improvement in these areas.
This summary is generated by AI, based on text from customer reviews
Wannabid gamesbite friendly staff great value for money, check em out. Before buying be sure to look at their website ordering is easy deliverys are as promised, any returns ar3 dealt with promptly in a professional manner.
Site is a fraud. Uses the website as a front to launder money from stolen credit cards.
I have never used this website before or even looked at it. On October 10th 2013, this company somehow deducted $118.19 US from my bank account and another $1.19 for an international fee. From looking at all the other comments this site is a fraud. BEWARE!
I have never had any dealing with this site but 38 payments of £9.99 were deducted fr my bank account without my knowledge. I know this may not be the fault of the site but I would be wary about dealing with them.
We are not a fraudulent company however on the 29th august barclays upgraded there payment gateway however did not move across all the fraud rules that we have implemented over the years eg only 1 transaction per card in said amount of time we had to roll back the upgrade that took untill the 20th september and go back onto the old platform i am pretty sure this customer banks with lloyds tsb and my question would be if my card was used repeatdly on a site a do not normally use and for a large amount of the same transaction why did your bank allow the transactions to go through not only that why did you bank represent to us that you were making the paymetns using your verified by visa password this is called passive authentication where your bank allow the transaction to go through even though your password has not been used and i would strongly recommend you file a formal complaint with your bank over this
This site is a scam never used them then they took £9.99 individual transactions until bank was completely empty phoned bank they are refunding money and already investigating company for fraud
We are not a fraudulent company however on the 29th august barclays upgraded there payment gateway however did not move across all the fraud rules that we have implemented over the years eg only 1 transaction per card in said amount of time we had to roll back the upgrade that took untill the 20th september and go back onto the old platform i am pretty sure this customer banks with lloyds tsb and my question would be if my card was used repeatdly on a site a do not normally use and for a large amount of the same transaction why did your bank allow the transactions to go through not only that why did you bank represent to us that you were making the paymetns using your verified by visa password this is called passive authentication where your bank allow the transaction to go through even though your password has not been used and i would strongly recommend you file a formal complaint with your bank over this
I never have done business with this company but to my surprise I got a call from VISA fraud prevention asking me if the transaction that came through this morning was valid. I hope Interpol is investigating them. I would be more than happy to assist them. Frigging theives!
Not instant delivery of points at all. Last time it took 3 days and rude emails from "john" at Gamesbite before they bothered sending the points.
Just tried again, fool i am, and two hours later absolutely nothing. I dont think they are con artists but the custoner service stinks. Stay away from them
Never ordered from their website but I have ordered from them twice via their eBay shop and never had any issues - Delivery was a little slow (about a week) hence the 4 stars but overall I haven't really had any issues.
Three charges to my credite card without authorization (stolen card?). No response to email request for infomration. Their phone was always busy
Ordered ' instant MS points '.
Still haven't arrived. Complete BS.
Don't go near this company they suck
I ordered an Instant 3 month Xbox Live code but there wasn't much about it that was instant. After a 3 day wait (admittedly it was a bank holiday weekend, but what is the point of offering an "instant" code if you can't deliver instantly, I would have been better ordering a card from Amazon or popping into Game, at least they open on a bank holiday/weekend) there was still no sign of the code. When the office finally decided to open I enquired what had happened to my order, it turns out they had cancelled it, without even contacting me or giving me an explanation. It was only when I chased them that I found out I had failed a couple of the fraudulent checks. Even though my credit card was apparently "fraudulent" they still took the money, a refund was on it's way but that doesn't explain why my card was deemed "fraudulent", surely no money would have been attempted to be taken from a "fraudulent" card? One of the reasons I apparently failed their checks is that I didn't put my phone number in when ordering. There was no asterisk or other indicator near this input field showing that this information was required, something which most online retailers show, so I assumed they wanted this for marketing purposes or a problem with the order and didn't fill it in. They wouldn't tell me the other criteria when I failed, which I thought was a bit fishy. Overall I wouldn't use this site again. I got my code in the end but it wasn't without effort and time on my part. The customer service side of things needs to improve (as well as extending business hours) if I would ever consider ordering from these guys again.
Horrible. Complete garbage. BE aware these ppl are thieves!
Ordered 'instantly sent' codes which never appear, as previous reviewer stated. You've been well warned!
Bought a Tv ears had a technical problem with it sent back the item in perfect condition. Ask gamesbite a refund. They lie to me. And refuse.
Liers, with bad customers service (very rude people).
Stay away from this site. There are tons of good merchands out there... Gamesbite didn't deserve your business.
Terrible company. Complete con artists, take your money and don't send goods. Ordered ds game took money then heard nothing again. Just got back money through paypal. They are also on ebay under the same name. SoAVOID UNLESS YOU WANT TO BE RIPPED OFF>>
Our ebay feedback profile links below we are top rated on 2 accounts with 99.4% + feedback and over 50,000 sales we are not in the business of ripping people off as you can see from our feedback
http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=gamesbite&ftab=AllFeedback&rt=nc&myworld=true
http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=wanna--bid&ftab=AllFeedback
Bought a limited edition game from this site. Called prior to ordering to check it was instock and available at listed price and told yes it was still instock. Checking back several days later to see if it had been posted yet was informed I would be receiving a refund as they had listed it wrong. It is currently still instock but now listed £50 more than I paid. I feel this is unacceptable customer service especially considering I checked stock and price prior to ordering. Very disappointed with them as a company and was only when I chased was told I would get a refund though the price went up very soon after I purchased (I had told a friend who also wanted same game so know price changed soon after I bought it)
If there was a zero i'd have checked that... my first ever bad review for a company. Please do not risk dealing with them under any circumstances.
Their customer service is completely inept, finally got some money back after 6 months
Think them people who are moaning about Customer service should email the right person as i got a response of the dispatch person on boxing day.
Link to there website in the listing i bought from which give me the information that they were closed but i got a response from karl
CUSTOMER SERVICE AWFUL COMPLETE TIMEWASTERS!
Ordered a game from Gamesbite 3 weeks emailed Customer service 5 email told me game is out of stock refunded than they opened unpaid item dispute against me.
Gamesbite is the worst company i ever had the misfortune of dealing with.
They also sell on eBay Customer service is awful and they take your money but do not deliver the goods (see all the negative feedback left eBay).
Do not use dreadful customer service impossible to get refund on faulty goods. Check their feedback on Ebay if further proof is needed
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You are using a customer review page to leave a low rating despite stating you have never used our company before we are not a fraudulent company and have served over 1 million customers since we launched in 2007 from time to time fraudulent cards can be used on our site however the question you should be asking is where did the fraudsters get your details from and not passing comments about legitimate businesses