Sure they sell good products but thats not what this review is about.

Future Shop, one of the biggest scams I have seen. I had bought a computer from them ( a laptop ) and bought the extended warranty from them. At the time the warranty said, if we have to repair it 3 times before you get a free computer of exact value from us. so I sent it in when the system keyboard and mouse wasn't working, so thinking that was 2 repairs I get it back and ask if a problem comes up again do I get a new laptop, well they said no because that was only one repair, even when I sent it in for 2 repairs, they told me for it to count you need to send it in 3 separate times.

Long story short, Future Shops extended warranty is a scam, if you fall for there money trap I feel sorry for you, because if you get a warranty get one from the manufacture (Sony, HP, Apple etc...). NOTE: Best buy is the exact same company, and they also scam people with the warranty.

Also I recommend getting a Sony Vaio because Sony has the best customer service I have ever seen, sent my computer into Sony and got it back in 2 days (I drove to the store dropped it off and picked it up.)

Beware making any online purchases with Futureshop. I ordered a top of the line CyberpowerPC computer for $1799.99 and received a Much lower end $599.99 computer instead. After pointing out this mistake they offered $200 off on my purchase, then called back saying that was a mistake and they would only give me $50 off! I immediately shipped this wrong computer back to them. They have recieved the $600 computer 10 days ago and still have not released the $1900 I paid to them. I was told it would still be 5 or 10 business days before I would get my money back, before I could re-order the computer and start the merry go round all over again! It has now been more than a month from my initial order with no refund. I do not recommend using Futureshop online shopping. Futureshop online shopping was one of the worst shopping experiences ever.

I regularly buy from futureshop. they have excellent prices for well known brands. it's hard to beat.

no problem buying online. in store, you just have to say NO to whatever protection/warranty they try to sell you. they are pretty good at getting you scared, but remember it's basically a scam.