10 Reviews for FreeTaxUSA
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Excellent please use this.If yor income is above 57K you have to pay only $9.95.I got my IRS acceptance in about an hour or so.In a weeks time my refund was direct deposited to my account.
I e-filed my tax return on FreeTaxUSA. I filed before the deadline. i even paid their fee to have my state tax forms filed electronically. My Federal was rejected because I had "already used my ss# on my state return". Their web site indicated that my state form were accepted by the tax board, I also received an email stating that my state forms were accepted. As I had filed electronically with direct deposit I expected my refund within a month. 2 months passed still no refund. I contacted the state tax board to follow up. They informed me that they never received any tax forms from me, neither e-filed no other. Now I am going through the hassles of trying to get the money I paid to "free" tax usa. Of course I have yet to find a way to even contact them. Look look I'll need to call the BBB.
I filed my taxes 02/2013 and I have still not got a refund. First off while doing my taxes on this site the recommeded credit they were trying to force me to claim I wasn't even allowed to claim. So I got it send back saying I need to fix it. I fix it then it was sent back again!! This time the IRS says that they did the math wrong!!!.. WTF then when you try to call customer support for this site, all they have is email and says they cant get to you until 48 hours!!!.. I hope no one ever uses this site again.
Ive used FreeTax for 5 yrs. Very easy. Its Free! I also make a little extrea cash by doing friends taxes using this site!
I agree with Mallory Z. one hundred per cent ! Similarly, I have used FreeTaxUSA
for seven years and will confirm that it does perform perfectly. Given the common
sense way it is formatted, and the line by line tutorials and prompts, it is really
difficult to make a mistake. One example would be the W-2 entry where it displays
a blank W-2 form and all you do is enter the numbers from your W-2, starting with
box #1. If you cannot complete your taxes in one session, the info is saved and you
can return later to complete. H&R Block ? WHO ARE THEY ? ? ?
I've used Free Tax USA for the past 7 years and they are awesome. It's THE most user-friendly site out there for your taxes and way better than Turbo Tax. And it's FREE. They walk you through your entire return and prompt you so that you can get as much back (and owe as little as possible) w/o having to know complicated tax law. This site rocks and I would recommend them to anyone!
I just recieved my state tax return one week after elifing through this company. I was VERY late filing it, but there were no issues and I got it within a week. I'm still waiting on my federal return, but I expect it to come within a week or so. Do not use taxslayer.com, their system is messed up beyond reason. I still haven't gotten my last return through them. FreeTaxUSA came through fast, it was easy to fill out, and it was free. Couldn't ask for more.
The creation of my return seemed to go very well. However, I outsmarted myself in the password department, and I accidentally threw the password away.
So fast forward to August. I'm trying to get prequalified to buy a home and I need my 2010 return. Forgotten password, no problem, use the forgotton password link. I opened the email they sent to me when I filed my return which has my username clearly listed. I enter my username as they provided it in the email. I entered my SSN. Bzzzzz. I get an error that they do not match. What?.? It IS my SSN and it IS the username they provided. I try several times and double check the username.
Customer service refuses to help. They continuously tell me I must have the username wrong. Will if I do, then its wrong because THEY told me the wrong one. After 4 exchanges of emails with them its clear that I'm baning my head against a brick wall. So I'll have to order a copy of my return from the IRS. That will take 7-10 weeks. So much for pre-qualification.
I guess you get what you pay for. Next time I'll use someone reputable like HRBlock or TurboTax.
I've used this site for my Federal taxes for the past 3 years and have been very happy with it. The accountant at my firm actually recommended this site to me. I highly recommend it! It saves your past tax information for you and it's quick and VERY easy to use!