I started filling in the information and then it asked for my credit card number. (in 42 reviews)
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Terrible customer service, they will do anything to argue with you (I had one even hang up on me because the email address she gave me for rebates wouldn't work.) If you don't have all your info re: previous purchase you won't get you $10 rebate.
I even checked the site out & all merchants you purchase from they only give you certain items that (Freeshipping) picks out in order to get you $0 ship charge, not the item you want, the item you want is not there pick so you still have to pay shipping on that item.
Plus you have to pay there $12.97 monthly fee.
Since I am disabled and have to get a ride to go places, I do most of my shopping online. I therefore thought freeshipping.com might work for me. I went to the website to find the cost and it wasn't there. I didn't want to sign up for a free trial for fear of having to cancel by a certain time to not incur a monthly fee if dissatisfied. A phone number was provided so I called. He didn't know the monthly charge if I signed up that minute. When asked if it was closer to $100 or $10, he didn't know. When asked if it varied each month I was told "yes". He said to go to the website and the fee would be explained - and, of course, I was on the website. I was more confused than when I started. I never became a member and w/ these reviews and my experience I never will. But I still feel it may work for people who do tons of online shopping.
I was shopping on eBay and saw the ad to save $10. on freeshipping.com. After clicking on, I began filling out the form. The Chrome settings on my device have my banking and credit information that was apparently asked for and applied. I never once used the service, but was checking my bank statements the following month and this place took $12. from my account after promising to save me $10, and never have I used their service. I wasn't eligible as a buyer. Scam, stay away! I had to take the time to go to the bank to get a new debit card number and cancel the card number I've had for years so they couldn't do this to me again, wait for my new card to come in the mail and charged me with a debt that promised me a service I didn't receive. Nothing but a stressful hassle. I was schemed! Where's my savings, freeshipping? You owe me $12 and some change! Review this! You took the time to take my money, are you going to take the time to read this and give it back?
Tip for consumers: Stay away.Ask Molly about FreeShipping
I'm an avid Internet shopper. In my first three months with Freeshipping.com I have incurred hefty savings. Bought a large screen TV, picked it up locally, dry goods groceries, birthday gifts - and with Freeshipping saved 10% on orders from Walmart, HomeDepot, BestBuy, Kohls, VictoriasSecret and Shutterfly, and got the shipping back. Plus I've purchased items from eBay and TextBooks I would not have bought if I weren't getting up to $10 shipping back. Being the savvy shopper I am, I sometimes combine with an online coupon (read each vendors specific rules) or use a previously purchased discounted gift card (HomeDepot, Walmart, Victorias Secret) to boost the savings. It takes some time for the checks to begin to flow, and that's clearly explained. I've received over $65 so far and have another $150 in the works. Not bad for my three month membership dues. Looking forward to Christmas shopping and saving with this amazing site.
I never shop online but I saw the perfect thing on Anna's Linens so I went ahead with the purchase. While I was contemplating the shipping options, Free Shipping popped up and offered free shipping since I was spending over a certain amount. They made it seem like they were a subsidiary, or affiliated somehow with Anna's Linens and they used my credit card information with that order to charge my credit card every month since May. I realized it when I was reviewing my statements and immediately called to cancel the "membership" I never signed up for. The customer service rep said "But you cashed the check we sent you for your Anna's Linens order". Of course I did, I thought that was my benefit for using the site in connection with Anna's Linens! Sneaky, sneaky, underhanded site. Don't fall for this!
I did the 10 day free trial a couple of months ago, and found it to be a pretty decent site. I haven't joined yet, but am going go to join soon. I found it pretty easy to email my invoices showing the shipping fees to them..... I've been reading a lot of reviews here that claim ppl didn't know there was a monthly fee. They do state it very clearly on the site that there is a monthly fee...I also had called them twice with questions, and they were so nice and professional...I think the bottom line is if you do a lot of online shopping, like I do, then this is a good site to join. Just my opinion. Thx!
I sold an ebay item and I paid 7 dollar shipping. I saw the ad free shipping under my order statement, so I clicked it. The site wanted me to login in my information and credit card info, so I did for the service. Unfortunately I was not able to use the service because I wad a seller, not a buyer.. So I tried for 30 minutes on canceling but said nothing about a membership cancellation. I even went to the help tab, and nothing. I don't believe this service was all effective to me and Would like to recieve a refund of 12.97 and membership cancellation.
I did not consciously sign with Freeshipping to be a member. When I made my purchase I thought I was given a choice and I clicked free shipping for purchases above $59. I did not know that there was going to be a monthly fee. I was surprised that I was charged $12.97 for an item that up to now I have not even received!!! I want my money back and my "membership" be cancelled!
This is Lorenzo
I wrote an earlier post about being scammed out of $204. Freeshipping.com and Proflowers both contacted me. Free shipping.com DID refund my money. I will still say, read the fine print and it should be OBVIOUS when ordering from ProFlowers and signing up for a rebate that your are PASSED to Freeshipping.com But ...... they did make this right. Good for them.
Tip for consumers: Do not use. IF you do READ the FINE PRINT and Wonder how you got to this siteAsk dave about FreeShipping
I ordered books from Earlymoments.com and was charged a shipping fee of 4.99. I was directed to this website Freeshipping.com and was told the shipping charge will be eligible for a cash back rebate. It is such a scam, and there is no mention of a menbership fee of 12.97/month until I received the email, which has teeny tiny letters mentioning the amount in the bottom of the email, which I missed. They charged my credit card 12.97 to give me back 4.99. WOW... what a scam. Please stay away from both Earlymoments.com (that is another book club scam that charges 19.99 a month for childrens' book) and Freeshipping.com
I'm in the middle of a divorce, so I am buying a lot of things in a short period of time. Bed, stereo, furniture, lots of items from Walmart and Lowe's for my new (smaller) house. So far, in about 30 days, I have racked up $200 in cash back. The truth is yet to be told though, because the payout date is not until mid-October on these purchases, but I am not pessimistic.
I have not tried the rebate portion, because you can honestly get either free shipping to your home or to the store from most places. I did make a toaster purchase from best buy yesterday that I will try out the rebate on and let you know. -RJ Craddock
I have joined many online shopping rebate clubs and they all have their perks. This is the first one I have ever paid for. I wondered how long it would take me to earn back the monthly fee and decided that as long as I made more than I spent I would keep using it. I joined in September-ish of 2014 and even though it took me a few months to save a substantial amount of money, I can honestly say that this is the best rebate site I've ever joined, even with the monthly fee. The max you can "earn" per year on % rebates is like $1000. and the most you can claim for shipping refunds is like $500. I will certainly hit the $1000 maximum and will definetly claim almost $250 in shipping refunds. I've used the return shipping a handful of times and that is probably worth about $100 today. Then, with the price guarantee, I received a refund of almost $100.
So - for $156 a year membership, I have received this year alone about $1400 - $1500 in savings. It's work but it seems worth it to me!
My only complaint is that sometimes, I follow all the requirements for a rebate to a "t" and every so often it doesn't get recorded for a rebate. Trying to dispute it is a waste of time, they won't hear you at all and just send a form letter saying basically "sorry but you are SOL" That makes my blood boil. If another company offered the same program and had a better tracking system I would join it in a hearbeat.
Tip for consumers: You should give it a try if you are okay with tracking your purchase, rebates due and paid, and using a site for returns and submissions, etc.Ask Jenn about FreeShipping
I almost signed up for the $10.00 rebate until my credit card information was requested, I then immediately went to research the site (which I normally do for anyone requesting credit card/bank information). In reading some of these reviews which is mostly negative (from what I have seen/read) this seems like an awful waste of time and aggravation just to get a rebate for a few bucks. I am not saying that this is a scam but definitely Not Worth It!!
I almost signed up until I saw there was a "membership" charge. And after reading these reviews, I will not be signing up.
PS customer service from free shipping please spare me and stop saying the same apology/excuse to everyone. A company should not have this much "confusion"
From the reviews I see here it sounds like a lot of people didn't realize what they were signing up for - the company needs to do a better job of ensuring people actually intend to purchase the product and know how to use what they have. I've had a membership for a LONG time (like maybe 10 years if I remember correctly) and I've received more in rebates than I paid in membership fees every year. (I pay annually, about $100, and usually get at least $300 back.) It works for me because I do a lot of shopping online, regularly shop at several stores that participate, am in the habit of clicking through the freeshipping.com site to shop, and have time to fool with the claims process.
I really had to fight to get my $15 rebate for the item I ordered from Walter Drake. The claim was categorically denied (although I only learned this when I called to see where the rebate was), and the woman with whom I spoke was trying to "explain" to me why it had been denied: she said that I had neglected to put a specific reference number on the claim (I'd filled out COMPLETELY the form that freeshipping.com generates online, and I'd received a confirmation that the claim had been successfully submitted). The funny thing was that I had never even been GIVEN this "reference number" until I'd called time to ask about the status of my claim! They are truly a bunch of thieves. In fact, I later called the Walter Drake and explained to them that this company is ripping off Walter Drake customers. The short review? STAY AWAY FROM THESE SCAMMERS! If you've already "signed up" for their services, report them to your state's Attorney General. UPDATE: The response from freeshipping is nothing more than smoke and mirrors The ONLY reason I got my $15 was that I had every intention of reporting them to New York State's Attorney General. I am an intelligent person, and there was NO "misunderstanding." All of the complaints you're reading about freeshipping aren't simply fabricated by people who have nothing better to do with their time!
These guys are scams and crooks. I ordered a Television online from Walmart. I did this to hold the item in store. They must have been a pop up with misleading information. I don't know why I gave them my info, I must have thought it was to hold the TV. I never noticed I was getting charged $12.95 a month for over seven months. The charge is small so I over looked or thought it was another family member using the service. Never received any info electronically or by mail. I called rep today, said that I had not asked to cancel but would stop charging me. I may have to cancel card to prevent further charges.
it's a good way to lose you money. I bought online and the burlington Web page redirect me to FREESHIPPING.COM they said I will be rewarded to sign in. they didn't mention anything about a trial or membership. but I have a charge of 12 something and I didn't receive $10 reward back
Wished I would have saw where this POS company was taking money out of my account since May. Just because I bought something from Parts Geek.com . I paid the shipping then. Don't know how this company got my debit card number. But I will never buy another thing from Parts Geek if they can't protect their customers better than that. Me and my son live on my disability check and we can not afford someone to do this. My bank sent a letter today saying they couldn't get back my money. I will be closing my accounts with them tomorrow. I already canceled my debit card and gotten a new one.
I became a member of this website because of the supposed 10% cashback.
It was all piling up nicely, until it came time to pay out.
They demanded that I show them transaction receipts, actually, here is the email...
"It has come to our attention while reviewing your purchasing history, that you may be using your freeshippingdotcom membership for business purposes.
freeshippingdotcom is intended for personal, noncommercial use, and to ensure that you are in compliance with these terms, we request that you provide the order confirmation for the purchases you placed during this quarter. Only purchases made for personal are eligible for any type of rebate or Cash Back promotion at Freeshipping.com
Additionally, if the backup documentation for the orders shows multiples of the same items, or are being shipped to multiple locations, a brief explanation will be required so we may determine if these purchases are eligible for the Cash Back program.
Until this matter is resolved your account has been locked from further use.
Thanks and have a great day!
Customer Service Supervisor
They even stated they will need to contact my customers! What?
I use multiple other cashback sites with no problem at all, as a matter of fact, the more times I use their affiliate link and they are compensated, they are very happy about it.
freeshipping does receive compensation and this is their way of keeping the entire compensation received from the retailers and not paying you!
They even charged me for another month of membership on the same day that they "locked" my account from further use.
They did refund that, how nice of them after they made hundreds of dollars off of me!
Complete bull$#*! mike procaccini!
Overall, I have found if you take the time to learn how to use it, you can save a lot of money. Best ongoing cash back out there, and rebates on your shipping charges if the store doesnt already have it and returns are free for everything you buy with fed ex.
I can't imagine how I signed up for this service....representative says it was when I made a purchase on Walmart...this is odd as this was an item to which I was entitled to free shipping from Walmart. I only received a small credit when I cancelled this "subscription".
Today as I checked the internet for the most recent charges on my credit card account, I was surprised to see a charge from freeshipping.com. Don't remember ordering anything from them. So, I checked it out and found that un-beknown to me "Wind and Weather" had a free shipping offer button to click on when I ordered a lawn spinner. Little did I know when I "clicked" what irritating trouble it would bring. To make a long story short, I demanded freeshipping.com remove the fraudulent charge of $12 from my charge card account. I also communicated with "Wind and Weather", telling them to get freeshipping offers OFF their website because it was fraudulent and deceitful! I will not shop on any website/catalog that has freeshipping.com buttons!
Tip for consumers: NEVER click "freeshipping.com"Ask Margaret about FreeShipping
Hi! This is Myrna B. I don't even know your company and did not even apply to become a member( as I've seen in your company profile) but I just saw that you'd charged me in my account in the amount of $12.97. How did you get my account number? If possible, please return this amount to my account before I report you as scammers. Thank you.
Lets start with the cons on this service (bulk of it)
-Shipping rebates take FOREVER to process
-In order to qualify for the rebate you must click the link to the site of choice from THEIR website and complete the transaction, otherwise it doesn't show up in your purchase history.
-They MAIL you a check... yes you heard that right. MAIL, as in snail mail. I thought that stopped back in the 1900's??? They said it may to take up to 3 weeks after approval to receive the check in the mail... that is just ridiculous.
-Poor communication- absolutely no e-mail updates saying the rebate processed or that your bank account got charged for the monthly membership fee to remind you... it just kinda shows up so if you aren't paying attention then you are immediately screwed.
-Limited access of stores- there aren't many to choose from.
These are just the ones that I encountered, I am sure there are more...
Pros: I called customer service and they credited my account and expedited the rebate. Were very nice and willing to help. (I think even they realized it was kind of a scam)
Regardless, this is a poor business and not customer friendly, although I am sure somebody is getting rich off of it...
I do NOT recommend. STAY AWAY!
Tip for consumers: DON'T USE IT! Just pay for the shipping. It is a waste of time and money.Ask Kyle about FreeShipping
Saw a recurring charge on my bank account, (never heard of this company and did NOT sign up for a monthly deduction for nothing in return). I called the number on the. bank transaction and they said this would be cancelled and my money refunded. I was told I would receive an email confirming this...... Still waiting
This site is way too expensive to use. Why pay to save money? YOURE NOT SAVING WITH THIS SITE IF YOURE SPENDING A FEE EVERY MONTH TO SAVE ON SHIPPING. Doesnt make sense. Its a way for them to get money. I cancelled my membership with them within the first month so I wasnt charged. I am now just waiting for my check to arrive in the mail (12.99) that was sent out on the 27th of May.. it is 2 days later and coming from CT to NH.. lets see how long it willl take!
I ordered something online that had a really high shipping fee. I was asked if I wanted to try out FreeShipping.com in order to get the shipping fee refunded to me. Sure, why not? I was told the trial membership would only last for a certain amount of time (a month I believe) and if I did not cancel my trial account before then I would be charged. A month later I went to check up on the refund I had filed for and saw that it apparently takes 6-8 weeks to process! So that means that in order to get your refund you have to extend your trial period, and therefore get charged each month. So you're paying money each month to "save money" on each refund. I don't buy too much online so this really doesn't seem worth it to me at all.
I received my offer to test the service, but I'm not loving it. The monthly fee is way too high and it takes too long to have the checks processed. I do a lot of online shopping and maybe i am a super shopper bc I always manage to receive shipping offers.
Giving it another wk or so to see if the fee out weighs the benefits.
I got a recurring charge in my bank. I DID NOT ORDER THIS SERVICE!!! I DO NOT KNOW WHO THIS IS!!!!!
I got the 855- number attached to the bank withdrawal and called the FreeShipping company. They assured me that they would take this off my account and cancel my account - AN ACCOUNT I NEVER SIGNED UP FOR NOR KNEW ABOUT!!!! They gave me a cancellation number and I shall wait to see if this comes off my account and does NOT recur.
I never sign up for stupid stuff like this but my husband can't stand to pass up a deal so he asked me to fill out the information. After a long and tedious process, we waited about a month before we ever received our refund. It is too complicated to use every time you make a purchase because you have to figure out which sites participate, have copies of invoices, provide information, and wait a ridiculous amount of time. I just cancelled my membership today (after waiting forever because I keep forgetting about it because it is useless, so I hate to see how much money I've wasted). Please don't waste your time and money.
Tip for consumers: Don't use this site.Ask Cassie about FreeShipping
I was directed to freeshipping.com from making a purchase on eyeslipsface.com with the offer to get a $10 rebate. On the page I was directed to there was no mention of a trial or membership but I realize now in fine print on the next page is where it mentions the 7 day free trial and the 12.97 member ship free, which is fine, totally my fault. The thing is, regardless of the membership free I never received my $10 rebate. So why would I want to be a member when I never got the original gift that was awarded to me!
Please for your sake... do NOT sign up for this service. It is completely a scam. It says that you have 7 days to cancel - I have tried to cancel online & through phone - They state they can't find my account (which I am giving them the Member ID# they sent me in an email) and that I'll have to call back another day - but don't worry i'm in a 7 day trial period. Even worse, it's a scam because the site isn't working. I can't even place in the rebate. Third when I was on the phone with the agent she placed me on mute instead of passing me to a supervisor and then, hung up on me after 15 minutes. I will be contact the Attorney General, BBB, MY CC Company, posting on Facebook and will hire a lawyer if that's what it takes.
I cancelled this service in 2014 and my charge card is still being charged to this day in May. I had to cancel my credit card to finally have them stop charging. It doesn't matter how many times you call them to get the problem fixed. I have complained the Attorney Generals Office here in Rochester, NY
After reading about this site, I just wanted to say to all the disappointed "Members" that EBATES really IS for real, doesn't 'charge' ANY fee, and you DO get rebates in the mail a couple times a year! Ebates is Awesome.... Freeshipping.com, makes me nervous i started to sign up, but their fees scare me. OH, and if you DO decide to sign up for Ebates.com tell 'em email@example.com sent you!
While I was on Klohls.com's website purchasing a coffee pot only, "this steel your bank information, your mailing address company, "freeshiping.com" did this very thing to me without any knowledge of this happening until their charge of $12.97 showed up on my banking account some 4-5 days later. I have close that account, & was force to open a new account to be able to feel safe with my finances thanks this dirtbag company, CROOKS is all I know to call them. Kohls.com was suppose to contract me today regarding this matter, allowing me to better explain this scary situation. Kohls sent me an email 30 minutes after I canceled my Kohls account of many years last night, 5-6-2015. They refunded the Fedx shipping charges plus about an extra dollar & stated they hope this resolved the matter. Kohls did not call me today as I requested & I gave them all the information I had on the dritbag company. KOHLS CHARGE ACCOUNT HOLDERS BE WARE!!!!!!!!!!!!!!!!!!!!!!!!
I have had a membership with this company for a couple of years now and I can say this program has only gotten better since I joined. Basically, I pay a monthly fee of $12.95. This allows me to receive up to a $10 reimbursement for each completed transaction placed through Freeshipping.com as long as the vendor I shop with is a member of the program. This is true up to a maximum of $500 per year. Additionally, every quarter, I receive 10% cash back via a check. It also comes with a reimbursement on return shipments and Price Protection. I hope this helps because I am so glad that I joined!
Simply don't care that they are screwing you over. I called like 3-4 times and talked to them about how I could start earning cash-back and freeshipping rebates and they told by the end of the month. So I waited and at the beginning of the new month I went crazy and bought like a gazillion stuff from different merchants, couple of days later I see that they are all declined . I call them and they say they simply made a mistake it was not this month, it will be next month. OHH WHATTT? and there in nothing in the world that they can do about it?!! and let me tell you this was their supervisor... I just closed my account with them and will start looking for a company that cares...because sometimes its not about money but about honesty and the way they handle situations like this...
Tip for consumers: READ THE FINEPRINTAsk Sam about FreeShipping