The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I have placed an order with them and they disabled my account and withheld my funds for 90 days.
I thought that it might be that i used some phrase or something that's wrong according to the fiverr policy.
Then i placed a second order using another account and again the same thing happened even though i was very careful because of my first bitter experience. I never did anything wrong.
It is the worst experience and i just quit and am thinking now about using other platforms.
Highly recommend not to trust them whenever they want will disable the account.
Highly recommend not to use your worst services.
This review began as a 1 star, and I changed it to a 5 star. There is a deficiency in the Fiverr software that made me have to rewrite my complaint every time the seller responded. I thought that the seller had figured out the perfect system to make sure the review never reached Support. However, it did reach support, and support resolved the issue within a few hours after I made the complaint.
I am unable to see my order or the artwork from the graphic artist. I submitted a support ticket and when I click on the link provided, I get a message saying "Oops! Page does not exist". LOL! I only spent $13 so it is no huge loss but it did cost me some time. Find a different service and save yourself some headache.
Horrible experience with Fiverr. Not only was the quality of the work delivered poor, but the customer service representatives hide behind little-publicized policies that limit how much time you have to either request a refund or leave a review.
I actually tried giving my Fiverr seller a chance because she seemed to be trying, but she was obviously incapable of delivering what she had committed and clearly did not possess the skills she advertised.
I actually have a much bigger isssue with Fiverr as a company - sponging money from buyers and providing little in terms of customer service - than I do with the Fiverrs I've worked with.
Fiverr is forcing me to work with an unqualified seller on my project! I don't have the time to teach this seller! Fiverr dont care about their customers only their own profits! I would not recommend i would use other platforms instead! Unethical!
Most of the bad experience on fiverr will not be mentioned because Fiverr will not post them. I higher a Professional editor and he didn't follow directions not once not twice but three times. Every time he turn something in it was the same video. He never change anythig and he thought he was going to get away with it. On top of that fiverr did not let me post my review on the seller. Fiverr doesnt care about the customer at all. Yes, I got my money back but I lost my time dealing with this seller. Will I get that back?
Deliverables were unsatisfactory, incomplete, unusable, and unprofessional. Do not ever use this service.
Buyers who are dissatisfied with a seller can't get out of the contract unless the seller says so. It may not be working out between the seller and buyer, but the buyer may get stuck.
Nearly every single "illustrator" I have dealt with on this deceitful platform was a scam artists, who lies to everyone who contacts them. They pretend to be artists and illustrators but what they actually do is use photoshop to cobble together art they steal online and foist it off as original work. They are all liars! It's dangerous, fraudulent and can get you, the buyer, in serious trouble. It is astonishing and unconscionable that they 1) are allowed to do this and 2) make money form it all. It's very sad. This website should be sued and shut down, in my opinion.
Stay away. Stay very far away. You've been warned.
I am a freelancer so tried to join i…
I am a freelancer so tried to join i made several drafts then they decided to accuse me of fraud and plagiarism for MY OWN WORK also claimed i was unqualified despite my history of work, my degree and that my work wasnt up to their standards despite having work listed in the same category that looks like it was made by a 4 year old. It randomly targets people for harassment and they refuse to correct their mistakes they never provided any proof of their claims i intend to pursue legal action
I spent a good amount of time setting up my Fiverr account and watching videos they said my selling gig was published no issues and then a little while after i bought a logo for my profile, they decide to not approve my account. I think they do that to make money off of people buying logos for their profile since fiverr gets a cut of the money. Seems like a scam to me- written by BCDailyTarot
It really is hit or miss on Fiverr. Some reviews and sellers you can trust, others you cannot. I've had small jobs overseas that turned out great, and a big job from an American seller with great reviews that turned out to be a scam. Fiverr wasn't helpful at all. Wouldn't help me contact the seller, kept pushing the issue off, and finally to avoid my calling my card and disputing the charges offered to refund me 30% of what I paid to my Fiverr account. Sick of headaches I agreed. Come to find out they didn't issue it to my account balance but instead added the funds as a promotional credit which expires. Constant fighting to even get that reissued. You figure if you can't entirely trust every seller at least the company taking a percentage of each sale is there for a reason and will protect you. NOPE. You can't rely on Fiverr.
Don't read the reviews! They only keep the good ones. Stay away from fiverr at all cost!
No matter how much you try to resolve the issue you can not because fiverr is a company registered overseas! Run away!
She did not do the illustrations with proper grammar or spelling! She disappeared and never responded to messages for several days even though you can see that she is online! When she finally responded she tried charging me $280 for edits to correct spelling and facial expressions that she should have done correct from the beginning and the work was suppose to come with unlimited edits!
Do not use her she is a scam
Most of those who sit offering their services on Fiverr are scammers. They think everything through in such a way that you will believe them and the stupid Fiverr staff will also believe them and will not return your paid money. Scam site. Please spread this information and do not use this platform.
Contracted someone to do some work for me on there site $1400 and the best customer service did for me was a $400 credit that has to be used in 90 days and best of all they let the freelancer keep conducting business on there site. I ADVISE YOU TO TRY YOUR LUCK WITH UPWORK HOPEFULLY YOU WILL HAVE BETTER LUCK.
I hired Fiverr social media and experts. They essentially hacked into my business accounts including email, store, social media, etc and took over. No longer have the business that I created. I'm out the money. I'm out the time. No safety net on Fiverr. Most FIFA involve tech, buyer beware. You could lose everything and they will do nothing about it.
Si algunos miembros no se sienten capaces de entregar los trabajos. Que no los tomen. Porque aveces el proyecto ni para tras ni para adelante. Porque ya está avanzado y no modo que uno busque a alguien para seguir con el proyecto. En otras palabras no abusen de la confianza que se les tiene. Fiver debería de cerrar las cuentas de todos aquellos que se retrasen o no cumplan los tiempos establecidos.
Set up a seller account for web design and graphic design, spent like 3 hours creating gigs and researching, even started receiving orders and messages the same day, but on the next morning - banned. Tech support refuses to elaborate on the reason, only say that the decision is final and irreversible.
The platform might be fine if you are a buyer, sure, but if you plan to sell your services - don't use it, there are more new-user-friendly platforms out there.
Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state
Answer: I used Fiverr for my company logo. The guy lives in Vietnam and speak minimal English. I paid for an upgraded package with an unlimited amount of revisions, 3 original logos, stationary and Facebook as well as Twitter page covers. What does unlimited mean if a revision takes 24 hours and each revision is correcting spelling mistakes or telling him you don't want a green dog in your logo, I want a natural looking dog. His response is "you choose font and gives you a pale old lady stockings colour dog" instead of a white Dalmatian with black dots or a brown German Shepard. In the end I used an online translator to translate my requests from English to Vietnamese. He told me to sketch something and he'd make something. If I could sketch something then I would do my own logo. The one logo that I liked was the one I gave him all my ideas for. All he did was put it together in the right format. I was so frustrated with his other two attempts that I said ok give me the first logo with stationary and everything I've paid for. I got the most basic design, no stationary or headers. Did I go through customer service? OF COURSE! Throughout this whole ordeal. I described every little detail. Each time a different person would reply and say "I can understand your frustration and I will contact him". Only to have him return with the same dog in orange or turquoise and every time customer service would spit out the same line "I can understand your frustration and I will contact him. We see he is responding to you within 24 hours so for us that means you are trying to work things out. I want my money back! Sorry we can't give you your money back. The seller has received his money and its up to him to give you any money back if he so chooses. It was a dreadful experience. I ended up using an online logo maker and I loved it. PLUS it actually cost less. I'm now doing my own website. If you have the patience then try to do it yourself. Do NOT skimp on your website. The way the world is run today you want your website and all social media presence to correctly reflect your quality. If at the end I'm not happy with my website I will go to a professional and pay what it costs. Hope this helped and good luck
Answer: I know I have to wade through a lot of questionable sellers to get a good one. Happy hunting. There are good ones out there though.
Answer: All I can say id Fiverr is the BIGGEST SCAM going. Had to dispute the charges through my bank to get the money back
Answer: Stay far away from fiverr. I paid a guy to do some work and proved with third party techniques they used bots for fake views to my site. Yet this guy had many many great reviews. You cannot trust this site whatsoever. Stick with paypal as you most likely will get nowhere with fiverr.
Answer: If you want a site designed to steal credit card data from hard-working, civilized people, please use Fiverr. It is designed for one thing: to take your credit card data and leave you to deal with a mess. More details, reply or search for my previous posts.
Answer: I can only imagine you got swindled and feel bad about the fact you trusted someone. Don't feel bad, you did nothing wrong. There are sites who take the time to vet their sellers and then there are sites like Fiverr who let's anyone to join with zero check on their credentials. The entry into selling on Fiverr is so easy that it borders on ridiculousness. Anyone can lie about their location, experience, education, and just about any credentials. Some of them are really clever and mask their fake profile pictures and gig descriptions really well. Fiverr is so secretive about their vetting process, which I seriously doubt there is anything in writing, that you can't trust it. The seller's level is a joke - I've gotten cheated by ones with thousands of reviews. How they received literally a thousand or more review is mind boggling. Go back and check again, you'll notice like 99.9% of the million or so sellers all have 5 star reviews. All legitimate businesses have a combination of good and bad reviews, most average around 3/5 or if they are a really great business 4/5 but for a large company with like a million or so freelancers with zero credentials having 5/5 pretty much tells you there is something wrong. Like I said, you did nothing wrong. I hope you didn't lose too much money. Their philosophy is "We don't care how crappy the delivery was as long as the seller delivered you don't get your money back."
Answer: The answer is plain simple NO! You will get your followers, yes! But they are all bots, so you will lose 90% of the followers the same week, might as well throw this 5 bucks in the air.
Answer: There is very little in the world that is unique. You have to trust or spend a lot more $$$ or do it yourself
Answer: I would suggest having nothing whatsoever to do with Fiverr. When things go wrong - and that happens a LOT - there is no customer support line to call. They make it very difficult (in my own case, impossible) to resolve any problems. Read the evaluation reviews- they are extremely negative. My advice: find another site on which to offer your services. DG
Answer: I've had 28 orders and all but two were very satisfactory. Most were PDFform building or business card templates, but I had s few design logos for me then used the one I liked. Buyers: it's cheap. Remember that. When the service is good I tip generously then use the same person. I get great service, often in one day. When I order, I add express service and have yet to be disappointed. It's a business model without customer service. Face it. If you want customer service, go to Nordstroms or Nieman Marcus. Do a better job selecting your service provider; be clear in the order, and overpay.
Fiverr is the world’s largest marketplace for creative and digital services, including graphic design, copywriting, voice overs, and music and film editing.
Fiverr is changing the way the world works together by giving entrepreneurs, freelancers, small businesses and even enterprises the resources they need to get things done.