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FishInTheSky.comReviews 50

2.0

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FishInTheSky.com Reviews Summary

FishInTheSky.com has a rating of 2 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FishInTheSky.com most frequently mention customer service and total scam. FishInTheSky.com ranks 123rd among Prom Dresses sites.

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New York
1 review
3 helpful votes
Follow olga i.
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If I could give this company a negative star, I would. It was a total disaster and embarrassment. Prior to ordering, I chatted and exchanged emails with them various times. They reassured me that they do accept return. So, I ordered the dress and specifically noted "same as the picture" so that there would be no misunderstandings. When I received the dress, it was NOTHING like the picture. The pictured dress was light pink. The dress I received was beige and YELLOW with some pink. It was hideous. When I tried to return the dress, they said no returns because the shipping was more expensive than the actual dress. I paid $170.00. They first offered me $25.00. Then, $35.00. And, after two weeks they offered me $45.00. DO YOURSELF A FAVOR, DO NOT ORDER FROM THIS COMPANY. THEY ARE LIARS, SCAMMERS, ETC. I FEEL SO VIOLATED. BUY ONLY FROM USA. DO NOT BOTHER WITH CHINA, JAPAN, ETC. All they want is your money. The quality of the dress was a total joke.

Date of experience: June 26, 2014
Nevada
1 review
4 helpful votes
Follow Araceli V.
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Everything on the website looks great but I either see excellent reviews or horrible reviews. I have 1 year to deal with minor issues if I decide to order my dress through this web site. Could someone please advise if this is truly a scam or not? I'll send my measurements a few inches bigger and with plenty of time... I just want to know the overall quality and the outcome of the product.

Date of experience: June 20, 2014
Washington
2 reviews
5 helpful votes
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If I could give this company NEGATIVE STARS I would. I ordered a dress and sent in my measurements and told them to make it 3-4" longer than picture. It arrived as a short dress and was way too small. I have tried numerous times to send the dress back as this was all their error and they will not take the dress back OR do anything about this. They had the nerve to tell me to order another one and they would give me a discount. Really? I don't think so. DO NOT EVERY BUY FROM THIS COMPANY. I seem to be out $160 and I am not happy. Please spread the word that this is a fraudulent company and do not do business with them unless you want to lose your money.

Date of experience: April 11, 2014
Georgia
1 review
3 helpful votes
Follow RENEE B.
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This place is a total scam. Ordered a dress for my daughter, never came within the two week, was delivered 15 days after event and to mail it back - it is costing me $30 dollars and a ton of paperwork to dispute the charge... DO NOT ORDER FROM THIS SITE!

Date of experience: October 22, 2013
California
1 review
3 helpful votes
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Ordered the wrong size dress. Wedding coming up soon! Takes 1 day response for EVERY email and reply. Canot have a converation. Phone number will not accept calls. Chat line continues to hang up on me. I have never had problems such as this. Its not like I want my money back, would just like to exhange. Dress came with NO TAGS OR RECEIPT. I am not sure what size it is. They told me to take it to a tailor and have the back laced up but the dress is waaay to small. Tailor said she cannot do anything. It like they monitor your email address and wont take your concerns. TOTALLY TERRIBLE SITUATION! DO NOT ORDER FROM THIS COMPANY!

Date of experience: October 9, 2013
Virginia
1 review
2 helpful votes
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Ordered dress for my granddaughters homecoming dance - paid $50 to have the dress delivered within two weeks. Kept reminding them of the delivery date and they told me not to worry dress would be delivered. Dress was not delivered and the date came and went. Told them I wanted a refund - they offered 20% off and the expedite fee. I told them I wanted a complete refund and I did not want the dress because the occasion was over. They told me it would take six months to refund even the 20% off. I told them I was going to my bank to dispute the charge (stupid me used my debit instead of credit). Fifteen minutes later they shipped the dress!

Date of experience: September 30, 2013
Pennsylvania
1 review
2 helpful votes
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Tried to order a dress
September 21, 2013

Tried to order a dress. Was told we got 70 percent off shipping, but they were still charging $30 for shipping. I got on the chatline and asked how they could deduct 70 percent and still end up with a $30 shipping fee. The person on the chatline refused to reply. This is highway robbery. I'm glad we didn't follow through on our order.

Date of experience: September 20, 2013
Arizona
2 reviews
2 helpful votes
Follow Steve H.
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This is a scam website; these people sell cheap Chinese made junk of poor quality and then they refuse to exchange or refund by return. Stay away from this site if you value your hard earned money. These people are crooks plain and simple and you will get ripped off. My wife was heartbroken that the dress she ordered came in 2 sizes too small and they refused to do anything about it.

Date of experience: September 11, 2013
Florida
2 reviews
2 helpful votes
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My mom needed a dress for my niece's wedding in October. While my 72 year old mom was visiting me in Florida, we ordered a dress from the site. I measured my mother's body, ( I used to own a costume shop so I know how to measure a body) and chose a dress according to her measurements. Needless to say, when she received the dress back home in NC, the dress did not fit. I went on their live chat and they told me it was impossible that the dress did not fit that my mother had to send pictures... Okay great, 72 year old mom, has no computer and a flip cell phone without a camera... now what? So they told me to email the seamstress. I did. Of course they claim the "HAND MAKE" each dress to order... Ok, REALLY? This is a Chinese company. They mass produce everything. The company will not take back my mom's dress to exchange for one size bigger. This company, like the majority of Chinese companies, are a SCAM. DO NOT ORDER FROM THEM. THEIR SIZING IS ALL OFF- 2 inches too small. AND THEY DO NOT ACCEPT RETURNS OR EXCHANGES LIKE THEIR WEBSITE CLAIMS. AT LEAST HERE IN THE USA "THE CUSTOMER IS ALWAYS RIGHT"... LET'S STICK TO AMERICAN MADE PRODUCTS. NEVER AGAIN!

Date of experience: August 20, 2013
Australia
1 review
1 helpful vote
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The dress arrived well within time and did look like the picture. I asked my daughter to try it on and it fitted ok, if the bodice was a little tight. She complained that the dress hurt under the arms. On closer inspection I found that the seams had not been trimmed and the binding was full of fabric. Being a sewer, I cut open the binding, cut the excess fabric and restitched the seams. Again, my daughter put the dress on (which we had purchased for her to wear at concerts when she plays the violin. I asked her to try playing wearing it and less than halfway through her piece she stopped and complained that it was hurting. She had rashes under each arm where there was a hard lump of fabric rubbing her skin. Back to the drawing board, I took the sleeves out and opened up the bodice to find that no excess fabric had been trimmed inside the bodice (I cut out heaps of excess) and at the top of the bodice, there was so much fabric in the underarm seam that it caused there to be a hard lump of fabric. I was unable to reattach the sleeves as there was insufficient fabric to make useable sleeves.
Once I had removed all excess fabric and restitched the bodice and lining, the dress fitted better in the bodice (because of how much fabric had been removed) and she now has a very pretty sleeveless concert dress. It was quite a lot of work to fix as a result of corner cutting in the dressmaking. Would I order from them again - I would be very hesitant.
The order process was very professional as was the tracking and delivery. Once pressed, the dress did look very like the picture.

Date of experience: June 23, 2013
Pennsylvania
1 review
2 helpful votes
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HORRIBLE
April 19, 2013

HORRIBLE - DO NOT ORDER FROM THIS SITE. First of all, they charged my card more than I authorized. When I tried to cancel my order, they refused. They claim to have shipped the item - but I have never received it. Their customer service is a joke, this is a total scam!

Date of experience: April 19, 2013
California
2 reviews
3 helpful votes
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AWFUL
April 16, 2013

AWFUL -- same as DREAMPROM.COM -- do not trust anything they say on their website. I am usually very compassionate and kind to businesses mistakes. This place falsely advertises and almost ruined my daughters prom. Nothing is as they promise and they will fight you tooth and nail for a refund. THEY WILL NOT ISSUE A REFUND -- They offered to give me $30 to get the dress altered! It was a $300 dollar dress that probably cost $2 to make. TERRIBLE.

Date of experience: April 16, 2013
New York
1 review
0 helpful votes
Follow a h.
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DO NOT ORDER FROM THIS SITE unless you are willing to take whatever you get! They will not exchange dresses even though it clearly says they will on their website.

THEY FULLY COMMIT FRAUD in their color charts and when asking for an exchange - have been told that our dress (wrong color) "is beautiful and one of a kind passing inspection..." NOT A QUESTION OF IF THEY THINK IT IS BEAUTIFUL. Bottom line DO NOT ORDER FROM HERE unless you want to waste money and are okay with anything that shows up.

Also - all of the positive reviews on here are CLEARLY written by the company!

Date of experience: April 2, 2013
North Carolina
1 review
1 helpful vote
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I have ordered 5 bridesmaid dresses and 2 different wedding dresses from here, I am a size 8-10 so I ordered just that, the 1st wedding dress was wayyyy too small, I couldn't even get it on. 1 of the bridesmaid dresses was a darker shade than the rest, mind you I ordered all of them in the same color. 2nd wedding dress I ordered, I spoke with the representative, I am pregnant and they assured me that they would make the slip with stretch material, the dress got here and it was not made how they promised, so that was a waste of more money, and when I spoke with them they basically told me "oh well", they would not accept responsibility for their own mistake and didn't want to work with me in any way to resolve an issue that was their own fault. DO NOT purchase from this site, if you do you will be VERY disappointed! Not to mention I ordered the 2nd wedding dress in a size 16 and that JUST fit and Lord knows if I bought a size 16 dress from any other store, I would basically be able to swim in it!

Date of experience: March 25, 2013
Washington
1 review
1 helpful vote
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The dress looked exactly how it was shown in the picture, you have to buy a skirt to go under the dress but I thought it was beautiful without it as well. Because of custom measurements through Fishinthesky my dress fit perfectly and did not have to be tailored at all. The shipping was also fast and over all I was very satisfied with my dress.

Date of experience: March 20, 2013
California
1 review
0 helpful votes
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This dress is so beautiful looks like it cost thousands of dollars. The fit was perfect even when I lost weight before wedding I was able to just pull lacing in. Everyone loved this dress. Thankyou for this wonderful dress. Had too show more pictures of this dress.

Date of experience: February 27, 2013
California
1 review
1 helpful vote
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Dress was beautiful!
February 27, 2013

Dress was beautiful! People thought I paid a lot of money for this dress. I had no problems getting the dress and shipping was fast!(4 weeks), although, I know my wedding was off season. (MARCH) Thanks Fishinthesky!

Date of experience: February 27, 2013
California
1 review
0 helpful votes
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The dress really does exceed one's expectations. The fabric is of very good quality. I enjoyed a lot wearing it. Also, the customer support team was of great help with all my queries.

Date of experience: February 27, 2013
California
1 review
1 helpful vote
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I ordered this dress for my wedding and I absolutely loved it. I wished that I had just given my sizes to Fishinthesky as I made an incorrect choice for the size and had to get the dress altered. But I still loved it and was very happy, and people can't believe that I didn't pay thousands for this dress.

Date of experience: February 27, 2013
New York
1 review
0 helpful votes
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The dress itself was not bad, but the sewing job was terrible. Nothing was straight. They DO NOT refund your money. They told us to take it to a tailor to fix the sew job. I don't think any professional seamstress would be able to fix the disaster they sent us.

Date of experience: December 21, 2012

From the business

Prom Dresses. Dress for Prom with 16500 different styles. Cocktail Dresses, Quinceaneras, Formal & Evening Gowns. Wedding dresses & Wedding party dresses, Homecoming Dresses, UK prom dresses 2012...