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Overview

FastCardTech has a rating of 3.08 stars from 71 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastCardTech most frequently mention online store. FastCardTech ranks 196th among Mobile Phones sites.

  • Service
    16
  • Value
    16
  • Shipping
    16
  • Returns
    14
  • Quality
    15
8
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • After paying with PayPal for a phone, they claimed initially it had been sent.
How would you rate FastCardTech?
Top Positive Review

“Nice place to get cheap phone”

hhio g.
2/15/17

They do honest business, respect costumers, web site presented in a nice view. Several shipping options and prices. Good variety of products and a good customer support. Will sure be back to the store for my next purchase

Top Critical Review

“CROOKS”

Jack d.
11/16/17

I bought a smartphone on this site. It took three months to arrive and it was broken! I complained. After about three months and many emails, they agreed to change the smartphone... Until returning another device spent another 8 (!) Months and came a smartphone much cheaper and lower! I complained and only after 9 months agreed to change this equipment. Until today! Almost two years and neither smartphone nor money... CROOKS.

Reviews (71)

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Reviews that mention popular keywords

phone (46)
Thumbnail of user jackd153
1 review
0 helpful votes
November 16th, 2017

I bought a smartphone on this site. It took three months to arrive and it was broken! I complained. After about three months and many emails, they agreed to change the smartphone...
Until returning another device spent another 8 (!) Months and came a smartphone much cheaper and lower! I complained and only after 9 months agreed to change this equipment. Until today! Almost two years and neither smartphone nor money... CROOKS.

Thumbnail of user aartl10
3 reviews
1 helpful vote
June 3rd, 2016

Not long before, I have bought one HDC phone in this online store. This phone takes fashion appearance, I was worried about this phone before getting it, after getting this phone, I like this phone very much. There are some probles when this phone is transportted, but workers finally solve mu question. In a word, it really takes me a good experience.

Thumbnail of user hhiog
1 review
0 helpful votes
February 15th, 2017

They do honest business, respect costumers, web site presented in a nice view. Several shipping options and prices. Good variety of products and a good customer support. Will sure be back to the store for my next purchase

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Value
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Thumbnail of user hanos1
1 review
0 helpful votes
November 13th, 2016

Ich habe außerhalb der Geschäftszeit ein Handy online bestellt. Nach einer halben Stunde (immer noch außerhalb der Geschäftszeit) habe ich per Chat und E-mail um Stornierung gebeten (es war zwar das richtige Handy aber die falsche Version). Auf den Chat wurde dann in der Geschäftszeit reagiert, mit dem Hinweis ich solle ein Ersatz angeben. Fast gleichzeitig kam aber die Versandmitteilung. Inzwischen wird auf Mails und Chat nicht mehr reagiert. Never again

Thumbnail of user jozefv
3 reviews
4 helpful votes
June 11th, 2016

I highly recommend this online store if you want good products and great prices.
Some time you have to wait some days because of free ship. But the end result is worth it. You will find you get same items cheap at least 20% than ebay and amazon.

I was initially skeptical to consider an online retailer that supposedly had free shipping. I mean does that mean terrible service and support, also + horrible product.
Come on that should is BIG NO, in fact just the opposite they are genuine and the products I have ordered and received so far are of really good quality.

I ordered some small items first (phone screen protector and case) for a new phone and was worried about the correctness of the details on the website about given products. They were very accurate and the awesome website with the wide range of product listings was in fact what gave me the confidence to make the purchase.

Now I had ordered one tablet pc today arrived.

Everything is good

Tip for consumers:
Can trust

Service
Value
Shipping
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Thumbnail of user peterk115
1 review
1 helpful vote
February 4th, 2017

I ordered a $160 Lenovo Android phone that arrived with the package re-taped and the contents empty. There was a phone box inside, but the box contained no phone, no charger, no cables. When I asked for my money back from FCT, I was told to get a non-existent form from the US Post Office to declare that the phone was stolen, which USPS does not do. I had USPS send back the box with an "empty contents" sticker, but FCT still would not refund my money. DO NOT USE FCT.

Thumbnail of user tonym139
1 review
2 helpful votes
October 24th, 2016

I bought the device 11/2015. It was unfunctionally from the beginning. After many questions and answers with videos I sent back the device. Unfortunately, 180 days of PayPal were over due to the many questions from the shop. I sent the device back on 13.07.2016. It has arrived, was confirmed to me. To this day I have received no replacement. Meanwhile, the support is no longer reported. Cheaters! I have warranty, but the item and my money has fastcardtech.

Thumbnail of user tizimt
1 review
2 helpful votes
September 23rd, 2016

It has been passed 30 days since i made my payment on a phone but the tracking number shows nothing, and they keep fooling me saying that they will speed up the deal. I will ask paypal to ban them. I wouldnt recommend you buying from this site

Thumbnail of user jamesd209
1 review
2 helpful votes
March 4th, 2016

Two weeks ago I paid $193.25 for a Letv 1 x600 smart phone. I was given a tracking number which was either in-correct, or fictitious. After nine requests for help, all to no avail.and no further forward. People be warned, this is not an honourable seller, they will take your money and you will not get your goods. I have tried to get help from Pay Pal, this has also proven to be impossible.
Rob.

Thumbnail of user matthijsb13
1 review
2 helpful votes
May 22nd, 2015

When I bought a mobile phone at this company. It arrived in several pieces.

Sent is back for repairs. After a few statements: phone is under repair at the factory. It has become quiet from fastcardtech-side. No updates.
Worse: no phone no refund, no replacement phone.

Do not make my mistake by trusting fastcardtech!
They are not your honest pal!
This company is scam. Avoid at any cost!

Thumbnail of user jerryl55
2 reviews
8 helpful votes
January 27th, 2017

No customer SVC, no help a total unscrupulous Corp. A fraudulent deceitful organization, stay far away,...

Products used:
Shoes

Thumbnail of user javierr17
1 review
0 helpful votes
March 5th, 2017

Llego bien el producto, todo intacto y caja sellada, el envio fue rapido pero tardo en llegar a mi pais y ademas me enviaron unos regalos.

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Value
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Thumbnail of user thomask66
1 review
6 helpful votes
May 24th, 2016

I have bought many years FASTCARDTECH from 2010 year my first smat phone T32+.
I am delighted with this I have bought many years FASTCARDTECH. I am delighted with this online store, you have very low prices compared to other stores. The Smartphone brands such as Samsung, LG, HTC, Sony are discounted. You can also make use of discount coupons.
Compare much website Fastcardtech let me feel price cheap and really care about buyer. Every time buy from them will send me some small gift like old friend send package to you.
Show my new Xiaomi mi4s bought from them in last month, Total 15days by freeshipping arrived to me no tax.
Every thing looked amazing!

Tip for consumers:
Good price good service

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Thumbnail of user martham77
1 review
3 helpful votes
August 22nd, 2016

I bought a meizu mx5 from them on November 2015. Not only the order came incomplete, (Tempered glass and eu adaptor were missing) but also the phone started unexpected shutdowns a month ago. After a series of emails I shipped back the phone and demmanded a refund (of course first I made sure that they supported refunds on defective products). They first told me that they will fix it and be patient. Then they told me to sent me another model instead (with worse specs). Long story short still nothing about my money. I can't believe these people run an eshop. Their responses are ridiculous. I regret trusting them with my money and I strongly recommend you don't.

Thumbnail of user tessaj2
4 reviews
0 helpful votes
January 18th, 2021

Not long before, I want to buy one Xiaomi Mi5, I looked for many websites. Finally, I find this online store. The price of this phone is very cheap, and performance very well. It is a good choice for users.

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Thumbnail of user jip77
1 review
1 helpful vote
October 24th, 2017

I bought phone from fastcardtech few years ago and never received it. I asked for money back and even it I didn't received. I even paid insurance for the case that pfone is lost during shipping. But from fastcardtech nobody communicate with me.

Thumbnail of user angeloa14
2 reviews
0 helpful votes
January 18th, 2021

I've bought from Fastcardtech website for the past 8 years with no problems.
Fastcardtech has one of the best customer service reps ever. Fastcardtech does
Stand by their money back policies. I would definitely recommend
Fastcardtech to anyone wanting superb customer service.

Tip for consumers:
Goo service and high quality!

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Value
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Returns
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Thumbnail of user joelr27
1 review
2 helpful votes
May 9th, 2016

I have years bought in this shop. In all the time I have not had any problems. Phones always arrived as described on the web.

I buy here especially because you have the best prices lower, discount coupons. Summarizing I love FASTCARDTECH

Tip for consumers:
I recommend talking to "Mahone"

Service
Value
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Thumbnail of user axeld13
1 review
2 helpful votes
November 13th, 2017

I received a hdc s7 with only 1 gb ram, in the page it says 2 gb, and with the speaker broken, I also bought a case, which they did not send and they did not want to return the money

Thumbnail of user silverf1
2 reviews
3 helpful votes
March 8th, 2016

Après avoir parcouru le net, j'avais identifié que fastcardtech avait de nombreuses critiques négatives, et était un site dont il fallait se méfier. Il était cependant mentionné qu'en choisissant un payement par Paypal, les litiges étaient généralement résolus correctement. Voyant que sur ce site était proposé un téléphone chinois pratiquement introuvable sur le net et même en Chine (le Dakele 3), j'ai choisi de prendre le risque de le commander avec paiement Paypal.
Au début tout s'est bien passé, remerciements pour la commande, et 3 trois jours après un mail annonçant l'envoi de ma commande avec un numéro de suivi (censé apparaître dans les systèmes de suivi dans les 3 à 6 jours ouvrés). Là où les choses ont commencé à se corser, c'est quand, ultérieurement à la soi-disant expédition de la commande, j'ai reçu un mail de leur part m'indiquant que le téléphone n'était destiné qu'au marché chinois, ne pourrait pas être utilisé en Europe, et me proposant de choisir parmi d'autres modèles. Ayant préalablement étudié les spécificités de ce téléphone, je leur confirme que je suis au courant des réseaux compatibles ou non, que je sais que je ne pourrai pas utiliser la 4G en France avec ce téléphone, mais que je m'en accommode et confirme ma commande de ce téléphone en particulier. Suite à ma réponse, un deuxième mail m'est envoyé, insistant pour que je change de modèle de téléphone, ma réponse reste identique. A partir de ce moment, plus aucune réponse à mes relances. Le numéro de suivi des colis est probablement faux puisque 16 jours après la soi-disant expédition il apparaît toujours comme inconnu dans le système de suivi. Trois semaines après la commande, envoi inconnu, pas de réponse de fastcardtech, j'ouvre donc un litige Paypal et au vu de ces éléments demande l'annulation de la commande et le remboursement de la commande, commande effectivement intégralement remboursée dès le lendemain (à ma grande surprise, je dois bien l'avouer...).
En résumé, expérience fidèle à la majorité des retours sur le net donc: site ne disposant pas des produits annoncés comme en stock, mentant sur le fait que les produits sont envoyés et donnant de faux numéros de suivi. Pas de réponse aux relances, acheteur protégé uniquement grâce à Paypal. Site fastcardtech à proscrire...

Thumbnail of user rastof
1 review
3 helpful votes
December 16th, 2015

DO not be cheated by the nice looking price tag!
You will get what you paid for!
Hidden charges during completing order.
FREE shipping according the advertising - you wish so!
They will ask for extra money in addition and making an idiot from you.
I got two answers from two employes completely different about the same order.
Afterwards, I realized that they never send my parcel, provided tracking number was fake and stopped communicating via email.
Long story short. Frauds, cheaters idiots who are abusing our confidence in internet trade!
If you see 1/2 reviews with one star something should be wrong!

Thumbnail of user sadsdasaa
1 review
0 helpful votes
February 14th, 2017

I bought at the store a few mobile phones Xiaomi Redmi Pro and other electronic devices. Our transactions were successful, super-contact and fast shipping. I recommend to all who want to buy a great product at a great price.

Thumbnail of user aaasa
1 review
1 helpful vote
November 4th, 2016

They're liars, cheaters and thiefs.
My phone was never delivered (over 2 months of shipping time), the tracking number shows the package has been delivered to the destination country, but the local post office, the international shipping company have no clue whatsoever on the location of the package!
2 months of back-and-forth messages with FCT and the replies are always 'we will check', 'pls check with local post office'. 5 times I wrote I did check with the local post office and they have to start an investigation on their side or a refund process, and for the 6th time they replied 'the tracking number shows the package has been delivered to the destination country'.

Thumbnail of user rudolpb
2 reviews
2 helpful votes
May 21st, 2016

I really can't fault FastCardTech.com at all. The process for ordering an upgrade to my mobile and EE plan was simplicity itself. Throw in the excellent Bluetooth speaker, that was on offer at the time, and the fact that they offer lower prices, for the same plans, than EE and you can see why they're so highly rated and successful.

Thumbnail of user vishals15
3 reviews
25 helpful votes
April 27th, 2016

I bought a shirt online via aliexpress When the shirt was delivered it was very small in size no way one could wear it. I lodged a dispute. Seller agreed 4 refund but wants the good to be returned back. Return will cost me three times the actual value of shirt. Seller is stick to it. I have no option but to keep the shirt as return cost 3 times the whole value of shirt.Its a game plan of seller he knew it very well no body will opt for return due to cost involved. Its a win win situation 4 him. Customer care at aliexpress is useless. Now its the buyer who is suffering for no fault of his. I have been supplied a shirt of very small size which I have to forcefully keep as the no other option us awailable.So I want to warn every buyer that be aware of this FRAUD COMPANY aliexpress.If you still dont believe me then you are free to try yourself by buying a product from this fraud aliexpress company.

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About the business

Wholesale Android mobile Android tablets Mobile phone Dual sim smart phone

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