I purchased a wedding dress from fashionlande.com.
Fashionlande.com Reviews
WEBSITE:
TOPICS:
CONTACT:
Tsinghua University, Room 23, Beijing, Beijing 100081, China
28 Reviews for Fashionlande.com
All Reviews
▼ Sort by: relevant
This site is using fake Verisign AND McAfee badges. You know what they say, if one thing is fake, everything else probably is too. Buyer beware!
When I saw the mass of comments about this one, I had to go read them and see what it was all about. I haven't used the site myself, wrong gender, horrified at the idea of marriage, and so forth, but I thought it might be helpful to sum up what we know about this one so far if you don't feel like reading all the past comment.
Well, we know it's a Chinese business, and since Chinese sites regard such things as normal practice, it has fake badges claiming that it's verified secure and all that. These are stolen and meaningless. It also uses images and probably text copied from other sites, to disguise the fact that what you see isn't what you get.
Delivery times are erratic and entirely unpredictable, so it's unwise to plan the wedding date before you get the dress.
This all tends to suggest we're looking at a very small business in China, hiding behind a fancy website which is largely made from other people's bits and pieces and topped off with a number of, how shall we say, false statements. For all I know it could be a family working from home. It certainly isn't one of the world's biggest bridal stores.
But, and surprisingly, they do seem to deliver. You don't get what you expected, but you do get something, and if you're lucky, it's a success and you look great in it. At worst, it doesn't fit and is nothing like the photo they used. In the vast majority of cases, it arrives up to many weeks beyond the predicted delivery time.
So you really need to look at this one with your eyes opened. It doesn't appear to be a scam, as such, which makes it better than most Chinese sites straight away. Occasionally, you get what you paid for first time around, if rather overdue. You must ask yourself, is this what you came to the site for? Is the value of what you really get, still going to be good enough despite any problems it might have? Knowing what you know, do you still want to stop here or shop around? Remember you're asking for something to be custom-made without the maker being able to try it on you or see you in it, or even show you how it's going along.
There are lots of great comments here and you'll find girls who have photos of themselves in the dresses they did get, and tales of the ones that didn't work out. Just don't forget the real nature of the business. An impressive website doesn't mean anything, especially in a country where the standards of manufacture aren't known to be impressive and it's good business to tell a few little tales, here and there.
This is the best breakdown of the experience you will face on FashionLande!
Thank you! With lots of practice I am finally beginning to write as if I knew what I was talking about ;-)
You do good work. And glad you DO know what you are talking about.
How do you come to the conclusion that he knows what he's talking about? All he does is look at the website in question, look at other people's feedback and then guesses what your experience might be like... what a waste of time.
Thank you for summarizing my own comments in so much less space. I regret you chose to waste your time reading them, and I hope others will find your comment much more useful and less time-wasting than mine.
LOL, You're so welcome - hope your wedding dress fits nicely.
I Can't find any reviews about this site. I don't know if it is a scam or not.
lol oh darn! I bought a dress from there! ha! o well.. Thank God it was a cheap dress!
OMFG....That is hilarious you figured that out TC about the Visa/MC.
let us know what happens, i'm considering buying from here
Okay! I will...I ordered my dress 3 weeks ago. It "says" in all the information about the shipping and stuff that it may take about a month to a month and a half for me to get it. So i'm counting down the days! lol But I will keep you posted!
I have an update.... they just sent me a email saying my order has been shipped. So hopefully next I will receive my dress in good condition! I will update again when I receive my dress!
I just received my dress... it is very well made and fits perfect! It looks a little different than the picture but almost like it! I love the dress!! Very well worth it! So I can say that I had a very good experience with Fashionlande. If anyone has any questions email me at AprilLeShea@gmail.com and I will send a picture of my dress. Thanks!
This site is a knock-off site. They steal the images from designers and make the dresses cheaply in China. It's illegal and they have been reported to the authorities.
so april r? how long in total did you dress take to come?
About a month and 2 weeks.
My dress dosen't look 100% like the picture I ordered but very much resembles it. I love my dress though! It still looks great!
april r..... i orderd my dress over a month ago but i still ain t received a email and i read on their site that after you order you should have a email 2 to 3 days later.. did you??and did you order it rush delivery?i have tryed emailing you but coulden t do it i don t know if i done it wrong..you can email me at charlene.lewis31@yahoo.co.uk...i would be very grateful as i think you are the only person who has actually received a dress thanxs again charlene
well great i have just received a email from fashion lande an they say my dress is in tailering an they will email again wen dress is ready to be shipped.. an april your dress looks great so this site is no scam its just chineze ladys making a livin no harm in that they do a great job by the looks on aprils dress..
Thank You Charlene! I agree with you! I hope everything goes well for you with your dress and your wedding! Keep us updated!
April R could you please email a picture of your dress too? I was very interesting in buying a ball dress from there until I saw this thread and the whole Visa/MC thing. And I only have 7 weeks to go, it would be greatly appreciated! My email is littledominoes2@hotmail.com
It scared me to and I found out after I bought it. But my dress turned out good! I emailed you some photos.
emma w... if you are from great britain then i suggest you don t order if you only have 7 weeks to go as i orderd a month ago an it does state on tha site you must allow 45 to 55 days.. i will keep you all updated on how long it takes to get here..
Thanks charlene, I'm planning on doing a rush order so hopefully it'll come earlier then
i ordered my dress last week, I will also update on how my dress turns out and the service
Hi April, I am planning to buy a dress from them too. Could you please send me some pictures o the dress?stephie0524@hotmail.com
Thanks
are you gals from great britain?? im from south wales... i think april may have had her dress earlier as she s from another country i think a bit closer than great britain..
Yes i'm from Alabama in the United States not sure how close or futher away I am from China.
hi april i diden t want to say where you were from just incase you diden t want me to.. thats up to you to say.. so china ain t closer isit ha ha dopey me hey ha x
lol No I promise it's fine! lol No big deal! :-)
Hi I too have recently ordered a wedding dress from fashionlande.com. I have been waiting 5 weeks now so should get mine soonish, however they are all delayed due to Chinese New Year. I like you all coudnt find much on the internet about this site until I made a breakthrough. Fashionland was formally known as Fashioninthebox.com, there are quite a few reviews for that site.
ah i just seen that site fashioninthebox they must have changed the name after a bad comment was ste on there well so far my points of veiw about them is all good..will update wen my dress does come though..
Hi ladies, mixed reviews about this site I see, i really love the dresses they have, and for the cost!....i mean WOW! .....im getting married next year, not sure what to do....anyone had really bad experience with them? April R....could u send me a pic of your dress please? sarahbirdx@aim.com....thanks
i will show u pic s of my dress wen it comes.. i seen aprils and its great.. so fingers crossed
thanks, i'll have my fingers crossed for you too, stressful time!
Sarah L. I will send pictures!
Just like to say that I ordered my dress last week, and I just sent them an email asking about the status of my dress, and they replied in no more than 5 minutes.
thanks April R. x
Your Welcome!
I really would like to know if it is a gamble or not as I have seen the perfect dress on here as well, PLease if anyone wants to send me a pic of their dresses ordered /arriving I would be grateful, My partner said if it seems too good to be true then it usually is which has worried me a little x thanks lynseyboyle@rocketmail.com in the UK x
ask april r to email you pic s ..i seen her dress an its great on her..i am going to keep you all updated on mine..think it should come around march the latest..
April can you please email me a picture of the dress you received? I ordered THREE dresses and I am starting to worry if this site real or not.
Nadeenmahrous@gmail.com
Thank you
I just want to let everyone know that I am not promising you that your dress will turn out great! All I know is that mine did and I love it! If anyone has a bad experience after emailing me about my dress then I am really sorry! I hope I did not just get lucky with my dress and I wish you all the best with yalls dresses! I hope everything goes well!!
still ain t had tha email saying its being shipped will keep u all updated wen they do.. can t wait to see it..ive made a little plan if its not up to tha standards i exspect then for that price you can t go wrong ill have it blinged up or something ha.. ha
lol! sounds like a good plan!!! Mabye it will be here soon!!! I can't wait to hear about it!
Oh Im really excited, I got the email to say mine was shipped on Firday so fingeres crossed. Im not to worried about it in NZ wedding dresses cost thousands so I can still get it altered and it will have cost a fraction of what I would have paid.
had a shock this morning my dress has come an its fab... it looks amazing.. i will try an get some pic s on ere
Great!!!! Im soo happy for yoU!!! yes try and send me a pic! I want to see!! AprilLeShea@gmail.com!!!
Hi Girls, I've also been looking at the site and was wondering April & Charlene if you wouldn't mind sending me a picture of your dress to wooki_10@yahoo.com. Cheers and so glad someone is happy
Charlene thats brilliant :) I'm so happy for you!
Do you mind sending me a picture too? I posted my email somewhere above, I'd love to see!
Yay! Mine arrive today, it is AMAZING! Ill have some photos taken on the weekend. I wouldnt hesitate to tell my friends about this site!
Good Deal!! I'm soo happy for ya'll!!!
i feel like a pain..but can people please email me their dress photos! vintage_pink@hotmail.com plus i'll just let you all know my friend told me about this website, coz shes a bridesmaid for the friend who got a dress off here...apparently it was beautiful, but needed alterations..as it was sweet heart style and way too emphasized in a heart top bit :p but she told me and said to just try and get one! so i might...
can you guys email me pictures of your dresses? glittergurl692 @gmail.com
thank you so much girls!
i will try an figure out how too an will do as soon as, im all new to this but will do k
I just got my dress! It's really gorgeous, I'm actually quite very happy with it. The colour is really great too! The only thing wrong with it is that it's a bit too big for me, but it still fits me great, and I just need to get it altered. If anyone would like the see some photos, I've already taken them and can send them anytime. Just say the word and I'll email them to you :)
hey girls if u could send me the pics of your dresses that will be great. lindychew@hotmail.com
still deciding on whether i should buy my dress on the site or not. so any pics will be very helpful! thanks!!
Emma W. I want to see some of the photos of the dress! Email them to me. AprilLeShea@gmail.com Thanks!
Hi Lindy! I just sent you a picture of my dress!
who ever wants to see my dress please email me an i will reply to them as im new to emailing but i do know how to reply ha ha. ive just put a photo of me in my dress on to my lap top. k gals its charlene.lewis31@yahoo.co.uk..
Hya do u live in the uk . I ordered my dresses 8 weeks ago and I've sent them 6 emails .and they haven't replied I'm getting worried so I've put a case in to paypal was just wondering how long ur dress took to come
i don't understand why some emails don't seem to be replied to?? i've sent them a few emails and every single one was answered within a day. did you check in your spam folder? or that you were sending to the right email? it's been 8 weeks since i ordered my dress, but when i checked last week it was still with the dressmaker. so i'm not worried. patience is a virtue.
i live in wales uk my dress took 2 months to come i diden t ere from them till a month later an they said my dress was in tailering,but im well pleased wiv my dress if u wan see mine jus email me an ill email u a pick back put u minds at rest hey gals ha x
.....Hi, I have ordered a dress from this site on 21/02/2011. recieved one email confirming the order then nothing even tho I have emailed them. Starting to panic now. Paid thro paypal so if it doesnt arrive soon i am considering putting in a dispute to get my money back. What do you think? Could those of u who have recieved a dress from them email me some pics please. nadine_1.9.7.7@hotmail.com
If u are gonna try n get ur money back from paypal you have to do this within the 40 days that you have purchessed I have sent them 9 emails now I purchessed my dress on the 2/2/11 and also purchessed 3 bridesmade dresses aswell paypal have tried to contact them with no reply So I'm very worried as I have no herd anything from them hope u have better luck than I'm having x
Write a comment...hi girls just ordered 7 dresses from fashionlande pleeeeese could you emil me your pics jade.hamilton@btinternet.com. Really worried after reading these comments. Thanks xxx
Finally got a reply from them after going thro the live chatlink. They say my dress is in tailoring and if I let them know the exact date i require it they will let me know more. feel little better now but still very nervous bout waiting. I have however found another dress to order if this all goes wrong, quite a bit more expensive but needs must and all that. lol
hey guys just letting you know my dress was shipped today! i ordered it feb 8, so it took...38 days? i live in australia, so i will also let you know how long it takes to arrive.
I've seen April dress and it is really nice she looks beautiful in it i'm alot less worried now thanks april!!
the dress i ordered was on the 11/02/11 and i still havent received my item, my status doesnt even say it has been shipped out so it has been 7 weeks and still waiting..i have sent them 2 emails and they have not replied..i seem to be seeing good and bad comments here, i dont know what to believe!
Hi Kirsty, My dress took more than 7 weeks before they shipped it, but then it arrived in only 4 days and Im in NZ. The dress is amazing and worth the wait, I took the view that I wanted them to take their time and make a good job and not rush it. Good luck, Im sure you will receive your dress.
Dont worry to much Kirsty, I waited more than 7 weeks before mine was shipped, then it only took 4 days to arrive in NZ. So it will probably come. The dress I received was AMAZING so Im not surprised it took so long to make.
my dress arrived today everyone! It is SOO beautiful!!!! Really well made and fits perfectly :) This is sooo worth the money, and I am recommending this site to all my friends getting married!!!!! It did take AGES before it shipped, but only 3 days arrive here and i live in Australia.
I order a dress from FashionLande at the end of March and still have not received it...I asked them to update me on the ETA of the dress and still have heard nothing and it has been two days...any advice in the situation as they have already billed me?
my advice would be to wait for a bit more amanda. i ordered mine mid february and only received it last week. it ended up being worth the wait and absolutely worth the money, so try not to panic.
I ordered mine feb 21st and have just recieved anemail 2day sayingit has been shipped. Fingers crossed!! x
Ordered mine feb 21st,and have just received an email saying it has been shipped. Have emailed them previously and had trouble getting a response but once they did reply was able to email back and they gave me all the details I required. Fingers crossed it will be nice when I get it now. x
finally i got my dress! the sewing isnt bad, seems to be good condition but the bust area is a stuff up, when you ask for custom made you expect it to be exactly what you asked for..the bottom of the dress is perfect but the top just doesnt fit right..im downright disappointed and my mum will have to do her best to take it in..not ordering through these people again!
I just received an email from them saying that I should receive it in 7 days...I ordered the dress Feb 25th putting them at 8 weeks...if they would have said 8 to 10 weeks than I would not have worried so much....i will make sure to be an advocate against them in all forms of communication.
So I received my dress for a total of 38 days...not noted until now on their site that it takes this long...I received the dress without the pockets displayed in the picture on the site. Have sent them two emails with no response. Pathetic, it is not worth my time to seek legal actions. But I do have plan on bashing them to no end via the web and making it known how horrible their communication and customer service is, hopefully saving others from the troubles I have come across with just simply ordering a dress.
My god I've recieved my dresses 4 bridesmade dresses and my wedding dress 3 of my bridesmade dresses have come all wrong sizes and my wedding dress which should of been custom made is far to big and is not the dress I ordered I've sent them emails which they are not prepared to do anything about it I'm totally disapointed with them and I will tell anybody who wants to buy from them don't do it the stitching is very badly done with loose thred everywhere I've just wasted loads of money because I'm going to have to start again with my wedding weeks away I'm so angry any sugestions on how or what I should do to try n get my money back which I no won't happen
well I sent them pictures of my dress informing them it was missing the pockets the only reason I ordered the dress and they have not replied in two days...i dont think you will get your money back...unless you pursue legal action...they are beyond ridiculous
you must be the unlucky ones coz mines fab i ain t got no complaints.. plus if you wanted to make chganges to the dress for the price their charging you could do so.. ..
two people vs one plus a disapointed bride out weighs one happy person.....for the price they are charging i have the dress in the usa...it cost 118 i wanted pockets on the dress to add them is over a 100 this is a fricken bridesmaids dress so dear charlene your happy comment is bs
charlene.lewis31@yahoo.co.uk...... there s my email dress if u wan me to email you a pic of mine..i also seen a pic of aprils an hers is lovly too.. if you are not happy simple thing to do is don t order again but i definintly will be...
Sounds like u work for them
and most likely get compensated....
Hi, Im in NZ and in no way attached to Fashionlande, I ordered a dress for my wedding and was pretty scared as I have seen some chinese dresses and they are some times a bit cheap. I dont think you can expect to much. anyway I was amazed by how wonderful it was. It was custom made and fitted perfectly, however I did have my measurements made by a professional dress maker and she gave me lots of advice about what sort of product to order as some dresses are just not appropriate to buy without trying on - especially strapless dresses. In NZ wedding dresses start from $1500 and if you want beading or empbruidery you pay at least $2500 so to get a dress for $250 was amazing.
In the nicest possible way, not to sond too mean, I have seen a few pics of the dresses those above are happy with and I feel... this will sound mean, but they are easily pleased, I don't believe that the material, style or quality reflect the image of the dress that they actually fell in love with to begin with. Perhaps they waited in anticipation for so long, the overall receiving of the dress which was probably shock, stunned some into believing it was actually what they ordered. They neither seem to fit where they should, flow like they ought to or photo very well. I have kept these honest thoughts to myself but feel obliged to share my thoughts as this is still up for discussion.
I think the point you have so clearly made is that if you are particular and fussy purchasing on the internet unseen or un tried on is likely to lead to dissapointment.
Im not sure why that comes as a surprise?
If you are realistic and aware that a dress purchased for roughly 10% of the retail price for an equivilent wedding dress is only going to be 90% what you expected and you are willing to take a chance to get a bargain then like me you may get a dress so amazing that your friends cry when they see it because they are so disspointed that their $2000+ dress were not as good.
I am very happy with my dress the material and quality is far better than I could have dreamed, A dress-maker I know was stunned at the level of quality and detail. She said I could not have bought the fabric for the money I paid for the dress let alone make it.
You are entitled to your opinion, however I think it is unfair of you to go slagging of other people who are perfectly happy with what they have recieved.
i completely agree Marina. my dress was lovely and soooo worth the money I spent, not to mention that I didn't have $1000+ to spend on a dress in the first place. And, really, I don't think anyone else's opinion but the bride's matters. If they are happy...than who is anyone to judge their dress.
louise and amanda take a good look at my pic do i look chineze to you? i am from a little valley in south wales.. like i said emaiol me an ill email me in my dress... charlene.lewis31@yahoo.co.uk
work for them ha ha ha so funny
hmmm...we have millions of people working for us in other countries...none of them look american yet they work for an american company? hmmm wow that is so funny. the deal is they say they have a guarantee & customer service, it is about being honest as a company. it is not about the money, i could care less, it is about the words you speak and keeping true to the, i believe your dress was wonderful. i didnt say they didn't have the ability, I am saying it looks like more often they fail. consumers should know that when they use this site. i am sure the dress is great, i am speaking about the company, their communication, which is fundamental and structure. Overall there are about 3 happy customers per there 100 that is not good business and it should be advocated. Keep fighting against me though it should be commended I mean you were happy so that should be all that matter, why would you care about anyone else.
I recieved my dress within 5 days of them posting it and until now have not had chance to let u all know. Why u may ask? well obviously because with my wedding very near i have been searching for a new dress!!!!!!! The dress they sent was a totally diff colour to what i ordered, made to a smaller size than ordered and looked nothing like the dress i ordered. To top it all off the stitching was disgusting and the dress was sown 2gether across the middle. AWFUL!!!!! thankgod for good old BHS. A beautiful stunning dress i now have. I have emailed fashionlande and am not at all surprised that they did not respond. Definately do not order from here!!!!!!!!
I know I have been complaining about my bridesmaid dress, but I am so sorry to hear about your Wedding dress, so horrible. Good luck finding one!!
I have been lurking around this site for a while, after ordering my dress from Fashionlande and must admit I went into a total meltdown when I read the reviews. My dress arrived yesterday 9 weeks after ordering it and about 20 emails - some which were answered some were not - and I love it, it is not sewn wrong, very close to the piucture and the quality is amazing - I am a very fussy person and after reading the comments decided I would hate my dress, and have probably been extra critical with the detail on it. It really is a gamble, but we decided we could loose £94 including postage if the dress was horrific. I live in Oxford, England and do not work for fashionlande - as some people seem to think if you give a positive review. All in all I would recommend to my friends, but advise it is a huge gamble!
Hi Emma, i'm going thru similar situation.. i'm freaking out because of the large amount of complaints with fashionlande... im still waiting on my dress.. are you able to send me a pic of urs to my email? marthak_87@hotmail.com... thanks!!
Hi Martha, I will take some later today and send them to you. When did you order your dress? I told them I was getting married on Saturday 7th May, which is a lie, we do not get married until August, but I was that worried I wanted my dress ASAP so I could figure out a plan B if needed, but it still took them 9 weeks! Although they shipped it last Friday and I got it by lunch time on Tuesday.
hey emma! yes my sister told me to order it in advance just in case i need to go for a plan B... I'm still waiting on the dress, it should arrive in 2 weeks. i saw Marina's comments above too and looks like she was happy with her dress. could you pls email me some pics to: marthak_87@hotmail.com.. thanks guys!! i ordered mine on 3rd of April.. and its been just over a month now.. im in australia tho and we're far from everything!!
although! i did buy a dress from fashionlande for my engagement party! everyone loved it and complimented me in it i have lots of pics if nyones interested. the only problenm was it came too small so my mum had to alter it a bit for me.. but the dress was stunning for the price. i'm hoping i dont have the same prob with the wedding dress because that will be harder to alter!
hi Charlene, Marina, Emaa and CHelsea, could u guys please please send me photos of the dresses you've received? that would be great! thanks so much
marthak_87@hotmail.com
i'll do the same when mine comes!
Hi yes my dress was good, I showed it to a friend who is also getting marride, she is more risk adverse than me so ordered a bridesmaid dress, it has now arived, and like my wedding dress it is fantastic quality, she is now going to order her wedding dress. I know its a little scary but one peice of advice I was given was NOT to rush them, they are likely not to be such a big company and if they rush your dress it is more likely to be poor quality. Every one has received something, and there seem to be as many happy people as unhappy ones, from my reading above alot of the unhappy people had unrealistic expectations, remeber you do get what you pay for, and to be honest in this case I think you get a heck of a lot more than you pay for.
Use FashionLande at risk other sites to visit. http://www.complaintsboard.com/complaints/i-purchased-a-bridesmaid-dress-from-fashionlande-and-am-absolutely-disgusted-by-it-c427852.html
http://fashionlande.pissedconsumer.com/fashionlande-20110427234684.html.
Just making sure both sides are represented here.
opps the first site is - http://www.complaintsboard.com/complaints/i-purchased-a-bridesmaid-dress-from-fashionlande-and-am-absolutely-disgusted-by-it-c427852.html.
I am soo sorry for some of you who are having bad luck on ya'lls dresses! It seems like a 50/50 chance to take. I got lucky I guess, but I feel for those who did not. I really hope everything works out in the end for ya'll!
can I get pictures of your dresses Im considering ordering my wedding gown there
my email is daddysbabygirl201988@yahoo.com
I ordered a wedding dress earlier this year and it was fantastic, however after getting such a bargain and watching Kate middle tons two dress wedding I decided to order a second dress, well... The experience was quite different, unlike my first order it arrived ver quickly (less than a month) but... When I opened the parcel... It was nothing like I ordered, not badly made or sewn wrong, just a terrible interpretation of the dress I ordered, full length instead of tea length, storage colour nothing like the picture, insured of appliqué flowers and beading as described it was covered in crazy cheap plasticy flowers covered in glitter. However a very sturdy and perfectly fitting dress just not what I expected, my friends were impressed as they didn't know what I ordered but I didn't like it. Anyway unpicked all the flowers (almost 100) altered the straps and now it's a very elegant dress.
Hello ....... I want to buy one of these dresses but I have a little afraid that I missed ..... everyone you got them and can send me a picture please please my email is andrely_1996 @ hotmail.com thanks kisses
I'm another one who has just placed an order and now getting worried! If anyone can send me a picture or their dress, good or bad, please email me!
tonylearoyd@ovi.com
I'm so dumb.. I wasn't happy with my dress at all. It looked nothing like the picture. The colour was different, it was way to big, the strap broke off, it was all round crap. But not learning from my mistake i bought a second dress. This time having the fit custom made. This made no difference. Doesn't look anything like the picture and even having it custom fit its to short and to big up the top. What a waste of $500
whoa - $500? I think you can go to a Chinatown in any metropolitan city and get it made for less (maybe). I'm sorry to hear about this...
I ordered a formal dress, arrived but oh goodness, 4cm too small, very uneven hemline, very poor quality material and marks over it , do not buy from here and now I am worried about my credit card too
Stick with a shop you can try the dress on and get service for returns. They do not honour there returns policy even though i took photos and did what they askked, I have now been ignored
Good luck to everyone
what about calling your credit card company? if you give them this evidence, they may be able to issue you a chargeback and then go after the company.
i now have sent over 20 e-mails and I continually hit send and resend if everyone were to do this surrely this would send them a message.
I have also sent back the dress even if I waste my 25.00 postage I feel they will get a message. I think from the adderss on the TNT docket they may be using other business addresses This could be against tradng laws too. I have learned my lesson.
My husband also tells me that I should be ashamed of myself as someone somewhere is being paid sweatshop wages to produe this rubbish.
Keep your money in your own country. Do not buy from this poor company
when you sent the dress back, did you get a confirmation of delivery?
Thanks Tran,
I sent registered post and also have sent the details to Paypal who have escalated my complaint, now have sent a print screen showing the 55 e-mails I have sent. plus scanned all documentation to Paypal do not give up keep resending e-mails surely they will get the message.
Contacted my bank
I will not give up.
I too have ordered a wedding dress which came with an uneven layers and hemline, original detail displayed with made poorly and substituted with detail that I am not happy with and do not even get me started on the bridesmaid dress I ordered - atrocious!!! I have tried to make lots of contact with thema dn they do not honour their satisfaction guarantee - instead they ignore all emails sent. I wish I had checked reviews before
sorry to hear that, ron - hopefully some of the comments here are helpful...
this is the most horrible experience i have had with online shopping! SHOPPERS BEWARE!! they tell you they are professional but when you get the garment you won't be able to wear it.. the dresses look like they were made by someone learning to sew!! they tell you the dresses are customed made.. inddeed they are made by a 10 year old learning basic stiches.. i ordered 5 dresses and it seems like they got them from another company and then try to cut them down to the meet the measurements.one of the dresses is so big it can't fit the little girl
i tried emailing them after i got the dresses to let them know i want to return and no response to this day
I guess I got lucky because I ordered my wedding dress from this site and it turned out great!
I spose it's a question of, do you gamble on this website for a £100 wedding dress and take the risk, or pay the usual grand or so in shops in this country and play it safe. Bearing in mind it is a your big day, but its only one day, you are not very likely to wear it again.
Also if u do get ripped off....dare i say it, nowdays £100 isn't alot of money.
Kinda made my decision to 'risk' it
true. but wen u buy dresses for ur entire bridal party thats a real problem :(
March 5, 2011
I am going through a terrible time with Fashionlande.com. They won't return my emails. I was suppose to receive my dress in Feb and they won't tell me where my dress is. I hpoe I can get my money back. I never received a dress at all. Very disappionted and let down about the whole thing. Don't trust this site or anything like it.
same with me diane!
where can i report these people, i tried paypal but because paypal only covers upto 45 days i cant file a dispute??
i have waited 8 weeks and still no reply from them..and i just happened to find another website by the name of promlee.com practically identical with a few differences, either they have 2 sites up and running or in the middle of changing their name again!
I ordered from promlee.com. Yes, it does look like a 10 year old learning how to sew made the dress. It's about 12 inches too short, the bust is totally wrong and has no beading, and color - IS RED!!! BRIGHT RED! It's supposed to be lipstick pink. When I sent pics, they said, "QC said it's right," so you're screwed. LIARS!!! I'm so upset and all I need is a physical address to send this back. Does anyone have it? I should have kept hte bag the size of my hand that my dress came crammed in! I can't believe I fell for this!!! If ANYONE has a physical address for promlee, please let me know asap. I know it was from New York, NY.
i have sent them 6 emails asking for the status of my dress and they just don't reply. my son gets married in three weeks time and i have told them this in my emails but still no reply. they are a joke and not a very funny one. pay a bit extra and go elsewhere. margie.
margie, i'm sure you've read the other people's reviews about this - there may be some helpful advice in those. have you called your credit card company to file a dispute? if you want too long, you won't be able to get your money back (paypal also has a 45 day refutation time limit)
thanks for that T N. i payed with paypal so fingers crossed i`ll get my money back. believe it or not i received an email from them this morning.... wonder if they are reading reviews.... said they've been really busy and that my dress was in tailoring and asking when i needed dress for. i wont hold my breath but you never know. thanks again.
can all you ladies who have received your dress please send me the pics of them and let me know how long it took from start to finish to receive dress. ta much. mmargieshaw@aol.com.
margie, you might want to copy and paste that comment onto the other reviews or send the girls private messages...
I purchased a wedding dress from fashionlande.com. Fortunately well in advance of my wedding. The dress arrived in a timely fashion but was made for a much larger woman and was a different design to the dress advertised. The material was also very poor quality. I have had a lengthy correspondence with them and even though they have agreed that they made a mistake they have not refunded my money. I would advise not to use this company, or to be honest any similar due to the poor product.
how long has it been? did they send you anything in writing to say they'd refund you? you should call your credit card company. you can't believe that kind of a business will do what they say if they've already misled you.
It has been 3 months. I paid through PayPal who do have a disputes section. They however state that the purchase was outside their jurisdiction and I have to discuss this further with them personally. They haven't answered my last 2 emails so I am not holding out that much hope.
yikes, sorry to hear this...well, at least you've written this review to let other people know. you could also, if you wanted to, report them to the Federal Trade Commission and to the IC3. they can't get you your money back but they can put these guys on their investigation list, i suppose.
Yes the only reason I'm posting this is to inform others about them. When I was purchasing the dress I looked for reviews and couldn't find any but now 3 months later there are multiple negative reviews on fashionlande - so the more the better.
right, speaking up as consumers is so important - and praising the good businesses as well. so if you know of any good sites for these needs, let us know!
well i had my wedding dress last week from fashionlande, an it is great i would definitly tell friends an make a order again i wish i would have ordered tha bridesmaid dresses too just times running out. people should know tha dresses are not identical too tha advertised pic s but i gotta say they done a real good job on it. an its not like they ripping people with tha prices isit? god for 100 or more pound what more do u want . i am puttin my pic on ere later so if you d like to see them then email me charlene.lewis31@yahoo.co.uk and i will send pic of me in my dress straight back to you s .
you pay 150 bucks instead of 1450 i think you can expect it not to be of amazing quality material i jsut want to see pics of people who actually bought dresses there and can prove them bad or good
What are you talking about Sara? If you pay cheap you will get cheap stuff? I might as well through my money in the toilet. I am not rich to through 150 bucks in the toilet, however I can starve myself to buy a dress for $1450 when I am sure that the dress will be perfect for me..What you are saying it doesn't make sense at all and it doesn't help girls like me who are looking so desperately to find a good dress for a decent price
Please don't order any dress for this site. Two months later, no dress no money no email telling me where my dress is. Don't waste your time and money like I did.
did you call your credit card company? if you didn't get your product, you're entitled to a chargeback: http://www.sitejabber.com/blog/2011/01/26/the-chargeback-how-to-get-a-refund-on-your-credit-card-if-youve-been-scammed/
I am still working on getting my refund for the dress and thank you for the site TN!
This is the worst dress I have ever seen the buttons are sewed backwards this people are beginers or the their children did this I paid $270.00 for a dress off this website luckly I paidto paypal and now Im disputing this claim through paypal to get my money back I will never ever advise anyone to use the site if you at all love your self stay away from fashionlande.com. VERY POORLY MADE DRESS.
hopefully paypal will give your your money back.
i wanna know why they spell it lande???
I hope so too. I have shipped that dressed back to china which cost me $60.00 to ship to china.
I have just got my dress from this website... VERY disappointed... I ordered a knee length dress yet I am standing on (it's longer than me), the colour is different, I also measured myself and made sure to order the right size yet it's too small. I have been back and forth with them and have got no where, all they say is I must have not measured myself right and I would not be getting a refund!!!! I also have friends that have ordered from this site they have also had a bad experience.I DO NOT RECOMEND THIS SITE TO ANYONE!!!!
Ordered a ball gown on the 19th june 2011 and still no sight of it on the 7th august 2011, do i need to say more. I will never use these people again and will never recomend them either.
We are 4 happy people for the 10 unhappy people, please keep them coming ladies. I know the girls that are happy hate that I cannot just leave it, but either can they so really? I was disappointed and I will continue to bash their customer service and lack of communication. Just like they were happy and will continue to applause their work. It allows a consumer to see both sides and proceed with caution. Since it is a gamble they should know what exactly they are gambling with.
Waited 8 weeks for my order of a green mother-of-bride dress to arrive. It came all tightly rolled and bundled up and wrapped in paper. What I got was absolutely disgusting - the stitching was amateurish, the sleeves were uneven, the embroidery and beading were a ghastly silver rather than green as advertised on their Website. Furthermore, they had not followed the measurements that I had given them.
I emailed Fashionlande.com immediately with supporting photos and a request for a Returns Authorisation and the returns address, but they never repsonded, even after 5 emails. Their 7-day return policy is bogus.
Feedback from other disappointed buyers seems to indicate that this is a shonky (dubious) business somewhere in China, hiding behind a glamourously-designed Website.
did you call your credit card company also? you can cite the other reviews for fashionlande that validate its fraudulent practice.
I just got my 3 flowwer girl dresses from fashionland and they are great love them and they came in 1 month had no probs with them at all
Please could you email me the photos of your dresses girls i've just ordered 7 dresses from here and i'm starting to panic!!!!! jade.hamilton@btinternet.com
when did you place the order?
you could call your credit card and see about reversing the charge - let them know about the bad reviews you've seen and that you're worried that you're doing business with a fraudulent company.
I would call them nd cnacel the order and let your credit card know that youu have cancelled, nothing but disappointment here
I purchased a bridesmaid dress from Fashionlande and am absolutely disgusted by it, it's the most hideous dress I've ever seen (I'm not over-exaggerating). It's NOTHING like the photo on their website, it's blood red not burgundy, the stitching was puckered, the dress is longer at the back than the front, it is much larger than the measurements I gave them, and it has these horrible cardboard fake boob things in the chest. I followed their returns policy to the letter, providing photos and evidence that the measurements were wrong etc. They sent a reply saying that they were away for Chinese New Year until 10th Feb, but since then just don't reply to any of my emails. I'm SO glad the other bridesmaids didn't order their dresses until I received mine. Considering just how bad the dress is, I would have to assume that any positive review of Fashionlande that you see has to be written by one of their employees.
with all that evidence, you should be able to file a dispute with your credit card and get a chargeback.
I am not a Fashionlande employee... I live in Alabama and just happend to be surfing online and ran across that site then ordered my dress. It turned out good but I do know it may be a 50/50 chance of this happening. But nope... I'm deff not a fashionlande employee.
I am not an employee either, I live in Michigan. But as I stated in my review...it was a gamble, it just so happened to work out for me, but then again, I could afford to lose the $132 if it didn't work out.
I ordered 3 of these dresses and entered my own sizes. Yet when they arrived they were all the incorrect sizes and did not fit my bridesmaids. The sashes at the back were all out of place and not sitting as they do on the picture. I requested that my flower girl dresses match the colour of the bridesmaid dresses but they did not, when they arrived they were completely different colours. The company REFUSED to refund any money and did not want to help resolve the problem at all. I also ordered a Mother of the Bride outfit which was AWFUL. DO NOT ORDER FROM THIS COMPANY THEY WILL TAKE YOUR MONEY AND LEAVE YOU WITH POOR QUALITY DRESSES.
Where do I start with this site? Sadly, it's just another of these (hundreds) of Chinese "portal" type sites and many seem to be linked. Most have "addresses" in Beijing but that is thousands of miles away from where most of the factories are located. These sites facilitate hundreds of factories to sell their products outside China. The factories steal the images from designers and then make cheap inferior copies. I have pics of some of the "designer" dresses that have been bought by people on these sites. Most are not very good and many don't even look like the original.
I've work in this business for the last 15 years and have been in many Chinese factories so I've seen the good and the bad. As I said, there are HUNDREDS of similar "portal" sites (e.g. Tidebuy, Light in the Box, DinoDirect, Peridress, DHGate and many more) where factories (mostly small) sell their products online. Some of these factories are ok with reasonable quality but some are a disaster. I've seen factories set up in a dirty single room with about 3 - 5 workers. If you buy from one of these sites, you have no idea which factory you are buying from. So it is like a lottery.
If anybody wants a "heads up" on any site, feel free to contact me. No guarantee I can help but since I know this business, I should be able to point you in the right direction.
As pointed out by others, these sites even use fake VeriSign and AcAfee badges. This is just one small sign to watch out for. A reputable company should be contactable by phone, Skype or similar. And if you see the same images on site after site after site with a wide range of professional models and photographic styles, heads cut off or faces blurred, then it's time to get out of there. What you are looking at are stolen images and what you can expect is a cheap rip off!
I got a dress through them and tho it was not exact it was perfect and will definately look to them for any other dresses I need. One of my friends also bought her dress online through this site and had no problems. email me bleedingxhuntress@hotmail.com and ill show you a pic.
Do not order a dress from this company! The wedding dress we received was not the same as the picture they had on their site. The original dress had sleeves, ours did not. The boning at the front was causing unsightly bumps, and the lace-up at the back was causing bubbling. The width of the dress in the skirt was so narrow that it did not allow for any fullness when a hoop petticoat was worn. The shoulders of the dress were so big that they feel off the shoulder and down the arm, which was not a part of the design.
When we sent a letter of complaint and asked for a refund they said that because the measurements we sent them (bust, waist, and hips) were the same as the dress they sent that they could not give us a refund. Instead they offered us a 5% discount on our next purchase with them. This was laughable because there is no way I would ever purchase another dress from them. We have lost $250 of our hard earned money to these dishonest people.
I am considering purchasing a some dresses for my wedding from this website. Can anyone tell me if they have had good or bad experiences?
My friend got so burned by one of those bridal online places she didn't get her dresses in time for the wedding and they just kept her money. I would be very careful...if you do use them have a back up just in case.
i am also looking to buy my wedding dress from this site. i have read some really good things about people buying their dresses online. And they are so much cheaper than the stores. Has anyone purchsed a dress from this site, and can they let us know the quality?
I have 4 months before our wedding to go. I bought a $4000 dress from a boutique but have just found out we are pregnant...a bit of a (very happy) suprise given our first little girl was through IVF but we are absolutely thrilled. The boutique I bought my dress from will not allow me to exchange my dress at all for something that will fit not even one that's is worth half as much so will have to sell a gorgeous never worn dress second hand. There are other options that are cheaper but not necessarily very bridal and this site looked like a good alternative...I was thinking about just buying one and using paypal to pay and then seeing what the quality was like. They let you put a zipper or lace up back which for me would be good...I am sure like with anything there will be dodgy sites and not so dodgy sites so a bit of a stab in the dark. They say their start to finish time is 40 days including delivery...
also considering buying a dress from here, i imagine it's just a cheap labor made dress unfortunately, but if this is a scam I would really appreciate the update!!!
i am also considering buying my wedding dress from this site.om the picture it looks like my dream dress..
but do i take the risk or not..
has i havant that long really til my big day..
so havant time to waste.
but surely someone somewhere has ordered from this site that can let us all no.
It's a knock-off site. They put up images of real designer dresses, but they do not have permission to use those images or make those designs. It's illegal to do so.
I spose it's a question of, do you gamble on this website for a £100 wedding dress and take the risk, or pay the usual grand or so in shops in this country and play it safe. Bearing in mind it is a your big day, but its only one day, you are not very likely to wear it again.
Also if u do get ripped off....dare i say it, nowdays £100 isn't alot of money.
Kinda made my decision to 'risk' it
Hi I have also ordered 4 bridesmaid dresses from fashionlande on the 24.01.11. I'm ver concerned now as it been over 40 days and have not even received an email to confirm shipping. I've sent a couple of emails but no reply! I'm furious really any advice on how to get in contact with them?
did you check the reviews and comments, shenade?
http://www.sitejabber.com/reviews/www.fashionlande.com#reviews-tab
Hi, i thankfully posted on FB that i was looking at buying our bridesmaid dresses from fashionlande a friend sent me the link to this website. I tried to find the same dress on a diff site using the dress description & google images... i have found a website that looks strikingly similar but it isnt listed on here as a scam website. its "joyvogue.com". Has anyone heard of it before or can you go & check it out & see if you think its dodgy????
i wouldn't buy from joyvogue. it allows payment through western union (bad sign), prices are too good to be true, security badges don't link to anything and there's no real way to contact them other than through email. i'm sure this site is based in china. you don't want to take the risk.
i would definitly order from fashion lande again im well pleased with my wedding dress its lush...
i ordered a dress from here a month in advance and with the mixed reviews and overall consensus that they are pretty slow...im starting to get a little nervous. it is a week before the occasion and i still havent received anything from the company (tracking info, said dress, email response, etc). Would it be a waste of money to buy another dress or should i just wait it out?
After reading all the bad reviews I was skeptical about using this mob, however I decided to bite the bullet and place an order as I could not afford the 4-500% markups in a shop.
Anyway on 18 June I ordered my wedding gown, bridesmaid dress, 2 flowergirl dresses and mother of the bride dress. Total order including freight $550 tho silly me should have bought in USD and saved even more. The dresses turned up today - 2 days shipping from China - can't even get a letter in Australia this quick. That was normal service and not a rush order.
The dresses are sensational and am glad I didn't heed all the bad reports. Only 2 minor problems - the sash on 1 of the flowergirl dresses has a tiny hole (looks like a scissors nick) not much bigger than a pin head and you can't notice as it is in a fold and my gown has what looks like a machine oil spot on it so will have to have it dry cleaned before the wedding.
Similar dress to mine in a store in Brisbane $480 and took 8 weeks for it to be made (probably in China) - Fashionlande $87
hi, i bought 3 bridemaids dresses bot 2weeks ago, got a email 2day stated that dey a delivered nd i wil receive dem within 5-10days. afta finding this site im soooo worried, due avin two children under d age of 2 and myslf/partner r unemployed we cant afford to spend money on wasteful stuff. im not getin married until oct nxt yr, bu i also found a wedding dress i really love bu im to nervous to chance it... if anybody ere av pictures of actual dresses dey recieved gud or bad, wud ye mind sending me a pic to my email. awynne67431@hotmail.com, plz and tnk u n advance!!!
RELATED ARTICLES AND TIPS
Throughout the ages, the perfect wedding dress has captured the imaginations of women and girls everywhere. That makes it...




Loading...
charlene l. how do you know its a fake have you any experience with this site?i orered around a month ago reading all this im starting to flap.. there is one person on ere who have received a dress.. its not about tha money its about do i start dress hunting again?any one help on this?
Laura W. In early April 2011, I ordered a flower girl dress from Fashionlande.com Almost two months later I received a dress, but it was in a ball rolled together, the material was cheap, the stitching was off and not lined properly, the color was completely off and it DID NOT look anything like the picture. I cannot find a telephone number nor an address to return it to. There was no return label or receipt in the plastic bag they sent it to me in. STAY AWAY FROM THIS SITE. THEY STEAL YOUR MONEY AND ITS A FRAUD!
Louise C. OMG - please tell me someone has some good feedback from this site. Two weeks ago I ordered two bridesmaids dresses and need them for august. I am now picking with the feeback from here.
T N. ooh Louise, I'm not sure if this will turn out so well. there's pretty sufficient evidence that this will turn out badly. perhaps call your credit card company (or paypal) and tell them what you foresee coming - ask if you can reverse the charge, given what you and what they should know now about this company. it would be irresponsible for them (or paypal) to keep doing business with this company. hopefully you paid one of those two ways...
Lorraine W. Sophie, Thanks for the tip. I will be sure not to ever use this site. I hope things work out for you. Good luck in fixing things. Lorraine W.
Tami N. @ Louise.....after reading all the bad reviews I was skeptical about using this mob, however I decided to bite the bullet and place an order as I could not afford the 4-500% markups in a shop.
Anyway on 18 June I ordered my wedding gown, bridesmaid dress, 2 flowergirl dresses and mother of the bride dress. Total order including freight $550 tho silly me should have bought in USD and saved even more. The dresses turned up today - 2 days shipping from China - can't even get a letter in Australia this quick. That was normal service and not a rush order.
The dresses are sensational and am glad I didn't heed all the bad reports. Only 2 minor problems - the sash on 1 of the flowergirl dresses has a tiny hole (looks like a scissors nick) not much bigger than a pin head and you can't notice as it is in a fold and my gown has what looks like a machine oil spot on it so will have to have it dry cleaned before the wedding.
Similar dress to mine in a store in Brisbane $480 and took 8 weeks for it to be made (probably in China) - Fashionlande $87
Louise C. Hello to all who are planning on using the Fashionlande site. I am so happy with the bridesmaid dresses that I received. They came in five weeks and look just perfect. The only thing that I could fault was the packaging, all folded up into a small package and will require to be ironed or steamed. BUT - all in all after reading all the bad comments I really have nothing bad to say about this website and would recommend it to anyone. Brilliant cost as I have saved over £150 on dresses I was originally going to go with. Louise is happy ! :o)
Maggie G. http://gma.yahoo.com/yes-dress-tips-tricks-save-money-dream-wedding-015018953.html
Maggie G. They did an undercover thing with all the made in China dresses. Watch the video!