Spoke with Customer Service on the 'phone and they were efficient and helpful. (in 96 reviews)
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I got my dress weeks after they said it would be delivered and it was the wrong size than what I ordered. I've contacted a representative and they told me that, "We are manufacture not re-seller " and "returning the dress is not useful for us as well." All I want is my money back but they won't confirm my return request. Will never order again, totally dissatisfied, and will not recommend.
Tip for consumers: Don't do itAsk Kayla about EricDress
I brought 2 tops, not very expensive i might add, they were not as expected and the quality was very poor.I wanted to return them but was told if i send them back it would cost to much so i should get a tailor to alter them.!!!. I have suggested they just refund me and i will take them to my local charity shop. Still waiting their reply.!! I very much dout i will hear.
So please if you are thinking of ordering, think again, the pictures look great but not all is as it seems.
Tip for consumers: Dont useAsk Jenny about EricDress
After checking tons of other web sites and stores I came across ericdress.com, My daughter was going back and forth between two dresses and wasn't sure which one to order since she hadn't seen one of them. The great reviews and the ease of the exchange policy made us choose this store.
I ordered a prom dress from this website a month ago and it hasn't shipped yet. My prom is in 4 days. Apparently they had my dress made but never sent it to me. I asked a representative of Ericdress.com and they made me feel like it was my fault when it absolutely was not. After 10 messages sent back and forth they told me they couldn't have my dress on my door step by prom day and would fully refund me. I will never order anything from this website ever again they have ruined my prom. And I have a rather large bust and can never find formal dresses that fit me right in the chest area so buying one from the store is not an option especially with no time for alterations.
I bought two dresses, each dress was much shorter than what was pictured on the website. They were more the length of a long blouse. They were also not very well made. I was very disappointed. I will not shop with them again.
Tip for consumers: Do not buy anything that you might have to return.Ask Susan about EricDress
This white handbag is worth a tale. I got it from Ericdress.com the size is perfect and convenient for any occasion. It has great compartments inside and it comes with a great texture that is quality and durable. It can withstand great weights and is perfect for travelling. The price is very affordable and the delivery service once ordered is great! Yes, based on my experience I would recommend the site; you will never be disappointed!
A friend recommended Ericdress as a perfect online shopping site. I saw it worth a try after looking at my friends dress. I therefore ordered a sexy red club dress and I was pleased by the price. It’s very affordable and the speed of delivery is lightening. The dress is very comfortable to wear and fits perfectly.
I arrived at the site from Google search. I was looking for 2015, latest party dresses. Driven by the price in the site, I quickly found what I wanted and ordered. Though I missed the New Year sales by hours, the price was still worth buying the dress. The dress arrived shortly after and I will shorten the review by saying I have Never Regretted Buying the dress.
The company is a joke! The garments are low quality and they send damaged goods and tell you to give it away because it cost too much to return to CHINA!!!!!! BUYER BEWARE. I am responding to your response. You told me yourself it would cost too much to return to CHINA and that I should give the damaged toxic garment away. PLEASE REFUND MY MONEY!!
Tip for consumers: BUYER BEWARE!!!!!!Ask Debi about EricDress
I ordered a Lovely green dress which I saw was perfect for summer outdoors, I got it from Ericdress.com its price is more affordable compared to other boutiques in town. I love this site because they deliver right on schedule and they provide quality dresses which has the right texture just like the description. Ladies you should try them.
A friend recommended me to visit this site and guess what? I discovered these sexy stilettos. They come in different colors of your choice and have a variety of designs; just sign in to the site and make a choice don’t forget to give your size. I was amazed at how fast my shoes were delivered! They fit comfortably and there are no complications in the ordering process. They offer great services at a fast and cheaper rate. I love this site.
My handbag was ordered online at Ericdress this site has great and variety of bags that come in different sizes, colors and textures. The price of leather price that will blow your mind. The quality of this handbag was worth a try. I am sure to shop again from the site.
Placed my order 9th February it is 17th March nothing received, various emails sent last week and received tracking email which does not work!! Ordered t-shirts hoping they get here by the summer!! Cant comment on garments because I haven't got them yet - only order if you have no deadline for delivery. Its now over 5 weeks since order placed. Customer service poor
I have ordered 2 winter jacket for my daughters .when they arrived they did not like because the sizes were to small for medium and small, material was poor, the metal button fell apart and when you take jacket off inner sleeve comes out of the sleeve because it is not attached to sleeve with anything. When I asked abut where to return it they told me to return it to Chine and I had to pay £28 shipping fee. Customer representative suggested that I am better of to resell on e-bay is appalling if you are not happy with goods sell it to somebody else.
Tip for consumers: stick with reputable companies like BHS,M&S,Debenams.Ask Tatjana about EricDress
I receive products from Tbdress.com and it's really the best shopping online website!
I'm very satisfied by the quality of products I received, all is similar to the picture of the articles on the website.
Shipping was fast as well, and the service is kind !!
Quality of the products, the website, the shipping is similar as website well-known as Asos for exemple !
If you love fashion and to have a lot of choice on a shopping online website, you should visit and buy on Tbdress.com !
I ordered from your company after extensively speaking with your staff. I ordered a red prom dress on September 12th...it arrived on my doorstep September 26th. I couldn't have asked for better service, and the dress is gorgeous! I will definitely be back to do business with your company again soon. Thank you so much to your staff for your patience and kindness. It is so appreciated!
I placed an order on 2/6/15 & still have not received it!!! They finally responded to my email on 2/26 & said they were CLOSED due to their Spring Festival from 2/13 - 2/26!!! And that it would take an ADDITIONAL 8-12 days to "PREPARE" my order!!! WOW! SO BASICALLY THEY TAKE YOUR ORDER & PAYMENT & YOU JUST WAIT UNTIL THEIR SCHEDULE PERMITS THEM TO SHIP YOUR PURCHASE!!! Further, they knew they would be closing for the "Festival" when they were taking orders & money & didnt RESPECT the customer enough to tell them! SHAMEFUL!!! STAY AWAY!!!
Tip for consumers: STAY AWAY!!!Ask Pamela about EricDress
I ordered 2 pair of boots in January and still have not recieved my boots, they said I would have them by the 4th of Feb. well it is now the 28th and i still have not gotten them, all these good reviews on here are B/S, NOT NOT ORDER FROM THEM! I have also noticed they have a bunch of websites with different names, BEWARE
Tip for consumers: DON'T BUY FROM THEM!Ask Terri about EricDress
I was sent a plastic handbag by Eric dress that was advertised as leather. After a protracted complaint service Paypal have agreed to refund my money.
Eric dress offered me £5 back which I refused.
Do bear in mind that if you receive shoddy goods from Eric dress it costs a lot of cash to return them to China. Eric dress know this and their goods are tat.
Do not buy from this fraudulent company
Tip for consumers: Be warned this company will rip you off.Ask Viv about EricDress
With the variety of colors to pick from the site gave me an option to go for my favorite; pink. The customer service was of great help because they gave me hope when I thought I had lost. Finally the dress arrived and has an elegant design that I like. I am so grateful.
When I got my dress I inspected it keenly and came into a conclusion that the designer of the site has a great tailoring approach. It is an exceptional design that should have sold for more. They believe that I could get a great dress for that cheap.
5 Questions & Answers
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we are very sorry for the unpleasant things happened on you. But our persons have emailed you at:email@example.com for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible.
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About EricDress (from the business)
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