Spoke with Customer Service on the 'phone and they were efficient and helpful. (in 99 reviews)
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I have done a lot of shopping at Ericdress.com. There clothing is priced very cheap, but is still made of good quality. The jewelry is unique and beautiful, and well made, and also for a cheap price! The quality on the purses is close to that of a purse you would buy from Forever21 or a store at the mall, and yet, also cheaply priced! I have also bought some of their hair accessories and they are better than what I could get at the store, and again for half of what you would pay in a store. The shipping is not ideal, but because I am international, I understand that it takes time for it to be delivered to me. Any questions I have had have been answered in a timely manner and has had the information I needed. I have told so many people about this website and I will continue to do so, and also to shop there. It is one of my absolute favorite sites! Thank you Ericdress!
I have the best words for this store. Just yesterday, they delivered my dress on my doorstep. That moment when I saw the dress, I felt so fulfilled and it was like a dream come true. I would rate it at 100% because of the quality of the dress and their first class services. I knew I went for the best and I am proud to be associated with the best fashion store.
Ordered last September, couple of articles online. Nothing fits, sizing is really off. Ask for reimbursement they asked me to sell it to friends, ask again they told me to give my things away that they would give me a 20$ rebate on my next purchase. I confirmed that I wanted my money back as soon as possible. March came and from a 140.82$ USD they returned 39$ at the end of March! Impossible to get in touch with them and the shipping is made from China. For those who are looking for the shipping address here it is:
Room206,2nd floor, Kaisheng Building A, Helong 1st road 18, Jiahe street, Baiyun district, Guangzhou, China. Postal code：510000
If you are willing to get yourself the best and most fashionable stuff it got to be with EricDress. They have all the good quality dresses, fashionable and the latest. I just got my dress and it looks so gorgeous, I just wanna say thanks to this store and GOOD JOB!!
The fakest site you can ever order from they will eat your money and deliver nothing. if it happens that they do deliver you will use it as a door rag and they will force you to take it and refund you...check your email, the refund comes from another site that you might think is a standalone site but is not. Site called Tidebuy... And having paid 100USD got 10USD refund for a "door rag dress"
I was literally in a Burge of losing my mind how to get my materials for my gf's prom and a friend of mine recommended this website.. it was easy to shop , affordable and fast.. thanks for making it happen :)
I ordered a coat from this website and received it in a reasonable amount of time. However, it did not fit, in spite of having ordered a size larger than I normally take, it was too small I couldn't even get my arms in the sleeves. I had a hard time contacting customer service, finely getting through to them through PayPal, all I wanted was instruction on returning the item. I was told I would have to pay shipping (which I already knew) and it would be cost prohibitive. I give up and will donate the coat.
I ordered a standard dress size and upon receiving the dress, it did not fit me around the hip area as I thought it would. When I contacted customer service, they claimed the measurements were on the website when I ordered the dress and that I would have to dispute any differences. Upon sending video and pictures evidencing the dress didn't fit as expected, they still did not want to let me return my dress or receive any kind of refund. They do not follow their own policy and claim I ordered a custom item. I completely would not recommend this site to anyone who may want to return their items.
I ordered a green Erirdress, the quality of fabric was not as I thought it would be but I still liked the design, the size was too small so I contacted the company within two days of receiving the item; 24 March 2015. I requested that I could sent the item back and get a larger size...The company responded by asking me to confirm my order number, which I did with the second email...Up until now I still have not received any more correspondence...I would never order anything else from this company. At the bottom of the email they invited me to view their website and place an order...Now why would I place a new order when the current order has not been resolved.
Thank you so much for my ordered outfit. My wife loved it very much. It was shipped in time. The outfit is in very good condition. I will recommended your site to everyone. I will buy more from you again.Thanks again to all of you and the designer.
I have always been shopping on this store for the past months. I really love it. It's like they listen to every single word and every single detail that I mention because when I order for anything they always deliver it as it is. I am grateful for the delivery of my dress, it is so pretty and I enjoy their fast delivery.
I paid for the above order on line on 19/03/15 and was informed it would be delivered within 4-6 day. To date I haven't recei it and on enquiry I was only told that the item is out of stock. I had to enquire , not them contacting me with an apology and what they are going to do to remedy the situation .On several occassions I've seen the item with the same size I ordered being advertised , yet I'm told I haven't received mine because it's out of stock. As far as I'm concerned after my experience the are rip off. I paid more than £30 for the item and all I'm told us that it's out of stock full stop.
Tip for consumers: These are not legal and professional people who who demand immediate payment , but don't own up.they dont don't hesitate to cheat.Ask Judith about EricDress
I just ordered my two flower girl dresses today, my event is in three weeks, yes I did express ship. I had been searching all over the malls and found nothing that I liked. I went on line and found this web site with a dress that is perfect. I did read some of the reviews that stated to call to make sure your dress is in stock, and to use the sizing chart. I called and spoke to the staff who were friendly and helpful and confirmed that the dress was in stock with all sizes available. Order came.
I was nervous to order a dress online for my daughter, because I was concerned about the fit. I would generally purchase her a size 10 in clothing, so I almost ordered a 10. but was I wrong! I used the measurement chart for the dress, and she measured a size 7! Needless to say, the 7 fits well. Great purchase..very original dress. My daughter will stand out on her Communion day!
I am very satisfied as a customer who just received her ordered purchase recently The delivery was perfect, the packaging was safe and I was assured of its safety and privacy. I love the dress too, it fits me perfectly.
Tip for consumers: Don't hesitate!Ask sharon about EricDress
For a long time, I haven't considered some things when shopping online until when I ordered for my most recent dress that was delivered to me just the other week. I realized that speed matters a lot. I ordered for my dress from EricDress and they delivered it so fast that I didn't even wait long for it. I am so happy to be associated with this store. For the first time in a long time, I am smiling because of my purchase. Excellent delivery services I can say.
Tip for consumers: Very ReliableAsk trish about EricDress
This is a fabulous place to browse and buy dresses. The web site is attractive and pretty easy to navigate though it's also easy to bounce around and find yourself great dresses.
The CS provide down to earth support and information on anything that might concern you or that you don't know about and really helps give you confidence in your purchase - excellent!
I got my dress weeks after they said it would be delivered and it was the wrong size than what I ordered. I've contacted a representative and they told me that, "We are manufacture not re-seller " and "returning the dress is not useful for us as well." All I want is my money back but they won't confirm my return request. Will never order again, totally dissatisfied, and will not recommend.
Tip for consumers: Don't do itAsk Kayla about EricDress
I brought 2 tops, not very expensive i might add, they were not as expected and the quality was very poor.I wanted to return them but was told if i send them back it would cost to much so i should get a tailor to alter them.!!!. I have suggested they just refund me and i will take them to my local charity shop. Still waiting their reply.!! I very much dout i will hear.
So please if you are thinking of ordering, think again, the pictures look great but not all is as it seems.
Tip for consumers: Dont useAsk Jenny about EricDress
After checking tons of other web sites and stores I came across ericdress.com, My daughter was going back and forth between two dresses and wasn't sure which one to order since she hadn't seen one of them. The great reviews and the ease of the exchange policy made us choose this store.
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