I booked a car with them and everything seemed well at the moment.
92 Reviews for EconomyBookings
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from internet, i was paying for 88 euros and while i was filling with my credit card details the price went up to 113 - while i was signining for the contract at the airport the price went up even more because the policy is that the client pays for a full tank at their price even though the person is sure that he is not going to use the full tank for the all period of rental. last trap i fell with the agent economybookings.com was that once driving the car i realized that the full tank i paid for was instead 7/8 of the tank so i had to go back to the airport, the operator at the airport parking said that the car i rented had an electrical problem which showed 7/8 of the full tank (a new car pegeout 208). once the rent contract ended, i wrote to them to ask for a refund of half tank (i left half tank of petrol in the car + 1/8 ), but they did not answred yet.
This is a real scam. Once and never again! We've been taken as hostage and racketed.
We booked a car in Miami for 6 weeks and prepaid the rental. We were sent to Fox USA rent a car. When we showed our voucher to Fox Rent a Car, we were told that no insurance whatsoever was included in the prepaid amount. Either we pay the insurance for $30/day or we can forget the car and the prepaid amount. We argued and argued. The insurance happens to be even more expensive than the rental itself. In total we had to pay twice what this rental would have cost us with another booking company. We registered a claim/complaint with economybookings.com but they don't even answer us
Do not use this service!!!! Reserved a car in Brussels, took the confirmed rental contract and voucher to the rental location and no car was available!!! Had to pay 3 times more than quoted and paid for in advance! I was assured the difference would be refunded to my Visa and still fighting with them 2 months later. I would NEVER use this service ever again. I travel all around the world for business and this is by far the worst travel experience I have bver had!
This is either the most unprofessional website in the world or just a big fraud. Several hours after booking, they will not confirm whether your booking is processed or not. Nor will they confirm what company you are renting from. They also add "airport pick up charges" to a rental in the center of town. All you get from their website is that your booking is "Pending". And this is after you have given credit card details and confirmed.
Do not ever give these people your credit card number!
Karen Stern IF YOU LIVE IN USA DO NOT RENT FROM THIS COMPANY! Their web page states that local taxes are included in the rental price! THEY ARE NOT! We were charged an additional $74.40 in taxes upon picking up our car. Of course we had to pay it or lose the prepaid rental charge! In addition a international service charge for this transaction was added to our credit card, to do business with this company. AND just try to even get in touch with them.....going on 45 minutes at two different numbers...NO ANSWER.
This is a scam, stay away!
After the price is quoted and the deposit charged they inform you that to get the car you booked you have to pay 30% more.
I have never rented before and this was very simple and good value. Only problems were getting fuel early in the morning, prior to return. Also pickup location was difficult to find as we needed to board a shuttle bus from the airport.
The car was in a good shape and the service was great. They also offered the best choice of car and could change the car during the rental time. It was a great service.
This was a totally enjoyable experience for my first visit to Germany and also my first use of rental cars. The service went above and beyond what I had expected, due to my flight being 5 hours delayed, and I was made very welcomed throughout the handover. The staff were very friendly, helpful and sympathetic to our lateness picking up the car as well which helped settle us for the rest of our evening. I would highly recommend them due to the high standard of vehicle which we received and the assistance we also received to find our way around the local highways. It was an absolute pleasure to be so well looked after and the car, a Seat Leon, was the drive i had experienced in a very long time.
I've used economy booking for my booking of a rental car in Bergamo, my confirmation from economy booking was 248euro, and I've been invoice and they ( SIXT ) take from my card 335euro. That's absolutely not honest. I will never use again this service
We had a good trip and much of it was due to our experience with a friendly staff and honest advise about the cars, the trip driving in a foreign country... Everything! We'll use Economybookingsevery time from now on.
Very good car and a very good service. The guy who handed over the car was very frindly and helped us with the directions to find hotel and supermarkets and the best beaches in the island. Good service.
This was by far the best rental value we have investigated and chosen. The car was a modern Dodge Caravan which was brilliant. Especially importatnt as we were on a road trip- and the service staff were always helpful and knowledgeable. The sat nav which was included in the price was a must for a trip to the States. Will have no hesitation in recommending 'rentalcars now' to any travellers.
First time user. User friendly site. This site gave us best price. No hidden fees. Local rental company gave us excellent service. Car renters were very nice and knowlageble. Highly reccomend this site to other users.
I was given a well kept and good conditioned car. It was very smooth and easy to handle once I get used to it though it would be good if the operator explained or show to me the basic operation of the car.
The only downside of my experience was the free bus transfer to and from the terminal which was a painfully long wait on both occasions.
I am an American living in Japan, and I paid for a rental car in the U.S. When I got the voucher, it said in small print that I couldn't use an American driver's license. I was never informed of this before payment. When I contacted the company, they told me to get an International driver's license, saying that it was easy to do. I do not have half a day and $30 to waste getting a license I wouldn't otherwise need, so I asked them to cancel the reservation. They insisted on charging me 34 dollars in spite of their negligence. I certainly would not recommend using this site.
Took 30 mins from walking through the door to driving off in the car, however the service was still great.
I have used Economybookings many times, when I have hired cars in many countries in Europe and have been always very satisfied . Last summer I caused accidentally a little damage to the hire car . I made and sent all necessary documents to Economybookings and after their processing they refunded to me the excess amount. The most important thing is, that you make a good damage report with attachments, they need to.
I usually use Dollar, but as this was just a short trip I chose the cheapest who happened to be Alamo. Nice guy on the desk - didn't try and sell us any 'extras' - got the necessary paperwork done in a couple of minutes. Also - and the main point coming off a 9 hour flight - no queues!!!
Good choice of cars - only complaint (which I think applies to ALL car rental companies) the windows were filthy - inside especially!
Whether you're dealing with these folks as Economybookings.com or Bookinggroup.com, do not hit 'enter', 'confirm', 'pay now', or anything remotely resmbling a commitment to give them ANY of your money.
I've been double-charged by them and Fox Rent a Car for a 4-day rental. I was initially quoted $18/day. It was indeed too good to be true. Almost $400 later in combined charges, most of which have been explained away as 'fees', I'm now stuck in the Customer Service abyss, with my inquiries ultimately just being ignored. I was charged 2 late fees, even though I returned the car an hour before my reserved return time. I've spoken and emailed with Fox at least 3 separate times each, and each time I'm deflected back to Economy bookings, saying the problem was my agreement with them. All Economy has done is forward the emails I've been sending their way on to Fox, and failing to respond directly.
I have been after them for over 2 months and 10 days now for a response, and I'm getting nothing. After taxes, my agreed total payment was just shy of $125. I've been overcharged by more than 100%.
The staff and service were first class, the vehicle was brand new and staff member took 5 minutes of their time to organise the sat navigation in the car. I would highly recommend the company.
From the time of booking to the pick up point was plain sailing.The website is easy to use and I liked the idea of just paying a deposit especially if you are ordering a car well in advance. The price was very competitive and an email was sent when the balance was due , didn`t even have to remember that.Would definitely use them again.
Economybookings had the best price. Booking was a breeze. And the car was provided by Dollar, as smooth as you would expect, excellent overall!
My experience was ok with this company. Value for money. Good car. Clean.
Can had 3 damages originally but they were not good market on the copy of the Check out/in statement.....This should be properly noted and market.
Felt not comfortable at drop off.
Also took long time (over 30 min) to do and also was not sure about the return of the 1500 euro deposit. Person at desk was friendly to me but for sure not in control. In about 30 min he would return the deposit to my creditcard, he said. Had to trust on this. Also he should charge extra 56 euro for the drop off at another airport as original but I did not get any receipt or prove of this.
Car and price good, service should improve!
The pick up and drop off was very simple. The bus service very quick and easy and the fact that the bus service is free is good as no hidden extras there.
the car was in good condition and easy to find and drop off and pick up easy - no fuss.
the only thing I found annoying was the 'sell' on adding additional cover when I picked the car up.I think it wold be better to advertise this online so there are no hidden extras - the man I dealt with on pick up said that given the weather (freezing) that any mishap could happen and I kind of got guilt tripped into forkiing out a further £11 per day for additional insurance to bring the excess down to £250 intead of £1000 - something not made entirely clear when booking online
Nice car though
Used the company for 2 periods while in South Africa - Arrangements made by telephone prior to travel while in the UK and the young man who dealt with hires made helpful suggestions and sought out the best deals which worked in our favour - Actual hires were with Hertz and went very smoothly with pick ups and drop offs being handled efficiently.
Booking a car with this company is so easy and they do exactly what it says,quick efficient and pleasant,great company.
This was probably the most hassle-free car rental experiance I have ever had, and I have had a lot over the years. The car I requested was available, and I was also given the chance to chosse and alternative vehicle from another 3 which were available. I stuck with my original choice and the car was excellent. Can't honestly come up with any complaint whatsoever - a great all-round experiance and will certainly be my company of choice for future car rental.
Have used Economybookings previously so considered them again. The price they quoted was very good, and the communications (all on-line) were excellent. Everything went well at the subsequent rental, although US rental companies do need to sharpen up their customer service - not a reflection on Economybookings though.
This was the best car renting experience I have had. From the helpful customer service reps assisting with making the reservation to the people at the rental centers, we had all positive experiences. We did not experience any "surprise" charges or high pressure upsales. The car was was very new and ran great. Turning in the car, in a different country, even went without a hitch. I positively would use this sight again, hands down. Thanks for a great experience!!
I booked using economy bookings and when I booked a car, it clearly told that I need not pay anything at the time of pickup.
It again sent a confirmation mail which said the same thing - nothing to pay at pickup of the car.
And then when I went to pick up the car, I had to pay 40% more as taxes at pick up. I called up the customer service and they said that in the coupon voucher in a small section at the corner, it is written that you may have to pay taxes at pickup.
Dhhh... it looks like those * at the end of commercials which look too good to be true.
Do not book using these, if you do, read each and every line of the items that get sent to you.
BTW, they are probably based in Latvia, so if you want to dispute, good luck with that :-)
The car was delivered to our hotel by a friendly and efficient man. We had no problem with the car and if we went to Greece again, we would not hesitate to use the same company.
The reservation process was quick and easy and we were pleased with the result. There may be a slight margin in booking through this website rather than directly with the car company but there is far greater choice available and the certainty that there would be a suitable vehicle available.
It was a pleasure to deal with this company. From the moment of booking to pick up and drop off I was provided with excellent service. I booked the car a lot in advance, about half-year before going to California, and during this period I needed to ask economybookings.com questions regarding my booking and got answers within an hour after I sent them by email, which was surprisingly fast. As for the rental itself, I did not have to wait at the Alamo desk at the Los Angeles airport, because there was no queue and the staff was very helpful. The car was almost new – 7,000 mls mileage – clean and in great condition. I would recommend this company to anyone.
No service, no money refund!
Made a reservation for 2 months before, cars with automatic transmission was not there, the other cars were not able to provide, had to take the car from Europcar more than 2 times more expensive. Refused to return the advance payment. Strongly do not recommend!
Поделюсь печальным опытом бронирования через агрегаторах www.economybookings.com, также известного как http://www.eavtoprokat.ru
Сделал бронь на машину на двое суток, чтобы прокатиться семьей до Мон-Сен Мишеля. Заказал Ситроен Пикассо автомат за 225 евриков. В ваучере в качестве компании-партнера был указан National. Место пикапа - Вокзал Gare de Lyon. Сняли предоплату 35 евриков.
1. По приезду на вокзал оказалось что стойки конкретно National там нет. Есть куча других, но чтобы именно с таким названием увы нет. Адрес в ваучере указан общий и разобрать куда надо с ним соваться не понятно. Перебираясь от одного к другим (как оказалось большая часть представленных там стоек по совместительству обрабатывали заявки с National). Минут через 20 дошли до CITES или как то так.
2. Но!! Сорри, ваша модель не пришла. Есть меньшего формата (благо что брал с запасом, чтобы 4 взрослым было удобно проехать 800 км). В общем оформляют другую Пикассо С3. Холдят 1000 евриков на карте. Дают ключи.. Садимся в тачку, настроили руль, кресла... Опа! Машина оказывается на ручной коробке (бронь четко автомат и не в виде опции, а именно как изначальное условие). Вернулись назад, те пожимают плечами мол других нет и ничего сделать нельзя. Отказываюсь от брони, деньги они естественно расхолдить не могут. Качать права и требовать подгона авто с другой стоянки в тот момент не додумались - время поджимало.
3. Идем по соседям в поиске автомата на стоянке... благо в Europcar он оказывается... но не благо что эта единственная модель Мерседес за 500 евриков. Но у нас планы и время поджимает встречать родителей. Что делать - взяли его, злые на предыдущих и немного на EconomyBookings.com (aka Booking Group)
4. По возвращению в РФ пишу им письмо 14.08, так мол такая ситуация нехорошая вышла и прошу вернуть предоплату 35 евриков. Про разницу в которую мне засмеялось (почти 300 евро) указываю, но естественно ожидать по этому вопросу даже не думаю. В ответ через 2 дня - мол вопрос им надо решать с партнером, процесс не долгий 7-21 рабочий день.. Спустя 13 рабочих дней (02.09) просят прислать финальный инвойс от другой конторы где я в итоге взял машину. Спустя еще 15 рабочих дней (24.09) посылаю запрос какого собственно фига так долго не может быть решен указанный копеечный вопрос получаю ответ (спустя 6 дней 30.09).. мол партнер подтвердил им что машина не была предоставлена мне, но я должен был получить от них на месте некую писульку в свой ваучер что такое произошло!! то есть никто не отрицает факта что машина не была предоставлена по причине ее отсутствия, но вернуть мне бабки не могут, потому что нет этой справки..
Сухой остаток: минус предоплата 35 евриков + минус лишние 300 евро потому что пришлось брать тачку в другом месте + куча нервов на месте + 2-месячное разбирательство и нифига в итоге.
Резюме: будьте аккуратнее – не вляпайтесь.
И будьте наглее.. наверное подняв бучу в первом месте + включив мозги я мог бы перенести пик-ап машины непосредственно в Аэропорт. Где явно с автоматами попроще... А вдруг человек с никаким знанием английского и банально не может пояснить свою жесткую точку зрения...все, иди гуляй
Hired a Nissan Tiida off cutprice for my holiday last week. It was a great car, clean and tidy, ran well. Picked it up straight at the Orlando airport, didn't have to take a bus like the last company I used on the Orlando . Dropped it off back at the airport when I went home. All in all I'm very satisfied with Economybookings
Locauto in Fiumicino. Pretty difficult to find the shuttle service bus stop, but after a phone call to Booking Group a rapresentative of Locauto contacted me directly on the phone and they have collected me from the point where I was waiting. Thanks for assistance.
Scam. I booked a car from Gatwick airport. Here are the problems:
I was told to pay another GBP25 at the counter/partner, but was charged GBP60 instead. Morever, I was told by the person at the counter to take any dispute to economybookings.com
In addition to that, I prepaid for a VW Passat (or similar) but Easirent (the so called partner) gave me a Hyundai i30 instead, which is from a lower car group.
I say, stay away. Big fraud.
Excellent.. For anybody having nasty surprises, please be careful and check out the car before taking it.. If they were really bad, it would have at least happened to me once .. I have rented atleast 10 to 12 times from them and really no overcharging, no rude staff, no problems ever... wouldnt go to anyone else if renting in sydney or wa and could manage with a corolla
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Please do notHelpful service during the rental
I was supposed to pick up the car in Madrid downtown but eventually lost my way and could not find the pick up location. Luckily, I had the phone number of Economybookings with me so I called them and phone operator helped me to orientate myself and I was there on time. I was so much grateful for such a professional service. As for the rental itself, it was overall a good experience except for the fact that my car was robbed and one window was broken. Normally you have to pay for it yourself but luckily I purchased Full Excess Protection additionally and the sum for the broken window was covered. Will definitely rent a car through this company next time. review if you are affiliated or have a conflict of interest with this website.
We booked a rental car for pick up in sandiego and drop off in LA. They charged us $88 upfront upon the booking and sent confirmation two weeks later (which was fine, given our trip was planned well in advance). I thought the $88 price was almost too good to be true so was a bit worried. Anyhow, upon pick up of our car today from Fox rental, we were told that taxes were not included in the Economy booking's price. So all together we have ended up paying about $190 for our entire booking(which was comparable if not more than other competitor pricing at the time of booking). Most websites include or show rates with taxes or are at least are honest about it. Economybookings is NOT. They try to get you to book without really disclosing their terms. Their customer service is completely non responsive. I emailed them about the confirmation few days before the trip and never heard back. I would not book with them ever again.
We are going somewhere because my friends what to have a camping but the problem is we don't have a car. Our parents are busy doing their own stuff that's why they can't ride us to the mountain. My friend decided to search in the internet for a solution the Economic Bookings was found then we tried to opened it. We can't believe that the're car rental company in this world. So we tried. Our camping didn't cancel because of this. They have good transaction plus service. Our camping ended well and most of us had a great time. We will had a again again soon.
I just wanted to relay what a horrible experience I had with economy booker. I booked last night a car for a week. Received an email at 730 am saying they could not negotiate the request and that they increased the quotes by 50 euro. I sent an email an hour later confirming the price increase only to find out that they canceled my reservation and increased the rate again by a total of 180 euro. The helpline is a joke, no one answers. Just book directly with a car rental company.
Scam. Cheap price on booking. The reservation and car was fine. However after the booking I was changed another 42% beyond the stated remaining balance. If you try and ring them, you hang on forever before they cut off the line. When you get through they say send us an email. When I sent them an email, they changed the booking voucher to add items not included in the cost that are not on my printed voucher (to try and make me not refute the transaction). Avoid - it will cost you!
Online it was difficult to find a rental car for the next day, so i decided to make a phone call. The lady on the phone was very helpful and friendly and organised a car for us for the next day. The booking was with a Fox and with discounted price. I recommend economybookings.com
Easy booking process. There was a wait at pick up but once seen the process was slick. Receptionist was very friendly and helpful .Vehicle was very clean and presentable. Would definitely use again.
When I'm going to rent a car, I always go to this website, because I know that I will always find great deals there, as with major companies, as with local less-known companies. The car's condition depends on the supplier as well as how far the pick up location from the airport is. But that doesn't have much to do with the website, what matters with them is to give you a wide choice of cars and provide easy booking process and they deal with it very well.
Their confirmation page uses phrases such as "Reservation No" and "Your Booking," both of which strongly imply (that is, if we are using standard dictionary definitions of these words) that I had in fact BOOKED a RESERVATION. In reality, though, all I "booked" was merely a *request* for a reservation, which I frustratingly found out the next day when they told me the car I "booked" wasn't available and they tried to get me to switch to a much cheaper car without offering me a discount. When I replied to them that this "upgrade," as they called it, was unacceptable and demanded the same or better car, they sent me an email saying my "reservation" had been canceled.
Because of the false assurance I received from their deceptive confirmation page, I thought I had my rental car needs taken care of. Once my "reservation" (ha!) was canceled, though, I was stuck having to make a last-minute reservation and paying almost double what I was planning to spend.
This is a classic bait-and-switch tactic that is dishonest at best and from my perspective downright deceptive.
Customer service was of no help--I spent over an hour on the phone trying to get a hold of them (I tried their offices in the US, UK, Latvia, and Australia to no avail).
I have used Economybookings Name Your Price feature for booking car rentals two times with stellar results. I know that I got the best deals because I had done my research at other websites, such as Economecarrentals, Arguscarhire, Autoeurope, etc. To save money, you have to spend some time in researching other sites to understand what a "great deal" should cost. Economybookings is not going to be always the lowest but if not, it is very competitive, for car rental bookings. Economybookings is one of the best.