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Doteasy has a rating of 3.9 stars from 209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Doteasy most frequently mention and live chat. Doteasy ranks 29th among Web Hosting sites.
I signed up for a domain at low price then all of a sudden they say they had to DOUBLE my renewal fee because they can no longer "absorb rising costs and maintain your pricing below market increases" and to provide high quality service. Typical gibberish to bait and switch to increase profit. I have the same domain name extension with several other domain providers who have not increased their price, and this company thinks its ok to DOUBLE the price. Avoid this company at all costs.
Doteasy's support team always reply straight away to queries and go above and beyond to help resolve issues. Amazing service!
I used the site as a host for years. I did not do much on there and decided i wanted to cancel after the price almost doubled. I went to the site and could not find the cancel function. I hid my credit card but they reached back to last year and charged me. They would not refund it at all. I sent emails back and forth but no joy. I am disputing the charge now. Go somewhere else for hosting.
Do not fall for their promotional offers. You sign up on one and buy a domain, they will provide you with another domain with a character missing (usually unnoticeable). When you write to them for a refund, they would insist you buy another domain with no refund on the previous one. When you turn off auto renewal on the domain, they will turn it back on and deduct payment. Customer service is very hostile and rude. DO NOT use the service they offer.
Really disappointed from doteasy services,
My domain was shalimarfood.ca registered with dosteasy,
My client don't want to renew the domain, i turned off auto renew,
Then i email email received "Auto-renew is disabled and this will expire unless manually renewed by you."
I ignore that email, because i don't want to renew the domain,
The suddenly coercively they charged from my account, and renew the domain,
I contact support regarding their blunder, they said they will never give me refund,
Very disappointing from doteasy
Regards
Umair
I signed up with Doteasy for their hosting services, Despite their claims of having top-notch security measures in place, my website was repeatedly hacked, and sensitive customer data was compromised.
But after SIX Month My site Got hacked and their is not MOD Security in the cpanel OR Virus Scan was extremely disappointed with the level of security provided for my website.
When I reached out to their support team for assistance, I found them to be unresponsive and unhelpful. They took days to respond to my emails, and when they finally did, their suggestions were inadequate and did not resolve the issue. They Suspend my Webhosting and for the activation Web hosting they charged equal price to hosting. Actually i have purchased web hosting for long term for 3 year :( But
The hosting not last long 6 month
So Becareful aware - Doteasy webhosting security is poor worse
Definitely great prices, plans, customer services and staff!
I am moving all my domain names back to Canada!
Excellent and great details infrmation about everything
Feeling hopeful this will work the way I need it too.
Philip, the custmer services staff helped me to purchase my.com domain and follow up with me to make sure everything is going well. Great services and highly recommended.
Given the number of years I've been a Doteasy customer, the number of domains I've registered and websites hosted, and the number of people to whom I've recommended them, I found the refusal to refund a single renewal made in error with a pat 'policy' excuse to be cheap and petty.
Me and the domain name that I paid for feel like a captive of Doteasy strict policy that prevented me to change my domain name details and also prevented me to move my domain to where I want, can you change my current domain and please sent my domain to siteground my current web host,
You guys rule
Calvin is great!
Easy to look up domain and sign up.
Good so far. I am confused about how to proceed with building and posting my web site
The online customer service is great. I have always received a complete and concise answer to even the most obscure question.
Couldn't speak with support:-(
Chat doesn't work at all:-(
Still not sure if the hosting function, and for how long:-(
All good. But price high
Careful they don't warn you about certain services in the fine print like most companies that have some form of integrity. Terrible customer service as well.
Answer: I've been using them for years and so far no problem at all.
Answer: They offered great support and reasonable prices and a major plus since they are local.