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DoteasyReviews 209

3.9

About the Business

Get 100GB SSD storage, unlimited data transfer, and email accounts starting at just $4.95/month. Free domain included. Try it with our 30-day money back guarantee.


doteasy.com
Founded in 2000
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Doteasy Reviews Summary

Doteasy has a rating of 3.9 stars from 209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Doteasy most frequently mention and live chat. Doteasy ranks 29th among Web Hosting sites.

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2,829 reviews
Canada
1 review
1 helpful vote
Follow Steph C.
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I signed up for a domain at low price then all of a sudden they say they had to DOUBLE my renewal fee because they can no longer "absorb rising costs and maintain your pricing below market increases" and to provide high quality service. Typical gibberish to bait and switch to increase profit. I have the same domain name extension with several other domain providers who have not increased their price, and this company thinks its ok to DOUBLE the price. Avoid this company at all costs.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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Doteasy's support team always reply straight away to queries and go above and beyond to help resolve issues. Amazing service!

Date of experience: February 6, 2025
North Carolina
2 reviews
0 helpful votes
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Fraudulent charges
November 24, 2024

I used the site as a host for years. I did not do much on there and decided i wanted to cancel after the price almost doubled. I went to the site and could not find the cancel function. I hid my credit card but they reached back to last year and charged me. They would not refund it at all. I sent emails back and forth but no joy. I am disputing the charge now. Go somewhere else for hosting.

Date of experience: November 21, 2024
Canada
1 review
0 helpful votes
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Do not fall for their promotional offers. You sign up on one and buy a domain, they will provide you with another domain with a character missing (usually unnoticeable). When you write to them for a refund, they would insist you buy another domain with no refund on the previous one. When you turn off auto renewal on the domain, they will turn it back on and deduct payment. Customer service is very hostile and rude. DO NOT use the service they offer.

Date of experience: September 5, 2024
Pakistan
1 review
2 helpful votes
Follow Umair M.
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Really disappointed from doteasy services,
My domain was shalimarfood.ca registered with dosteasy,
My client don't want to renew the domain, i turned off auto renew,
Then i email email received "Auto-renew is disabled and this will expire unless manually renewed by you."

I ignore that email, because i don't want to renew the domain,
The suddenly coercively they charged from my account, and renew the domain,
I contact support regarding their blunder, they said they will never give me refund,

Very disappointing from doteasy

Regards
Umair

Date of experience: March 16, 2024
India
1 review
2 helpful votes
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I signed up with Doteasy for their hosting services, Despite their claims of having top-notch security measures in place, my website was repeatedly hacked, and sensitive customer data was compromised.
But after SIX Month My site Got hacked and their is not MOD Security in the cpanel OR Virus Scan was extremely disappointed with the level of security provided for my website.
When I reached out to their support team for assistance, I found them to be unresponsive and unhelpful. They took days to respond to my emails, and when they finally did, their suggestions were inadequate and did not resolve the issue. They Suspend my Webhosting and for the activation Web hosting they charged equal price to hosting. Actually i have purchased web hosting for long term for 3 year :( But
The hosting not last long 6 month

So Becareful aware - Doteasy webhosting security is poor worse

Date of experience: April 28, 2023
George S.
0 reviews
0 helpful votes
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Definitely great prices, plans, customer services and staff!
I am moving all my domain names back to Canada!

Date of experience: July 12, 2020
patricia a.
0 reviews
0 helpful votes
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Excellent and great details infrmation about everything

Date of experience: July 9, 2020
Autumn S.
0 reviews
0 helpful votes
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Feeling hopeful this will work the way I need it too.

Date of experience: July 7, 2020
Gary L.
0 reviews
0 helpful votes
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Philip, the custmer services staff helped me to purchase my.com domain and follow up with me to make sure everything is going well. Great services and highly recommended.

Date of experience: June 27, 2020
NG I.
0 reviews
0 helpful votes
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Given the number of years I've been a Doteasy customer, the number of domains I've registered and websites hosted, and the number of people to whom I've recommended them, I found the refusal to refund a single renewal made in error with a pat 'policy' excuse to be cheap and petty.

Date of experience: June 26, 2020
Rory A.
0 reviews
0 helpful votes
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Me and the domain name that I paid for feel like a captive of Doteasy strict policy that prevented me to change my domain name details and also prevented me to move my domain to where I want, can you change my current domain and please sent my domain to siteground my current web host,

Date of experience: June 23, 2020
thomas r.
0 reviews
0 helpful votes
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You guys rule
June 14, 2020

You guys rule

Date of experience: June 14, 2020
David R.
0 reviews
0 helpful votes
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Calvin is great!
May 18, 2020

Calvin is great!

Date of experience: May 18, 2020
Mark S.
0 reviews
0 helpful votes
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Easy to look up domain and sign up
April 16, 2020

Easy to look up domain and sign up.

Date of experience: April 16, 2020
Charles Y.
0 reviews
0 helpful votes
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Good so far
December 24, 2019

Good so far. I am confused about how to proceed with building and posting my web site

Date of experience: December 24, 2019
Margie S.
0 reviews
0 helpful votes
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The online customer service is great
December 12, 2019

The online customer service is great. I have always received a complete and concise answer to even the most obscure question.

Date of experience: December 12, 2019
Boban T.
0 reviews
0 helpful votes
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Couldn't speak with support:-(
December 3, 2019

Couldn't speak with support:-(
Chat doesn't work at all:-(
Still not sure if the hosting function, and for how long:-(

Date of experience: December 3, 2019
Aminul I.
0 reviews
0 helpful votes
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All good
November 30, 2019

All good. But price high

Date of experience: November 30, 2019
Canada
1 review
2 helpful votes
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Sneaks
November 7, 2019

Careful they don't warn you about certain services in the fine print like most companies that have some form of integrity. Terrible customer service as well.

Date of experience: November 7, 2019