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Discogs has a rating of 1.9 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Discogs most frequently mention customer service, negative feedback and long time. Discogs ranks 113th among Music Discovery sites.
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If you want to buy vinyl records go anywhere else basically, favours sellers if you miss an email for three days you are potentially subject to abuse and negative public reviews, been like this for years not a great way to grow a website and community oh well
There is obvious evidence Diognes_The_Fox, who is a Discogs Staff member, shared private information (exposing my identity & entire activity in Discogs) with another 'High Ranked' user. This action is ILLEGAL and despite I have opened countless tickets & have made many reports for this matter, Diognes_The_Fox not only continues to ignore them, but also marks them as 'Solved' without even being notified about it! In the rare case he replies, thing which could happen after at least 25-30 days from the ticket's opening date, his answers are unrelated with the subject or he just copy-paste general template-answers or he has even been sarcastic & pugnacious!
I have also asked MANY times to get help from another member of Discogs Help Staff or to forward my reports & tickets to any Discogs legal advisor, but every time he is assigning to all my tickets regarding this issue, as if nobody else should be involved...As this was not enough he also blocked my account from contributing to Discogs Database the moment I reported Privacy Violation as my identity was exposed from the specific 'High Ranked' user plus he set my own release as 'Protected' so no one could make any changes except from themselves.
I have also received abusive behavior such "Ping DtF (DOWN TO $#*!) so he knows what's going on" and reported it thousands of times, but nothing happened at all as Diognes_The_Fox, and Discogs deny to reply to Privacy Violation + Abusive Behavior countless reports & tickets...
PS: Please, if any LEGAL ADVISOR reads this, I need to know his opinion. Thank you.
I had created 2 releases on master/reel tapes which later on were voted (4 votes in half-hour! What a coincidence!) to be removed, because master/reel tapes are not eligible on the database, which according to RSG §1.1.3 (https://support.discogs.com/hc/en-us/articles/360005006334-Database-Guidelines-1-General-Rules#1.1.3) is correct.
But when I asked about 2 other master/reel tape releases, the ones I checked before submitting mine and are still on the database, I didn't get any clear answer from Discogs and instead they urged me to ask this in the forum.
Well I did, it and guess what...NO ONE WAS ABLE TO REPLY(?!?!) PLUS THEY LOCKED THE THREAD SO NO ONE COULD BE ABLE TO REPLY! Well done Discogs! Once again you made your own decision, regardless what is correct or not & your own database guide rules!
Here is the corresponding link:
https://www.discogs.com/forum/thread/990322?message_id=10077736#msg
Discogs Staff almost never replied after opening over 64 tickets for privacy violation. All my tickets & complaints were assigned to the SAME Discogs Staff person, regardless I asked repeatedly my tickets to be assigned to other person and/or supervisor or legal advisor. His replies were coming after 25 days or so and were just template-replies without any explanation on my issue, otherwise he was just merging all 'open' tickets marking them as 'Solved' to avoid extra work or just to ignore me. Soon after I saw the same Discogs Staff person who was assigned to all my tickets taking part on the same forum chat which was opened by the user who exposed my identity publicly in a shaming way, where I've also been a victim of abusive behavior such as "ping DtF (DOWN TO FUCK) so he knows what's going on" and more...
As this wasn't enough the same Discogs Staff person blocked my account from contributing to the database so I wouldn't be able to edit anything, even my own releases! That is how Discogs works, well done! Photos attached - there's a ton of evidence. The conclusion is yours...
I sold a vinyl record on Discogs and used Paypal as the means of being paid. The record cost 29 euros. Shipping was 17 euros. Tax was 4.75, so the purchase total was 50.75 euros and the purchaser sent this in good faith. From this I had 2.83 deducted as Discogs' 9% fee. However, I only received 38.16 euros. Paypal indicates that a staggering 9.76 euros has been deducted in addition in the concept of a "Partner fee". This is more than 21%; with the previous fee it is 25%. This is totally abusive. In the first place, it is arbitrary and unannounced. How do I know what price to charge if Discogs are going to charge me 21% more without warning? I am no longer going to deal with them.
They use dishonest business practices and the internet is full of angry sellers saying the same thing.
They are impossible to contact. They renounce all responsibility! There are far to many dishonest sellers on their site! The raiting systym is not good enough. When you give a bad review to a seller he immediately give you a the same that make many pull a way from giving bad review...
Diognes_The_Fox SCAMMER HORRIBLE CUSTOMER SERVICE WAIT THERE IS NO CUSTOMER SERVICE
Diognes_The_Fox SCAMMER
Diognes_The_Fox SCAMMER
Diognes_The_Fox SCAMMER
I've been a seller on Discogs for over 6 years. Recently, they implemented a 2-factor login process. Since doing so, I have been unable to access my account. I have reached out to them numerous times and still (almost a month later) cannot access my account. It is extremely frustrating that I have spent countless hours logging my inventory and building a customer base only to be locked out of my account and no one will respond to my email. If you are considering selling on this site, do yourself a favor and find a different medium.
They offer absolutely no buyer protection. I paid a considerable amount of money for a rare record and when I didn't receive it the seller said their account had been hacked and that they had not received my money. There was nothing they could do. I thought I would try again and I bought off another scammer. I don't understand why Discogs don't remove these sellers or offer protection for their buyers. No wonder there are so many scammers, it's a paradise for them.
So many venders to choose from! Quality of items for sale are clearly listed (as many are used items), and I have always received my purchases in a timely manner. Great prices, competent website, cordial vendors. I haven't had any bad experiences and have been ordering for a couple years now from this site.
I just purchased what I thought was a Box set of 3 disk and when this came it only contained 1 cd. I messaged the company and they said it was only supposed to ever be one disc! Beware!
THIEVES!
What was once a place made up of music enthusiasts is now at the mercy of shady people and scammers who act freely, also thanks to the site's policy and its administrators who increasingly tolerate certain attitudes. Personally, after receiving another scam and losing money (and reporting the incident without any meaningful response), I've chosen to severely limit my presence on the site, preferring other ones that offer much more guarantees and protections.
Let me say, from the outset, that I've never sold on Discogs. Thus, I have no familiarity with that aspect of it. What I can say is that I've had a satisfactory, nay wonderful experience in filling in gaps in both my collection of LP's, 78's, and Edison Diamond Discs. Some of the LP's are those that were on a "want list" as far back as middle school, and I've been able to purchase them at reasonable prices, in some case unopened. Grading seems to bring out the whiners as to those who want everything absolutely perfect. Maybe these children should collect 78's or Diamond Discs. There's no such thing as Mint, and you have to live with that. I've found grading to be accurate. As to communication with sellers, those who were somewhat dilatory simply received a polite message inquiring as to the status of the order and Presto! They mailed the package.I've found Discogs to be a helpful means of acquiring music, same as eBay.
A realistic reflection of what you have in your collection, then don't use this site, it's $#*!! Many self appointment experts constantly sabotaging submissions or having them merged, thinking they know better. And yet most of them don't have a copy in hand of the said record themselves. Too many inflated egos and too much jealousy over records that people don't own personally in particular a user going by the name Opdiner, avoid at all costs the guy is a complete cockwomble who should have been kicked off the database a long time ago.
But that aside I have been happy with things that I've purchased from there.
Made my first purchase on Discogs. The seller diligently processed the payment and took my money. When my order had not arrived after more than a reasonable amount of time I tried to contact the seller multiple times without a response. Then i did the "seller not responding" as per Discogs system, still no contact from seller so now I'm out of pocket, no vinyl record sent or received and the seller just gets away with it. First and last time I use this site, it is dodgy and it is set up to make it easy for shonky, shady characters to RIP YOU OFF. Stay away from Discogs do not purchase anything on this site. You have been warned people.
Full of scam sellers that Discogs doesn't do anything about. If a price seems too good to be true then it probably is. If anyone asks you to pay outside of PayPal its a scam. Use with caution, Discogs won't help if there's a problem.
I signed up to this website in order to catalogue my music collection. None of the features make any sense. Almost impossible to navigate and do anything for a newby. Very confusing. Not user friendly.
See below reviews avoid these Hooray henries obnoxious arrogant scum sellers, be warned!
Avoid at all costs
You get sucked into using the app, investing time, etc and when it loses its functionality. No help
I sold a rare LP for $212 and "partner" fees were taken out to the tune of $70! Unbelievable rip off! Bullies in the forums horrible, horrible horrible!
Most of the time you cannot see an actual picture of what you are buying from a Seller! Many of the Sellers are selling "Pure Crap" & Junk from old thrift stores, yard sales or even worse!
I have been on Discogs since 2014 and have had excellent service. If you are looking for vinyl, cd's, you should give them an opportunity to provide, but remember, they are a service and not the seller on the item you order.
Answer: You don't know until you "Place Order" - which is a "Commitment to Buy"! So you might be committing your self to $100 shipping, and if you don't pay, the seller can give you a bad review. It's a con - they list low to get your attention then pile on the rest via shipping charges.
Answer: If you are a victim of DISCOGS scam, please write to consumer protection of Oregon state. I can`t post the link(due SJ guidelines) but you can search on Google and find the website.
Answer: If you are DG submitter and have many releases, sooner or later DISCOGS will put you on CIP meaning you `ll be banned to post new LPs untill you you `ll gain enough correct VOTES from privilleged users(who have a right to vote if submitters posted correct realeses). It is a scam tactic to force submitters to bribe other users to vote correct and CIP will be removed from them. Beware! DISCOGS is a synonim of WORLD WIDE MUSIC SCAM.As you see the company doesn`t respond at SJ negative reviews.