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DealFind

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Canada
2 reviews
3 helpful votes
Follow Storme G.
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If there is ever a class action suit count me in, still holding 2 vouchers with stated value of $169.95 - but merchants not honouring them as Dealfind is bankrupt, tho still operating under another name. *******@shaw.ca

Date of experience: October 21, 2015
Canada
1 review
1 helpful vote
Follow Ed S.
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Do NOT get anything from this site! They do not send anything after taking your money!
I got a response from someone saying that the company went bankrupt and tried offering me a 20% discount on my next purchase: D
How stupid are these people? Don't give them a cent!

Date of experience: October 20, 2014
Canada
1 review
16 helpful votes
Follow Ric O.
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This is the most disgusting companies to deal with. It is one for nothing but ripping off. The only mission of this company is to cheat as all items purchased through it would either never be mailed out or just simply damaged products received months after payment. Any requests for refund or complaints would either simply be ignored or if you are lucky be replied without any commitment. My concern is why this company can keep running its business without any appropriate legal action being taken by the Government.

Date of experience: September 27, 2014
Canada
1 review
2 helpful votes
Follow Charlie B.
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100% of items I've purchased have not been delivered. I always get the answers that they are following it up with the seller, or waiting for their response or my refund is on the way. None of it can be believed, as nothing happens.
This all explains the rumors that they are "folding up their tent" and going out of business. That will be a welcomed event!

Date of experience: September 10, 2014
Connecticut
1 review
3 helpful votes
Follow Ruth M.
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Is there any way that a class action suit can be filed against this company? I too paid for items, did not receive them. Opened a case and received the following reply:

"Please be advised that as of Friday, August 29,2014, Couch Commerce Inc., the parent company of TeamBuy.ca/Dealfind.com, has entered into a legal & financial restructuring process. Pursuant to the rules and regulations governing the restructuring process, we cannot honor TeamBucks issued on or before August 29,2014 and issue any refunds related to purchases on or before August 29,2014.

Please note the purpose of the restructuring is to provide the Companies with a more stable environment to continue operations and develop a plan that will allow us to continue in business.

We appreciate your prior support and looking forward to continued support through this important process."

This is unacceptable

Date of experience: September 22, 2014
Canada
1 review
1 helpful vote
Follow shylo o.
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I ordered almost 140$ worth of product from this company 10 weeks ago. Have not received any of my orders! I have been patient and polite with the customer service department. They have not refund me any money and have not told me what is going on. I called my bank today and they told me that this company is bankrupt. Beware! It's a scam!

Date of experience: September 27, 2014
District of Columbia
1 review
2 helpful votes
Follow Duane L.
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NODEAL
April 4, 2016

I was unaware of the issues with DealFind. When I contacted them regarding the vouchers I purchased for my wife (she passed in Dec 2013), I was told they would not expire.

Today, I found myself with worthless vouchers which combined total of $360.

I just wanted to use the carpet cleaner voucher and the company is not honoring anything from dealfind.

So, to add to an already painful situation, I cannot do anything with these worthless vouchers.

Why do I have to give a Star Rating, when they are not work a Star?

Date of experience: April 4, 2016
Canada
3 reviews
15 helpful votes
Follow Elyse N.
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Dealfind Scam
January 18, 2016

Dealfind gave me a credit for an article that I ordered and paid for and they could not supply. I was happy with the service until I went to use my credit and Dealfind was no longer in business. This was the second time they changed their company name and then went out of business. I guess this a way for them to make extra money. Very disappointed in them. I gave them one star only because I couldn't submit this review with no stars.

Date of experience: January 18, 2016
Canada
2 reviews
5 helpful votes
Follow Dave T.
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I purchased a Teambuy/Dealfind for $50 worth of clothes at a certain store for $25. The promotional amount expired ($50) but I was suppose to be able to use the paid amount ($25) at the store, the store refused. Teambuy/Dealfind claimes that if a merchant refuses a voucher they will issue you a credit. I emailed Teambuy/Dealfind they said no, when I tried to plead my case I get this response:

"Hello,

For any other inquiries not pertaining to this order, please visit our Customer Support/FAQ page in order to submit a new support request email. "

Basically telling me where to go. Teambuy/Dealfind is a horrible company, but don't take my word for it, Google either of the names and read some of the reviews yourself. Don't get ripped off like I did.

I will not let this go, every few months I will resubmit a complaint and go on every review website I can find to warn people away from Dealfind / Teambuy. OR Dealfind can give back my stolen money and they will never hear from me again.

Date of experience: September 7, 2014
Maryland
1 review
4 helpful votes
Follow Emily J.
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Over a few years, i ordered almost $400 worth of vouchers from them that did not have expiration dates. Some of those companies went out of business and dealfind did not reimburse the money. Then when I went to redeem other ones this spring, I was told the company was bankrupt and no vendors were honoring the vouchers. The company isn't honoring giving me any money back for anything, and my bank can't do anything either because they filed for bankruptcy. DON'T ORDER ANYTHING FROM THEM. If anyone is filing a class action suit against Dealfind, please count me in! (*******@gmail.com)

Date of experience: March 17, 2015
Oregon
1 review
14 helpful votes
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I ordered an SD card from DEALFIND ON April 24th of 2014. I emailed them a month later to inquire about it, the assured me the company had sent it. I demanded a refund at the beginning of August, several emails were ignored until one of them said they would refund me within 3-5 business days. This was September 4th. After several ignored emails, today I opened a message from them saying exactly what Ruth's message says. I do not have enough words to describe this dishonest, scamming company. Disgraceful. BUYER BEWARE.

Date of experience: September 23, 2014
Canada
1 review
12 helpful votes
Follow Diane P.
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Purchased 2 vouchers worth $50.00 and the company closed down not once but twice due to public health violations. Deal find stated that they would not refund or even credit me for the $50.00. They stole my money. A class action lawsuit should be instituted asap. I have corresponded with them via e-mail and telephone with no results other than frustration. Their reputation is fatally tarnished and integrity is absent. Please let others know.

Date of experience: February 27, 2014
Mexico
1 review
1 helpful vote
Follow eric r.
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Dealfind offers deals that they do not stand behind. Once the transaction is completed, they refuse to get involved when merchants cannot complete their end of the deal. Remember the old adage " If it sounds too good to be true, it probably is."? That sums up Dealfind. Terrible response time with customer service as well. Weeks of dead air before replying.

Date of experience: March 12, 2012
Canada
1 review
0 helpful votes
Follow H Y.
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Wish I could give it negative stars. This company is doomed.
Still waiting on an order placed months ago. Was finally told (3 weeks ago) that it shipped and they gave me a non-working tracking number. Oh, and their customer service is non-existent. You have to go through Teambuy. Teambuy is actually quite helpful, but even they can't get around what a bogus piece of $#*! company DealFind is.
Dealfind will NEVER have my business again.

Date of experience: May 2, 2013
New York
1 review
9 helpful votes
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Warning!
April 30, 2013

Warning! Do not use this website. Why have they not been shut down for fraudulent practices? It is a scam. Fake businesses with fake addresses, websites and telephone numbers are set up to take your money! It happened to me twice. I bought two vouchers at the same time and neither one of them were from a legitimate business. And they won't refund or credit you for a voucher that supposedly never expires. They need to be shut down!

Date of experience: April 30, 2013
Canada
1 review
2 helpful votes
Follow scott m.
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Always read the reviews and questions and do your homework on items that are for sale. Don't always trust the fine print in the ad, I've learned this the hard way along with many other Dealfind customers. If an item is too good to be true... remember, it likely is a scam. Don't be greedy, be smart! I would much rather see a great deal posted in my local newspaper or an ad on the radio or tv and buy it directly from the company then go through Dealfind, they have lost my respect as a buyer.

Date of experience: January 30, 2012
Pennsylvania
2 reviews
0 helpful votes
Follow Liga S.
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That's a real scam
March 8, 2013

That's a real scam. They sold vouchers to a cleaning company with non-existing e-mail address and invalid phone number. After multiple e-mails they finally gave me credit back for the vouchers. What is the credit worth if it only can be used on their fake deals?
I also ordered 2 alarm clocks more than 1/2 year ago. Still haven't gotten them. THey keep sending me tracking number that says the item entered united states. What good it it for me if the item doesn't arrive? Still not getting anywhere with that.

Date of experience: March 8, 2013
Canada
1 review
0 helpful votes
Follow me t.
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My wife and i have tried all the major web deal sites. Most have resulted in positive experiences - with the exception of dealfind. Absolutely terrible customer service, We ordered an item and their supplier ran out of product. Dealfind would not refund our money - they told us we would need to wait until supplier could come up with more product. Several months later, we are still waiting.

Date of experience: May 22, 2013
Canada
2 reviews
5 helpful votes
Follow H L.
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If there's a star 0, i would rate dealfind "0". Not sure how they scan their vendors, dealfind has the worse vendors ever. And their customer service is poor. Be careful when you place your order with dealfind next time.

Date of experience: June 21, 2013
California
3 reviews
10 helpful votes
Follow Jenn G.
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I've used dealfind.com only a few times and have had problems with my orders on nearly every single occasion. In fact, I've been emailing with "customer service" about my latest problem and asked why they have been so delayed in resolving the issue. I got this response from the representative:

"I apologize on our end, we are dealing with a few hundred cases a day per rep."

A few hundred cases a day PER REP sounds like a lot. With that kind of volume, they cannot possibly be working with reputable vendors or offering deals that live up to their promises. This could explain the trouble I've had.

Date of experience: April 30, 2012

Overview

DealFind has a rating of 1.1 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DealFind most frequently mention customer service, credit card and expiration date. DealFind ranks 687th among Discount Shopping sites.

service
13
value
12
shipping
12
returns
12
quality
12