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DealsClub

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India
1 review
2 helpful votes
Follow Rangoli S.
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Horrible service...
January 4, 2015

Horrible service... Very rude staff
Product still not received, order was placed on 1st Dec.'14. It was promised the product will reach in 10-12 days.
Have been calling them regularly but they are very rude and irresponsible.
The. Y are running a fraud, as they promised an assured gift i. E TV, then they refused the same. I was still ok that I least I will get the products ordered, but that has also not reached me... I am feeling cheated and would advice all never to use this site.

Date of experience: January 4, 2015
Canada
1 review
2 helpful votes
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Scam company
June 16, 2018

I wish i had read these reviews. My item broke a week after receiving it and although I've been trying to communicate with them for the last 2 weeks i've had no response! I guess they just expect me to 'go away'.

Date of experience: June 16, 2018
India
1 review
4 helpful votes
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I have ordered a drone from this site it cost me 499.00 but it is now more then 10 days I didn't receive the product. While I am am trying to communicate by mail and phone but that may be fake and also no response from site itself

Date of experience: May 27, 2020
Arizona
3 reviews
6 helpful votes
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Unbelievably poor customer service from Dealathon. Purchased Panasonic phones on June 6th - did not perform as anticipated. Returned the phones within three weeks and was told would get a refund immediately. Did not receive refund. Contacted Amazon still no refund until I finally sent another request with copies of the return postage receipt and USPS tracking information over 5 months later. This generated a response and a refund was issued on December 2nd, 2014. Incredible that a company selling on Amazon would make a customer go through such a process. Additionally, they refunded almost $20 less than the amount paid plus I had to pay $12.35 to get the phones back to them, so I am out of pocket $31.81. Stay away from this company. Do not buy from them. A horrendous experience.

Date of experience: December 3, 2014
Wisconsin
1 review
6 helpful votes
Follow R F.
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Fraudulent company
July 19, 2020

I made an order over two months ago. The company's website indicates that the product was shipped more than 6 weeks ago but does not provide any tracking information to find out 'where' my product is. I am angry and ashame. How can this continue without intervention? Do not purchase from this company!

Date of experience: July 19, 2020
Canada
1 review
3 helpful votes
Follow Maureen M.
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I had a coupon that I could not use through no fault of my own. They refused to give me a cash refund and instead promised a credit. When I went to use it, they told me the company changed hands and that they did not recognize old credits. The fact that they gave no notice of this and the fact that they still operate under the same name does not seem to make a difference to them. The best I can say about them is that they are dishonest and use any excuse not to honor their commitments. My advice, stay away from them. There are more reliable companies out there who offer better deals. I encourage everyone with a similar type of complaint to file it with the Ontario Better Business Bureau. The public I think needs to be aware of this type of activity.

Date of experience: January 31, 2015
Canada
1 review
3 helpful votes
Follow Nikki R.
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I ordered the Children's Learning Tablet for $18 and knew it wouldn't be the best quality but for a 3 year old it would be fine. First of all it states it takes 2-4 weeks for delivery, try 6-8 which means it missed Christmas! And NO ONE gets back to you at their useless help email.
Well when they got it - it wasn't even in a box (as the pic shows) and no screen and some cheap sticker (pretending to be a screen).
This company and product are an absolute joke and since no one wants to answer me in customer service I will write this review and be sure that everyone knows this is a crap company

Date of experience: December 29, 2014
India
1 review
1 helpful vote
Follow Shashank G.
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Cyber crime
June 9, 2020

I am waited for delivery Of my order till 11 June and I have order on 30 may and today I had called to the customer care of fraud company and he has agreed to refund the amount very politely but in some time he thefted my 5000 rs from my account and said that some other people done this but not mine. F****k*g B******d.

Date of experience: June 9, 2020
Canada
1 review
1 helpful vote
Follow Carole N.
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I have purchased several coupons from Dealathons and although I have received some of my purchases, most have NOT been delivered! On contact with Dealathons, I expressed my frustration and anger at not receiving my products and was given a "credit" to be used onsite. NOT gonna happen! Is it true they have gone bankrupt?! No matter - I never expect to see my $$$ again! WARNING: avoid this company!

Date of experience: October 19, 2015
Canada
1 review
0 helpful votes
Follow Barbara H.
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Disgusting
February 16, 2017

This is ridiculous! I have been charged for items not received. Have been a customer for a long time, and no problems till December 2016. Cannot get anyone to answer phones or emails (many different numbers and many different email addys).

Date of experience: February 16, 2017
California
1 review
3 helpful votes
Follow Karen P.
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Hi, I bought a deal on this site which turned into a scam coupon when I tried to use it. I contacted Dealathons.com and sent them the prove that it was a scam and that I would like my $125 back to my credit card. They got back to me but they never refund the money. I will never recommend this company to anyone. It does not deserve a start rating.

Date of experience: January 13, 2015
Canada
1 review
0 helpful votes
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Scam
April 20, 2016

I purchased a voucher for a 'Signature Teppanyaki Dinner for Two at Kobe Japanese Steak & Seafood House.' It cost 59.99 and I have now been told that this merchant will not honour this voucher! This news is dismaying and shocking! SCAM

Date of experience: April 20, 2016
Canada
1 review
2 helpful votes
Follow Andreas S.
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I bought a few coupons for painting by a local company a couple of years back and when that company refused to answer phonecalls or reply to emails I contacted dealathons who after three months finally gave me a $190 credit. I thought I'd get a furnace cleaning etc instead and eventually I got a deal for photo canvases. I had approximately $170 left in credit when nCrowd took over and my credit magically disappeared. According to nCrowd they never received documentation on the credit and said dealathons canceled them all before the take over.
I'm obviously fuming over losing my money and I hope justice takes care of the jerks who ran dealathons.
I will also file a complaint with the BBB but I don't think it will make any difference.

Date of experience: February 17, 2015
Canada
1 review
4 helpful votes
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Absolutely terrible!
August 20, 2014

Absolutely terrible! Total scam. Ordered over 7 items received two! I've called over 3 times, nothing they say they follow through with. Not sure why this company still exists. Really puts a damper on these kinds of companies. Stay away!

Date of experience: August 20, 2014
Canada
2 reviews
2 helpful votes
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Bought 2 tablet computers in September. One absolutely not working, the other can seldom connect to the internet. Many phone calls and emails, even got a reply once but no response, no exchange or refund offered, unable even to leave messages some days as their mailboxes seem full. $240 for 2 paperweights

Date of experience: January 7, 2014
Canada
1 review
0 helpful votes
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Ripped off!
May 27, 2013

Ripped off! I received a knock-off Angel perfume even though the ad states "all products are original, authentic name brands. We do not sell knock-offs or imitations." I received no replies to my phone messages or e-mails. Janet

Date of experience: May 27, 2013
Canada
1 review
0 helpful votes
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You guys are all lucky
February 25, 2013

You guys are all lucky. I didn't even get the cheap junk I ordered. They just stole my money and gave me nothing. Customer service said they'd do something a few days before my Paypal deadline (which I didn't know about) basically stringing me along enough to seal the deal. Thieves.

Date of experience: February 25, 2013
Canada
1 review
0 helpful votes
Follow m w.
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At least it's better than dealfind as you can actually speak to someone on the phone, but their interest is in making money and not making sure the customers are happy. Buyer beware on these types of deals. Not sure I'll be using these deal websites ever again.

Date of experience: November 15, 2012
Canada
1 review
1 helpful vote
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I bought a voucher for Renew Spa on Dealathon. I called the Spa to make an appointment, they told me they would not accept any vouchers from Dealathon because they had not been paid. In the last two weeks I have emailed over 10 times with no response. I cannot speak to anyone on the phone because the call is sent to a mail box which is FULL so a message cannot be left either. Do not buy anything from this company, they are criminals. Does anyone know how I can get my money back?

Date of experience: December 10, 2013
Canada
2 reviews
0 helpful votes
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I purchased 2 painting vouchers awhile back. Painters didn't show up. I contacted Dealathon who said they would send me a credit. Great - I have a credit memo. Doesn't do me much good unless they actually put the money back in my paypal account. That was 10 business days ago.

I guess the next step is to notify paypal that I've been ripped off.

Date of experience: November 9, 2012

Overview

DealsClub has a rating of 1.2 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DealsClub most frequently mention customer service, credit card and several times. DealsClub ranks 681st among Discount Shopping sites.

service
12
value
12
shipping
11
returns
11
quality
11