On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed reviews, with some customers appreciating the initial value and product quality of their purchases. However, a significant number of complaints highlight persistent issues with customer service, including delayed shipping, incorrect items being sent, and inadequate support during return processes. Many customers express frustration over unresponsive communication and unresolved disputes, leading to a perception of unreliability. Overall, while there are occasional positive experiences, the prevailing sentiment reflects a concerning trend of dissatisfaction regarding service efficiency and customer support, suggesting a need for improvement in these areas.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Made my 1st, and it will be my last purchase from DailySteals. Product returns are the worst, they are very vague almost to the point of giving up. I will never purchase anything again through DailySteals!
****** They Will Steal From you Beware *******
I Bought the Mcrosft 365 Family subscription for 15 months, Received the Product code 2 days later in my email, But before i could Redeem the product code somebody else Redeemed ii. I asked for a refund or another Product code then they were blaming me that my email ID was not secure and somebody else has access to my Email. They were trying to insinuate that I am liar. I do buy downloadable digital software from Amazon, Costco, Sams club etc and I never had such an experience. This is the first time I had to deal with it, they ripped me of $89.99 plus tax, on their site the subscription price was $40 cheaper than waht was in Amazon that was the only reason I Got it from them.
First time bad experience for me, Please do not buy from this Stealers, Their name tells it all! DailySteals!
****** They Will Steal From you Beware *******
I bought to Daily Steals severas times and never HAD a complain.
But last month I bought an IPad Air and never received.
I let they know it, the aswered me they're going to investígate about it.
I am waiting their response. I hope they Find any solución before Christmas because it was a gift to my wife
$39 was the price, a bunch of useless stuff, except for a USBC charger! Threw away the rest of the contents. Took the chance and lost!
Bought a $120.00 aire fryer grill by power xl. I don't like it and they refused to send me a pre paid return kabel. Few x wants $90.00 to send back. This is ny 2nd email Agassi power xl. Love my first one...
They've been jerking my chain since June. Every ticket says something different, that is when they finally reply. They sent wrong item ( appears to be their MO). First I told them I wanted what I ordered, they said they don't do replacements. Finally I said give me my money back, Now they say they have shipped it from Warehouse. No matter how many times I've sent a "Ticket" stating I want a refund I have been ignored. DO NOT order from this rip-off company, you'll be sorry.
Save your money. Do not buy.
What I got was a complete off brand knock off version of what they advertised. Made a ticket to ask for the actual item that was advertised or a refund. Support jerked me around telling me to keep waiting 2-3 business days more then twice. Just to get another email saying that my ticket has been closed. They closed my ticket without even talking or trying to resolve the issue.
Hi Long C!
We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
I ordered a food sealer and it did not come within the expected ship time. No ability to track order through their site, no reference numbers, no recognition of my email address. Now I am fighting to ship back a product that came late and has been replaced already. Proceed Cautiously if you deal with DailySteals!
Hi John! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
I ordered one airfryer and was charged twice. When I contacted customer support and explained I only ordered one (I live alone) but was charged for two, they said well, your package must have been stolen. I told them I have lived here for 35 years and know all of my neighbors and have never had a single thing stolen from my home, including packages. UPS showed a package being delivered at 11:53 a.m. on 6/1 and a second "package" 2 minutes later. However, there was not a second package. I sent them my Ring doorbell video date stamped 11:54 a.m. and it shows only one package yet they still said it must have been stolen. These people are incompetent and I will never order from them again. Took this issue to my bank who willingly reversed the second charge based on the information I supplied. I should have check this review site before purchasing anything!
Hi Lynne! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
This company is a scam! Took my money and never sent the vacuum cleaner. No way to contact them. They falsely advertise, take your money and there is no one to call.
Hi Deborah, I'm sorry to hear you have this perception of us. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow. As we cannot identify your account/order through this review, we ask that you contact our dedicated support team for further assistance. A member of our support team will be in touch with you soon! Please visit our support page here: https://help.dailysteals.com/support/tickets/new
Ordered a king sized sheet from them. The sheet that arrived was a full. When I requested a refund they sent me a return label that didn't have shipping paid. 20 dollars to return something that they messed up. Seems to me their scam is sending you the wrong item that costs significantly less.
Hi Holly! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
This dailysteals are scammers. When you order, you never hear from them and then they tell you they have issued a refund and they are lying. Buyer beware! This is a dangerous site. I will not deal with them ever. Still waiting for my almost $90 refund. I regret going to the site from Brads deal(trusted site)
Hi MISS M! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
First time customer with little chance of continued purchases. Made my first purchase of a very specific item (model specific AS ADVERTISED). I was sent a different model number, the size and shape of the item completely different than advertised, and it was cracked/broken and couldn't be used even if it were the correct model. Ordered on 4/10/22, received 4/15/22 in unusable condition. Submitted an online claims ticket (NO phone number to call) one hour after opening box. On 4/16 (next day), I received an email from Daily Steals customer service stating that I would NOT get a refund due to it being beyond the 30-day window for returns. Not going to speculate as to how/why this individual came to this conclusion, but the entire purchase/delivery/claims submission happened in 6 days. I submitted a second ticket with a much more detailed description/explanation of the problem and have basically been ghosted from all communications. Both PayPal and Wells Fargo have been notified. Daily Steals ORD# *******
Hi Jack! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. It's noted that our support team has reached out and resolved this matter. Please get back in touch if you need further assistance. We're happy to help!
Ordered an intel cpu - received a box of stickers... Do not fall for their low prices. Still in the process of trying to get a refund.
Hi Kenneth! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
The customer service of this company is non-existent. I bought $1400+ worth of stuff and it never got to me, had to dispute it with my bank. There is no number to call and the customer support takes days to respond, and when they respond with absolutely no resolution, they close the case so that you cant reply. Daily STEALS is right, these people are scammers. Highly UNRECOMMENDED.
Hi Rafael! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
Placed an order and received an email an hour later from this scam company cancelling my order. I contacted customer service to check the status of my refund. They said they were having technical difficulties and it would be a few days before I receive my refund. Two weeks later still no refund. Now, I have to wait 90 days to receive my refund once my credit card company determines they are a fraudulent company. This fraudulent company doesn't even deserve one star.
Hi Jason! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
Wow this place…. I found this site and started searching some things I needed. Well they literally WAY OVER PRICR and call it a deal!
Hi AUTEM! We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow. If you have any questions or concerns, don't hesitate to get in touch with us. Our contact is here: https://help.dailysteals.com/support/tickets/new
Sent the wrong model of the product I ordered. W/out realizing the switch I used it, then noticed that there were attachments missing. Customer service was clueless (wanting me to return it so they can send the missing parts.?). Seems the one I got doesn't take attachments (only reason I bought the thing). They sent me something wrong and won't take it back. Just horrible knowledge of your inventory. STAY AWAY
Hi Doug! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
I placed an order with this company on 3/4/2022. By March 13,2022 I never received a confirmation or shipping status nor a tracking number. I did emailed them several times and no response. Luckily, I paid them $138.00 using my PayPal acct. I requested my money back and PayPal did refund my money in its entirety. WARNING DO NOT PURCHASE ANY ITEMS FROM THIS COMPANY, UNLESS YOU GOT MONEY TO THROW AWAY.
Hi Linda! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
I placed an order with Daily Steals for a laptop. They sent me the laptop with the wrong selected specs. I send it in for a refund and they told me they would not refund me the shipping, even though they sent the wrong product. The response back was ridiculous, 'We didn't promise a 120 GB hard drive', but they had it as a selectable option, and the price changes when you select any of the different choices. So it seemed some good 'I never lose an argument' dynamic was put in play by the 'customer service rep', who could have been the same guy who actually shipped the product. It felt like a small operation with little or no business rules process.
It's been over a week beyond the promised five business days and they still haven't refunded me. I'm worried they won't even refund me, which will mean I lost hundreds of dollars on an item I thought I'd save a few dollars on.
In short, the customer service is bad.
Hi Will! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!
Answer: Yes, worst customer services experience in my memory not worth any savings.
Daily Steals is the leading site for the daily deals so hot they are practically steals. Get the best deals on cell phones, cell phone accessories, tech gear & more
Hi Doris.
We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team for further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!