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CupidReviews 165

2.0
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Cupid Reviews Summary

Cupid has a rating of 2 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cupid most frequently mention credit card, customer service and fake profiles. Cupid ranks 39th among Dating sites.

service
28
value
24
quality
22
Canada
1 review
2 helpful votes
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Fraud
November 21, 2024

They take your money, no product. No refund, no money. Total fraud. Absolutely do not believe it. Better throw your money away. At least it won't fall into the hands of scammers. Their customer service is terrible. You write an email, they reply with nonsense. I write an email explaining all this, 3 weeks later they give me a nonsense reply. Total fraud.

Date of experience: November 21, 2024
Daria L. Cupid Rep
8 months ago

Hey!
We do not need to convince people to join our site in this way. Our members are interested in meeting new people. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. Our aim is to provide a genuine dating experience. We value you as our customer and appreciate any feedback that you send us.
We will certainly look further into your query and use your feedback to improve our service.
Take care and all best

Lithuania
1 review
0 helpful votes
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Nice Community
July 9, 2024

The community is nice, but many inactive profiles. Had some good interactions with active users though. Worth checking out if you're patient.

Date of experience: July 9, 2024
Czechia
1 review
0 helpful votes
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Enjoyable Chats
July 3, 2024

Enjoyable chats with a few genuine people. The site could use better moderation to weed out fakes, but overall, it's a decent experience.

Date of experience: July 3, 2024
New Jersey
1 review
2 helpful votes
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They are not free AT ALL I was trying to help my friend Shelly C. They lie about their prices and deceive you. They literally stole $50.12 from me. I have contacted my Attorney and are looking into filing a suit. They have no customer service that can actually help you they read from script and adamantly refuse a refund. Please, please, please do not let them fool you

Date of experience: June 28, 2023
Daria L. Cupid Rep
over a year old

Hi!
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

France
0 reviews
0 helpful votes
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Very properly done
June 29, 2022

I wanted to criticize it a bit but I cannot find fault with the site. The way it operates, the acquaintances I strike up on here, and all its perks for users make the site just amazing!

Date of experience: June 28, 2022
Germany
0 reviews
0 helpful votes
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I was amazed by how awesome it is even on the first day of usage! The site is nicely designed and accurately developed. It's full of easy-going people and helpful tools to approach them

Date of experience: June 28, 2022
Spain
0 reviews
0 helpful votes
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Seems snatched
June 24, 2022

As far as I see it, the site is trendy and not in vain. Its features are worthy indeed. And it is rather popular even among my friends

Date of experience: June 24, 2022
GB
0 reviews
2 helpful votes
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Inspiring
June 24, 2022

After my last failure to build a committed relationship with my ex, I put my love life on hold. I didn't want to date anyone for a while. And I also didn't go anywhere to get even a chance to meet someone. But when a friend of mine recommended me this site at least as a way to improve my boring evenings, I followed her advice. At that time I didn't expect that pretty soon I'd find true love...

Date of experience: June 24, 2022
India
1 review
0 helpful votes
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Cupid had fake profile and fake agents running those profile... All they would try to make to purchase membership and after that also they will pramote more fake site to chat... Even if some girls will chat u over your messenger soone she will be gone...
Even if someone here says he had a good experience then that too basterd is cupid agent...
Just find a free app which dont change you anything. If someone chare you for message its truly fake.
Strongly telling you cupid had enough fake site not only one... They even run website on each country name. If u dont believe me serch for cupid and then any country name you will find each page for each country so they can charge you more letting you slip to there other paid website... And even some of them dont had a name of cupid but still they are run by cupid...

Date of experience: February 21, 2022
Daria L. Cupid Rep
over a year old

HI!
We are sorry to hear if the website is quite expensive for you. That is because we offer excellent services to ensure the satisfaction of every member who join the site that's why our company received several excellence awards already but thank you so much for that feedback. We carefully monitor reviews and satisfaction of the customers to improve our service. Your feedback is very important and we will take it into consideration, thank you.
Take care and all best

Wisconsin
1 review
3 helpful votes
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Scams Galore
February 18, 2022

After a few days of searching and sending polite introductory notes to several women, the responses I got back were 100% of the "Hey baby, check out my videos at_____. Com". The administrators of this site will try to convince you that there are real people on here wanting to chat, and sure, there probably are, but after reaching out to literally dozens of women here, I have not received one reply that wasn't a scammer trying to sell sex pics, sex videos, or sex chat. Don't waste your money.

Date of experience: February 18, 2022
Daria L. Cupid Rep
over a year old

Hey!
Please note that our site administrators never require or ask users for any verification information. You do not need any ID or personal code to contact members and you should not follow the external links that members may share with you. If you consider somebody to be a suspicious member by them asking you to follow the external links, please inform us and we will take action. We advise all members throughout our website, our help section, safe dating tips and our terms of use/privacy policy that you should not share any such information with other members and you should be cautious of following links provided to you.
Take care and all best

Canada
2 reviews
3 helpful votes
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Cupid is nothing but a fraud you join for free then all of a sudden you have 100 new messages of matches little did these uneducated people know that the same matches they're sending you were on there three years ago and their age hasn't even changed do usually have one Cupid bot Running about 6 to 8 different profiles from what I can see sending you messages from fake Profiles. Trying to entice you into signing up and spending money don't waste your time don't break your heart there's nothing here on Cupid but emptiness fraud and parasites running the show trying to steal your money anyway they can. Majority of the Cupid bots are librarians, wedding photographers, graphic designers I'm sure if you think you're talking to a woman profile you got some guy on there and you think it's a woman but he's just trying to suck you in and keep you interested in spending your money giving you hope but only trying to steal your money don't pay with your credit card use a gift card always on any site so they can't keep withdrawing from your account because you can't get a hold of the customer service they don't want you to get a hold of them they make it as difficult as possible to try and cancel or delete your profile. These people only deserve to be in jail for the parasites they are

Date of experience: February 3, 2022
Daria L. Cupid Rep
over a year old

Hi!
We do not use any automatic systems to generate fake emails or messages or steal photos and we do not condone the use of false profiles. Our aim is to provide a genuine dating experience. We are interested in spotting fake profiles and taking them off. So when you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away.
We apologize for any inconvenience caused.
Take care and all best

Virginia
1 review
0 helpful votes
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Easy to use. It has a lot of wonderful people who are open to communication! This is the best site I've used lately!

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Best experience
December 10, 2021

Dating through this service takes confidence. Everyone has taken the step, and you will not regret it because I got the best experience after taking the first step to join.

Date of experience: December 9, 2021
New York
2 reviews
0 helpful votes
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Worth your attention
December 7, 2021

I didn't believe my friends about this site, so I had to try it. They weren't fooling me. Some pretty people here. Many of them in our area. I went on a first date not long ago, but I'm having fun since joining.

Date of experience: December 7, 2021
GB
1 review
6 helpful votes
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NOT TO BE TRUST
December 2, 2021

As all of them is not true that is fee, to begin with. Then, it has a lot of fake profiles to chat with you, so you spend money. But the worse, I did a one day subscription to check it out and when I went to cancel, I realised that they had put me on a 1 month subscription for £45. I had to do a questionnaire to cancel and call to an idiot who kept giving me other subscriptions to other pages, or more free benefits instead of simply cancelling. TOTAL SCAM

Date of experience: December 2, 2021
Daria L. Cupid Rep
over a year old

Hi!
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

Canada
3 reviews
4 helpful votes
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Thieves
November 30, 2021

These people(?) are thieves. Their female members are all bots. I had a weeks membership, I cancelled, checked my bank, and they had charged me an additional month. I was forced to recall the number, and start shouting. I don't like shouting. Jack

Date of experience: November 30, 2021
Daria L. Cupid Rep
over a year old

Hi!
We do not use any automatic systems to generate fake emails or messages or steal photos and we do not condone the use of false profiles. Our aim is to provide a genuine dating experience. We are interested in spotting fake profiles and taking them off. So when you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
Take care and all best

Bulgaria
1 review
2 helpful votes
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Total scam
November 2, 2021

I wanted to delete my account just after I registered because I went there and it was dead. It asked for cancellation code to delete the profile (why!?!) that supposed to be sent to my email. I did not receive any code, so I cold not delete the account. Then I decided to remove at least the profile photo. Surprise! The deleting process is gong about half an hour already and the photo is still there. There is not email given so you can not contact anybody and so called admin is unaccessible! I wish I could give 0 starts. P. S I received a cancellation code and succeeded to delete my account next morning!

Date of experience: November 2, 2021
Daria L. Cupid Rep
over a year old

Hi!
Dear User! We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
Take care and all best

France
2 reviews
0 helpful votes
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Quand j'ai rejoint cupid.com je ne cherchais pas quelque chose d'occasionnel; Je cherchais mon âme de compagnon. Contre toute attente, je l'ai trouvée! Moi et Katie sommes ensemble depuis près de trois ans. Merci Cupidon!

Date of experience: September 1, 2021
Florida
1 review
2 helpful votes
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System lures you to join. Messages automatically sent. Not from members. When you reply you never hear back. Electronic scam

Date of experience: June 27, 2021
Daria L. Cupid Rep
over a year old

Hey!
We do not need to convince people to join our site in this way. Our members are interested in meeting new people. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. Our aim is to provide a genuine dating experience. We value you as our customer and appreciate any feedback that you send us.
We will certainly look further into your query and use your feedback to improve our service.
Take care and all best

GB
2 reviews
0 helpful votes
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cupid.com was recommended to me and now I am recommending it to you! It does work and I am living proof that you can meet special people online because I've found someone special.

Date of experience: April 1, 2021

About the Business

Sign up for free to dating site Cupid.com. Browse local singles, start chatting now! We have a large database of singles waiting for you!


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