BuyWithMe

Bought a coupone from the for a car rental. The state I live in (MA) does not allow coupons to expire for lless than 7 yrs. Called the vendor and asked the to use the coupon past the date and the denied it. Called buywithme and they said they would make "exception" to refund me HALF of what I paid... use groupon they have awesome customer service and you speak direct with someone not a crap answering machine and noone calls you back... blahwithme more like it.

Bought 2 of the AMC ticket deals spring 2011 in which I NEVER received them. Contacted BWM several times via email with no response. I must have been a glutton for punishment or just plain desperate because I then bought a cleaning deal in June 2011. After that company rescheduling several times I get an email that they were no longer honoring the BWM deal. Then in September 2011 I was excited to get an email that stated one of my favorite catering companies in Austin, Bill and Ted's, was using them and had a great deal. Well, I bought the max. Logged in yesterday to BWM to see if I could redeem these vouchers and realized they had been bought out by Gilt. I couldn't tell which vouchers were used or unused. This is what Bill and Ted's told me when I emailed them to see if they could check.

Hi Janette,

First, I apologize for the troubles you've had with your Buy With Me vouchers. Unfortunately, since the company has been bought, we have not been able to get in contact with them. We have no way to access this information either and have not been paid by them as well. Therefore, we cannot honor these vouchers at this time. We're hoping someone will return our calls or emails soon so we can get this matter resolved quickly. I apologize for the inconvenience and hope you're having a most excellent morning thus far!

Billy

I do not blame Bill and Ted's since they didn't get paid to begin with. I emailed BWM/Gilt yesterday and no response. I sat on hold for 20 minutes and was told each time I was caller 11. I want my vouchers refunded ASAP or let me use them!

I bought a deal with BuyWithMe.com that supposedly provided $20 worth of food for $10 if ordered online with allmenus.com. I first checked to see if there were any restaurants on the allmenus list near the town where I live. Waltham is an adjacent town so when I found a restaurant listed in Waltham with a great menu (and of which I had never heard before), I bought the BuyWithMe deal. When I then tried to order from this restaurant which is listed literally under the heading "Popular Restaurants in Waltham" (yes, I have a printout of the website with this listing in case allmenus.com corrects the website), I learned (1) that the restaurant I wanted to order from is not in Waltham, but is 29-30 minutes (according to Google Maps) in Cambridge and (2) said that they had no deal with either allmenus.com or with BuyWithMe. I called allmenus.com, actually spoke with both a customer service rep and a supervisor who assured me someone would call me the next day to solve this problem. No one did. I also emailed BuyWithMe asking them to correct this issue. They also failed to respond. I WOULD RECOMMEND NOT BUYING ANYTHING FROM EITHER BUYWITHME.COM OR ALLMENUS.COM. They clearly have no capability nor any interest in solving customer problems, even when the problems are clearly due to their own mistake.

I am currently also having problems with this site. I bought a voucher from them for $55 worth of products from SIRJJ organics (an online beauty company). I was unable to place an order with the company... their phone line seems to now be down. After trying for over month, my BuyWithMe voucher expired. I tried to contact BuyWithMe for a refund but you can only email them directly at *******@buywithme.com or use their web-based contact form. I did both and it's been a week and I've not heard from anyone at BWM yet.

My advice is tot stick with Groupon (EXCELLENT customer service) and LivingSocial (customer service is pretty good).

Also, before buying vouchers check to see if the establishment is in good business standing and use your vouchers immediately--way before they expire and before the business goes under.