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Brad's Deals Reviews Summary
Brad's Deals has a rating of 2.9 stars from 214 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Brad's Deals most frequently mention and customer service. Brad's Deals ranks 8th among Coupons sites.
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Brads Deals promotion for Proozy.com
Placed order & never received. Only gift for Christmas. No gift for my son, it was his only gift.
Ordered 8.4.24 and STILL NOTHING!
No one answers email and web links don't work!
AVOID THIS CHEATER!
They took my money!
Hi Pasi,
We don't sell anything. We scour the internet to find the best online deals and we share them with our readers. When you click a deal you are taken to the retailer's website where you make your purchase directly from them, not us. So if you find a Macy's deal on our site that you are interested in, when you click "Check It Out" you will be taken to the exact product on Macy's website and from there, your transaction is handled 100% by Macy's. We just share the deals but we have nothing to do with your purchase itself. You did not purchase from us, however, we are always here to try to help if you run into issues so feel free to reach out anytime. We aren't finding any emails under your name but please reach out at help@bradsdeals.com. We'd love to try to help you. Hope this helps!
I strongly advise against doing business with Brad's Deals, as my experience reveals they are a fake firm. Be aware of any involvement, since it may result in money loss and other consequences.I received my money back, which was the only way I could go about it. I got assistance from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE FOR THIS REVIEW IN CASE YOU NEED HELP AND WOULD LIKE TO CONTACT THEM).Note: I did this due to the harsh regulation here, and I honestly want to help as many people as possible get their money back.
I recently purchased two sets of earbuds brads deals tells me there's nothing they can do about it. I have to try to remember who I purchased them from. I was emailed no receipt. Their customer service said there's nothing they can do about it so if you purchase anything for them, you're doing it at your own risk horrible experience because they're just a third-party person making money neither pair work in the earbud company doesn't even have a customer service number because I believe they're no longer in existence.
Hi Hobert,
It looks like we did determine in our email thread with you that you ordered from That Daily Deal. We reached out to them on your behalf and they sent out new earbuds for you to replace the defective earbuds. The copied you on this email that they said you could get rid of the old ones and they were sending new ones. Did you not get that message? Please check your SPAM folder. If you are having issues with the new set, please reach out to us again.
I order some shoes in December 2023 never received them to this date. Brad's deals is a scam do not order from this company
Hi Frednette. We are sorry to hear of the issue. Unfortunately, we would not have an order history or order status for you as you do not order anything from Brad's Deals. When you click a link on our site, you are taken to the retailer/store website to make the purchase. We are here to tell you about great deals, but we do not sell anything.
To get an order status update (or request a replacement be sent) you will need to contact the retailer directly. Do you recall who the retailer was? If not, you should see the name on your order confirmation email or next to the charge on your account under the description field.
If you need further help, please email us at help@bradsdeals.com. We would love to try to help you get this sorted out.
Bradsdeals is fraud never got product I order, I order 12/21/23 it's 01/15/24 still waiting on my order, I order hoka shoes and when I called my bank they put something else instead of shoes 😡 they put leggings 😡 not what I order.
Tried to place an order., APP wasn't responding., couldnt change shipping address, wanted to ship it to #*******?Tried to call Customer Service - THAT # WAS NOT IN SERVICE. PLUS-ONCE THEY TAKE YOUR $., YOU HAVE TO DEAL WITH THE RETAILER., IF YOUR PACKAGE IS LOST FOR A REFUND., ITS OUT OF THEYRE HANDS... NO WAAAAY!
Hi Glen. We are sorry to hear you had an issue with your order. We don’t sell anything ourselves. We’re the friend who tells you where and how to get the best deals on the things you want and need. When you click on one of our deals, you’re whisked away to Macy’s, Walmart, Home Depot, or one of the thousands of retailers we work with. Once you get there, you can get the deal for yourself, but you’re buying it from them, not us. Since you are never buying anything directly from us, we don’t have access to your order information or sensitive financial info like credit card numbers. Though we do not sell anything, we do always try to help our readers as best as we can. You can reach us anytime at help@bradsdeals.com.
I have ordered a few products and 2 out 3 were great. The reason I am leaving this review is to ask Noah with Brads Deals to make sure the item that is pictured is for sale. I have wanted to order a couple of items that were shown in the picture and they were not available. I looked for the items as soon as I received the email. I don't believe they would be sold out. I have enjoyed the website for Christmas bargains. I do think that 3 emails a day is a little much.
I'm trying to buy the $130 2 carat gold necklace and when I try to complete the order it tries to sell me more items for $499. All I want is the item I ordered
Hi Phillip. We are sorry to hear you are having trouble with ordering from a merchant. Can you please email us at help@bradsdeals.com with screenshots so we can try to help you?
Literally a storefront for scams so that they can claim zero responsibility. All emails regarding my order came from a fictional website that closed down and fake shipping details. Been hounding for refunds and their resolution team kept trying partial refund. I reported to my credit card company ss scammers. Dont bother replying to review brads scammers
Hi Denise,
We are sorry to hear you have run into an issue. We don't actually sell anything. We just find and share great deals and tell you where to go to get them. Are you perhaps referring to a "deal" you found on Facebook? We have seen a recent spike in pages pretending to be us. We are working to report them and get them shut down. We are always here to help if you want to reach out to us directly. You can reach us at help@bradsdeals.com.
It was a scam. They took my money, 78$ USD. They say product was delivered it was not. Do not order through them.
I placed an order on Aug 2, on Sep 1, the tracking web site provided by Brads showed that my order was delivered. I however, never received any part of the order. I have been in contact with their customer service and they tried to blame me and say that my billing and shipping address are different. I checked my order summary and they are exactly the same. Customer service advised that they are helping me by offering a 50% refund. I advised that 50% is not acceptable since I received 0% of the order. I insisted on a full refund and have contacted my CC to dispute Brads Deals fraud and theft.
Hi Nelson,
We are very sorry. We don't sell anything. We just share great deals and tell you where and how to get them. We do not send out any sort of tracking info or offer any sort of refunds as we are not a seller. We are happy to try to help you figure this out if you email us at help@bradsdeals.com though. However, it sounds like you may be communicating with someone besides us here at Brad's Deals. If you received any sort of order number with "bradsdeals" listed in it, that is not us and is likely a fraudulent order. In that case, we suggest filing a complaint/chargeback with your bank/card company. They can investigate and reverse the charge. Happy to help as much as we can though if you email us at help@bradsdeals.com.
Order what I thought was stanley cups Brad's deals, Bed Bath and beyond.
Order went through my bank with charges, but now nothing!
Hi! We're sorry but that page that shared that deal is not us. We have seen a recent spike in pages pretending to be us. We are working to report them and get them taken down. Our website address is www.bradsdeals.com. We suggest filing a complaint/chargeback with your card company/bank. Very sorry again!
I tried several times to process my payment with my card several times. I was given a mess each time that the payment could not be processed. My card is fine. I double checked. I even used a different card just in case my bank had some kind of security note on my card but that one failed too. Very annoying.
Hi Melissa. It sounds like you are having trouble on a merchant's site, not ours. We don't sell anything and do not process payments. However, we'd love to try to help you! Can you please email us at help@bradsdeals.com? Please include which deal you are trying to purchase, and we will do our best to help you figure it out!
I purchased Stanley Cups through a deal going on with Brads deals and Bed Bath and Beyond is this legit? I already made the purchase and got an email not not sure why the company is from Hong Kong and an php*A island imports?
Hi Maureen! We are really sorry, but that is not us. We have seen a recent spike in pages pretending to be us. We are working to report them and get them taken down. Our website address is www.bradsdeals.com. We suggest filing a complaint/chargeback with your card company/bank. If you need more support, please email us at help@bradsdeals.com. So sorry again!
Communication is ZERO. No response, No shipment
Took money, never shipped, no way to get ahold of them
Hi Christy, we are sorry to hear you are having issues. You don't actually order from us. We just share great deals. Your order is made with the merchant directly. However, we are always here to try to help. Can you please email us at help@bradsdeals.com so we can try to help you?
There have been several times that my order wouldn't go through using a credit card. It was denied and even blocked for several reasons, or the page would just freeze. Even after completely closing the site and opening it again, my previous credit card information would still be filled in the boxes. Scary.
I found myself wasting my time with Brad's Deals even if it's an item that could be picked up locally, it's just not worth the risk to me anymore.
And there is one item I received that began failing after just a few months.
Hi Ricardo! We are sorry to hear of the issue. It sounds like you are running into trouble purchasing from a merchant. (We don't sell anything and never collect your payment info.) Typically, this kind of issue happens because the website isn't fully compatible with the browser/device you are using or something entered on the site doesn't match what your bank has on file. The merchant should be able to give you more info but you can also reach out to us at help@bradsdeals.com and we can try to help! Feel free to let us know in your email that we talked here first. -Ashley at Brad's Deals
I followed all the directions on returning this product
I cannot get an answer from the shipper or Brads Deals! I feel I got scammed. I will no longer buy anything else from Brads Deals and I will let relatives and friends and the BBB know of this terrible situation!
Hi, Joseph. We are sorry to hear of an issue with your order. Please keep in mind, we do not sell anything and you do not purchase from us. We just hunt down great deals to help you save money and tell you how to do so. We'd love to try to help you figure out what is going on with your return though. Can you please email us directly at help@bradsdeals.com with your order info? (Which deal, order number, merchant name, etc.) Feel free to indicate we spoke here. -Ashley at Brad's Deals
Saw a deal for Stanley water bottles and thought it was great. Now all of a sudden they are coming from China. The tracking sucks and it isn't updated and I have been waiting for 3 weeks. Now I'm wondering if they are even legit Stanley cups. They are easter gifts and i do not think they will be here in time
Hi Jenelle. We are so sorry for the confusion and stress. We would love to help sort this out for you. Can you please email us directly at help@bradsdeals.com and mention you we spoke on SiteJabber? Thanks! -Ashley at Brad's Deals
Watch out for BarkBox. They reel you in by offering a one time purchase of $12.81. Then before you realize it, they have you signed up for a monthly subscription of $48.00. When you try to contact someone, you can never talk to a real person. Shysters!
Hi Roxanne! We are very sorry for any confusion. The deals we share for BarkBox are subscription box deals. We indicate this within the deal details and also specify that you can cancel anytime before your next subscription box is charged/sent out. You can cancel your subscription by logging into the account you created with them when you signed up. You can also Live Chat with them on their site at https://www.barkbox.com/contact-us or by emailing them at happy@barkbox.com. In past experience, they are super responsive but if you run into any issues, please feel free to reach out to us anytime at help@bradsdeals.com. Happy Shopping! -Ashley at Brad's Deals
They are always out of stock of items listed by Brads Deals. Very disappointed. These same shoes are available at several local stores too. Target, WalMart, ETC.
From the business
What is Brad's Deals?
There's a real-life human behind every post on Brad's Deals. We're proud consumer advocates and our dedicated team of deal experts searches the internet every day for the best prices on just about everything. Brad's Deals isn't a store; instead, we're here to help you discover the top online deals from the stores and brands you love.
How does Brad’s Deals work?
Brad’s Deals does not sell products, our mission is to find and share the best discounts online from your favorite stores. When you click on a deal, it takes you directly to the merchant's website to make your purchase.
Your Favorite Stores, Our Deals
Brad’s Deals works with thousands of retailers, ranging from nationally recognized brands like Nike and lululemon to major retailers like Amazon and Wayfair. Our primary mission is to be your trusted guide in the world of deals. While we don't sell products ourselves, we're here to connect you with the finest offers across a wide array o...
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Hi Christine. We are sorry to hear that you ordered something that has not arrived. Have you contacted Proozy about this to see where the item may be/any options for resolution? You can reach us at Brad's Deals anytime at help@bradsdeals.com.