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Boats.net

Overview

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
173
value
99
shipping
100
returns
45
quality
86
This company responds to reviews on average within 0 days
How would you rate Boats.net?
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Arizona
1 review
0 helpful votes
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Easy checkout, fast shipping
May 5, 2025

I needed a part for my boat motor. I googled the part and this was one of the sites that came up as having it. I clicked on the link, found the part and checked out. I received the part 4 days later. Super easy process.

Date of experience: April 29, 2025
Florida
1 review
0 helpful votes
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Can't find it look here.
May 20, 2025

Most of the time I can find hard to find parts. Older motors sometimes are hard to find certain parts. If the part is still being made then it's available. Interface works good and is easy to navigate.

Date of experience: May 20, 2025
Virginia
4 reviews
0 helpful votes
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Great experience!
April 30, 2025

I'm a frequent costumer from this company because it's always easy to purchase on the platform, costumer service is great, friendly and attentive associates, easy to do returns, great prices and good shipping time.

Date of experience: April 30, 2025
Virginia
1 review
0 helpful votes
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Tohatsu parts
May 17, 2025

Parts arrived quickly. Had to talk to a staff member about what was in the water pump kit. He talk directly to Tohatsu and text me back in a few days of what was included in the kit and the part number. Very professional.

Date of experience: May 17, 2025
Texas
1 review
0 helpful votes
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Seeking part information
May 9, 2025

Called and spoke to customer service, explained what I was searching for, he gave me the correct part number, I placed my order and have received it in a timely manner. Good service.

Date of experience: May 9, 2025
Florida
1 review
0 helpful votes
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Tohatsu water pump
May 1, 2025

Boats.net had the water pump kit which even includes new bolts, gaskets, race, and impeller and the price with shipping was $67. The parts fit perfectly and my boat is operating fine.

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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Quick and easy no nonsense
May 25, 2025

Order was at my door in no time using the expedited shipping very happy with the service and the prices are very fair wouldn't recommend another website for your outboard parts this was top notch!

Date of experience: May 25, 2025
Florida
1 review
0 helpful votes
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They make it easy to find parts
May 2, 2025

It's my one stop shop. The diagrams make it easy to find parts and the fact that they are OEM are even better. Too many non oem are not stainless and will not hold up to salt water here in FL

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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Price was good, what i wasnt happy with was 12$ for quick service 2-3 day took 6 days. Not exceptable... went regular mail, not priority... will know better bext time..

Date of experience: April 29, 2025
Cayman Islands
1 review
0 helpful votes
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Quality Parts and Great Prices
May 20, 2025

I've been shopping with Boats.net for years and found 99% of parts needed there and in stock. If not in stock, it only takes a couple of days and it's ready.

Date of experience: May 20, 2025
South Carolina
1 review
0 helpful votes
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Need to rebuild a 2002 /200 h p Honda outboard motor they had every part i needed. I had one broken part due to shipping.no hassle they replaced it right away

Date of experience: May 9, 2025
Tennessee
1 review
0 helpful votes
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Part was too short.
May 28, 2025

Part was 5/8" shorter than the original, which had a broken fitting. Took off the broken end, replaced it with one of the good ends from the new part and it works. Not sure why it was wrong size.

Date of experience: May 28, 2025
New York
1 review
0 helpful votes
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Recent Purchase
May 22, 2025

Ordering parts was super easy. The option to expedite shipping was used and 2 days later my parts showed up in northern NY. Correct parts and secure shipping container.

Date of experience: May 22, 2025
Oklahoma
1 review
0 helpful votes
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Great
May 6, 2025

You site is very user friendly. Even with me being an ole school technology challenged individual I was able to get to the CORRECT parts diagram, find my parts and ordered by myself.

Date of experience: May 6, 2025
New York
1 review
0 helpful votes
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Always right what I need when I need it.
May 5, 2025

This time as well as previous orders end well. Everything works and fits. I keep returning…. With two boats that I keep going and maint boats.net is my go to.

Date of experience: May 5, 2025
Georgia
1 review
0 helpful votes
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Fast shipping
May 3, 2025

Originally ordered a seal from Partzilla, sent USPS ground with expidited shipping that was lost. Boats.Net sent me one UPS fast so I could get my customerback on the trails

Date of experience: May 3, 2025
Georgia
1 review
0 helpful votes
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Outstanding
April 4, 2025

I was gifted an older boat. I was told parts would be hard to get. I found boats. Net through google and I'm sure glad I did. The website was very easy to use and they had exactly what I was looking for. I used standard shipping and was told 3 to 5 days and was happy with that. It actually came the next day. So imagine the excitement of getting my boat on the water sooner. Definitely will have my repeated business for future service and products. Boat is a 97 keywest 1520 explore with a Suzuki dt65

Date of experience: April 3, 2025
Hank E. Boats.net Rep
2 months ago

Thrilled to hear we've earned a repeat customer. Thanks for choosing us for your Suzuki parts.

New York
1 review
0 helpful votes
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Outstanding
April 4, 2025

I needed a set of plugs for my Yamaha 115 and the chat service was spot on and it was a dione deal. The plugs were to arrive on a Saturday which would be a bummer but lo and behold, they showed up the Thursday before

Date of experience: April 4, 2025
Hank E. Boats.net Rep
2 months ago

We're happy our chat was able to help you find what you needed and that you got your plugs quickly! Thanks for your business.

Michigan
1 review
0 helpful votes
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Very Good.
April 2, 2025

Well i ordered a fuel pump for my Yamaha T8. Got the order in fast time, however I was sent 2. Two different orders, two different boxes, however I only needed one. I have no idea how another order was generated. Called this morning and requested a return for the one. Other than that, I was happy with the order.

Date of experience: April 2, 2025
North Carolina
1 review
0 helpful votes
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Tilt and trim parts
May 6, 2025

Just ordered a couple of relays for my 88HP Johnson... easy read prints and easy to order correct parts...

Date of experience: May 6, 2025