The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
I needed a part for my boat motor. I googled the part and this was one of the sites that came up as having it. I clicked on the link, found the part and checked out. I received the part 4 days later. Super easy process.
Most of the time I can find hard to find parts. Older motors sometimes are hard to find certain parts. If the part is still being made then it's available. Interface works good and is easy to navigate.
I'm a frequent costumer from this company because it's always easy to purchase on the platform, costumer service is great, friendly and attentive associates, easy to do returns, great prices and good shipping time.
Parts arrived quickly. Had to talk to a staff member about what was in the water pump kit. He talk directly to Tohatsu and text me back in a few days of what was included in the kit and the part number. Very professional.
Called and spoke to customer service, explained what I was searching for, he gave me the correct part number, I placed my order and have received it in a timely manner. Good service.
Boats.net had the water pump kit which even includes new bolts, gaskets, race, and impeller and the price with shipping was $67. The parts fit perfectly and my boat is operating fine.
Order was at my door in no time using the expedited shipping very happy with the service and the prices are very fair wouldn't recommend another website for your outboard parts this was top notch!
It's my one stop shop. The diagrams make it easy to find parts and the fact that they are OEM are even better. Too many non oem are not stainless and will not hold up to salt water here in FL
Price was good, what i wasnt happy with was 12$ for quick service 2-3 day took 6 days. Not exceptable... went regular mail, not priority... will know better bext time..
I've been shopping with Boats.net for years and found 99% of parts needed there and in stock. If not in stock, it only takes a couple of days and it's ready.
Need to rebuild a 2002 /200 h p Honda outboard motor they had every part i needed. I had one broken part due to shipping.no hassle they replaced it right away
Part was 5/8" shorter than the original, which had a broken fitting. Took off the broken end, replaced it with one of the good ends from the new part and it works. Not sure why it was wrong size.
Ordering parts was super easy. The option to expedite shipping was used and 2 days later my parts showed up in northern NY. Correct parts and secure shipping container.
You site is very user friendly. Even with me being an ole school technology challenged individual I was able to get to the CORRECT parts diagram, find my parts and ordered by myself.
This time as well as previous orders end well. Everything works and fits. I keep returning…. With two boats that I keep going and maint boats.net is my go to.
Originally ordered a seal from Partzilla, sent USPS ground with expidited shipping that was lost. Boats.Net sent me one UPS fast so I could get my customerback on the trails
I was gifted an older boat. I was told parts would be hard to get. I found boats. Net through google and I'm sure glad I did. The website was very easy to use and they had exactly what I was looking for. I used standard shipping and was told 3 to 5 days and was happy with that. It actually came the next day. So imagine the excitement of getting my boat on the water sooner. Definitely will have my repeated business for future service and products. Boat is a 97 keywest 1520 explore with a Suzuki dt65
I needed a set of plugs for my Yamaha 115 and the chat service was spot on and it was a dione deal. The plugs were to arrive on a Saturday which would be a bummer but lo and behold, they showed up the Thursday before
We're happy our chat was able to help you find what you needed and that you got your plugs quickly! Thanks for your business.
Well i ordered a fuel pump for my Yamaha T8. Got the order in fast time, however I was sent 2. Two different orders, two different boxes, however I only needed one. I have no idea how another order was generated. Called this morning and requested a return for the one. Other than that, I was happy with the order.
Just ordered a couple of relays for my 88HP Johnson... easy read prints and easy to order correct parts...
Answer: Please contact michael.y@boatersworld.com or call him at 863-232-5661 ext. 102 he can assist with your options
Answer: Thank you for your recent inquiry with www.boats.net regarding the Yamaha motor priced below Yamaha T9.9XWHB High Thrust 9.9HP, 25", Tiller handle, Electric/Rope Start, Power Tilt Price: $2,898.63 MSRP: $3,760.00 Or 2017 Scratch & Dent (Crate Damage Only) Yamaha T9.9XPHB High Thrust 9.9 HP, 25" Shaft, Tiller, Electric, PT&T, High Thrust Price: $3,019.01 $2,680.42 MSRP: $3,760.00 **Avaialble Yamaha requires Boats.net to ship Yamaha outboards to an authorized dealer's location to complete a proper pre-delivery inspection (PDI) on all of their tiller handle motors. Yamaha Dealers charge a fee to complete the PDI. Boater's World (DBA Boats.net) is an authorized Yamaha Marine dealer and is authorized to sell and service Yamaha Marine outboards, watercraft's, products and parts. Our fee of $90.00 will be charged for the PDI if your motor is picked up here at our facility. Your sales person can help you locate a dealer nearest you or explain the process if the motor is picked up here in Lake Placid, FL 33852. There is no sales tax on motors shipped out of the State of Florida. We thank you for choosing Boats.net for all your boating needs. Please do not hesitate to call or email me with any questions. My number is below.
Answer: Hahajaha. If you need it that bad, buy it and wait.
Answer: Hello Apiline! What country are you looking for? We sell parts to 120+ countries; hoping we are able to help you out. Please email Loyalty@Boats.net and we'll do our best to help you.
Answer: All you need is the gasket kit... n... YouTube... YouTube has guided me through my project boat...
Answer: Thank you for your interest in our company. I regret to inform you that we do not have any stores in Europe. However, we do ship worldwide. Please feel free to email our parts team at parts@boats.net a parts list, and we will gladly quote you a cost to ship overseas. Should you have any further questions or suggestions please feel free to contact us.
Answer: Thank you for your interest in our company. I regret to inform you that we are not currently offering any promotional discounts on our website. We do offer a price match guarantee on all of our OEM products.
Thrilled to hear we've earned a repeat customer. Thanks for choosing us for your Suzuki parts.