Bandcamp

Ordered a CD on in early August with a delivery date of 'no later than 6th September' - this alone being a ridiculous delay. A month later it's still not arrived, despite having raised it as an issue and received no reply. Customer service is non-existent, the issue resolution system is clunky and unsatisfactory, and there are no replies to complaints.

Handy for buying music and to feel good for support artists. However I do not like the way they add taxes on top of the actual price as you only see the taxes after you've already decided to make the purchase. Works this way in Finland at least. Mostly a good service and does have plenty of free downloads and demo bands too.

The business model of Bandcamp.com is, in my opinion as a consumer of music and someone who believes in purchasing music, an excellent one to ensure that artists get most of the revenue for their work and consumers get a fair price. The work required to create a music sharing platform is significant so I believe that 10%-15% of the revenue is a fair price for the middleman who makes all of this possible. The artists have complete control to put a price on their music they feel is fair market value, and to offer bulk purchasing deals for consumers who really dig their music and would like to own it all. I can't think of a better way to compensate artists fairly and treat customers fairly as well.

In terms of how the site works it is very simple to use. The terms and conditions are clear as are the instructions for use. I have purchased many original works on this site and I have never had an issue with the payment process or any significant technical problems with the site itself. I have found that Firefox seems to work better than Chrome but other than that I have not observed any technical, payment or process issues.

I hope this helps anyone who is considering using the application. In summary the reason I support it so strongly is the knowledge that the artists are receiving 85% of the revenues. We cannot as a consumer base expect artists to create fabulous content and then not compensate them fairly for their work. That's why I chose Bandcamp.com over other sites such as YouTube Music Spotify and Amazon where there is controversy over whether the artists are being fairly compensated and in some cases have claimed they cannot make a living wage.

Another good resource to get acquainted with some new music. I recommend!

My incoming paypal payment was planned on Aug 22. But i don't receive anything. Next day also 0 and etc... Now i see my paypal payment planned on Aug 28. Why? Before i always get my payment 48 hours after my digital sales. When i will get my payment? You owe me 700$. Your support never reply... Absolutely scam. I want take legal actions against this company.

3 months ago I received 2 purchases, I received both emails confirming yet no money has been sent to my Paypal. I have had 2 responses then ghost.

Now I am receiving emails from customers saying they are now unable to buy my music. They are still able to stream and search for my page and music as per normal.

What my $$ was worth yesterday is not what it is worth today. BANDCAMP I WANT MY MONEY!

EDIT EDIT. No idea how I missed this. But I too have been unable to login into my Bandcamp account for sometime now.

Bandcamp don't pay me 180$. I'm waiting my paypal payment more then 12 days already. Impossible to get reply from bandcamp support. Bandcamp do legal fraud now. And nobody can't do anything. They send several payments to your paypal account then stopped to pay you anything. Stay away from this site.

Order placed march 2.3 weeks later not arrived so complained to be told that due to VAT new rules they dont know when said package could be Delivered. Surely a warning before I bought would be nice. Ruined wifes 20th wedding anniversary now so wont be buying again from bandcamp

BandCamp service can be a great option especially if one prefers downloads to physical media. Hat said it can be a rather poor option for physical media as many musicians shift to a pre-order model. Significant delays do occur, damaged media is provided, or none at all. BandCamp does not resolve issues but refers you to the musician's label. For the most part requests to resolve problems are met with total silence. Another side to this is it is rather difficult to contact the record label or musician through the BandCamp website or app. As they say Caveat Emptor. I no longer use or support their service.

Paid on the site, received the download link via email. The site looks trustworthy but I was doubtful, so I googled it before I proceeded with payment.

No customer support site is not set up to do password changes by yourself need one of their support monkeys to send the link. If I could give everything back and get my money back I would I sincerely hope they go out of business. I think a class action lawsuit against these guys would be a great idea!

BC is $#*!ty woke platform.
$#*! woke
Please don't support this $#*!
Don't support $#*!ty woke artists

They are nothing but thieves. They started making my balance negative last week and today i tried to log in they said they didn't recognize me. And their support is not answering.

Terrible service. I have artist registration on bandcamp. My paypal payment was planned on August 23 2021. Today August 31 and i still don't get any payment to my paypal account. I tried to solve this issue with Bandcamp support but they never reply... Anybody can help me?

I put my email in and they said I already had an account which wasn't true. Then I tried to get them to send me a reset password link to my email and they said there was no account by that name. How am I supposed to join to buy music? So annoying! The artists should know they are missing sales.

Can't find multiple artists on their website. Most Artists have been canceled for no good reason, political crap. Go woke go broke... F BANDCAMP

Can't access material. No customer service. Song sharks. Sales are dismal. How do I fight to get my music back?

Bandcamp has a lot going for it - pays out a reasonable share of the profits to the artists and offers a reasonably fast platform that is easy on the eyes.

But there are things that I'm somewhat sure haven't always been this bad:
- Instead of being able to easily browse one's library, they use one of those idiotic neverending lists. Really great if you've purchased hundreds of things and are looking for something that you bought a few years ago and can't remember its precise name.
- No ability to download albums straight from the album page. Instead, you have to go to your library and use the tiny "download" link. They obviously want people to stream more. Why is beyond me, since they don't even offer a player that can repeat or queue things.
- No way to contact customer support.
- Bad discoverability - there should be a "radio" feature but there isn't one.

Was purchasing from them for years. Purchased a gift record for my brother, he had already purchased it from Bandcamp so when he received it he did not open it. I was on the phone with him when he received it and HE DID NOT OPEN IT. I immediately wrote to them and explained the situation. I waited weeks then months for them to reply... NOTHING! I had to bombard them on twitter and finally got a reply saying it was already opened. It was NOT! I then asked to delete my account. No response and there is no way to do it. Nice company, should be called BANDCRAP!

I have label signup since July 2021. They payd me 5 times and after that they stopped to send me my payments. You can't contact bandcamp support, because they don't have any support. They don't reply to any tickets. SCAM! Be Aware!

When they did a review on a release i'm involved in, they completely omitted my artist name (while it's the first one on the release). Only wrote about all others involved and dissed a particular aspect of the release.
If you gonna write about people, do it proper!
$#*! these guys!

Bandcamp removed music that I listen to from their site AFTER I BOUGHT THE SONGS because they disagree with the politics of the artist. They have yet to refund me. Garbage company.

Band camp does not let you sell your music they only have choice people that they claim that they allow them to sell their music. Don't waste your time listening and putting up pictures because they will not allow it to be sold on their site.