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Backstage has a rating of 3.8 stars from 278 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Backstage most frequently mention customer service, long time, and timely manner. Backstage ranks 1st among Talent Agency sites.
This company responds to reviews on average within 3 days
No positive highlights yet
I enjoyed browsing acting opportunities that earn extra cash. However, most of them are for people who are professional actors or student. It is advised to have advanced equipment for most roles available like recording and camera equipment.
They have alot of castings but it's mostly unpaid student films and short films. A good way to build your resume up but after a certain point I dont think you could get much out of backstage. They also have commercials, ugc and some modeling opportunities but I noticed that the people who answered were very flaky. Not to mention that there's loads of scammers on there and they raised their prices to. So you expect me to pay $200 a year for your scammy casting calls. Yet I can just pay $68 for the year on actors access where I can get real auditions for TV shows and movies and no scams. I literally delt with over 3 scammers on backstage casting, one of which was sexually harassing me. And these people really think they're crappy casting website is worth $200? Okay.
Backstage is an excellent value. I say this not only for vetting the potential acting/modeling opportunities out there, but also the customer support. When you have a question, they respond very promptly and helpfully. There are a lot of scams out there. Ones even including emails saying they found you through backstage when they are working a scam. Backstage customer support will say if it's a scam or not
Not only is this the place to find hundreds of acting or voiceover gigs, the company has one of the best customer service service departments that I have seen. They are friendly, professional, and always resolve things quickly.
Hi Ethel, thank you for your kind words! We're happy to hear that our Customer Support team was able to resolve your issues for you. Please always feel free to reach out if you need help with anything else!
Exceptional venue for gearing oneself to prolific opportunities and performing longevity.
Thanks kindly to Pauline, consultant, for her altruism, brilliance and vibrant zeal, God Bless all your performing team. +
Hi Christina, thank you for your kind review! I'll be sure to pass on your kind words to Pauline and the team. Please don't hesitate to reach out to our support team at any time if you have any other questions! Happy Holidays!
I cancelled my yearly subscription of £35 last september, received no confirmation of this, then woke up and was charged £101. This is theft and i will be taking it further up the company and as a police matter if not sorted. I have tried to contact all customer services but nothing, i have even put a dispute in at the bank. This site i did not use at all, hence me cancelling my subscription, then charged £101 for another year when i only paid £35 originally. This is disgusting
Products used:
non
Hi Maria, can you send us a private message with your email address so we can check and see if your email was received? Please note that if you do not receive a confirmation email after you turn off the auto renewal on your subscription, that means your subscription was not successfully cancelled. In the future, please contact us immediately if you do not receive a confirmation email so we can investigate further. As long as you have contacted us within 14 days of the charge, please rest assured that you will receive a full refund.
Whether you're a seasoned talent or trying to get a foot in, there are all sorts of castings for all types of talents or staff. The platform is easy to use and the navigation is easy.
The search could use more filter to better narrow down searches/results.
Hi Sonia, thank you for taking the time to leave us your kind feedback! Please don't hesitate to reach out to us if you have any other suggestions by emailing customers@backstage.com.
I subscribed a year ago. Cancelled the subscription after a few months and have just been charged 101 pounds. I want my money back and I want to be able to cancel me subscription when I want!
After the staff received this information they promptly got back to me, via the reply underneath and email, and were very polite, and then refunded my money - which I thought was very kind of them. Thank you, backstage. It was just a misunderstanding and I appreciate the support offered and given. Best wishes, Isabel
Hi there! If you haven't already, can you email us directly at customers@backstage.com with the subject line 'Sitejabber review' so we can look into this issue for you?
Great customer service, efficient and responsive. Joao quickly resolved my query and he was very polite!
Hi Agnese, thank you for your kind feedback!
They respond really quickly. They give clear and helpful answers. Just generally is a top site.
I recently got my first role through it.
Tip for consumers:
do it. iz grate.
Products used:
acting
Thank you for your kind review! Please feel free to always reach out if you have any questions at customers@backstage.com :)
I appreciate the sincere approach of Backstage platform in their quality standard of customer relational approach and communication skills. Great work!
Hi Divine, thank you for your kind feedback! Please don't hesitate to reach out if you have any questions.
Can help with honestly everything! Was locked out of account and got right back in with their help!
Hi Jada,
Thank you for your kind feedback! Please always feel free to reach out if you need help with anything else :)
It's a good resource for actors, with lots of independent film listings and good customer service. I wish they would not allow directors to ask for a pre-screen tape.
Hi Joyce, thank you for your kind feedback! Please feel free to reach out to us at customers@backstage.com if you have any other questions or concerns about features on Backstage.
I highly recommend Backstage to all actors and entertainment professionals! It's easy to use, has amazing jobs and the support team is always prompt to reply and address your concerns. I've been using Backstage for many years and couldn't be happier. Thank you!
Hi Leyla, thank you for your kind feedback! :) Please don't hesitate to reach out to our support team if you have any questions or concerns!
Seem to be TOTALLY biased in favour of their ' talent '... over those who are offering their talent work... are not willing to mediate at ALL when disagreements /accusations happen
Hi Richard! Unfortunately, I am not able to provide much advice without more details on your specific situation. Please email us at customers@backstage.com if you have concerns about your Backstage account.
I remember when Backstage was THE foreground for entertainment and casting (before actors access et-el) Every actor, director etc. I knew used it. Now It since seems more a flop ground for low budget and volunteer projects no one wants. Why pay the 6 or 12 month membership fee for that? Makes no sense. I know that I've never gotten contacted for anything local whatnot, and I have the free profile. What happened to Backstage?
Hi Nettie, thanks for your feedback.
Please note that the reason you're receiving multiple emails and alerts for notices you are not interested in is because you've created multiple saved searches, some of which do not have the filters you want selected. Without specific filters like location and production type filtered out, you'll understandably receive notifications for every notice posted on Backstage.
If you look carefully at your screenshot, that email notification was for a saved search that you created named 'eaglegrad16'. I recommend deleting all of your saved searches and creating a brand new one that encompasses everything you're looking for. You can read more about how to do this here: https://help.backstage.com/hc/en-us/articles/115000994046-How-to-Search-for-Casting-Opportunities-and-Create-Saved-Searches.
We encourage you to contact us directly for assistance with any concerns or issues like this in the future via email at customers@backstage.com!
They are highly professional and respond quickly to clients! Website is very intuitive and easy to navigate. The secure system they have also allows clients to pay you directly (and quickly) through their partner site!
I highly recommend!
Products used:
subscription services for actors, voice over artists and production companies
Hi Franklin, thank you for sharing your experience using Backstage! Please feel free to reach us at any time at customers@backstage.com.
I understand this is a business, but to ask starving people for $200 monthly is heinous. Oh sorry 100$ because they give u such a gracious discount. Can't wait til we're in charge and make some damn CHANGE
Tip for consumers:
Don’t.
Products used:
None. You won’t even get a chance to sit with them unless u have 100$
Hi Joseph, the screenshot you attached shows that you were looking at an annual subscription, not a monthly subscription. Please note that our monthly subscription is $24.95/month, not $200/month. Backstage.com offers casting opportunities for actors and others in the film, television, and theater communities. In order to best support and maintain this service, users need to purchase a subscription in order to be able to apply to the casting notices posted on our site. This is not unlike other sites that offer access to castings.
My customer service rep was extremely helpful and patient, and fixed my problem FOR ME! Thanks! I really appreciated the going above and beyond!
Hi Kittie, thank you for your kind feedback! Please always feel free to reach out if you have any questions or concerns to customers@backstage.com!
Customer service addresses your issues fast and fair which is very important and makes the difference in deciding whether to renew your membership.
Hi Patrick, thank you for your kind feedback!
I thought it was just me but like what's been listed here while I've booked through several other platforms inc WORD OF MOUTH. I've yet to receive a gig from Backstage. I don't plan on renewing within the next six months. Too bad actually I was told this was a great way to get gigs.
Hi Vernita, we're sorry to hear that you haven't had any luck booking jobs through Backstage so far. If you'd like, we can provide some tips and advice on how to improve your profile and applications if you reach out to our Customer Support team at customers@backstage.com!
I enjoyed browsing acting opportunities that earn extra cash. However, most of them are for people who are professional actors or student. It is advised to have advanced equipment for most roles available like recording and camera equipment.
Hi Svetlana, thank you for leaving us a review about your experience on Backstage! Please don't hesitate to reach out if you have any questions by emailing our support team at customers@backstage.com.
I could not figure out how to upload my SoundCloud audios until they told me how to find my SoundCloud URLs.
Tip for consumers:
I still don’t know how to get a job.
Hi Stephen, thank you for your review! Please feel free to reach out to our Customer Support Team directly at customers@backstage.com at any time.
I have been using Backstage for a few years. I get lots of work. I only do work in Arizona but they keep me busy. I've worked with the Travel Channel, History Channel, Strawberry Fields Entertainment, and many more. Love it :)
Hi Fred, thanks for your feedback! We're thrilled to hear that you've been able to book a lot of work through Backstage. Please don't hesitate to reach out if you have any questions by emailing customers@backstage.com!
I love this website for actors. Not only do you get casting emails from them but actors get immediate responses to questions & help request. Not to mention the tons of articles that are very useful in the industry.
Thank you for your kind review, Alexis!
Backstage has furnished a plethora of VO jobs, but their range of jobs offered is too wide. I'm an 86-year old man, and my voice can pass for 45 years up, but I get constant calls for women, children etc. I spend at least an hour a day searching through leads that simply do not fit my voice. Then Backstage shows me a disclaimer saying my age range (45-86) does not meet the requirement of the VO submitted. They should apply the parameters more closely to mine.
Hi David! If you're receiving casting alerts for notices that don't pertain to you, it sounds like you don't have your saved searches set up with specific filters in place. Please reach out to us directly at customers@backstage.com for assistance, and we'd be happy to help!
I emailed Backstage for help on completing my profile and I was pleased to have received a reply so quickly. The customer service was fantastic.
Thank you for your kind review! Please feel free to always reach out if you have any questions at customers@backstage.com :)
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Find and apply to over 4,000 casting calls and auditions on Backstage, the most trusted platform for actors and performers. Get cast today.
Hi Spiro, thank you for your kind feedback! We appreciate you taking the time to share your experience on Backstage. Please always feel free to reach out to our support team if you need assistance with your account.