ArtFireReviews 436

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A couple of years ago, I had a really good experience with ArtFire ordering a UGA Jersey (custom). So I went hunting for them again and although the Jersey I got was made pretty well (since it was custom), I ordered a Men's Medium and it says Men's in the lable but it's clearly a YOUTH size M or a womens XS. They don't seems to want to take it back and they insist I got what I ordered and that it's an Adult size. But the lenght is very short, it's really a child's size. So I'd procede with caution on these guys or make sure your order has room for error. They shipping time was actually good. It was the thing I was most worried about. I paid there higher price to insure it was going to be delievered in a month and it really was. But it might have been worth twice as much to make sure I could have used it. Bummer.

Ordered a table saw never came no one ever responded back to my emails there is no number to call so basically they are frauds!

Artfire had conducted hundreds of fraudulent transactions. They claim to be only an ad location, will not disclose fraud owners of various sites and ads they manage. Should be on FBI list, but have apparently paid them off along with others. Artfire is the worst customer service and are in business to steal your money and not ship goods.

I emailed Artfire to notify them that PayPal told me one of their sellers was scamming people (me included) and received a form email. "Orders and transactions are between you (the buyer) and the merchant/seller... consider initiating a dispute with your credit card company or PayPal." They should take scammers off their website.

This website is a scam! I bought a jersey 2 months ago and not received even a tracking number. Every time I ask for it they give me a bull$#*! excuse that it's been shipped and that logistics hasn't been updated to give a tracking number. Please do not let them steal from you. Go look for items elsewhere.

It very bad company only making on self this art fire don't care about other artist only make money on self please i inform you be careful this worst website artfire without permission they cut money from your account it kind of ford company is this i lost my 57.18 dolor USD it ford company before you enter to work with art fire please be careful with this ford they will not ask you to change your plan just make ford with you guy thank you but very bad experience i have with art fire

I signed up as a seller in 2017. Quickly realized the site was worthless and I cancelled my account. 4 years later they randomly stole $4.99 from my PayPal account in the middle of the night. I've been fighting for a month to get it back. They don't respond to emails. Don't let this happen to you. Avoid this company like the plague.

I ordered a portable ice maker from a "seller" on Art Fire. I received a confirmation email right away. Honestly their email name just seemed like a joke. I waited a couple of weeks for the item to arrive. That never happened. So I emailed the seller, who in true ArtFire fashion never responded. Then I clicked on the shop link from the previous confirmation email. Guess what? The shop no longer existed! The emails I sent to ArtFire customer service weren't responded to for several weeks. Even their reply was generic at best (probably used for all of their unhappy customers). They basically suggested I reach out to the seller (who had vanished obviously), or reach out to my credit card company/ paypal to dispute the charges. Thankfully I had already done that instead of waiting for their ridiculousness. Added bonus that my credit card company protects their customers better than ArtFire! Just know that ArtFire did not get the memo regarding customer service. They simply pass the buck and go about their day. Is there a zero star option?

Placed an order with Art Fire. Instead of the 2 cabinets I purchased, I received an empty envelope. The envelope was sent to generate a legit tracking number and tracking history with USPS. I used PayPal who is still investigating. I notified both the better business bureau and USPS, who have also started an investigation. Now I am notifying the FBI because USPS was used to facilitate mail fraud. Art Fire must think that they are the new Silk Road! Do not purchase Anything using Art Fire. They have no customer service email or phone number and think that as the middle man they don't have to be accountable. The 3rd party vendor who is the real seller made it appear that this purchase was coming from a work shop in China. In fact, the envelope was mailed from an office suite in New Jersey. No deal is a good deal if you're being robbed.

I purchased two outdoor security cameras - they sent me (with tracking numbers, JUST so they can say to Paypal that I DID receive the items) - one tiny envelope with a piece of foam in it, and the other a tiny envelope with a coin purse. NEITHER WAS A SECURITY CAMERA - and when I disputed it with Paypal, they told me that the seller is telling me I must SEND THE ITEMS BACK and then they'll possibly refund me. So I must pay good money to ship back two envelopes to China? And then they'll consider refunding me? PAYPAL WAS ON THE SIDE OF THE CROOKS SO I WILL NEVER USE PAYPAL AGAIN EITHER - I took photos of both envelopes, and the contents, including the tracking numbers, so Paypal could clearly see that no way was either one of these a security camera, and Paypal still accepted it when the seller challenged my dispute. All the seller did was provide the tracking number - and YES I had received an item, but NOT WHAT I HAD PURCHASED. So not only are these sellers CROOKS, but Paypal enables them. I told artfire what happened - they just said "contact the seller (i. E. the shop) - which I had tried to do but now guess what, suddenly the shop is no longer on artfire. Artfire doesn't care what its sellers do - SO BEWARE DO NOT BUY ANYTHING FROM ARTFIRE. And paypal couldn't care less either! They wanted me to ship the items back to china! They could clearly see that there were no cameras in the envelopes, but they declined to do anything about it. Shame on paypal too. But biggest shame on ARTFIRE - THEIR SELLERS ARE THIEVES AND THEY KNOW ABOUT IT.

I placed an order (*******) on 6/27/21 with "artist" (Antaryutakn) for a mattress. The next day it was marked paid and shipped. I contacted her 3 times through your website to find out the tracking number and arrival date. She never responded, and I never received the mattress. I contacted PayPal to ask them to cancel my order and refund me. She gave them a fake tracking number which showed that it was delivered. PayPal research on the tracking number showed that the shipper was Amazon! I not only was scammed out of my money, but I also do not have the mattress I desperately needed for an elderly visitor! I emailed Antaryutakn to demand my money back and she still does not respond.
Also I find it very strange that Artfire does not have a phone number anywhere so that people can work out problems, they must something to hide if they do not want costumers contacting them. An Email to Artfire resulted in an explaination from Artfire that "the only way to resolve the issue is to contact the seller directly". Artfire takes no responsibility for allowing scam seller join their site.!

I brought a Kitchenaid mixer from this site on the 7th July to be delivered to Australia. I have emailed a few times & have heard nothing. They seem like a total scam to me cannot even rate them. Please ignore the 1 star.