Appleseed'sReviews 206

Appleseed's will no longer allow returns of any item purchased. This is not made clear when you submit and receive your order and only becomes apparent when you review your packing slip and find that "All Sales are Final". So two of the four items I purchased were not satisfactory and there is no recourse. I would not recommend doing business with Appleseed's unless that policy is changed.

Wasn't sure about sizing, wear a 12 normally. So I ordered a 16 blouse, fit like a 10. Since it was on sale they won't exchange it. Buyer beware, don't order from this company online.

I ordered $253.75 worth of Petite Small Sized items. It took almost 3 weeks to receive. None of the items fit as expected. The fit is like a regular women's size 8. No return for these items as they were on sale. I offered them to friends and they didn't want them either. They are all going to Good Will. What a waste of time and money. Buyers Beware!

I've been a loyal Appleseed's customer for years, but my recent experience has been deeply disappointing. After placing an order on April 28, I attempted to exchange items for different sizes. Despite following all instructions, including placing a new order over the phone and requesting expedited shipping, I faced long hold times, broken promises, and dismissive responses. What's more concerning is the lack of transparency. There are no names or contact information for any consumer affairs or management-level staff on their website, making it nearly impossible to escalate serious concerns. Even attempts to reach their corporate office have been futile, as their main number requires a specific name to proceed. To make matters worse, my respectful comment detailing this experience was deleted from their Facebook page, along with another customer's comment about not receiving a promised call. This behavior raises serious questions about how Appleseed's handles customer feedback and criticism. I've exhausted all available channels to resolve this issue and am now left with no choice but to share my experience publicly.

The items on the internet look pretty, however, the merchandise is a different shade when you see the item. Over the years, I saw the quality go down hill as well as the customer service. Never thought the customer service would be this bad. Ordered 4 items, 3 were received (however, will be returned) the 4th item was to be received April 5. Customer service took me it was shipped on 3/31 and I would just need to wait for the item to be received. Delivery could be 10 business days after shipment. That's the middle of April. But AS tells me it will be received April 5. That is not true. When I call AS, the message said wait time was 76 minutes.
Any future catalogues will go in the trash can.

I purchased a coat from this company. The reviews said it ran small so I ordered a size up. I did not realize that the coat was on clearance. When I received the coat it was huge, unwearable. I completed the form and requested an exchange. Three weeks later I received an email saying that I was not eligible for an exchange since the item was on clearance and they would ship the coat back to me.
I called to request an exception be made as this was the first time I had ordered from Appleseeds and did not check the policy. I also requested that rather than a refund I would happily accept a credit so I could buy something else. No was the reply.

As of today I was told the coat has not been received at the warhouse, it has been three weeks since sending USPS and I am out 100.00.

I would never do business with this company again. I see now why the company has such low ratings.

I bought from Appleseeds because my mom had heard people liked their clothing. Mom wears either an XL or a 1X on top. I purchased a xl mock turtleneck and a 1x zip up cardigan. I also bought pants. I purchased the three things and spent more than I normally would because I wanted the free shipping.

When my mom went to put on the zip sweater, she couldn't get it on. She was shocked because the XL mock was huge in comparison to the 1X sweater! She put them on her bed to show me how much the XL shirt was compared to the 1X. She said, "Obviously it was sized wrong."

I brought it home and compared it to a medium sweater I have and it was almost the same size!

I called to return, because I didn't see a return option, and they said that because it was on clearance, it wasn't returnable. I said that, that would be fine if it was the right size and she simply didn't want it, which I knew wouldn't be the case. Anyways, now I am stuck with a $30 dollar sweater that is too long for me and doesn't fit my mom.

I will NOT be shopping at appleseeds again!

Customer Service at Appleseed's is horrid. When you call their toll free number you get connected to someone overseas that cannot remedy anything and has difficulty in communication. When you text them on their website chat, you are told to "just wait longer".
I had ordered some items Nov. 30, and received an email that it was shipped Dec. 3. On Dec. 10, I went to FedEx tracking and noticed that only a shipping label was generated… FedEx did not receive any items to ship out. I notified Appleseed's, but was told to just wait another 10 days. As anticipated, nothing was ever shipped. To add insult to injury when I contacted Appleseed's on the 17th, I was told they do not re-ship, but since I had ordered on-line using a credit card they will issue a credit… but just wait 1 to 2 billing cycles for the credit to appear. Really!? This company is such a ripoff! I wish I had seen the reviews earlier; I would never have bought anything from them. Will have to wait and see if I actually get the refund!

On my last two orders with Appleseed's, they have added additional charges to my account, that were not authorized, or approved. It only amounts to a few dollars, but no explanation to me regarding why this was done, or what they covered. My PayPal account paid them without my authorization. I will not be ordering again. Be careful!

I order everything. I'm shocked that Appleseed's advertised 10 days for standard shipping. No one takes that long to ship in stock items. The in stock shirt I ordered took four days to process. It is now in Georgia and expected delivery is six days later in Southern Ohio. Unheard of.

This translates as a defective item. Cigarette smell is impossible to get out of clothing. Their bad. Return of item and free return shipping requested. I would have been happy to keep the item because I liked it but it is impossible to wear.

I placed a $364.00+ order on October 9,2023. I just called and it has not shipped. I don't think they care about their customers. They say they'll ship in 5 to 7 business days. Today is October 19,2023. The order I placed was order
# *******

I'm currently on the phone with Customer (non)Service after being on hold for almost 30 minutes. The (non)gentleman repeatedly interrupted me & spoke over me. After tolerating this behavior many times, I finally pointed out that I was speaking. He is now not responding. I'm still on the line! >5 minutes of the silent treatment & 3 unanswered requests to speak with his supervisor prompted me to write this review. Unbelievable & unprofessional behavior. What kind of personnel does this company hire?!

I ordered a 3/4 sleeve top recently and kept getting updates over the numerous weeks before I received the order. When the package finally arrived, it was a pair of Paisley pajamas which I never ordered. Some incompetent employee filled my order incorrectly. There were no papers included which I was told there should be. I was told to write a code on the package which revealed the order was a mistake and I would be credited the entire amount that I was billed. They credited me allright, but NOT NEARLY THE FULL AMOUNT! Repeated contact with customer service has been unsuccessful. BUYER BEWARE!

DO NOT SHOP or ORDER AT APPLESEED! Ordered on June 15th, 2023 and paid with credit card. Promised 8 to 10 day delivery. It is now July 21,2023 - - 36 days after placing and paying for the order and have only on "July 19th" received 1 of 7 total blouses and still no delivery on the remaining 6. I've called repeatedly and just get a lot of meaningless words. No explanation for me originally being told it was shipping FEDEX but now its USPS and I keep being told to "just wait a couple more days" along with being told twice now that my remaining FoxCroft blouses are at the post office and being held there for me. Keep in mind the Post Office is 15 miles away (each way) Tried to call again however now their phones are said to be "down?" Additionally when placing this order, I ordered several tank tops that were in stock when placing order, but they can't include these as they are "out of stock" - figure that! DO NOT SHOP APPLESEED! I wish I had seen these reviews before I placed my order. I have copies of all correspondence for verification.

I'm shocked at all the negative reviews, when I've had mainly good experiences with them. Maybe that's because I haven't returned the few items that didn't work for me, but I've bought several tops in pretty colors (I wash them in cold & NO dryer heat to avoid shrinking). I have several jackets, including corduroy in different jewel colors, so classy with business outfits, or jeans. Also bought jewel colored pullover sweaters, & a really classy raincoat. I avoid Foxcroft due to size problems, including arms, & I don't buy dresses from them. Maybe the problem is I don't return so I dint know about their customer service is like, but I've mainly helped build a bright, practical wardrobe as a repeat customer.

2 issues
1. My computer automatically enters my credit card info, except security code, which I have to enter, but the website said it was invalid. I hand entered two more times. Still invalid. Could not call Appleseed's at this time, Next morning, all was saved, including credit card, and this time accepted. I did not re-enter anything. But the promotion of free shipping was not added, although at checkout it said promo code applied. This transaction took me way too much time, and I will not use the website again.

I ordered three items on January 11. I received two of them on February 1 and the third one will not arrive until February 8. Although I like the quality of the two items so far, I will never order from this company again. I have ordered from Lands End, LL Bean, Amazon., Etsy, and a few others. Never have I Had to wait about a month for my things to reach me. I would warn anyone who has a time limit on some items to avoid Appleseeds by all means.