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Not so good so far. They sent us someone else's order. Packing slip has the other person's name on it. So far, haven't been able to reach them to get it straightened out. Not happy, especially when we paid for priority shipping to get it in two days... Need it now!
Poor customer service and poor representatives... if you can get them to answer their phones. Representatives will not even apologize for sending a defective phone. They just tell you to send it back at your expense and be without a phone while they wait for the defective phone to be returned.
I bought a Verizon phone and I never received it, I spoke to them but they said that they track the phone and that it said it was delivered but I nerve received it. when I spoke to them they told me to contact the post office because they were the ones responsible for making sure a received the package. I did but the post office told me it was delivered to another address and they open an investigation. I just don't think is right that I paid for something that I did not received and all cellular never did something to resolve this issue. I ended up ordering another phone from amazon.com and I received it in two days.
Tip for consumers: just don't buy from allthatcellular.Ask Sandram about AllThatCellular.net
I bought a set of three used cell phones from this company. Two of them came up as "lost or stolen when I tried to activate them. I sent back the phones and had to pay for the return shipping. I only received one replacement phone for the two phones. I have tried to call and email the company and have gotten no response. I do NOT recommend buying used phones from this company.
I ordered a phone a few months back. The first phone they sent me was a wrong phone and it took them a month to get it to me. The phone was also broken. Then it took another 6 weeks for my replacement to arrive after I sent the broken one in, and it was the wrong phone again!!!
These guys are a complete waste of time!
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